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#1 christine1970


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Posted 17 June 2006 - 07:18 AM

How do you get rid of malware trojan's, my virus scanner cannot clean them or remove them?

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#2 usasma


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Posted 17 June 2006 - 07:47 AM

Try a free, online scan of your system here (requires Internet Explorer): http://housecall.trendmicro.com/

If that doesn't fix it, then head on over to the HJT (HiJackThis) forum and follow the instructions for posting a logfile.
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#3 Albert Frankenstein

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Posted 17 June 2006 - 07:48 AM

Hello Christine1970 and welcome to BC! :thumbsup:

You have several options:

There is a tutorial on how to remove malware HERE.

There is a self help forum with removal instructions for specific infections HERE.

If you need more information so that you can remove the infection yourself you can post in the Am I Infected, What do I Do? forum found HERE.

There many volunteers that are experts at malware removal that are available to help you in the HiJackThis forum here at BC. In order to get their help you need to create a log with the program HiJackThis. Detailed instructions on how to do this can be found HERE.

Good luck!

Currently home chillin' with the fam and my two dogs!

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