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Can't connect to WiFi

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#1 samar131864


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Posted 23 November 2014 - 11:08 AM

Hey ! I have kept my WIFI router on the ground floor of my house and I use Internet upstairs in my room. And I have been using it since months now with a considerably strong signal. But some days ago I found thatu computer shows a really weak signal and hardly connects to the network but it works as normal as it used to on my phone so no signal interference. And I am sure it's a problem with the software not the Hardware. And when I run a troubleshoot this error shows up 'An unexpected error has occurred. The troubleshooting wizard can't continue '. And then when I click on view error details it shows this :error code : 0x80070002 . please help I want to use WIFI on my computer as I used to

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#2 JohnC_21


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Posted 23 November 2014 - 11:25 AM

Hello, and Welcome


What is the make and model of the computer. Is your Windows 7 64bit?


There may be some kind of interference with the Wireless Signal. Have you tried changing the channel on the wireless router?


In Device Manager Right click your Wireless adapter and select Properties. Under the details tab select Hardware ID's in the dropdown box. Copy and Paste the first line in your next post?



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