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ntoskrnl.exe+75bc0 MEMORY_MANAGEMENT


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7 replies to this topic

#1 davidgrantaustin

davidgrantaustin

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  • Location:Austin, Texas
  • Local time:02:51 AM

Posted 22 November 2014 - 02:06 PM

I came to this site searching for help on an ntoskrnl.exe+75bc0 MEMORY_MANAGEMENT error. I have run the longest test (2x) memtest86-usb (booted PC from a USB flash drive) and did not discover any errors related to the SDRAM. I determined this was the error from BlueScreenView.exe.
 
I followed the same directions supplied by the moderator whom helped another gent determine that he had bad SDRAM who had the same errors and am hoping that he could have a look at my Speccy profile and uploaded results file
 
Here is a link to the Speccy profile I just generated and uploaded using v1.26.698 (64-bit) version of Speccy: http://speccy.piriform.com/results/C4Mq3IynvW4oBu5bsORhvNv
 
I have also uploaded the Result.txt file that was generated from MiniToolBox (File version: 21.7.2014.0; Product version: 3.3.12.0) by selecting:
 
1.) List last 10 Event Viewer Errors
2.) List Installed Programs
3.) List Users, Partitions and Memory size
 
Thank you in advance for your time and effort in helping me determine if this issue is SW, driver, FW, Bios or HW related.
 
Best regards,
 
David Grant
 
p.s. - the user Dick is my father in law whom I am helping to debug why the computer "randomly" keeps restarting every day or so.
 
Pasted MTB data into post, deleted attachment - Hamluis.
MiniToolBox by Farbar  Version: 21-07-2014
Ran by Dick (administrator) on 22-11-2014 at 09:41:59
Running from "C:\Users\Dick\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================
Application errors:
==================
Error: (11/21/2014 03:12:02 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x006ba16e
Faulting process id: 0xcb0
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3

 

Error: (11/21/2014 03:10:39 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x006ba16e
Faulting process id: 0x14c8
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3

 

Error: (11/21/2014 03:09:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x001ed684
Faulting process id: 0xf00
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3

 

Error: (11/21/2014 03:07:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: pthreadGC2.dll, version: 2.9.1.0, time stamp: 0x6572665f
Exception code: 0xc0000005
Fault offset: 0x00003588
Faulting process id: 0x1594
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3

 

Error: (11/19/2014 03:04:23 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x006ba10c
Faulting process id: 0x1a50
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3

 

Error: (11/16/2014 01:20:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x004d2b03
Faulting process id: 0x2490
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3

 

Error: (11/15/2014 06:47:33 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsMpEng.exe, version: 4.6.305.0, time stamp: 0x53f7bfb6
Faulting module name: mpengine.dll, version: 1.1.11104.0, time stamp: 0x543d795d
Exception code: 0xc0000005
Fault offset: 0x0000000000024295
Faulting process id: 0x3fc
Faulting application start time: 0xMsMpEng.exe0
Faulting application path: MsMpEng.exe1
Faulting module path: MsMpEng.exe2
Report Id: MsMpEng.exe3

 

Error: (11/15/2014 06:47:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsMpEng.exe, version: 4.6.305.0, time stamp: 0x53f7bfb6
Faulting module name: mpengine.dll, version: 1.1.11104.0, time stamp: 0x543d795d
Exception code: 0xc0000005
Fault offset: 0x00000000000242a5
Faulting process id: 0x3fc
Faulting application start time: 0xMsMpEng.exe0
Faulting application path: MsMpEng.exe1
Faulting module path: MsMpEng.exe2
Report Id: MsMpEng.exe3

 

Error: (11/15/2014 06:15:33 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{4c22ff50-6839-11e4-9cf1-806e6f6e6963} - 0000000000000140,0x0053c008,000000000036CEE0,0,000000000036DEF0,4096,[0]).  hr = 0x80070079, The semaphore timeout period has expired.

Operation:
   Processing EndPrepareSnapshots

Context:
   Execution Context: System Provider

 

Error: (11/15/2014 06:05:28 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Users\Dick\Downloads\GSATA\setup.exe -deleter ; Description = Configured Gigabyte Raid Configurer; Error = 0x81000101).


System errors:
=============
Error: (11/21/2014 03:14:10 AM) (Source: BugCheck) (User: )
Description: 0x0000001a (0x0000000000003452, 0x000000000c77e000, 0xfffff700010af8b0, 0x6b5000010ef568d0)C:\Windows\MEMORY.DMP112114-7690-01

 

Error: (11/21/2014 03:14:09 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:13:25 AM on ‎11/‎21/‎2014 was unexpected.

 

Error: (11/19/2014 03:06:52 AM) (Source: BugCheck) (User: )
Description: 0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff8000348ebd7)C:\Windows\MEMORY.DMP111914-8392-01

 

Error: (11/19/2014 03:06:50 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:05:51 AM on ‎11/‎19/‎2014 was unexpected.

