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I don't know what's going on here. (Win7)


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#1 guitarguy93

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Posted 21 November 2014 - 11:51 PM

My computer started acting really weird a while back. First, my mouse software would restart randomly and make my mouse stop working until it started up again. Now, I'm getting crashes quite often. Virus scans have shown nothing and I don't know what else to do. It just freezes up and I hear a beep through the sounds and then I have to power it off with the power button. No BSoD and ctrl+alt+del doesn't work at all. It's a complete lock-up. Can I get some help here?

 

EDIT: I should mention that I recently installed Ubuntu alongside Win7 as a dual-boot option. I don't see why that would be causing this problem, but details are important.


Edited by guitarguy93, 21 November 2014 - 11:52 PM.


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#2 NickAu

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Posted 22 November 2014 - 04:38 AM

Hi guitarguy93

 

As this may involve Linux I feel it is ok for me to reply here and start the ball rolling with some questions.

 

How did you install Ubuntu With WUBI?

Did you create a partition manually?

Or did you just boot from CD DVD USB and install along side?

Did you first Defragment you HDD?

How is Ubuntu running? Any Problems?

 

The answers to these questions may give us some idea on how to proceed.  Also people who are skilled with Windows will have questions for you. 

Now This is Important.

 

Is Ubuntu bootable?  If it is boot it up and use it to back up your my documents folder to some external media .   It is possible that Windows may have been damaged during the install.  Then again It may just be something simple with Windows.

 

but details are important.

 

Yes they are. Here's what we ask for in the Linux section.

 

 

Be Verbose
When you ask for support you should also include as much information about the problem as possible. Including all of the important details in your first post will greatly speed up the entire support process and allow our volunteers to better assist you. While you may think a particular error message isn't very helpful, it may be the key to resolving your issue. Some details we are looking for would include, but not be limited to:

  •     Your distribution's name (Mint, Ubuntu, Debian, etc), version (17, 14.04, 7, etc), and architecture (32-bit, 64-bit).
  •     Provide relevant information about your physical hardware or installed software.
  •     Share relevant log files, screenshots, detailed error messages, or anything else that could be used to troubleshoot your issue.

[Community Standards] Properly Giving & Receiving GNU/Linux Support

 

 

 

Members are advised that if they are considering dual booting Windows and Linux , Please visit the Linux section first and we can advise you on the best course of action Linux & Unix


Edited by NickAu1, 22 November 2014 - 05:22 AM.


#3 guitarguy93

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Posted 24 November 2014 - 02:34 AM

Well, I ended up formatting my hard drive accidentally, so it's not a software issue. It's kind of a long story, but the issue is still happening. Is my computer overheating, perhaps? It's only about 8 months old, but I could see it doing that with 4 dogs and 3 smokers. Dog hair, smoke residue, dust, etc. Maybe I need some new thermal compound and good-ole canned air.

 

EDIT: Thinking about it, I'm almost 100% certain it's getting too hot. It never happens right away. Always after a couple of hours of running.


Edited by guitarguy93, 24 November 2014 - 02:38 AM.


#4 NickAu

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Posted 24 November 2014 - 03:29 AM

 

Is my computer overheating, perhaps?

Yes it may be.....  Is it a Desktop or laptop?

 

Maybe You need some  good-ole canned air.


Edited by NickAu1, 24 November 2014 - 03:30 AM.


#5 noknojon

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Posted 24 November 2014 - 04:08 AM

Well, I ended up formatting my hard drive accidentally, so it's not a software issue. It's kind of a long story, but the issue is still happening. Is my computer overheating, perhaps? It's only about 8 months old, but I could see it doing that with 4 dogs and 3 smokers. Dog hair, smoke residue, dust, etc. Maybe I need some new thermal compound and good-ole canned air.

Please post a snapshot with Speccy for more system details - (this will also list temperatures)
How to Publish a snapshot with Speccy <<== Full Directions Here (only Copy / Paste the link)

 

This may also help NickAu1
 

Thanks -



#6 guitarguy93

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Posted 24 November 2014 - 06:14 AM

Well, maybe it's not too hot. I'm confused about it, now. These temps were right after about 3 hours of constant gaming. Then again, nothing was really going wrong when I looked at them...

http://speccy.piriform.com/results/nCuNHDN2h3aDwowiyqeIch6



#7 NickAu

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Posted 25 November 2014 - 04:07 PM

 

As you are running Windows,  I now bow out of this topic.

Should you wish to try Linux please pop over to Linux & Unix start a new post and we will be happy to assist you.


Edited by NickAu1, 25 November 2014 - 04:08 PM.





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