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partially corrected malware reference Partial Internet connection "sendori"


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#1 potroastmaster

potroastmaster

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Posted 22 November 2014 - 10:52 AM

Basically in a nut shell I could not get on any internet through any browser; but windows update could function and download as required.  even on safe mode could not get to the internet using Mozilla firefox, google chrome, or IE.

 

 

 

I began to correct condition by following : http://www.bleepingcomputer.com/forums/t/538349/partial-internet-connection-sendori/page-4#entry3543959

 

and now I have internet connection and have removed over 900 threats from using mbam.  I am concerned that I may still have a virus/ malware.  I will be posting logs soon.  I have some JRT log and RKILL log im sure I can find a mbam log if I look hard enough.  as of right now there are some nuisance issues very laggy and before I even log in a prompt to update windows pops up and makes me think that it is a virus.  usually these do not populate over the login screen(from my experience)

 

 

this is a Toshiba laptop with windows 7 64 bit 4 gb ram. and battery needs to be replaced. this is my mother-in-laws computer

 

 

EDIT : "click to run an update for microsoft office starter 2010 - english is now available online" is tied to csrss.exe process.  just wanted to provide more information

 

user: noknojon suggested that i post here.

 

 

Thanks in advance, Jeff.

 

 

here is the DDS.txt log

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17420
Run by Bonnie at 18:47:40 on 2014-11-21
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3836.1917 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
c:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\PasswordBox\pbbtnService.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.7\ToolbarUpdater.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.7\loggingserver.exe
C:\Program Files (x86)\Sendori\SendoriSvc.exe
C:\Program Files (x86)\Sendori\SendoriSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\System32\wbem\WmiPrvSE.exe
C:\Windows\System32\wbem\WmiPrvSE.exe
C:\Windows\System32\wbem\unsecapp.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\windows\system32\svchost.exe -k HPService
C:\windows\system32\atieclxx.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\windows\SysWOW64\ctfmon.exe
C:\windows\system32\Macromed\Flash\FlashUtil64_15_0_0_223_ActiveX.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\windows\system32\wuauclt.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\windows\System32\MsSpellCheckingFacility.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com/
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
mWinlogon: Userinit = userinit.exe,
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: PasswordBox Helper: {5DB69B97-934B-451D-94DB-32EF802A01CD} - C:\Program Files (x86)\PasswordBox\Application\pbbtn.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Click to Call for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
mRun: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{4462DB84-06FF-4FAB-AE02-DAAC3AECEE95} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{4462DB84-06FF-4FAB-AE02-DAAC3AECEE95}\14355535 : NameServer = 192.168.1.1
TCP: Interfaces\{4462DB84-06FF-4FAB-AE02-DAAC3AECEE95}\14355535 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{4462DB84-06FF-4FAB-AE02-DAAC3AECEE95}\2656C6B696E6E253236636 : NameServer = 192.168.2.1
TCP: Interfaces\{4462DB84-06FF-4FAB-AE02-DAAC3AECEE95}\2656C6B696E6E253236636 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{4462DB84-06FF-4FAB-AE02-DAAC3AECEE95}\2656C6B696E6E257E616 : NameServer = 192.168.2.1
TCP: Interfaces\{4462DB84-06FF-4FAB-AE02-DAAC3AECEE95}\2656C6B696E6E257E616 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{4462DB84-06FF-4FAB-AE02-DAAC3AECEE95}\34869636B6D26696C6D2140275966496 : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{4462DB84-06FF-4FAB-AE02-DAAC3AECEE95}\86F6D6560277962756C6563737 : DHCPNameServer = 192.168.2.1 68.87.68.166 68.87.74.166
TCP: Interfaces\{A291661F-96F5-4863-9758-2A60DF977C3F} : NameServer = 192.168.0.1,75.75.75.75,75.75.76.76
TCP: Interfaces\{A291661F-96F5-4863-9758-2A60DF977C3F} : DHCPNameServer = 192.168.0.1 75.75.75.75 75.75.76.76
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.1.7\ViProtocol.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.65\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Skype Click to Call for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe
x64-Run: [SmoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Bonnie\AppData\Roaming\Mozilla\Firefox\Profiles\d5o4rd5v.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - google.com
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Bonnie\AppData\Local\Citrix\Plugins\104\npappdetector.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_223.dll
FF - ExtSQL: !HIDDEN! 2010-11-13 16:29; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\windows\System32\drivers\avgidsha.sys [2014-6-17 190744]
R0 Avgloga;AVG Logging Driver;C:\windows\System32\drivers\avgloga.sys [2014-6-17 328984]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\windows\System32\drivers\avgmfx64.sys [2014-8-6 123672]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\windows\System32\drivers\avgrkx64.sys [2014-6-17 31512]
R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2014-7-17 269008]
R1 Avgdiska;AVG Disk Driver;C:\windows\System32\drivers\avgdiska.sys [2014-6-30 152344]
R1 AVGIDSDriver;AVGIDSDriver;C:\windows\System32\drivers\avgidsdrivera.sys [2014-7-21 244504]
R1 Avgldx64;AVG AVI Loader Driver;C:\windows\System32\drivers\avgldx64.sys [2014-6-17 235800]
R1 Avgtdia;AVG TDI Driver;C:\windows\System32\drivers\avgtdia.sys [2014-6-17 269080]
R1 avgtp;avgtp;C:\windows\System32\drivers\avgtpx64.sys [2013-9-9 50464]
R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2010-9-17 202752]
R2 Application Sendori;Application Sendori;C:\Program Files (x86)\Sendori\SendoriSvc.exe [2012-11-26 118632]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2014-8-25 3242000]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2014-8-25 289328]
R2 c2cautoupdatesvc;Skype Click to Call Updater;C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [2014-7-14 1390176]
R2 c2cpnrsvc;Skype Click to Call PNR Service;C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [2014-7-14 1767520]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-11-17 1871160]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-11-17 968504]
R2 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2010-10-24 125584]
R2 PasswordBox;PasswordBox;C:\Program Files (x86)\PasswordBox\pbbtnService.exe [2014-5-14 67584]
R2 Sendoriv1;Sendoriv1;C:\Program Files (x86)\Sendori\SendoriSvc.exe [2012-11-26 118632]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-4-6 258928]
R2 vToolbarUpdater18.1.7;vToolbarUpdater18.1.7;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.7\ToolbarUpdater.exe [2014-6-2 1808408]
R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2010-12-15 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\windows\System32\drivers\MBAMSwissArmy.sys [2014-11-17 129752]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\windows\System32\drivers\mwac.sys [2014-11-17 63704]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2014-8-22 368624]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2010-9-17 35008]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2010-9-17 325152]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2010-9-17 932384]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\windows\System32\ieetwcollector.exe [2014-11-19 114688]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2010-9-17 232992]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-9-17 54136]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2011-5-28 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2010-11-6 1255736]
.
=============== File Associations ===============
.
FileExt: .txt: txtfile=C:\windows\System32\NOTEPAD.EXE %1 [UserChoice]