 

Error: (11/18/2014 04:29:44 AM) (Source: EventLog) (User: )

Description: The previous system shutdown at 4:28:15 AM on ‎11/‎18/‎2014 was unexpected.

 

Error: (11/17/2014 03:06:16 AM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff8800185a991, 0xfffff88009f338d0, 0x0000000000000000)C:\Windows\MEMORY.DMP111714-7082-01

 

Error: (11/17/2014 03:06:15 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:04:44 AM on ‎11/‎17/‎2014 was unexpected.

 

Error: (11/16/2014 04:31:17 PM) (Source: Service Control Manager) (User: )
Description: The Smart TimeLock Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

 

Error: (11/16/2014 04:22:05 PM) (Source: Service Control Manager) (User: )
Description: The DES2 Service for Energy Saving. service failed to start due to the following error:
%%2

 
Error: (11/16/2014 10:43:04 AM) (Source: BugCheck) (User: )
Description: 0x0000001a (0x0000000000005002, 0xfffff70001080000, 0x0000000000010718, 0x0900ca35fffffffe)C:\Windows\MEMORY.DMP111614-8143-01

 

Microsoft Office Sessions:
=========================
Error: (11/21/2014 03:12:02 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005006ba16ecb001d0056b0f3be269C:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe73d0d45e-715e-11e4-90a1-00241ddaec94

 

Error: (11/21/2014 03:10:39 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005006ba16e14c801d0056ad99546a5C:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe423d503d-715e-11e4-90a1-00241ddaec94

 

Error: (11/21/2014 03:09:05 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005001ed684f0001d0056aa41d831aC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe0a510a03-715e-11e4-90a1-00241ddaec94

 

Error: (11/21/2014 03:07:48 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000pthreadGC2.dll2.9.1.06572665fc000000500003588159401d0056a5c6706bcC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\pthreadGC2.dlldcde0b05-715d-11e4-90a1-00241ddaec94

 

Error: (11/19/2014 03:04:23 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005006ba10c1a5001d003d775f4e879C:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe0d6dfa85-6fcb-11e4-87d0-00241ddaec94

 

Error: (11/16/2014 01:20:53 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005004d2b03249001d0016d93a21c03C:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe18ace30f-6d61-11e4-ad3d-00241ddaec94

 

Error: (11/15/2014 06:47:33 PM) (Source: Application Error)(User: )
Description: MsMpEng.exe4.6.305.053f7bfb6mpengine.dll1.1.11104.0543d795dc000000500000000000242953fc01d0010c09b442a6c:\Program Files\Microsoft Security Client\MsMpEng.exec:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3905EEAF-4110-432F-BF8D-E1EBBD9D6E09}\mpengine.dll2654158f-6d2a-11e4-ad0b-00241ddaec94

 

Error: (11/15/2014 06:47:27 PM) (Source: Application Error)(User: )
Description: MsMpEng.exe4.6.305.053f7bfb6mpengine.dll1.1.11104.0543d795dc000000500000000000242a53fc01d0010c09b442a6c:\Program Files\Microsoft Security Client\MsMpEng.exec:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3905EEAF-4110-432F-BF8D-E1EBBD9D6E09}\mpengine.dll22745277-6d2a-11e4-ad0b-00241ddaec94

 

Error: (11/15/2014 06:15:33 PM) (Source: VSS)(User: )
Description: DeviceIoControl(\\?\Volume{4c22ff50-6839-11e4-9cf1-806e6f6e6963} - 0000000000000140,0x0053c008,000000000036CEE0,0,000000000036DEF0,4096,[0])0x80070079, The semaphore timeout period has expired.

Operation:
   Processing EndPrepareSnapshots

Context:
   Execution Context: System Provider

 

Error: (11/15/2014 06:05:28 PM) (Source: System Restore)(User: )
Description: C:\Users\Dick\Downloads\GSATA\setup.exe -deleter Configured Gigabyte Raid Configurer0x81000101

 @BIOS (HKLM-x32\...\{B2DC3F08-2EB2-49A5-AA24-15DFC8B1CB83}) (Version: 2.20 - GIGABYTE)

 

