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Slow computer. Start up/boot very slow. everything not responding


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6 replies to this topic

#1 nachos73

nachos73

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Posted 21 November 2014 - 05:48 PM

Hello,

 

I was here a few months ago, with my computer/firefox running slow.

 

I've had malwarebytes anti malware  running ever since.

A couple weeks ago the computer has literally come to grinding halt.

When I start the computer it takes a couple of minutes to go from the "Starting Windows" screen to the Windows login screen.

From there it take another 3-5 minutes to boot up. I have Soluto installed and I watch all the programs that are being started during boot up and how much extra time has elapsed for everything to load.  

 

I've run spybot search and destroy,  Avast, eset, and SuperAntispyware and nothing has been detected.

All programs have a large lag time from when i dbl click the icons to start them.  They run slow, I type something and there is a delay before I see it on the screen. Also I'm always seeing the "not responding" message.

 

Here is the speccy link:

 

http://speccy.piriform.com/results/MzcuTBZF3HP1gYFSP85FccO

 

I also have the hijackthis and minitoolbox report.

 

 

Any help will be appreciated!

 

Thanks in advance!!

 

Donato



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

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Posted 21 November 2014 - 07:30 PM

Please...paste the MTB log into your next reply.

 

This forum does not handle malware situations and HJT logs are NOT to be posted in this forum, at any time.  HJT is not a tool used for O/S situations, the focus of this forum.

 

If you suspect malware issues...this topic needs to be moved to a different forum.  I can do that, if you wish.

 

Louis


Edited by hamluis, 21 November 2014 - 07:31 PM.


#3 nachos73

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Posted 21 November 2014 - 07:33 PM

Here is the MTB Log:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Voltage (administrator) on 21-11-2014 at 17:26:07
Running from "C:\Users\Voltage\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/21/2014 04:50:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/21/2014 03:48:20 AM) (Source: Application Error) (User: )
Description: Faulting application name: DpHostW.exe, version: 5.3.0.1600, time stamp: 0x4f620979
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x43c
Faulting application start time: 0xDpHostW.exe0
Faulting application path: DpHostW.exe1
Faulting module path: DpHostW.exe2
Report Id: DpHostW.exe3

Error: (11/21/2014 01:20:31 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 10:56:26 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 10:50:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 10:44:30 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 10:35:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 09:00:13 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 07:53:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 07:23:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (11/21/2014 04:54:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (11/21/2014 04:48:01 PM) (Source: Service Control Manager) (User: )
Description: The Offline Files service terminated with the following error:
%%3

Error: (11/21/2014 03:48:21 AM) (Source: Service Control Manager) (User: )
Description: The Authentication Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/21/2014 02:18:12 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (11/21/2014 01:19:05 AM) (Source: Service Control Manager) (User: )
Description: The Offline Files service terminated with the following error:
%%3

Error: (11/20/2014 11:39:47 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (11/20/2014 10:56:03 PM) (Source: Service Control Manager) (User: )
Description: The Soluto PCGenome Core Service service failed to start due to the following error:
%%1053

Error: (11/20/2014 10:56:03 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Soluto PCGenome Core Service service to connect.

Error: (11/20/2014 10:55:02 PM) (Source: Service Control Manager) (User: )
Description: The Offline Files service terminated with the following error:
%%3

Error: (11/20/2014 10:50:26 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (11/21/2014 04:50:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/21/2014 03:48:20 AM) (Source: Application Error)(User: )
Description: DpHostW.exe5.3.0.16004f620979ntdll.dll6.1.7601.18247521eaf24c000037400000000000c410243c01d0055305dc1930c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exeC:\windows\SYSTEM32\ntdll.dll249cd88d-715b-11e4-a7bf-b4b52f8f57a4

