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Xp Pro Sp2 Installation Problems


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#1 millmore

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Posted 17 June 2006 - 07:29 AM

Gday
I have purchased a new machine recently and am trying to install windows xp on it. It is has the following inside it:
S1680 MIDI TOWER CASE (TEMP DISPLAY/USB 2.0/1394) - BLACK
ASUS A8N-VM MOTHERBOARD (SKT 939)
AMID ATHLON64 3500+ CPU (SKAT 939)
TWINMOS 1GAB DDR400 DUAL CHANNEL KIT (2 x 512MB)
Pixelview 7600GT 256MB PCI-E
WESTERN DIGITAL 250GAB YD HDD SATA 16MB
ALPS 1.44 FLOPPY DRIVE (BLACK)
ASUS DVD RW

I get the following errors with no particular pattern to the errors, it has completed the formatting and copying of files, it is when it tries to load into the actual installation i get a blue screen of death and the following error:

stop:c000021a fatal system error session manager initialisation process terminated unexpectedly with a status of 0xc000026c (0x00000000 0x00000000)

and if it doesn't bring up this error on blue screen of death it brings up the following message:
ARC firmware boot configuration problem. Too many configuration entries ... and then something about consulting windows help or my hardware manuals (neither of which are any help).

If you could help it would be greatly appreciated. when you post a reply could you please email crmillmore@hotmail.com as well

thankyou
chris

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#2 ThorXP

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Posted 17 June 2006 - 08:07 AM

A Stop: 0xc000026C or Stop: 0xc0000221 "Unable to Load Device Driver" Error Occurs When You Start Windows XP

http://support.microsoft.com/default.aspx?...b;en-us;Q315241

I would suggest printing this document fro reference and let us know if it helped?

#3 Enthusiast

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Posted 17 June 2006 - 10:10 AM

Did you enable sata and install the sata drivers in the bios section before you began to install Windows?

#4 usasma

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Posted 17 June 2006 - 09:10 PM

c000021a is a security error that forces the shutdown of certain processes that Windows can't live without (such as WinLogon or CSRSS.EXE) http://www.osronline.com/ddkx/ddtools/bccodes_45uv.htm

The most commong cause is third part software. Have you installed anything recently that might be associated with this? I noticed the reference to ARC in your post - that might be the ArcSoft Software suite of photo tools. Could it be ther problem?

I'd suggest checking your Event Viewer for errors (How-To located here: http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/ )

Also, search your system for these files - *.dmp and *.mdmp
If you find them, here's a link on how to debug them: http://forums.majorgeeks.com/showthread.php?t=35246

Don't worry about all the stuff in them - you're just looking for the filename of what caused the error. Just let us know what filenames you find and we can work from there.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 millmore

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Posted 17 June 2006 - 11:17 PM

hey
i tried what you said by installing the raid drivers and storage control drivers. It then brings up a different error:

STOP: C0000221 unknown hard error
ntdll.dll

I have heard that it can be caused by two things xpsp2 and installing drivers that aren't needed. i got the drivers off the motherboard disk but it only had raid drivers there and storage control drivers. Do i need different sata drivers instead? if so could someone look at the motherboard above and suggest where i could find them as i have had no success myself in looking for them. I have pretty much ruled out the problem with xpsp2 as i installed with raid drivers and storage drives with xppro sp1 and didnt even get the hard error, all i got was a blank screen.

if anyone could help it would be greatly appreciated

thanks
chris

#6 usasma

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Posted 18 June 2006 - 07:15 AM

Check this article out:
http://www.osronline.com/ddkx/ddtools/bccodes_7nzb.htm

Basically, it says try to repair the system because a DLL is corrupt. Since the STOP error came up with the ntdll.dll as the place where the error occurred, it's the obvious place to start.

Since you've got an SP1 disk and a copy of SP2 - you might want to slipstream them (just do a google search for "slipstream" and "CD"

1) Try running SFC.EXE /SCANNOW from the Run dialog. If it asks for your CD, please visit Windows Update immediately afterwards

2) Try a repair install of XP. Here's some instructions: http://www.michaelstevenstech.com/XPrepairinstall.htm
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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