=========================== Installed Programs ============================
4660_4680_Help (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.356 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 15.0.0.356 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.4.154 - Adobe Systems, Inc.)
Advanced Office Password Recovery (HKLM-x32\...\{7028B303-210C-410A-B17C-A8044456F24E}) (Version: 5.3.541.455 - Elcomsoft Co. Ltd.)
AMD Accelerated Video Transcoding (Version: 12.5.100.21116 - Advanced Micro Devices, Inc.) Hidden
AMD APP SDK Runtime (Version: 10.0.937.2 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{FAF03106-1653-15E1-3C0C-E7AE4FAE6EBF}) (Version: 8.0.877.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - ATI Technologies Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.71116.1554 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI AVIVO64 Codecs (Version: 11.6.0.10627 - ATI Technologies Inc.) Hidden
ATI Catalyst Registration (x32 Version: 3.00.0000 - ATI Technologies Inc.) Hidden
AutoGreen B12.1220.1 (HKLM-x32\...\InstallShield_{C75FAD21-EC08-42F3-92D6-C9C0AB355345}) (Version: 1.00.0000 - GIGABYTE)
AutoGreen B12.1220.1 (x32 Version: 1.00.0000 - GIGABYTE) Hidden
Bejeweled 2 Deluxe 1.0 (HKLM-x32\...\Bejeweled 2 Deluxe 1.0) (Version:  - )
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
bpd_scan (x32 Version: 3.00.0000 - Hewlett-Packard) Hidden
BPDSoftware (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden
BPDSoftware_Ini (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
Browser Configuration Utility (HKLM-x32\...\{5B363E1D-8C36-4458-BAE4-D5081999E094}) (Version: 1.1.7.0 - DeviceVM)
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center (x32 Version: 2012.1116.1515.27190 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2012.1116.1515.27190 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2012.1116.1515.27190 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2012.1116.1515.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2012.1116.1515.27190 - Advanced Micro Devices, Inc.) Hidden
Cloud OC (HKLM-x32\...\{65B8A697-C77C-473E-8CE5-1FC5D4917C14}) (Version: 1.00.0000 - GIGABYTE)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink PowerDVD 8 (HKLM-x32\...\InstallShield_{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}) (Version: 8.0.3228 - CyberLink Corp.)
CyberLink PowerDVD 8 (x32 Version: 8.0.3228 - CyberLink Corp.) Hidden
Dashlane (HKCU\...\Dashlane) (Version: 3.0.7.74002 - Dashlane SAS)
DES 2.0 (HKLM-x32\...\{675F86A8-E093-4002-87D5-915CC2C45571}) (Version: 1.00.0000 - Gigabyte)
Destinations (x32 Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.465.000 - Hewlett-Packard) Hidden
D-Link Toolbar (HKLM-x32\...\D-Link Toolbar) (Version:  - )
DocMgr (x32 Version: 130.0.000.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Download Updater (AOL LLC) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - )
DriverAgent by eSupport.com (HKLM-x32\...\DriverAgent_is1) (Version:  - Copyright © 2013 eSupport.com, Inc • All Rights Reserved)
Easy Tune 6 B12.1121.1 (HKLM-x32\...\InstallShield_{457D7505-D665-4F95-91C3-ECB8C56E9ACA}) (Version: 1.00.0000 - GIGABYTE)
Easy Tune 6 B12.1121.1 (x32 Version: 1.00.0000 - GIGABYTE) Hidden
Fax (x32 Version: 130.0.418.000 - Hewlett-Packard) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.65 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP OfficeJet J4600 All-In-One Series (HKLM\...\{CDDE4895-E348-4230-99E7-F2FA91131D2C}) (Version: 13.0 - HP)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Product Detection (HKLM-x32\...\{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}) (Version: 9.7.2 - Hewlett-Packard Company)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPPhotoSmartDiscLabelContent1 (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HydraVision (x32 Version: 4.2.208.0 - ATI Technologies Inc.) Hidden
iCloud (HKLM\...\{2AAF09D5-4B3F-4975-B6A9-ECE2631FC942}) (Version: 4.0.5.20 - Apple Inc.)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.0.0 - LIGHTNING UK!)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
J4680 (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden
Java 7 Update 11 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217011FF}) (Version: 7.0.110 - Oracle)
JavaFX 2.1.1 (HKLM-x32\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Logitech Harmony Remote Software 7 (HKLM-x32\...\{5C6F884D-680C-448B-B4C9-22296EE1B206}) (Version: 7.6.0.8 - Logitech)
Logitech Harmony Remote Software 7 (x32 Version: 7.6.0.8 - Logitech) Hidden
Mahjongg Master 4 (HKLM-x32\...\Mahjongg Master 4) (Version:  - )
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (x32 Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{F2508213-9989-4E85-A078-72BE483917EF}) (Version: 3.5.88.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office Live Add-in 1.5 (HKLM-x32\...\{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}) (Version: 2.0.4024.1 - Microsoft Corporation)
Microsoft Office XP Professional with FrontPage (HKLM-x32\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
MobileMe Control Panel (HKLM\...\{41BC9E31-0D39-462E-8E4C-767B21A3B1C3}) (Version: 3.1.8.0 - Apple Inc.)
Mozilla Firefox 25.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 25.0.1 (x86 en-US)) (Version: 25.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 25.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Network64 (Version: 130.0.579.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
ON_OFF Charge B11.0110.1 (HKLM-x32\...\{3DECD372-76A1-4483-BF10-B547790A3261}) (Version: 1.00.0001 - GIGABYTE)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Plex Media Server (HKLM-x32\...\{5ea93dc7-0906-47a6-8033-d26ed443f0a8}) (Version: 0.9.1101 - Plex, Inc.)
Plex Media Server (x32 Version: 0.9.1101 - Plex, Inc.) Hidden
ProductContext (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
RAPID Mode (Version: 1.0.1.68 - Samsung Electronics Co., Ltd.) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.49.927.2011 - Realtek)
Realtek Ethernet Diagnostic Utility (HKLM-x32\...\{DADC7AB0-E554-4705-9F6A-83EA82ED708E}) (Version: 1.006 - Realtek)
Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.6650 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6662 - Realtek Semiconductor Corp.)
Remote Control USB Driver (HKLM-x32\...\{8471021C-F529-43DE-84DF-3612E10F58C4}) (Version: 2.3.2.317 - )
Safari (HKLM-x32\...\{FA4C2D53-205F-4245-9717-F3761154824D}) (Version: 5.34.57.2 - Apple Inc.)
Samsung Data Migration (HKLM-x32\...\{D4DE3DB4-7734-47E5-8D92-B80146311406}) (Version: 2.7 - Samsung)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.4.0 - Samsung Electronics)
Scan (x32 Version: 140.0.80.000 - Hewlett-Packard) Hidden
SeaTools for Windows (HKLM-x32\...\SeaTools for Windows) (Version:  - Seagate Technology)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
Simple Adblock (HKLM-x32\...\{A690270E-4A01-4BD6-8C23-C4413477EE2D}) (Version: 1.1.2 - Simple Adblock)
Skype Web Plugin (HKLM-x32\...\{B51DD93B-3CB5-4D9D-BFF2-FD19DBBBFD9A}) (Version: 2.9.13008.18866 - Skype Technologies S.A.)
Skype™ 6.22 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.22.105 - Skype Technologies S.A.)
Smart 6 B11.1124.1 (HKLM-x32\...\{3B35725F-C623-4A1E-B5CC-99C0868679E3}) (Version: 1.00.0000 - GIGABYTE)
Smart Recovery 2 B13.1104.1  (x64) (HKLM-x32\...\{BC1FA5CF-A36F-4C61-9638-09D0B431B006}) (Version: 1.00.0001 - GIGABYTE)
SmartWebPrinting (x32 Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolSuite 2010 v10.2 (HKLM-x32\...\SolSuite_is1) (Version:  - TreeCardGames.com)
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (x32 Version: 130.0.469.000 - Hewlett-Packard) Hidden
Sudoku Up 2009 v3.0 (HKLM-x32\...\Sudoku Up_is1) (Version:  - TreeCardGames.com)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The Lord of the Rings FREE Trial  (x32 Version: 1.00.0000 - ATI Technologies Inc.) Hidden
Tinker (HKLM-x32\...\GFWL_{584109EB-4A5E-4467-B3C4-5C1000008300}) (Version: 1.0.0000.131 - Microsoft Corporation)
Tinker (x32 Version: 1.0.0000.131 - Microsoft Corporation) Hidden
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.422.000 - Hewlett-Packard) Hidden
True Image 2013 (HKLM-x32\...\{75BC2136-B6A1-4F3B-8A69-55E39C647B1F}Visible) (Version: 16.0.6514 - Acronis)
True Image 2013 (x32 Version: 16.0.6514 - Acronis) Hidden
True Image 2013 Plus Pack (HKLM-x32\...\{A2891078-DFA7-4324-B09B-550D9E4B42D7}) (Version: 16.0.6514 - Acronis)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
VUDU To Go (HKLM-x32\...\com.vudu.air.Downloader) (Version: 2.1.5 - Vudu)
VUDU To Go (x32 Version: 2.1.5 - Vudu) Hidden
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden

 

========================= Memory info: ===================================
Percentage of memory in use: 49%
Total physical RAM: 8183.48 MB
Available physical RAM: 4168.67 MB
Total Pagefile: 16365.15 MB
Available Pagefile: 12124.45 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.2 MB

 

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:419.08 GB) (Free:296.11 GB) NTFS
3 Drive w: () (Network) (Total:16362.08 GB) (Free:10121.58 GB)
4 Drive z: (Public) (Network) (Total:2779.26 GB) (Free:1396.04 GB) NTFS

 

========================= Users: ========================================
User accounts for \\DICK-PC
Administrator            Dick                     Guest                   
Renee                   


**** End of log ****


Edited by hamluis, 22 November 2014 - 07:42 PM.


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#2 dc3

dc3

    Bleeping Treehugger


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Posted 22 November 2014 - 02:17 PM

I will not download anything to my computer unless I know exactly what it contains.  Please follow the instructions below and post the results in your topic.  Do not wrap it in code or use quotes.

 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 davidgrantaustin

davidgrantaustin
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Posted 23 November 2014 - 06:35 PM

Per the request of Arachibutyrophobia:

 

MiniToolBox by Farbar  Version: 21-07-2014

Ran by Dick (administrator) on 23-11-2014 at 17:34:35
Running from "C:\Users\Dick\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/23/2014 06:08:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_ProfSvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x0000000000053290
Faulting process id: 0x438
Faulting application start time: 0xsvchost.exe_ProfSvc0
Faulting application path: svchost.exe_ProfSvc1
Faulting module path: svchost.exe_ProfSvc2
Report Id: svchost.exe_ProfSvc3
 
Error: (11/23/2014 06:06:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00802878
Faulting process id: 0x2d3c
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3
 
Error: (11/21/2014 03:12:02 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x006ba16e
Faulting process id: 0xcb0
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3
 
Error: (11/21/2014 03:10:39 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x006ba16e
Faulting process id: 0x14c8
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3
 
Error: (11/21/2014 03:09:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x001ed684
Faulting process id: 0xf00
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3
 
Error: (11/21/2014 03:07:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: pthreadGC2.dll, version: 2.9.1.0, time stamp: 0x6572665f
Exception code: 0xc0000005
Fault offset: 0x00003588
Faulting process id: 0x1594
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3
 
Error: (11/19/2014 03:04:23 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x006ba10c
Faulting process id: 0x1a50
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3
 
Error: (11/16/2014 01:20:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: PlexNewTranscoder.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x004d2b03
Faulting process id: 0x2490
Faulting application start time: 0xPlexNewTranscoder.exe0
Faulting application path: PlexNewTranscoder.exe1
Faulting module path: PlexNewTranscoder.exe2
Report Id: PlexNewTranscoder.exe3
 
Error: (11/15/2014 06:47:33 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsMpEng.exe, version: 4.6.305.0, time stamp: 0x53f7bfb6
Faulting module name: mpengine.dll, version: 1.1.11104.0, time stamp: 0x543d795d
Exception code: 0xc0000005
Fault offset: 0x0000000000024295
Faulting process id: 0x3fc
Faulting application start time: 0xMsMpEng.exe0
Faulting application path: MsMpEng.exe1
Faulting module path: MsMpEng.exe2
Report Id: MsMpEng.exe3
 
Error: (11/15/2014 06:47:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsMpEng.exe, version: 4.6.305.0, time stamp: 0x53f7bfb6
Faulting module name: mpengine.dll, version: 1.1.11104.0, time stamp: 0x543d795d
Exception code: 0xc0000005
Fault offset: 0x00000000000242a5
Faulting process id: 0x3fc
Faulting application start time: 0xMsMpEng.exe0
Faulting application path: MsMpEng.exe1
Faulting module path: MsMpEng.exe2
Report Id: MsMpEng.exe3
 
 
System errors:
=============
Error: (11/23/2014 01:47:47 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.
 
Error: (11/23/2014 06:10:14 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:09:41 AM on ‎11/‎23/‎2014 was unexpected.
 
Error: (11/23/2014 06:08:36 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (11/23/2014 06:08:36 AM) (Source: Service Control Manager) (User: )
Description: The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (11/23/2014 06:08:36 AM) (Source: Service Control Manager) (User: )
Description: The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (11/23/2014 06:08:36 AM) (Source: Service Control Manager) (User: )
Description: The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (11/23/2014 06:08:36 AM) (Source: Service Control Manager) (User: )
Description: The System Event Notification Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (11/23/2014 06:08:36 AM) (Source: Service Control Manager) (User: )
Description: The Task Scheduler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (11/23/2014 06:08:36 AM) (Source: Service Control Manager) (User: )
Description: The User Profile Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (11/23/2014 06:08:36 AM) (Source: Service Control Manager) (User: )
Description: The Server service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (11/23/2014 06:08:34 AM) (Source: Application Error)(User: )
Description: svchost.exe_ProfSvc6.1.7600.163854a5bc3c1ntdll.dll6.1.7601.18247521eaf24c0000005000000000005329043801d0056b81dea556C:\Windows\system32\svchost.exeC:\Windows\SYSTEM32\ntdll.dll722c0943-7309-11e4-9f95-00241ddaec94
 
Error: (11/23/2014 06:06:54 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005008028782d3c01d00715c6b1850eC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe36a6a4c7-7309-11e4-9f95-00241ddaec94
 
Error: (11/21/2014 03:12:02 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005006ba16ecb001d0056b0f3be269C:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe73d0d45e-715e-11e4-90a1-00241ddaec94
 
Error: (11/21/2014 03:10:39 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005006ba16e14c801d0056ad99546a5C:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe423d503d-715e-11e4-90a1-00241ddaec94
 