.
=============== Created Last 30 ================
.
2014-11-21 20:52:21 1188440 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{03C18CDA-1B7F-4F83-99E8-11FD08E254EA}\gapaengine.dll
2014-11-21 20:47:17 11632448 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{8F4A7ABB-8950-48DA-85A2-18A31F6E12D7}\mpengine.dll
2014-11-19 22:23:07 -------- d-----w- C:\Users\Bonnie\AppData\Local\Avg2015
2014-11-19 21:29:10 683520 ----a-w- C:\windows\System32\termsrv.dll
2014-11-19 21:29:07 681984 ----a-w- C:\windows\SysWow64\adtschema.dll
2014-11-19 21:29:07 681984 ----a-w- C:\windows\System32\adtschema.dll
2014-11-19 21:29:04 146432 ----a-w- C:\windows\SysWow64\msaudite.dll
2014-11-19 21:29:04 146432 ----a-w- C:\windows\System32\msaudite.dll
2014-11-19 21:27:49 1882624 ----a-w- C:\windows\System32\msxml3.dll
2014-11-19 21:26:59 374784 ----a-w- C:\windows\SysWow64\AudioEng.dll
2014-11-19 21:25:51 3241984 ----a-w- C:\windows\System32\msi.dll
2014-11-19 21:25:49 2363904 ----a-w- C:\windows\SysWow64\msi.dll
2014-11-19 21:25:35 861696 ----a-w- C:\windows\System32\oleaut32.dll
2014-11-19 21:25:34 571904 ----a-w- C:\windows\SysWow64\oleaut32.dll
2014-11-19 20:58:01 11632448 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-11-18 04:27:28 -------- d-----w- C:\windows\System32\catroot2
2014-11-18 01:34:20 -------- d-----w- C:\windows\SysWow64\wbem\Performance
2014-11-18 00:34:57 1188440 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{351EE869-DC37-49B4-965A-91C995901870}\gapaengine.dll
2014-11-18 00:24:37 -------- d-----w- C:\windows\ERUNT
2014-11-18 00:17:22 -------- d-----w- C:\RegBackup
2014-11-18 00:15:18 -------- d-----w- C:\Program Files (x86)\Tweaking.com
2014-11-17 23:30:43 129752 ----a-w- C:\windows\System32\drivers\MBAMSwissArmy.sys
2014-11-17 23:30:27 93400 ----a-w- C:\windows\System32\drivers\mbamchameleon.sys
2014-11-17 23:30:27 63704 ----a-w- C:\windows\System32\drivers\mwac.sys
2014-11-17 23:30:27 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-11-13 18:27:29 -------- d-sh--w- C:\Users\Bonnie\AppData\Local\EmieBrowserModeList
2014-11-12 01:55:22 17926832 ----a-w- C:\windows\SysWow64\FlashPlayerInstaller.exe
2014-11-11 18:09:59 800368 ----a-w- C:\Program Files (x86)\Mozilla Firefox\icuuc52.dll
2014-11-11 18:09:59 1023600 ----a-w- C:\Program Files (x86)\Mozilla Firefox\icuin52.dll
2014-11-11 18:09:58 4952688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\gkmedias.dll
2014-11-11 18:09:58 331376 ----a-w- C:\Program Files (x86)\Mozilla Firefox\freebl3.dll
2014-11-11 18:09:58 10397296 ----a-w- C:\Program Files (x86)\Mozilla Firefox\icudt52.dll
2014-11-11 18:09:57 275568 ----a-w- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
2014-11-11 18:09:56 3231832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dcompiler_46.dll
2014-11-11 18:09:56 2106216 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_43.dll
2014-11-11 18:09:56 115312 ----a-w- C:\Program Files (x86)\Mozilla Firefox\crashreporter.exe
2014-11-11 18:09:55 74864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\breakpadinjector.dll
2014-11-11 18:09:55 48240 ----a-w- C:\Program Files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2014-11-11 18:09:55 20080 ----a-w- C:\Program Files (x86)\Mozilla Firefox\AccessibleMarshal.dll
.
==================== Find3M  ====================
.
2014-11-12 01:55:41 701104 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2014-11-12 01:55:40 71344 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-11-11 03:08:52 241152 ----a-w- C:\windows\System32\pku2u.dll
2014-11-11 03:08:48 728064 ----a-w- C:\windows\System32\kerberos.dll
2014-11-11 02:44:32 186880 ----a-w- C:\windows\SysWow64\pku2u.dll
2014-11-11 02:44:25 550912 ----a-w- C:\windows\SysWow64\kerberos.dll
2014-11-06 04:04:03 2724864 ----a-w- C:\windows\System32\mshtml.tlb
2014-11-06 04:03:50 4096 ----a-w- C:\windows\System32\ieetwcollectorres.dll
2014-11-06 03:47:03 66560 ----a-w- C:\windows\System32\iesetup.dll
2014-11-06 03:46:12 580096 ----a-w- C:\windows\System32\vbscript.dll
2014-11-06 03:46:12 48640 ----a-w- C:\windows\System32\ieetwproxystub.dll
2014-11-06 03:44:28 88064 ----a-w- C:\windows\System32\MshtmlDac.dll
2014-11-06 03:30:22 144384 ----a-w- C:\windows\System32\ieUnatt.exe
2014-11-06 03:30:08 114688 ----a-w- C:\windows\System32\ieetwcollector.exe
2014-11-06 03:29:18 814080 ----a-w- C:\windows\System32\jscript9diag.dll
2014-11-06 03:28:20 2724864 ----a-w- C:\windows\SysWow64\mshtml.tlb
2014-11-06 03:23:57 6040064 ----a-w- C:\windows\System32\jscript9.dll
2014-11-06 03:20:18 968704 ----a-w- C:\windows\System32\MsSpellCheckingFacility.exe
2014-11-06 03:13:43 501248 ----a-w- C:\windows\SysWow64\vbscript.dll
2014-11-06 03:13:36 62464 ----a-w- C:\windows\SysWow64\iesetup.dll
2014-11-06 03:12:44 47616 ----a-w- C:\windows\SysWow64\ieetwproxystub.dll
2014-11-06 03:10:58 64000 ----a-w- C:\windows\SysWow64\MshtmlDac.dll
2014-11-06 03:07:29 77824 ----a-w- C:\windows\System32\JavaScriptCollectionAgent.dll
2014-11-06 02:59:36 115712 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2014-11-06 02:58:38 620032 ----a-w- C:\windows\SysWow64\jscript9diag.dll
2014-11-06 02:42:36 60416 ----a-w- C:\windows\SysWow64\JavaScriptCollectionAgent.dll
2014-11-06 02:39:39 1359360 ----a-w- C:\windows\System32\mshtmlmedia.dll
2014-11-06 02:38:25 2124288 ----a-w- C:\windows\System32\inetcpl.cpl
2014-11-06 02:21:49 4298240 ----a-w- C:\windows\SysWow64\jscript9.dll
2014-11-06 02:21:25 2051072 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2014-11-06 02:20:37 1155072 ----a-w- C:\windows\SysWow64\mshtmlmedia.dll
2014-11-06 02:17:24 2365440 ----a-w- C:\windows\System32\wininet.dll
2014-11-06 01:52:35 1892864 ----a-w- C:\windows\SysWow64\wininet.dll
2014-10-30 11:25:26 275080 ------w- C:\windows\System32\MpSigStub.exe
2014-10-25 01:57:59 77824 ----a-w- C:\windows\System32\packager.dll
2014-10-25 01:32:37 67584 ----a-w- C:\windows\SysWow64\packager.dll
2014-10-14 02:16:37 155064 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2014-10-14 02:12:57 1460736 ----a-w- C:\windows\System32\lsasrv.dll
2014-10-14 01:50:47 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2014-10-14 01:49:38 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
2014-10-11 01:18:47 47382 ----a-w- C:\cc_20141010_211838 jeff.reg
2014-10-10 00:57:42 3198976 ----a-w- C:\windows\System32\win32k.sys
2014-10-03 02:12:00 500224 ----a-w- C:\windows\System32\AUDIOKSE.dll
2014-10-03 02:11:54 284672 ----a-w- C:\windows\System32\EncDump.dll
2014-10-03 02:11:51 680960 ----a-w- C:\windows\System32\audiosrv.dll
2014-10-03 02:11:51 440832 ----a-w- C:\windows\System32\AudioEng.dll
2014-10-03 02:11:51 296448 ----a-w- C:\windows\System32\AudioSes.dll
2014-10-03 01:44:42 442880 ----a-w- C:\windows\SysWow64\AUDIOKSE.dll
2014-10-03 01:44:26 195584 ----a-w- C:\windows\SysWow64\AudioSes.dll
2014-10-01 16:11:12 25816 ----a-w- C:\windows\System32\drivers\mbam.sys
2014-09-25 02:08:38 371712 ----a-w- C:\windows\System32\qdvd.dll
2014-09-25 01:40:50 519680 ----a-w- C:\windows\SysWow64\qdvd.dll
2014-09-19 09:42:52 210944 ----a-w- C:\windows\System32\wdigest.dll
2014-09-19 09:42:51 86528 ----a-w- C:\windows\System32\TSpkg.dll
2014-09-19 09:42:49 342016 ----a-w- C:\windows\System32\schannel.dll
2014-09-19 09:42:47 314880 ----a-w- C:\windows\System32\msv1_0.dll
2014-09-19 09:42:47 309760 ----a-w- C:\windows\System32\ncrypt.dll
2014-09-19 09:42:41 22016 ----a-w- C:\windows\System32\credssp.dll
2014-09-19 09:23:55 172032 ----a-w- C:\windows\SysWow64\wdigest.dll
2014-09-19 09:23:52 65536 ----a-w- C:\windows\SysWow64\TSpkg.dll
2014-09-19 09:23:49 248832 ----a-w- C:\windows\SysWow64\schannel.dll
2014-09-19 09:23:46 221184 ----a-w- C:\windows\SysWow64\ncrypt.dll
2014-09-19 09:23:45 259584 ----a-w- C:\windows\SysWow64\msv1_0.dll
2014-09-19 09:23:36 17408 ----a-w- C:\windows\SysWow64\credssp.dll
2014-09-09 22:11:04 2048 ----a-w- C:\windows\System32\tzres.dll
2014-09-09 21:47:10 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2014-09-04 05:23:20 424448 ----a-w- C:\windows\System32\rastls.dll
2014-09-04 05:04:15 372736 ----a-w- C:\windows\SysWow64\rastls.dll
.
============= FINISH: 18:49:40.74 ===============
 


