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Cannot download or install

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#1 major1


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Posted 21 November 2014 - 05:51 PM

Cannot do either on..discovered PC Angel is on my Gateway..how it got there do not know..cannot

get into recover files it says my environment option is incorrect...I do not know what that is! Or where

or how to change it....Did find a screen that showed two added options marked "not authorize" but cannot uninstall anything either.  HELP


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#2 ElfBane


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Posted 27 November 2014 - 07:10 AM

PC Angel is a program used by Gateway to protect the Recovery Partition from being overwritten or having programs installed to. So, you have somehow setup you DLs to attempt to install on the RP, and PC Angel will not allow programs to be installed to the RP. If you need more storage space on the HDD, then you will need to free up some space or get a bigger HDD (and stop trying to store DLs on the RP).

Hope this helps.

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