Error: (11/21/2014 03:09:05 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005001ed684f0001d0056aa41d831aC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe0a510a03-715e-11e4-90a1-00241ddaec94
 
Error: (11/21/2014 03:07:48 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000pthreadGC2.dll2.9.1.06572665fc000000500003588159401d0056a5c6706bcC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\pthreadGC2.dlldcde0b05-715d-11e4-90a1-00241ddaec94
 
Error: (11/19/2014 03:04:23 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005006ba10c1a5001d003d775f4e879C:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe0d6dfa85-6fcb-11e4-87d0-00241ddaec94
 
Error: (11/16/2014 01:20:53 AM) (Source: Application Error)(User: )
Description: PlexNewTranscoder.exe0.0.0.000000000PlexNewTranscoder.exe0.0.0.000000000c0000005004d2b03249001d0016d93a21c03C:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exeC:\Program Files (x86)\Plex\Plex Media Server\PlexNewTranscoder.exe18ace30f-6d61-11e4-ad3d-00241ddaec94
 
Error: (11/15/2014 06:47:33 PM) (Source: Application Error)(User: )
Description: MsMpEng.exe4.6.305.053f7bfb6mpengine.dll1.1.11104.0543d795dc000000500000000000242953fc01d0010c09b442a6c:\Program Files\Microsoft Security Client\MsMpEng.exec:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3905EEAF-4110-432F-BF8D-E1EBBD9D6E09}\mpengine.dll2654158f-6d2a-11e4-ad0b-00241ddaec94
 
Error: (11/15/2014 06:47:27 PM) (Source: Application Error)(User: )
Description: MsMpEng.exe4.6.305.053f7bfb6mpengine.dll1.1.11104.0543d795dc000000500000000000242a53fc01d0010c09b442a6c:\Program Files\Microsoft Security Client\MsMpEng.exec:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3905EEAF-4110-432F-BF8D-E1EBBD9D6E09}\mpengine.dll22745277-6d2a-11e4-ad0b-00241ddaec94
 
 
 