Edited by potroastmaster, 22 November 2014 - 05:13 PM.


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m

#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,264 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:03:26 PM

Posted 27 November 2014 - 10:44 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.
 
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
 
Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
  • IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
  • If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
  • ===
     
    Download the version of this tool for your operating system.
    and save it to a folder on your computer's Desktop.
    Double-click to run it. When the tool opens click Yes to disclaimer.
    Press Scan button.
    It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
    The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
    ===
     
    Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
    To attach a file select the "More Reply Option" and follow the instructions.
     
    Wait for further instructions.


    #3 potroastmaster

    potroastmaster
    • Topic Starter

    • Members
    • 39 posts
    • OFFLINE
    •  
    • Gender:Male
    • Local time:03:26 PM

    Posted 27 November 2014 - 11:55 AM

    Thank you for replying!  I understand you all would be busy, this means a lot to me and my family!  Happy Thanksgiving!

     

    Here is the first log.  I didn't know if all of the "AVG" components that I saved are legitimate but that is the antivirus that I prefer since it has always been good for me, not sure what my mother-in-law does differently to get infected about once a year.  I am thinking it may be email invasion or something else related to network marketing that she gets into.  (perhaps she, unknowingly, downloads infected articles from her "peers")

     

    I am going to run the next scan now!

     

    I am so thankful for your support and excited to finish this project for her. :bounce:   :guitar:

     

    # AdwCleaner v4.102 - Report created 27/11/2014 at 11:19:59
    # Updated 23/11/2014 by Xplode
    # Database : 2014-11-27.1 [Live]
    # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
    # Username : Bonnie - BONNIEPC
    # Running from : C:\Users\Bonnie\Downloads\adwcleaner_4.102.exe
    # Option : Clean

    ***** [ Services ] *****

    Service Deleted : Application Sendori
    Service Deleted : vToolbarUpdater18.1.7

    ***** [ Files / Folders ] *****

    [x] Not Deleted : C:\ProgramData\AVG Secure Search
    [x] Not Deleted : C:\ProgramData\AVG Security Toolbar
    Folder Deleted : C:\ProgramData\Sendori
    [x] Not Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
    [x] Not Deleted : C:\Program Files (x86)\AVG Secure Search
    Folder Deleted : C:\Program Files (x86)\Sendori
    [x] Not Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
    [x] Not Deleted : C:\Users\Bonnie\AppData\Local\AVG Secure Search
    Folder Deleted : C:\Users\Bonnie\AppData\Local\StartNow
    [x] Not Deleted : C:\Users\Bonnie\AppData\LocalLow\AVG Secure Search
    Folder Deleted : C:\Users\Bonnie\AppData\LocalLow\HPAppData
    Folder Deleted : C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
    File Deleted : C:\END

    ***** [ Scheduled Tasks ] *****

    ***** [ Shortcuts ] *****

    ***** [ Registry ] *****

    Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\ShoppingBHO.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
    Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
    Key Deleted : HKLM\SOFTWARE\Classes\PCProxy.DataContainer
    Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
    Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
    Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
    Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
    Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
    Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
    Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
    Key Deleted : HKCU\Software\582dedab76ebd46
    Key Deleted : HKLM\SOFTWARE\582dedab76ebd46
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9DC8FA51-B596-4F77-802C-5B295919C205}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EB583FE1-9458-4EDA-AC68-24D24F17C70F}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3E28F712-0D6C-4EE3-AC8C-8F060F5D7C33}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{533403E2-6E21-4615-9E28-43F4E97E977B}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6CE321DA-DC11-45C6-A0FC-4E8A7D978ABC}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6EEBC7FF-67DA-4B90-9251-C2C5696E4B48}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{74137531-80F7-406F-9543-7D11385FA8C8}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{832599B2-55BF-4437-8F3E-030CF5AEB262}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9B7B034B-944A-4261-B487-862F642F7615}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B1A429DB-FB06-4645-B7C0-0CC405EAD3CD}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DD67706E-819E-4EBD-BF8D-6D6147CC7A49}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F62A4AF9-58B4-4FEC-89CC-D717A547D8E8}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A85A5E6A-DE2C-4F4E-99DC-F469DF5A0EEC}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FCE4F01-64EC-42F1-83E1-1E08D38605D2}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1A2A195A-A0F9-4006-AF02-3F05EEFDE792}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{22511E2E-7970-414E-BC7C-28D16C4AF54D}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23C5311E-016D-4999-BCB1-499898429D6C}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2C4B6DB8-6413-403B-A038-16A352CFE8B9}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2D9DB233-DC4B-4677-946C-5FA5ABCF506B}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{46803190-228D-470E-90FE-F5E0CEA9C4F2}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4C0A69B0-CE97-42B7-86FC-08280C99C74D}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5180FE16-2E09-497B-9C8B-5A6F029ECECB}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A4F6E1B3-469E-46EF-A936-FBA9D5EFD2B9}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C1F5E799-B218-4C32-B189-3C389BA140BB}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C97AF157-6A27-4F57-9D47-E2D3E4761B77}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED0D2C81-7DB5-4599-B7C0-1033418B5672}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F60C9408-3110-4C98-A139-ABE1EE1111DD}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{ED721A76-8160-4DA0-A18E-7FD7C4574774}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0FCE4F01-64EC-42F1-83E1-1E08D38605D2}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1A2A195A-A0F9-4006-AF02-3F05EEFDE792}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{22511E2E-7970-414E-BC7C-28D16C4AF54D}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{23C5311E-016D-4999-BCB1-499898429D6C}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2C4B6DB8-6413-403B-A038-16A352CFE8B9}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2D9DB233-DC4B-4677-946C-5FA5ABCF506B}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{46803190-228D-470E-90FE-F5E0CEA9C4F2}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4C0A69B0-CE97-42B7-86FC-08280C99C74D}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{5180FE16-2E09-497B-9C8B-5A6F029ECECB}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A4F6E1B3-469E-46EF-A936-FBA9D5EFD2B9}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C1F5E799-B218-4C32-B189-3C389BA140BB}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C97AF157-6A27-4F57-9D47-E2D3E4761B77}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{ED0D2C81-7DB5-4599-B7C0-1033418B5672}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{F60C9408-3110-4C98-A139-ABE1EE1111DD}
    Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : HKCU\Software\IM
    Key Deleted : HKCU\Software\ImInstaller
    Key Deleted : HKCU\Software\SearchProtect
    Key Deleted : HKCU\Software\AppDataLow\Toolbar
    Key Deleted : HKCU\Software\AppDataLow\Software\BackgroundContainer
    Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
    Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
    Key Deleted : HKLM\SOFTWARE\AVG Secure Search
    Key Deleted : HKLM\SOFTWARE\Babylon
    Key Deleted : HKLM\SOFTWARE\Conduit
    Key Deleted : HKLM\SOFTWARE\ImInstaller
    Key Deleted : HKLM\SOFTWARE\SearchProtect
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PriceGong
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.0.0

    ***** [ Browsers ] *****

    -\\ Internet Explorer v11.0.9600.17420

    -\\ Mozilla Firefox v33.1 (x86 en-US)

    [d5o4rd5v.default\prefs.js] - Line Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");

    -\\ Google Chrome v39.0.2171.65

    [C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
    [C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
    [C:\Users\JEFFRO!\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
    [C:\Users\JEFFRO!\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

    *************************

    AdwCleaner[R0].txt - [10881 octets] - [27/11/2014 10:58:04]
    AdwCleaner[S0].txt - [10805 octets] - [27/11/2014 11:19:59]

    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [10866 octets] ##########



    #4 nasdaq

    nasdaq

    • Malware Response Team
    • 38,264 posts
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    • Gender:Male
    • Location:Montreal, QC. Canada
    • Local time:03:26 PM

    Posted 27 November 2014 - 01:46 PM

    Post  the FRST log when ready.



    #5 potroastmaster

    potroastmaster
    • Topic Starter

    • Members
    • 39 posts
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    • Gender:Male
    • Local time:03:26 PM

    Posted 27 November 2014 - 03:25 PM

    Nasdaq,

     

    Ok, here is the FRST log and I will attach the addition one.

    This means a great deal to us, that you are helping out so much!

     

    Thanks in advance,

    Jeff

     

    Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 26-11-2014 01
    Ran by Bonnie (administrator) on BONNIEPC on 27-11-2014 11:57:00
    Running from C:\Users\Bonnie\Downloads
    Loaded Profile: Bonnie (Available profiles: Bonnie)
    Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
    Internet Explorer Version 11
    Boot Mode: Normal
    Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgrsa.exe
    (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
    (AMD) C:\Windows\System32\atiesrxx.exe
    (AMD) C:\Windows\System32\atieclxx.exe
    (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
    (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
    (Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
    (Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
    (Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
    (PasswordBox, Inc.) C:\Program Files (x86)\PasswordBox\pbbtnService.exe
    (Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    (TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoService.exe
    (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
    (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
    (Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    (Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
    (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
    (Google) C:\Program Files (x86)\Google\Drive\googledrivesync.exe
    (Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    (Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    (TOSHIBA CORPORATION) C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
    (AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgui.exe
    (Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    (Google) C:\Program Files (x86)\Google\Drive\googledrivesync.exe
    (ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
    (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
    (Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil64_15_0_0_239_ActiveX.exe
    (Microsoft Corporation) C:\Windows\System32\MsSpellCheckingFacility.exe

