Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Adobe Reader XI


  • Please log in to reply
4 replies to this topic

#1 Hannah100

Hannah100

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:09:07 PM

Posted 24 November 2014 - 04:19 AM

Hi there,

 

I'm new to this kind of thing and not very techy when it comes to my computer but here goes!

 

Last night my computer told me there was an upgrade to Adobe Reader XI which I duly accepted and it downloaded. When I then went to open a PDF it took ages to load the user agreement and then it froze the screen, with the 'not responding' message. I closed it and re-opened it half a dozen times with the same thing so I decided to uninstall the Reader with the intention of re-installing the earlier version.... How wrong was I?!

 

First of all it took me through the steps to download, but then nothing happened when I hit the 'run' button. The next time I tried a different tact and saved the file on the desktop before running it which got me one step further, but once the window came up initialising it just froze again telling me it could not be completed and the 'not responding' message came up again. When I then went to close it it just kept freezing (even when I went to task manager and end task) so in the end I had to just restart. I tried this about three times, each with the same thing, I even tried to go to the control panel to see if there was any way of undoing my uninstall but alas, no such luck! After ejecting the battery and trying again In the end I shut it down and left it for the night, hoping someone could help me this morning as I really don't like using the Windows 8 pdf reader app thing.

 

Would now be a good time to mention that although I have windows 8, I don't actually use it as I can't work it so I have a shell thingy which makes the screen look likes windows 7 if that makes sense??!

 

I hope someone can help!

 

Hannah

 

 



BC AdBot (Login to Remove)

 


#2 Agouti

Agouti

  • Members
  • 1,548 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 24 November 2014 - 07:05 AM

I don't know why you are having these issues with Adobe Reader, but why don't you try another PDF reader?  I dumped Adobe Reader for PDF-XChange Viewer a long time ago.  IMHO, it is smaller, lighter and better than Adobe's bloated reader.  You should give it a try.



#3 Digital_Veil

Digital_Veil

  • Members
  • 259 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:37 AM

Posted 24 November 2014 - 08:26 AM

Agree to what Agouti has said. Try a better alternative. I personally use Foxit Reader. Again, it's light and robust. Good luck!



#4 NullPointerException

NullPointerException

  • Banned
  • 125 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:37 AM

Posted 24 November 2014 - 11:49 AM

I personally use SumatraPDF, I don't claim it's the best in its job, but it is what I need, a simple PDF reader with no "advanced" settings. It's neither bloated nor its install performs adware-bundle.



#5 Hannah100

Hannah100
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:09:07 PM

Posted 26 November 2014 - 07:23 AM

Hi All,

 

Thanks so much for your help with this- I tried to download Foxit but it would not open for some reason- the icon was there but when I clicked it just did nothing, despite downloading it twice- I'm beginning to wonder if there is something wrong with the computer...?? I have since been successful in downloading PDF-Xchange Viewer so thanks guys you've been a great help!

 

Still would like to know why my computer doesn't like Adobe XI and now all versions of it, and Foxit also!!

 

Hannah






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users