@BIOS (HKLM-x32\...\{B2DC3F08-2EB2-49A5-AA24-15DFC8B1CB83}) (Version: 2.20 - GIGABYTE)
=========================== Installed Programs ============================
4660_4680_Help (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.356 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 15.0.0.356 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.4.154 - Adobe Systems, Inc.)
Advanced Office Password Recovery (HKLM-x32\...\{7028B303-210C-410A-B17C-A8044456F24E}) (Version: 5.3.541.455 - Elcomsoft Co. Ltd.)
AMD Accelerated Video Transcoding (Version: 12.5.100.21116 - Advanced Micro Devices, Inc.) Hidden
AMD APP SDK Runtime (Version: 10.0.937.2 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{FAF03106-1653-15E1-3C0C-E7AE4FAE6EBF}) (Version: 8.0.877.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - ATI Technologies Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.71116.1554 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI AVIVO64 Codecs (Version: 11.6.0.10627 - ATI Technologies Inc.) Hidden
ATI Catalyst Registration (x32 Version: 3.00.0000 - ATI Technologies Inc.) Hidden
AutoGreen B12.1220.1 (HKLM-x32\...\InstallShield_{C75FAD21-EC08-42F3-92D6-C9C0AB355345}) (Version: 1.00.0000 - GIGABYTE)
AutoGreen B12.1220.1 (x32 Version: 1.00.0000 - GIGABYTE) Hidden
Bejeweled 2 Deluxe 1.0 (HKLM-x32\...\Bejeweled 2 Deluxe 1.0) (Version:  - )
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
bpd_scan (x32 Version: 3.00.0000 - Hewlett-Packard) Hidden
BPDSoftware (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden
BPDSoftware_Ini (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
Browser Configuration Utility (HKLM-x32\...\{5B363E1D-8C36-4458-BAE4-D5081999E094}) (Version: 1.1.7.0 - DeviceVM)
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center (x32 Version: 2012.1116.1515.27190 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2012.1116.1515.27190 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2012.1116.1515.27190 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2012.1116.1515.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2012.1116.1514.27190 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2012.1116.1515.27190 - Advanced Micro Devices, Inc.) Hidden
Cloud OC (HKLM-x32\...\{65B8A697-C77C-473E-8CE5-1FC5D4917C14}) (Version: 1.00.0000 - GIGABYTE)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink PowerDVD 8 (HKLM-x32\...\InstallShield_{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}) (Version: 8.0.3228 - CyberLink Corp.)
CyberLink PowerDVD 8 (x32 Version: 8.0.3228 - CyberLink Corp.) Hidden
Dashlane (HKCU\...\Dashlane) (Version: 3.0.7.74002 - Dashlane SAS)
DES 2.0 (HKLM-x32\...\{675F86A8-E093-4002-87D5-915CC2C45571}) (Version: 1.00.0000 - Gigabyte)
Destinations (x32 Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.465.000 - Hewlett-Packard) Hidden
D-Link Toolbar (HKLM-x32\...\D-Link Toolbar) (Version:  - )
DocMgr (x32 Version: 130.0.000.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Download Updater (AOL LLC) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - )
DriverAgent by eSupport.com (HKLM-x32\...\DriverAgent_is1) (Version:  - Copyright © 2013 eSupport.com, Inc • All Rights Reserved)
Easy Tune 6 B12.1121.1 (HKLM-x32\...\InstallShield_{457D7505-D665-4F95-91C3-ECB8C56E9ACA}) (Version: 1.00.0000 - GIGABYTE)
Easy Tune 6 B12.1121.1 (x32 Version: 1.00.0000 - GIGABYTE) Hidden
Fax (x32 Version: 130.0.418.000 - Hewlett-Packard) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.65 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP OfficeJet J4600 All-In-One Series (HKLM\...\{CDDE4895-E348-4230-99E7-F2FA91131D2C}) (Version: 13.0 - HP)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Product Detection (HKLM-x32\...\{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}) (Version: 9.7.2 - Hewlett-Packard Company)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPPhotoSmartDiscLabelContent1 (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HydraVision (x32 Version: 4.2.208.0 - ATI Technologies Inc.) Hidden
iCloud (HKLM\...\{2AAF09D5-4B3F-4975-B6A9-ECE2631FC942}) (Version: 4.0.5.20 - Apple Inc.)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.0.0 - LIGHTNING UK!)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
J4680 (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden
Java 7 Update 11 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217011FF}) (Version: 7.0.110 - Oracle)
JavaFX 2.1.1 (HKLM-x32\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Logitech Harmony Remote Software 7 (HKLM-x32\...\{5C6F884D-680C-448B-B4C9-22296EE1B206}) (Version: 7.6.0.8 - Logitech)
Logitech Harmony Remote Software 7 (x32 Version: 7.6.0.8 - Logitech) Hidden
Mahjongg Master 4 (HKLM-x32\...\Mahjongg Master 4) (Version:  - )
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (x32 Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{F2508213-9989-4E85-A078-72BE483917EF}) (Version: 3.5.88.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office Live Add-in 1.5 (HKLM-x32\...\{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}) (Version: 2.0.4024.1 - Microsoft Corporation)
Microsoft Office XP Professional with FrontPage (HKLM-x32\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
MobileMe Control Panel (HKLM\...\{41BC9E31-0D39-462E-8E4C-767B21A3B1C3}) (Version: 3.1.8.0 - Apple Inc.)
Mozilla Firefox 25.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 25.0.1 (x86 en-US)) (Version: 25.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 25.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Network64 (Version: 130.0.579.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
ON_OFF Charge B11.0110.1 (HKLM-x32\...\{3DECD372-76A1-4483-BF10-B547790A3261}) (Version: 1.00.0001 - GIGABYTE)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Plex Media Server (HKLM-x32\...\{5ea93dc7-0906-47a6-8033-d26ed443f0a8}) (Version: 0.9.1101 - Plex, Inc.)
Plex Media Server (x32 Version: 0.9.1101 - Plex, Inc.) Hidden
ProductContext (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
RAPID Mode (Version: 1.0.1.68 - Samsung Electronics Co., Ltd.) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.49.927.2011 - Realtek)
Realtek Ethernet Diagnostic Utility (HKLM-x32\...\{DADC7AB0-E554-4705-9F6A-83EA82ED708E}) (Version: 1.006 - Realtek)
Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.6650 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6662 - Realtek Semiconductor Corp.)
Remote Control USB Driver (HKLM-x32\...\{8471021C-F529-43DE-84DF-3612E10F58C4}) (Version: 2.3.2.317 - )
Safari (HKLM-x32\...\{FA4C2D53-205F-4245-9717-F3761154824D}) (Version: 5.34.57.2 - Apple Inc.)
Samsung Data Migration (HKLM-x32\...\{D4DE3DB4-7734-47E5-8D92-B80146311406}) (Version: 2.7 - Samsung)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.4.0 - Samsung Electronics)
Scan (x32 Version: 140.0.80.000 - Hewlett-Packard) Hidden
SeaTools for Windows (HKLM-x32\...\SeaTools for Windows) (Version:  - Seagate Technology)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
Simple Adblock (HKLM-x32\...\{A690270E-4A01-4BD6-8C23-C4413477EE2D}) (Version: 1.1.2 - Simple Adblock)
Skype Web Plugin (HKLM-x32\...\{B51DD93B-3CB5-4D9D-BFF2-FD19DBBBFD9A}) (Version: 2.9.13008.18866 - Skype Technologies S.A.)
Skype™ 6.22 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.22.105 - Skype Technologies S.A.)
Smart 6 B11.1124.1 (HKLM-x32\...\{3B35725F-C623-4A1E-B5CC-99C0868679E3}) (Version: 1.00.0000 - GIGABYTE)
Smart Recovery 2 B13.1104.1  (x64) (HKLM-x32\...\{BC1FA5CF-A36F-4C61-9638-09D0B431B006}) (Version: 1.00.0001 - GIGABYTE)
SmartWebPrinting (x32 Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolSuite 2010 v10.2 (HKLM-x32\...\SolSuite_is1) (Version:  - TreeCardGames.com)
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Status (x32 Version: 130.0.469.000 - Hewlett-Packard) Hidden
Sudoku Up 2009 v3.0 (HKLM-x32\...\Sudoku Up_is1) (Version:  - TreeCardGames.com)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The Lord of the Rings FREE Trial  (x32 Version: 1.00.0000 - ATI Technologies Inc.) Hidden
Tinker (HKLM-x32\...\GFWL_{584109EB-4A5E-4467-B3C4-5C1000008300}) (Version: 1.0.0000.131 - Microsoft Corporation)
Tinker (x32 Version: 1.0.0000.131 - Microsoft Corporation) Hidden
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.422.000 - Hewlett-Packard) Hidden
True Image 2013 (HKLM-x32\...\{75BC2136-B6A1-4F3B-8A69-55E39C647B1F}Visible) (Version: 16.0.6514 - Acronis)
True Image 2013 (x32 Version: 16.0.6514 - Acronis) Hidden
True Image 2013 Plus Pack (HKLM-x32\...\{A2891078-DFA7-4324-B09B-550D9E4B42D7}) (Version: 16.0.6514 - Acronis)
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========================= Memory info: ===================================
 