    ==================== Registry (Whitelisted) ==================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10134560 2010-03-22] (Realtek Semiconductor)
    HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [896032 2010-03-22] (Realtek Semiconductor)
    HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2052392 2010-03-10] (Synaptics Incorporated)
    HKLM\...\Run: [TPwrMain] => C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [505696 2009-11-06] (TOSHIBA Corporation)
    HKLM\...\Run: [HSON] => C:\Program Files\TOSHIBA\TBS\HSON.exe [52600 2009-03-09] (TOSHIBA Corporation)
    HKLM\...\Run: [SmoothView] => C:\Program Files\Toshiba\SmoothView\SmoothView.exe [508216 2009-07-28] (TOSHIBA Corporation)
    HKLM\...\Run: [TosVolRegulator] => C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)
    HKLM\...\Run: [TosSENotify] => C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [709976 2010-02-05] (TOSHIBA Corporation)
    HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1331288 2014-08-22] (Microsoft Corporation)
    HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2010-03-15] (Advanced Micro Devices, Inc.)
    HKLM-x32\...\Run: [SVPWUTIL] => C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe [352256 2010-02-22] (TOSHIBA CORPORATION)
    HKLM-x32\...\Run: [HWSetup] => C:\Program Files\TOSHIBA\Utilities\HWSetup.exe [423936 2010-03-04] (TOSHIBA Electronics, Inc.)
    HKLM-x32\...\Run: [KeNotify] => C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe [34160 2009-12-25] (TOSHIBA CORPORATION)
    HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2014\avgui.exe [5188112 2014-08-25] (AVG Technologies CZ, s.r.o.)
    HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-09-12] (Adobe Systems Incorporated)
    HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
    HKLM-x32\...\Run: [] => [X]
    HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\...\Run: [GoogleDriveSync] => C:\Program Files (x86)\Google\Drive\googledrivesync.exe [22869088 2014-10-21] (Google)
    HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\...\Policies\system: [DisableLockWorkstation] 0
    Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
    ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
    HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
    SearchScopes: HKLM -> DefaultScope {366CE0F6-ABD5-4747-B466-BA140C59D1D5} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSND
    SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKLM -> {366CE0F6-ABD5-4747-B466-BA140C59D1D5} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSND
    SearchScopes: HKLM-x32 -> DefaultScope {321DCC2D-4BAB-4BEA-A2A0-7D5A31324DF8} URL =
    SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKLM-x32 -> {2A3AD65B-82D0-45B4-A0E4-7CA4B2DB758A} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSND
    SearchScopes: HKU\S-1-5-21-2711829192-2851994336-1537190596-1000 -> {2A3AD65B-82D0-45B4-A0E4-7CA4B2DB758A} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSND_enUS401
    SearchScopes: HKU\S-1-5-21-2711829192-2851994336-1537190596-1000 -> {366CE0F6-ABD5-4747-B466-BA140C59D1D5} URL =
    SearchScopes: HKU\S-1-5-21-2711829192-2851994336-1537190596-1000 -> {768B6627-02C8-4489-9B9F-D09C7EAE7262} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSND
    BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
    BHO: TOSHIBA Media Controller Plug-in -> {F3C88694-EFFA-4d78-B409-54B7B2535B14} -> C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll (TOSHIBA Corporation)
    BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
    BHO-x32: PasswordBox Helper -> {5DB69B97-934B-451D-94DB-32EF802A01CD} -> C:\Program Files (x86)\PasswordBox\Application\pbbtn.dll (PasswordBox, Inc.)
    BHO-x32: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
    BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
    BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
    BHO-x32: TOSHIBA Media Controller Plug-in -> {F3C88694-EFFA-4d78-B409-54B7B2535B14} -> C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (TOSHIBA Corporation)
    BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
    Toolbar: HKU\S-1-5-21-2711829192-2851994336-1537190596-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
    Toolbar: HKU\S-1-5-21-2711829192-2851994336-1537190596-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
    Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll (Microsoft Corporation)
    Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll (Microsoft Corporation)
    Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
    Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
    Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
    Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76
    Tcpip\..\Interfaces\{A291661F-96F5-4863-9758-2A60DF977C3F}: [NameServer] 192.168.0.1,75.75.75.75,75.75.76.76

    FireFox:
    ========
    FF ProfilePath: C:\Users\Bonnie\AppData\Roaming\Mozilla\Firefox\Profiles\d5o4rd5v.default
    FF Homepage: google.com
    FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF64_15_0_0_223.dll ()
    FF Plugin: @microsoft.com/GENUINE -> disabled No File
    FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
    FF Plugin-x32: @adobe.com/FlashPlayer -> C:\windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_223.dll ()
    FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
    FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
    FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)
    FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8117.0416 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
    FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
    FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
    FF Plugin HKU\S-1-5-21-2711829192-2851994336-1537190596-1000: @citrixonline.com/appdetectorplugin -> C:\Users\Bonnie\AppData\Local\Citrix\Plugins\104\npappdetector.dll (Citrix Online)
    FF Extension: DownloadHelper - C:\Users\Bonnie\AppData\Roaming\Mozilla\Firefox\Profiles\d5o4rd5v.default\Extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d} [2014-11-18]
    FF Extension: Skype Click to Call - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}.xpi [2014-11-11]
    FF HKLM-x32\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
    FF Extension: HP Smart Web Printing - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012-12-17]
    FF HKLM-x32\...\Firefox\Extensions: [firefox@passwordbox.com] - C:\Program Files (x86)\PasswordBox\Firefox
    FF Extension: PasswordBox - C:\Program Files (x86)\PasswordBox\Firefox [2013-11-21]
    FF HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

    Chrome:
    =======
    CHR HomePage: Default -> hxxp://google.com/
    CHR StartupUrls: Default -> "hxxp://google.com/"
    CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
    CHR Plugin: (Remoting Viewer) - internal-remoting-viewer
    CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.65\ppGoogleNaClPluginChrome.dll No File
    CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.65\pdf.dll ()
    CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.65\gcswf32.dll No File
    CHR Plugin: (Shockwave Flash) - C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll No File
    CHR Plugin: (AVG Internet Security) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.1901_0\plugins/avgnpss.dll No File
    CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
    CHR Plugin: (Java Deployment Toolkit 6.0.170.4) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeploytk.dll (Sun Microsystems, Inc.)
    CHR Plugin: (Java™ Platform SE 6 U17) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
    CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)
    CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
    CHR Plugin: (RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) ) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll No File
    CHR Plugin: (RealPlayer Version Plugin) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpjplug.dll No File
    CHR Plugin: (RealPlayer™ HTML5VideoShim Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll No File
    CHR Plugin: (RealJukebox NS Plugin) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprjplug.dll No File
    CHR Plugin: (Windows Live® Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll No File
    CHR Profile: C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default
    CHR Extension: (Google Drive) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-07-28]
    CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-07-25]
    CHR Extension: (YouTube) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2011-12-25]
    CHR Extension: (Google Search) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2011-12-25]
    CHR Extension: (Application Launcher for Drive (by Google)) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\lmjegmlicamnimmfhcmpkclmigmmcbeh [2014-11-09]
    CHR Extension: (Google Wallet) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-25]
    CHR Extension: (Gmail) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2011-12-25]

    ==================== Services (Whitelisted) =================

    (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

    R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [3242000 2014-08-25] (AVG Technologies CZ, s.r.o.)
    R2 avgwd; C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [289328 2014-08-25] (AVG Technologies CZ, s.r.o.)
    R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
    R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
    R2 HPSLPSVC; C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL [1039360 2010-10-22] (Hewlett-Packard Co.) [File not signed]
    S4 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-10-01] (Malwarebytes Corporation)
    S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [968504 2014-10-01] (Malwarebytes Corporation)
    R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23784 2014-08-22] (Microsoft Corporation)
    R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2010-08-06] (Hewlett-Packard) [File not signed]
    S3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [368624 2014-08-22] (Microsoft Corporation)
    R2 PasswordBox; C:\Program Files (x86)\PasswordBox\pbbtnService.exe [67584 2014-05-14] (PasswordBox, Inc.) [File not signed]
    R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2010-08-06] (Hewlett-Packard) [File not signed]
    S2 Sendoriv1; C:\Program Files (x86)\Sendori\SendoriSvc.exe [X]

    ==================== Drivers (Whitelisted) ====================

    (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

    U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
    R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [152344 2014-06-30] (AVG Technologies CZ, s.r.o.)
    R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [244504 2014-07-21] (AVG Technologies CZ, s.r.o.)
    R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [190744 2014-06-17] (AVG Technologies CZ, s.r.o.)
    R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [235800 2014-06-17] (AVG Technologies CZ, s.r.o.)
    R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [328984 2014-06-17] (AVG Technologies CZ, s.r.o.)
    R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [123672 2014-08-06] (AVG Technologies CZ, s.r.o.)
    R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31512 2014-06-17] (AVG Technologies CZ, s.r.o.)
    R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [269080 2014-06-17] (AVG Technologies CZ, s.r.o.)
    R1 avgtp; C:\windows\system32\drivers\avgtpx64.sys [50464 2014-06-02] (AVG Technologies)
    R3 MBAMProtector; C:\windows\system32\drivers\mbam.sys [25816 2014-10-01] (Malwarebytes Corporation)
    S3 MBAMSwissArmy; C:\windows\system32\drivers\MBAMSwissArmy.sys [129752 2014-11-27] (Malwarebytes Corporation)
    S3 MBAMWebAccessControl; C:\windows\system32\drivers\mwac.sys [63704 2014-10-01] (Malwarebytes Corporation)
    R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [269008 2014-07-17] (Microsoft Corporation)
    S3 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [125584 2014-07-17] (Microsoft Corporation)
    S3 Serial; C:\Windows\system32\DRIVERS\serial.sys [94208 2009-07-13] (Brother Industries Ltd.)
    S3 catchme; \??\C:\ComboFix\catchme.sys [X]

    ==================== NetSvcs (Whitelisted) ===================

    (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

    ==================== One Month Created Files and Folders ========

    (If an entry is included in the fixlist, the file\folder will be moved.)

