I have an WD external hard drive that I can't see when I plug it into my laptop.
It spins, status light is on, doesn't seem to get mounted.
HP EliteBook 8440p
Win 7 Professional 64-bit
4 GB RAM
I've used the drive before without any issues, when I attached just recently to my laptop, no go!
It DOES NOT show under My Computer
It DOES NOT show under Disk Management
I did run USBDeview and it does recognize the external drive with the proper Model and Serial number, but a drive letter has not been assigned. Still unable to open the drive through USBDeview,
(I'm attaching the properties result for the external drive from USBDeview)
I've changed power supply - same results
I've changed USB cable - same results
I changed computers - same results
Any other possible options??
Edited by hamluis, 24 November 2014 - 11:25 AM.
Moved from Win 7 to External Hardware - Hamluis.