Percentage of memory in use: 41%
Total physical RAM: 8183.48 MB
Available physical RAM: 4823.11 MB
Total Pagefile: 16365.15 MB
Available Pagefile: 12670.84 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.2 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:419.08 GB) (Free:295.33 GB) NTFS
3 Drive w: () (Network) (Total:16362.08 GB) (Free:10120.05 GB) 
4 Drive z: (Public) (Network) (Total:2779.26 GB) (Free:1395.65 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DICK-PC
 
Administrator            Dick                     Guest                    
Renee                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#4 dc3

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Posted 24 November 2014 - 11:46 AM

Hamluis copied the MiniToolBox findings and posted them in your first post after I had requested that you post the same.

 

It looks like the maximum temperature for your CPU is 72.3 degrees C, the Speccy shows it running at 70 degrees C.  This is too hot.

 

I would suggest cleaning out the case, pay particular attention to cleaning any dust out of the CPU heat sink and fan assembly.  You can use a canned duster to blow out the dust.

 

Who built this computer?


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#5 davidgrantaustin

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Posted 24 November 2014 - 12:07 PM

Thank you Arachibutyrophobia for that insight!

 

I built this computer using an old HP case of a computer that died (hence the references to HP through the SW & app installs) using a new Gigabyte P55 motherboard.

 

The CPU fan installed is stock. I can easily replace it.

 

I recently replaced the 5400rmp HDD with a Samsung EVO 840 512GB SSD which has brought new life to the computer.

 

The computer resides inside a desk in what has become the kids play room, so the door to the enclosure of the tower often gets closed by my wife to ensure that the kids don't monkey with the computer.

 

I have opened the door later to find a heat wave hitting my face. I have told her that the door can NOT be closed when the computer is on.

 

I used to have it go to standby mode, but since I installed Plex Media Server, I changed the settings to never go to sleep.

 

I am embarrassed that this turned out to be thermal issue as I should have been able to figure that one out myself. The error messages just seemed to be more memory related than anything, but since it passed the memtest86_usb extensive test when I booted from the USB drive, I was thinking it might have been the memory controller or other component on the motherboard.

 

I will move the tower out of the desk cabinet or cut a whole in the back of the desk. I already removed the side panel to the tower of the case to improve airflow, but obviously with the door in the front closed, it is not enough to get the heat out of the enclosure.

 

Thank you again for looking at this and providing a diagnosis!

 

Best regards,

 

David



#6 dc3

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Posted 24 November 2014 - 12:28 PM

One last question.  What did you use for the thermal compound?


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#7 davidgrantaustin

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Posted 24 November 2014 - 12:39 PM

The tiny tube of thermal compound that came with the Intel i7 CPU & Intel stock fan (package deal). It is the smallest CPU fan I have ever built into a computer (about 6 PCs in all to date), but figured that since it was provided by Intel, there was not a need to get a larger one. Clearly wrong. I noticed that the MB temp is 42 degrees C, so clearly I need a larger fan to get the heat away from the CPU more efficiently.



#8 dc3

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Posted 24 November 2014 - 12:57 PM

Let us know how it goes.


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