    2014-11-27 11:57 - 2014-11-27 11:57 - 00022142 _____ () C:\Users\Bonnie\Downloads\FRST.txt
    2014-11-27 11:55 - 2014-11-27 11:57 - 00000000 ____D () C:\FRST
    2014-11-27 10:56 - 2014-11-27 11:20 - 00000000 ____D () C:\AdwCleaner
    2014-11-27 10:55 - 2014-11-27 11:55 - 02117632 _____ (Farbar) C:\Users\Bonnie\Downloads\FRST64.exe
    2014-11-27 10:54 - 2014-11-27 10:56 - 02148864 _____ () C:\Users\Bonnie\Downloads\adwcleaner_4.102.exe
    2014-11-22 16:56 - 2014-11-22 16:56 - 04362512 _____ (Piriform Ltd) C:\Users\Bonnie\Downloads\dfsetup218 (1).exe
    2014-11-22 15:26 - 2014-11-22 15:26 - 00021705 _____ () C:\ComboFix.txt
    2014-11-22 14:35 - 2014-11-22 14:35 - 00000664 _____ () C:\Users\Bonnie\Desktop\college info for jeff.txt
    2014-11-22 14:35 - 2011-06-26 01:45 - 00256000 _____ () C:\windows\PEV.exe
    2014-11-22 14:35 - 2010-11-07 12:20 - 00208896 _____ () C:\windows\MBR.exe
    2014-11-22 14:35 - 2009-04-19 23:56 - 00060416 _____ (NirSoft) C:\windows\NIRCMD.exe
    2014-11-22 14:35 - 2000-08-30 19:00 - 00518144 _____ (SteelWerX) C:\windows\SWREG.exe
    2014-11-22 14:35 - 2000-08-30 19:00 - 00406528 _____ (SteelWerX) C:\windows\SWSC.exe
    2014-11-22 14:35 - 2000-08-30 19:00 - 00098816 _____ () C:\windows\sed.exe
    2014-11-22 14:35 - 2000-08-30 19:00 - 00080412 _____ () C:\windows\grep.exe
    2014-11-22 14:35 - 2000-08-30 19:00 - 00068096 _____ () C:\windows\zip.exe
    2014-11-22 14:26 - 2014-11-22 15:26 - 00000000 ____D () C:\Qoobox
    2014-11-22 14:25 - 2014-11-22 15:23 - 00000000 ____D () C:\windows\erdnt
    2014-11-22 14:23 - 2014-11-22 14:24 - 05598306 ____R (Swearware) C:\Users\Bonnie\Downloads\ComboFix.exe
    2014-11-22 13:51 - 2014-11-22 13:52 - 02365840 _____ () C:\Users\Bonnie\Downloads\SecurityTaskManager_Setup.exe
    2014-11-21 18:50 - 2014-11-21 18:50 - 00009814 _____ () C:\Users\Bonnie\Desktop\attach.txt
    2014-11-21 18:50 - 2014-11-21 18:49 - 00026107 _____ () C:\Users\Bonnie\Desktop\dds.txt
    2014-11-19 17:23 - 2014-11-19 17:23 - 00000000 ____D () C:\Users\Bonnie\AppData\Local\Avg2015
    2014-11-19 16:29 - 2014-10-13 21:13 - 00683520 _____ (Microsoft Corporation) C:\windows\system32\termsrv.dll
    2014-11-19 16:29 - 2014-10-13 21:09 - 00146432 _____ (Microsoft Corporation) C:\windows\system32\msaudite.dll
    2014-11-19 16:29 - 2014-10-13 21:07 - 00681984 _____ (Microsoft Corporation) C:\windows\system32\adtschema.dll
    2014-11-19 16:29 - 2014-10-13 20:47 - 00146432 _____ (Microsoft Corporation) C:\windows\SysWOW64\msaudite.dll
    2014-11-19 16:29 - 2014-10-13 20:46 - 00681984 _____ (Microsoft Corporation) C:\windows\SysWOW64\adtschema.dll
    2014-11-19 16:28 - 2014-11-07 14:49 - 00388272 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
    2014-11-19 16:28 - 2014-11-07 14:23 - 00341168 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
    2014-11-19 16:28 - 2014-11-05 23:04 - 02724864 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
    2014-11-19 16:28 - 2014-11-05 23:03 - 25110016 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
    2014-11-19 16:28 - 2014-11-05 23:03 - 00004096 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollectorres.dll
    2014-11-19 16:28 - 2014-11-05 22:47 - 00066560 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
    2014-11-19 16:28 - 2014-11-05 22:46 - 00580096 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
    2014-11-19 16:28 - 2014-11-05 22:46 - 00048640 _____ (Microsoft Corporation) C:\windows\system32\ieetwproxystub.dll
    2014-11-19 16:28 - 2014-11-05 22:44 - 00088064 _____ (Microsoft Corporation) C:\windows\system32\MshtmlDac.dll
    2014-11-19 16:28 - 2014-11-05 22:43 - 02884096 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
    2014-11-19 16:28 - 2014-11-05 22:36 - 00054784 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll
    2014-11-19 16:28 - 2014-11-05 22:35 - 00034304 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll
    2014-11-19 16:28 - 2014-11-05 22:31 - 00633856 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
    2014-11-19 16:28 - 2014-11-05 22:30 - 00144384 _____ (Microsoft Corporation) C:\windows\system32\ieUnatt.exe
    2014-11-19 16:28 - 2014-11-05 22:30 - 00114688 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollector.exe
    2014-11-19 16:28 - 2014-11-05 22:29 - 00814080 _____ (Microsoft Corporation) C:\windows\system32\jscript9diag.dll
    2014-11-19 16:28 - 2014-11-05 22:28 - 02724864 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
    2014-11-19 16:28 - 2014-11-05 22:23 - 06040064 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
    2014-11-19 16:28 - 2014-11-05 22:20 - 00968704 _____ (Microsoft Corporation) C:\windows\system32\MsSpellCheckingFacility.exe
    2014-11-19 16:28 - 2014-11-05 22:16 - 00490496 _____ (Microsoft Corporation) C:\windows\system32\dxtmsft.dll
    2014-11-19 16:28 - 2014-11-05 22:13 - 00501248 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
    2014-11-19 16:28 - 2014-11-05 22:13 - 00062464 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll
    2014-11-19 16:28 - 2014-11-05 22:12 - 00047616 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieetwproxystub.dll
    2014-11-19 16:28 - 2014-11-05 22:10 - 19781632 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
    2014-11-19 16:28 - 2014-11-05 22:10 - 00064000 _____ (Microsoft Corporation) C:\windows\SysWOW64\MshtmlDac.dll
    2014-11-19 16:28 - 2014-11-05 22:07 - 00077824 _____ (Microsoft Corporation) C:\windows\system32\JavaScriptCollectionAgent.dll
    2014-11-19 16:28 - 2014-11-05 22:05 - 02277376 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
    2014-11-19 16:28 - 2014-11-05 22:04 - 00047104 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
    2014-11-19 16:28 - 2014-11-05 22:03 - 00030720 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
    2014-11-19 16:28 - 2014-11-05 22:02 - 00199680 _____ (Microsoft Corporation) C:\windows\system32\msrating.dll
    2014-11-19 16:28 - 2014-11-05 22:00 - 00478208 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
    2014-11-19 16:28 - 2014-11-05 22:00 - 00092160 _____ (Microsoft Corporation) C:\windows\system32\mshtmled.dll
    2014-11-19 16:28 - 2014-11-05 21:59 - 00115712 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieUnatt.exe
    2014-11-19 16:28 - 2014-11-05 21:58 - 00620032 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
    2014-11-19 16:28 - 2014-11-05 21:57 - 00316928 _____ (Microsoft Corporation) C:\windows\system32\dxtrans.dll
    2014-11-19 16:28 - 2014-11-05 21:48 - 00418304 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtmsft.dll
    2014-11-19 16:28 - 2014-11-05 21:42 - 00060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\JavaScriptCollectionAgent.dll
    2014-11-19 16:28 - 2014-11-05 21:41 - 00800768 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
    2014-11-19 16:28 - 2014-11-05 21:41 - 00716800 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe
    2014-11-19 16:28 - 2014-11-05 21:39 - 01359360 _____ (Microsoft Corporation) C:\windows\system32\mshtmlmedia.dll
    2014-11-19 16:28 - 2014-11-05 21:38 - 02124288 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
    2014-11-19 16:28 - 2014-11-05 21:37 - 00168960 _____ (Microsoft Corporation) C:\windows\SysWOW64\msrating.dll
    2014-11-19 16:28 - 2014-11-05 21:36 - 00076288 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmled.dll
    2014-11-19 16:28 - 2014-11-05 21:34 - 00285696 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtrans.dll
    2014-11-19 16:28 - 2014-11-05 21:30 - 14390272 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
    2014-11-19 16:28 - 2014-11-05 21:22 - 00688640 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
    2014-11-19 16:28 - 2014-11-05 21:21 - 04298240 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
    2014-11-19 16:28 - 2014-11-05 21:21 - 02051072 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
    2014-11-19 16:28 - 2014-11-05 21:20 - 01155072 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmlmedia.dll
    2014-11-19 16:28 - 2014-11-05 21:17 - 02365440 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
    2014-11-19 16:28 - 2014-11-05 21:04 - 01550336 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
    2014-11-19 16:28 - 2014-11-05 21:03 - 12819456 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
    2014-11-19 16:28 - 2014-11-05 20:53 - 00799232 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
    2014-11-19 16:28 - 2014-11-05 20:52 - 01892864 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
    2014-11-19 16:28 - 2014-11-05 20:48 - 01310208 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
    2014-11-19 16:28 - 2014-11-05 20:47 - 00708096 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
    2014-11-19 16:27 - 2014-11-10 22:08 - 00728064 _____ (Microsoft Corporation) C:\windows\system32\kerberos.dll
    2014-11-19 16:27 - 2014-11-10 22:08 - 00241152 _____ (Microsoft Corporation) C:\windows\system32\pku2u.dll
    2014-11-19 16:27 - 2014-11-10 21:44 - 00550912 _____ (Microsoft Corporation) C:\windows\SysWOW64\kerberos.dll
    2014-11-19 16:27 - 2014-11-10 21:44 - 00186880 _____ (Microsoft Corporation) C:\windows\SysWOW64\pku2u.dll
    2014-11-19 16:27 - 2014-10-13 21:16 - 00155064 _____ (Microsoft Corporation) C:\windows\system32\Drivers\ksecpkg.sys
    2014-11-19 16:27 - 2014-10-13 21:12 - 01460736 _____ (Microsoft Corporation) C:\windows\system32\lsasrv.dll
    2014-11-19 16:27 - 2014-10-13 20:50 - 00022016 _____ (Microsoft Corporation) C:\windows\SysWOW64\secur32.dll
    2014-11-19 16:27 - 2014-10-13 20:49 - 00096768 _____ (Microsoft Corporation) C:\windows\SysWOW64\sspicli.dll
    2014-11-19 16:27 - 2014-10-02 21:12 - 00500224 _____ (Microsoft Corporation) C:\windows\system32\AUDIOKSE.dll
    2014-11-19 16:27 - 2014-10-02 21:11 - 00680960 _____ (Microsoft Corporation) C:\windows\system32\audiosrv.dll
    2014-11-19 16:27 - 2014-10-02 21:11 - 00440832 _____ (Microsoft Corporation) C:\windows\system32\AudioEng.dll
    2014-11-19 16:27 - 2014-10-02 21:11 - 00296448 _____ (Microsoft Corporation) C:\windows\system32\AudioSes.dll
    2014-11-19 16:27 - 2014-10-02 21:11 - 00284672 _____ (Microsoft Corporation) C:\windows\system32\EncDump.dll
    2014-11-19 16:27 - 2014-10-02 20:44 - 00442880 _____ (Microsoft Corporation) C:\windows\SysWOW64\AUDIOKSE.dll
    2014-11-19 16:27 - 2014-08-21 01:43 - 01882624 _____ (Microsoft Corporation) C:\windows\system32\msxml3.dll
    2014-11-19 16:27 - 2014-08-21 01:40 - 00002048 _____ (Microsoft Corporation) C:\windows\system32\msxml3r.dll
    2014-11-19 16:27 - 2014-08-21 01:26 - 01237504 _____ (Microsoft Corporation) C:\windows\SysWOW64\msxml3.dll
    2014-11-19 16:27 - 2014-08-21 01:23 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\msxml3r.dll
    2014-11-19 16:27 - 2014-08-11 21:02 - 00878080 _____ (Microsoft Corporation) C:\windows\system32\IMJP10K.DLL
    2014-11-19 16:27 - 2014-08-11 20:36 - 00701440 _____ (Microsoft Corporation) C:\windows\SysWOW64\IMJP10K.DLL
    2014-11-19 16:26 - 2014-10-24 20:57 - 00077824 _____ (Microsoft Corporation) C:\windows\system32\packager.dll
    2014-11-19 16:26 - 2014-10-24 20:32 - 00067584 _____ (Microsoft Corporation) C:\windows\SysWOW64\packager.dll
    2014-11-19 16:26 - 2014-10-09 19:57 - 03198976 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
    2014-11-19 16:26 - 2014-10-02 20:44 - 00374784 _____ (Microsoft Corporation) C:\windows\SysWOW64\AudioEng.dll
    2014-11-19 16:26 - 2014-10-02 20:44 - 00195584 _____ (Microsoft Corporation) C:\windows\SysWOW64\AudioSes.dll
    2014-11-19 16:26 - 2014-09-19 04:42 - 00342016 _____ (Microsoft Corporation) C:\windows\system32\schannel.dll
    2014-11-19 16:26 - 2014-09-19 04:42 - 00314880 _____ (Microsoft Corporation) C:\windows\system32\msv1_0.dll
    2014-11-19 16:26 - 2014-09-19 04:42 - 00309760 _____ (Microsoft Corporation) C:\windows\system32\ncrypt.dll
    2014-11-19 16:26 - 2014-09-19 04:42 - 00210944 _____ (Microsoft Corporation) C:\windows\system32\wdigest.dll
    2014-11-19 16:26 - 2014-09-19 04:42 - 00086528 _____ (Microsoft Corporation) C:\windows\system32\TSpkg.dll
    2014-11-19 16:26 - 2014-09-19 04:42 - 00022016 _____ (Microsoft Corporation) C:\windows\system32\credssp.dll
    2014-11-19 16:26 - 2014-09-19 04:23 - 00259584 _____ (Microsoft Corporation) C:\windows\SysWOW64\msv1_0.dll
    2014-11-19 16:26 - 2014-09-19 04:23 - 00248832 _____ (Microsoft Corporation) C:\windows\SysWOW64\schannel.dll
    2014-11-19 16:26 - 2014-09-19 04:23 - 00221184 _____ (Microsoft Corporation) C:\windows\SysWOW64\ncrypt.dll
    2014-11-19 16:26 - 2014-09-19 04:23 - 00172032 _____ (Microsoft Corporation) C:\windows\SysWOW64\wdigest.dll
    2014-11-19 16:26 - 2014-09-19 04:23 - 00065536 _____ (Microsoft Corporation) C:\windows\SysWOW64\TSpkg.dll
    2014-11-19 16:26 - 2014-09-19 04:23 - 00017408 _____ (Microsoft Corporation) C:\windows\SysWOW64\credssp.dll
    2014-11-19 16:25 - 2014-10-17 21:05 - 00861696 _____ (Microsoft Corporation) C:\windows\system32\oleaut32.dll
    2014-11-19 16:25 - 2014-10-17 20:33 - 00571904 _____ (Microsoft Corporation) C:\windows\SysWOW64\oleaut32.dll
    2014-11-19 16:25 - 2014-10-13 21:13 - 03241984 _____ (Microsoft Corporation) C:\windows\system32\msi.dll
    2014-11-19 16:25 - 2014-10-13 20:50 - 02363904 _____ (Microsoft Corporation) C:\windows\SysWOW64\msi.dll
    2014-11-17 19:34 - 2014-11-17 19:34 - 00010702 _____ () C:\Users\Bonnie\Desktop\JRT.txt
    2014-11-17 19:24 - 2014-11-17 19:24 - 00000000 ____D () C:\windows\ERUNT
    2014-11-17 19:17 - 2014-11-17 19:17 - 00000207 _____ () C:\windows\tweaking.com-regbackup-BONNIEPC-Microsoft-Windows-7-Home-Premium-(64-bit).dat
    2014-11-17 19:17 - 2014-11-17 19:17 - 00000000 ____D () C:\RegBackup
    2014-11-17 19:15 - 2014-11-17 19:15 - 00002174 _____ () C:\Users\Bonnie\Desktop\Tweaking.com - Windows Repair (All in One).lnk
    2014-11-17 19:15 - 2014-11-17 19:15 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Tweaking.com
    2014-11-17 19:15 - 2014-11-17 19:15 - 00000000 ____D () C:\Program Files (x86)\Tweaking.com
    2014-11-17 18:37 - 2014-11-27 11:22 - 00260482 _____ () C:\windows\PFRO.log
    2014-11-17 18:30 - 2014-11-27 10:51 - 00129752 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\MBAMSwissArmy.sys
    2014-11-17 18:30 - 2014-11-17 18:30 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
    2014-11-17 18:30 - 2014-11-17 18:30 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
    2014-11-17 18:30 - 2014-10-01 11:11 - 00093400 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mbamchameleon.sys
    2014-11-17 18:30 - 2014-10-01 11:11 - 00063704 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mwac.sys
    2014-11-17 18:29 - 2014-11-17 18:57 - 00001684 _____ () C:\Users\Bonnie\Desktop\Rkill.txt
    2014-11-16 23:39 - 2014-11-16 23:40 - 00000000 ____D () C:\Users\JEFFRO!\AppData\Local\Deployment
    2014-11-16 23:39 - 2014-11-16 23:39 - 00062576 _____ () C:\Users\JEFFRO!\AppData\Local\GDIPFONTCACHEV1.DAT
    2014-11-16 23:39 - 2014-11-16 23:39 - 00000000 __SHD () C:\Users\JEFFRO!\AppData\Local\EmieUserList
    2014-11-16 23:39 - 2014-11-16 23:39 - 00000000 __SHD () C:\Users\JEFFRO!\AppData\Local\EmieSiteList
    2014-11-16 23:39 - 2014-11-16 23:39 - 00000000 __SHD () C:\Users\JEFFRO!\AppData\Local\EmieBrowserModeList
    2014-11-16 23:39 - 2014-11-16 23:39 - 00000000 ____D () C:\Users\JEFFRO!\AppData\Roaming\ATI
    2014-11-16 23:39 - 2014-11-16 23:39 - 00000000 ____D () C:\Users\JEFFRO!\AppData\Local\Avg2014
    2014-11-16 23:39 - 2014-11-16 23:39 - 00000000 ____D () C:\Users\JEFFRO!\AppData\Local\ATI
    2014-11-16 23:39 - 2014-11-16 23:39 - 00000000 ____D () C:\Users\JEFFRO!\AppData\Local\Apps\2.0
    2014-11-16 23:38 - 2014-11-16 23:51 - 00000000 ___RD () C:\Users\JEFFRO!\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
    2014-11-16 23:38 - 2014-11-16 23:51 - 00000000 ___RD () C:\Users\JEFFRO!\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
    2014-11-16 23:38 - 2014-11-16 23:51 - 00000000 ____D () C:\Users\JEFFRO!
    2014-11-16 23:38 - 2014-11-16 23:38 - 00000000 ____D () C:\Users\JEFFRO!\AppData\Roaming\Adobe
    2014-11-16 23:38 - 2014-11-16 23:38 - 00000000 ____D () C:\Users\JEFFRO!\AppData\Local\VirtualStore
    2014-11-16 23:38 - 2014-11-16 23:38 - 00000000 ____D () C:\Users\JEFFRO!\AppData\Local\Google
    2014-11-16 23:38 - 2013-01-30 09:59 - 00000000 ____D () C:\Users\JEFFRO!\AppData\Roaming\TuneUp Software
    2014-11-13 13:27 - 2014-11-13 13:27 - 00000000 __SHD () C:\Users\Bonnie\AppData\Local\EmieBrowserModeList
    2014-11-11 13:09 - 2014-11-17 19:27 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
    2014-11-09 17:37 - 2014-11-09 17:37 - 00693760 _____ () C:\Users\Bonnie\Downloads\Copy (2) of Arterial Blood Gases.ppt
    2014-11-09 17:37 - 2014-11-09 17:37 - 00693760 _____ () C:\Users\Bonnie\Downloads\Copy (2) of Arterial Blood Gases (1).ppt
    2014-10-28 17:27 - 2014-11-06 11:35 - 00000000 ____D () C:\Users\Bonnie\Desktop\FOOD

    ==================== One Month Modified Files and Folders =======

    (If an entry is included in the fixlist, the file\folder will be moved.)

    2014-11-27 11:32 - 2010-07-22 19:58 - 00000898 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    2014-11-27 11:30 - 2012-12-05 21:07 - 00003768 _____ () C:\windows\System32\Tasks\Adobe Flash Player Updater
    2014-11-27 11:30 - 2012-12-05 21:07 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job
    2014-11-27 11:30 - 2012-07-07 12:52 - 00701104 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
    2014-11-27 11:30 - 2011-06-12 20:12 - 00071344 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
    2014-11-27 11:28 - 2009-07-13 23:45 - 00016304 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    2014-11-27 11:28 - 2009-07-13 23:45 - 00016304 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    2014-11-27 11:27 - 2010-09-17 11:03 - 01722022 _____ () C:\windows\WindowsUpdate.log
    2014-11-27 11:24 - 2014-07-27 16:09 - 00000000 ___RD () C:\Users\Bonnie\Google Drive
    2014-11-27 11:24 - 2010-07-22 19:58 - 00000894 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    2014-11-27 11:22 - 2014-10-16 02:30 - 00000560 _____ () C:\windows\setupact.log
    2014-11-27 11:22 - 2009-07-14 00:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
    2014-11-27 10:57 - 2012-02-24 22:13 - 00000000 ____D () C:\ProgramData\MFAData
    2014-11-22 18:54 - 2009-07-13 22:20 - 00000000 ____D () C:\windows\rescache
    2014-11-22 16:59 - 2010-12-15 21:23 - 00000000 ____D () C:\Program Files\Defraggler
    2014-11-22 16:58 - 2013-10-06 20:40 - 00001735 _____ () C:\Users\Public\Desktop\Defraggler.lnk
    2014-11-22 16:58 - 2012-02-09 17:18 - 00000000 ____D () C:\Users\Bonnie\AppData\Local\CrashDumps
    2014-11-22 15:26 - 2009-07-13 22:20 - 00000000 __RHD () C:\Users\Default
    2014-11-22 15:19 - 2009-07-13 21:34 - 00000215 _____ () C:\windows\system.ini
    2014-11-22 14:51 - 2010-10-13 19:23 - 00000000 ___RD () C:\Users\Bonnie
    2014-11-22 10:59 - 2014-03-13 13:06 - 00000000 ____D () C:\Users\Bonnie\AppData\Roaming\Skype
    2014-11-20 17:50 - 2009-07-13 23:45 - 00285048 _____ () C:\windows\system32\FNTCACHE.DAT
    2014-11-20 16:40 - 2010-11-13 16:24 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP
    2014-11-20 16:40 - 2010-11-13 16:17 - 00000000 ____D () C:\Program Files (x86)\HP
    2014-11-20 16:39 - 2010-11-13 16:30 - 00000000 ____D () C:\Users\Bonnie\AppData\Roaming\HpUpdate
    2014-11-18 20:57 - 2013-11-21 17:58 - 00000000 ____D () C:\Program Files (x86)\PasswordBox
    2014-11-17 23:25 - 2010-07-22 19:58 - 00003894 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA
    2014-11-17 23:25 - 2010-07-22 19:58 - 00003642 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore
    2014-11-17 23:24 - 2010-10-13 19:26 - 00062576 _____ () C:\Users\Bonnie\AppData\Local\GDIPFONTCACHEV1.DAT
    2014-11-17 20:56 - 2009-07-14 02:44 - 00000000 ___RD () C:\Users\Public\Recorded TV
    2014-11-17 20:45 - 2009-07-13 21:34 - 00000474 _____ () C:\windows\win.ini
    2014-11-17 19:40 - 2009-07-14 00:37 - 00000000 ____D () C:\windows\DigitalLocker
    2014-11-17 18:37 - 2009-07-13 22:20 - 00000000 ____D () C:\windows\IME
    2014-11-17 18:30 - 2013-11-10 18:48 - 00001117 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    2014-11-17 18:30 - 2010-12-15 21:03 - 00000000 ____D () C:\Users\Bonnie\AppData\Roaming\Malwarebytes
    2014-11-17 18:30 - 2010-12-15 21:03 - 00000000 ____D () C:\ProgramData\Malwarebytes
    2014-11-16 23:55 - 2014-07-27 16:08 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Drive
    2014-11-16 23:55 - 2010-11-19 12:51 - 00000000 ___SD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\OpenOffice.org 3.1
    2014-11-16 23:55 - 2010-11-14 10:38 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office Starter (English)
    2014-11-16 23:55 - 2010-07-22 20:01 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live
    2014-11-16 23:55 - 2010-07-22 19:57 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\My Toshiba
    2014-11-16 23:55 - 2010-07-22 19:50 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TOSHIBA
    2014-11-16 23:53 - 2009-07-14 00:32 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games
    2014-11-16 23:53 - 2009-07-13 22:20 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Maintenance
    2014-11-16 23:53 - 2009-07-13 22:20 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessories
    2014-11-16 23:52 - 2014-03-13 13:06 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
    2014-11-16 23:52 - 2013-10-28 21:00 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\The Weather Channel
    2014-11-16 23:52 - 2013-05-14 19:30 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
    2014-11-16 23:52 - 2013-03-14 08:22 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
    2014-11-16 23:52 - 2012-12-07 16:19 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
    2014-11-16 23:52 - 2012-06-01 19:02 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Speccy
    2014-11-16 23:52 - 2012-01-31 19:32 - 00000000 ____D () C:\Program Files\Microsoft Security Client
    2014-11-16 23:52 - 2011-12-18 16:54 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Fairway Solitaire
    2014-11-16 23:52 - 2011-10-17 18:59 - 00000000 ____D () C:\windows\pss
    2014-11-16 23:52 - 2011-03-23 19:50 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Defraggler
    2014-11-16 23:52 - 2011-03-23 19:49 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
    2014-11-16 23:52 - 2010-11-13 16:30 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
    2014-11-16 23:52 - 2010-09-17 11:20 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Corel Label@Once
    2014-11-16 23:52 - 2010-09-17 11:04 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Catalyst Control Center
    2014-11-16 23:52 - 2010-07-22 19:58 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
    2014-11-16 23:52 - 2009-07-13 22:20 - 00000000 ____D () C:\windows\system32\NDF
    2014-11-16 23:52 - 2009-07-13 22:20 - 00000000 ____D () C:\Program Files\Common Files\Microsoft Shared
    2014-11-16 23:50 - 2009-07-13 22:20 - 00000000 ____D () C:\windows\registration
    2014-11-16 23:48 - 2014-05-07 06:00 - 00000000 ___SD () C:\windows\system32\CompatTel
    2014-11-16 23:48 - 2014-03-20 18:48 - 00000000 ____D () C:\windows\Hewlett-Packard
    2014-11-16 23:48 - 2009-07-13 22:20 - 00000000 ____D () C:\windows\PolicyDefinitions
    2014-11-16 23:47 - 2014-10-17 08:50 - 00000000 ____D () C:\Program Files (x86)\Adobe
    2014-11-16 23:47 - 2014-06-17 12:42 - 00000000 ____D () C:\Users\Bonnie\Documents\Fax
    2014-11-16 23:47 - 2014-06-02 09:54 - 00000000 ____D () C:\ProgramData\AVG Secure Search
    2014-11-16 23:47 - 2014-05-31 09:26 - 00000000 ____D () C:\Users\Bonnie\Desktop\From Gary_files
    2014-11-16 23:47 - 2014-03-13 13:06 - 00000000 ____D () C:\Users\Bonnie\AppData\Local\Skype
    2014-11-16 23:47 - 2014-03-13 13:05 - 00000000 ___RD () C:\Program Files (x86)\Skype
    2014-11-16 23:47 - 2014-03-13 13:05 - 00000000 ____D () C:\ProgramData\Skype
    2014-11-16 23:47 - 2012-12-07 16:19 - 00000000 ____D () C:\Users\Bonnie\AppData\Local\Mozilla
    2014-11-16 23:47 - 2010-11-13 16:49 - 00000000 ____D () C:\Users\Bonnie\AppData\Roaming\SoftGrid Client
    2014-11-13 14:37 - 2011-12-18 16:55 - 00000000 ____D () C:\ProgramData\TEMP
    2014-11-13 12:56 - 2013-07-15 06:47 - 00000000 ____D () C:\windows\system32\MRT
    2014-11-06 11:29 - 2014-07-27 16:08 - 00002053 _____ () C:\Users\Public\Desktop\Google Slides.lnk
    2014-11-06 11:29 - 2014-07-27 16:08 - 00002051 _____ () C:\Users\Public\Desktop\Google Sheets.lnk
    2014-11-06 11:29 - 2014-07-27 16:08 - 00002041 _____ () C:\Users\Public\Desktop\Google Docs.lnk
    2014-10-30 06:25 - 2010-10-15 12:21 - 00275080 ____N (Microsoft Corporation) C:\windows\system32\MpSigStub.exe
    2014-10-28 17:29 - 2012-12-21 11:26 - 00000000 ____D () C:\Users\Bonnie\Desktop\HEALTHY COFFEE INFO

    Some content of TEMP:
    ====================
    C:\Users\Bonnie\AppData\Local\Temp\Quarantine.exe
    C:\Users\Bonnie\AppData\Local\Temp\sqlite3.dll

    ==================== Bamital & volsnap Check =================

    (There is no automatic fix for files that do not pass verification.)

    C:\Windows\System32\winlogon.exe => File is digitally signed
    C:\Windows\System32\wininit.exe => File is digitally signed
    C:\Windows\SysWOW64\wininit.exe => File is digitally signed
    C:\Windows\explorer.exe => File is digitally signed
    C:\Windows\SysWOW64\explorer.exe => File is digitally signed
    C:\Windows\System32\svchost.exe => File is digitally signed
    C:\Windows\SysWOW64\svchost.exe => File is digitally signed
    C:\Windows\System32\services.exe => File is digitally signed
    C:\Windows\System32\User32.dll => File is digitally signed
    C:\Windows\SysWOW64\User32.dll => File is digitally signed
    C:\Windows\System32\userinit.exe => File is digitally signed
    C:\Windows\SysWOW64\userinit.exe => File is digitally signed
    C:\Windows\System32\rpcss.dll => File is digitally signed
    C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

    LastRegBack: 2014-11-18 18:10

    ==================== End Of Log ============================

    Attached Files



    #6 nasdaq

    nasdaq

    • Malware Response Team
    • 38,264 posts
    • OFFLINE
    •  
    • Gender:Male
    • Location:Montreal, QC. Canada
    • Local time:03:26 PM

    Posted 28 November 2014 - 07:38 AM

    Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
    start
    
    HKLM-x32\...\Run: [] => [X]
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    Toolbar: HKU\S-1-5-21-2711829192-2851994336-1537190596-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
    Toolbar: HKU\S-1-5-21-2711829192-2851994336-1537190596-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
    FF Plugin: @microsoft.com/GENUINE -> disabled No File
    FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
    CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.65\ppGoogleNaClPluginChrome.dll No File
    CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.65\gcswf32.dll No File
    CHR Plugin: (Shockwave Flash) - C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll No File
    CHR Plugin: (AVG Internet Security) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.1901_0\plugins/avgnpss.dll No File
    CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
    CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
    CHR Plugin: (RealPlayer G2 LiveConnect-Enabled Plug-In (32-bit) ) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll No File
    CHR Plugin: (RealPlayer Version Plugin) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpjplug.dll No File
    CHR Plugin: (RealPlayer HTML5VideoShim Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll No File
    CHR Plugin: (RealJukebox NS Plugin) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprjplug.dll No File
    CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll No File
    CHR Extension: (Google Wallet) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-25]
    S2 Sendoriv1; C:\Program Files (x86)\Sendori\SendoriSvc.exe [X]
    S3 catchme; \??\C:\ComboFix\catchme.sys [X]
    AlternateDataStreams: C:\ProgramData\TEMP:93F3E4C9
    
    End
    
    Save the files as fixlist.txt into the same folder as FRST

    Run FRST and click Fix only once and wait.

    Restart the computer normally to reset the registry.

    The tool will create a log Fixlog.txt please post it to your reply.
    ===

    Download Security Check by screen317 from here
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    p.s.
    If the SecurityCheck program fails to run for any reason, run it as an Administrator.

    If the site is busy or not available use this mirror site:
    http://www.bleepingcomputer.com/download/securitycheck/

    How is the computer running now?

    ======

    #7 potroastmaster

    potroastmaster
    • Topic Starter

    • Members
    • 39 posts
    • OFFLINE
    •  
    • Gender:Male
    • Local time:03:26 PM

    Posted 28 November 2014 - 07:44 PM

    Ok here is the fixlog:
     
    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 26-11-2014 01
    Ran by Bonnie at 2014-11-28 18:45:36 Run:1
    Running from C:\Users\Bonnie\Downloads
    Loaded Profile: Bonnie (Available profiles: Bonnie)
    Boot Mode: Normal
    ==============================================
    Content of fixlist:
    *****************
    start
    HKLM-x32\...\Run: [] => [X]
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    Toolbar: HKU\S-1-5-21-2711829192-2851994336-1537190596-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
    Toolbar: HKU\S-1-5-21-2711829192-2851994336-1537190596-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
    FF Plugin: @microsoft.com/GENUINE -> disabled No File
    FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
    CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.65\ppGoogleNaClPluginChrome.dll No File
    CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.65\gcswf32.dll No File
    CHR Plugin: (Shockwave Flash) - C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll No File
    CHR Plugin: (AVG Internet Security) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.1901_0\plugins/avgnpss.dll No File
    CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
    CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
    CHR Plugin: (RealPlayer G2 LiveConnect-Enabled Plug-In (32-bit) ) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll No File
    CHR Plugin: (RealPlayer Version Plugin) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpjplug.dll No File
    CHR Plugin: (RealPlayer HTML5VideoShim Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll No File
    CHR Plugin: (RealJukebox NS Plugin) - C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprjplug.dll No File
    CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll No File
    CHR Extension: (Google Wallet) - C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-25]
    S2 Sendoriv1; C:\Program Files (x86)\Sendori\SendoriSvc.exe [X]
    S3 catchme; \??\C:\ComboFix\catchme.sys [X]
    AlternateDataStreams: C:\ProgramData\TEMP:93F3E4C9
    End
    *****************
    HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
    "HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
    "HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
    "HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key deleted successfully.
    "HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key not found.
    "HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key deleted successfully.
    "HKCR\Wow6432Node\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key not found.
    HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} => value deleted successfully.
    "HKCR\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}" => Key not found.
    HKU\S-1-5-21-2711829192-2851994336-1537190596-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => value deleted successfully.
    "HKCR\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}" => Key not found.
    "HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
    "HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
    C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.65\ppGoogleNaClPluginChrome.dll not found.
    C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.65\gcswf32.dll not found.
    C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll not found.
    C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.1901_0\plugins/avgnpss.dll not found.
    C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll not found.
    C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll not found.
    C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll not found.
    C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpjplug.dll not found.
    C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll not found.
    C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprjplug.dll not found.
    c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll not found.
    C:\Users\Bonnie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda => Moved successfully.
    Sendoriv1 => Service deleted successfully.
    catchme => Service deleted successfully.
    C:\ProgramData\TEMP => ":93F3E4C9" ADS removed successfully.
    ==== End of Fixlog ====
     
     
    and here is the other one for security checkup

     

     

    h Results of screen317's Security Check version 0.99.91 
     Windows 7 Service Pack 1 x64 (UAC is enabled) 
     Internet Explorer 11 
    ``````````````Antivirus/Firewall Check:``````````````
     Windows Firewall Enabled! 
    Microsoft Security Essentials    
    AVG AntiVirus Free Edition 2014  
     Antivirus up to date!  
    `````````Anti-malware/Other Utilities Check:`````````
     Malwarebytes Anti-Malware version 2.0.3.1025 
     Java™ 6 Update 17 
     Java version 32-bit out of Date!
     Adobe Flash Player 15.0.0.239 
     Adobe Reader XI 
     Mozilla Firefox (33.1)
     Google Chrome (39.0.2171.65)
     Google Chrome (39.0.2171.71)
    ````````Process Check: objlist.exe by Laurent```````` 
     Microsoft Security Essentials MSMpEng.exe
     Microsoft Security Essentials msseces.exe
     AVG avgwdsvc.exe
    `````````````````System Health check`````````````````
     Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````

     

     

    Hope you are having a great day!
     



    #8 nasdaq

    nasdaq

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    Posted 29 November 2014 - 08:22 AM

    Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
    The latest version is Java 7 Update 71 for the 32 bit Operating system.
    Java 8 Update 25 for the 64 bit Operating system.

    You can manually check your present version and update as recommended.
    https://www.java.com/en/download/installed.jsp

    Be careful not to install malware posing as Java update!
    Important read this blog.
    http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

    Quoted from the page.
    "In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
    http://www.oracle.com/technetwork/java/javase/downloads/index.html

    How to disable Java in your browsers
    http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


    If present remove the old version(s) of Java using the Add/Remove Programs applet.

    Java™ 6 Update 17

    ===

    If all is well.

    To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe.
    http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
    ===

    #9 potroastmaster

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    Posted 01 December 2014 - 07:09 PM

    Two concerns:  I have windows 64 bit os windows 7.  security check is stating 32bit version is out of date after deleting/uninstalling older versions and installing java 8 for 64 bit system.  

     

    Also i am still getting the  "click to run an update for microsoft office starter 2010 - english is now available online" is tied to csrss.exe process

     

    Thanks for the reply.  

     

    Sorry for the late response



    #10 nasdaq

    nasdaq

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    Posted 02 December 2014 - 08:19 AM

    Two concerns: I have windows 64 bit os windows 7. security check is stating 32bit version is out of date after deleting/uninstalling older versions and installing java 8 for 64 bit system.

    Known issue. We are working to correct this situation.

    ===

    Also i am still getting the "click to run an update for microsoft office starter 2010


    Can you repair Microsoft office or remove and reinstall as suggested here?

    http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/why-is-click-to-run-message-suddenly-popping-up/6100db13-0cc3-4cb4-a9bc-d2928b28021d?page=2

    #11 nasdaq

    nasdaq

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    Posted 06 December 2014 - 09:24 AM

    Are you still with me?

    #12 potroastmaster

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    Posted 08 December 2014 - 07:05 AM

    Yes thanks for your support, computer is working very nicely now! Hope you have a great Christmas season!

    #13 nasdaq

    nasdaq

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    Posted 08 December 2014 - 08:41 AM

    It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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