Error: (11/21/2014 01:20:31 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 10:56:26 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 10:50:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 10:44:30 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 10:35:29 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 09:00:13 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 07:53:56 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2014 07:23:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2014-08-31 20:59:31.968
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\PeerGuardian2\pgfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-08-31 20:59:31.890
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\PeerGuardian2\pgfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-09-13 00:37:05.603
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\PeerGuardian2\pgfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-09-13 00:37:05.463
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\PeerGuardian2\pgfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-09-12 19:19:08.771
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\PeerGuardian2\pgfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-09-12 19:19:08.630
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\PeerGuardian2\pgfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-09-12 18:43:33.919
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\PeerGuardian2\pgfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-09-12 18:43:33.776
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\PeerGuardian2\pgfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-09-12 18:37:33.239
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\PeerGuardian2\pgfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-09-12 18:37:33.115
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\PeerGuardian2\pgfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.



=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.34944 - BitTorrent Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
AIM for Windows (HKCU\...\AIM) (Version:  - AOL Inc.)
AMD Accelerated Video Transcoding (Version: 2.00.0002 - Advanced Micro Devices, Inc.) Hidden
AMD APP SDK Runtime (Version: 10.0.898.1 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{8642397F-CF08-6B30-A477-A039BBAA511E}) (Version: 3.0.868.0 - Advanced Micro Devices, Inc.)
AMD Media Foundation Decoders (Version: 1.0.70329.2315 - Advanced Micro Devices, Inc.) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center (x32 Version: 2012.0329.2312.39738 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2012.0329.2312.39738 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2012.0329.2312.39738 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2012.0329.2312.39738 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Profiles Mobile (x32 Version: 2012.0329.2312.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2012.0329.2311.39738 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2012.0329.2312.39738 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Citrix Authentication Manager (x32 Version: 2.0.0.41479 - Citrix Systems, Inc.) Hidden
Citrix Receiver (HDX Flash Redirection) (x32 Version: 13.1.201.3 - Citrix Systems, Inc.) Hidden
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 13.1.201.3 - Citrix Systems, Inc.)
Citrix Receiver Inside (x32 Version: 3.2.0.5844 - Citrix Systems, Inc.) Hidden
Citrix Receiver(Aero) (x32 Version: 13.1.201.3 - Citrix Systems, Inc.) Hidden
Citrix Receiver(DV) (x32 Version: 13.1.201.3 - Citrix Systems, Inc.) Hidden
Citrix Receiver(USB) (x32 Version: 13.1.201.3 - Citrix Systems, Inc.) Hidden
Code Composer Studio 5.5.0 (HKLM-x32\...\Code Composer Studio 5.5.0) (Version: 5.5.0.00077 - Texas Instruments)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.1.2106 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.1.2106 - CyberLink Corp.) Hidden
CyberLink PhotoDirector (HKLM-x32\...\InstallShield_{4862344A-A39C-4897-ACD4-A1BED5163C5A}) (Version: 2.0.1.3317 - CyberLink Corp.)
CyberLink PhotoDirector (x32 Version: 2.0.1.3317 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.2.2321 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.2.2321 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.2.2531 - CyberLink Corp.)
CyberLink PowerDirector 10 (x32 Version: 10.0.2.2531 - CyberLink Corp.) Hidden
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.6.5101 - CyberLink Corp.)
CyberLink PowerDVD (x32 Version: 10.0.6.5101 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.1.1.3423 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 4.1.1.3423 - CyberLink Corp.) Hidden
Device Access Manager for HP ProtectTools (HKLM\...\{55B52830-024A-443E-AF61-61E1E71AFA1B}) (Version: 7.1.2.0 - Hewlett-Packard Company)
Drive Encryption For HP ProtectTools (HKLM\...\{27F1E086-5691-4EB8-8BA1-5CBA87D67EB5}) (Version: 7.0.28.30376 - Hewlett-Packard Company)
Dropbox (HKCU\...\Dropbox) (Version: 2.6.24 - Dropbox, Inc.)
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
Evernote v. 4.5.4 (HKLM-x32\...\{550BFF6E-7376-11E1-99EA-984BE15F174E}) (Version: 4.5.4.6487 - Evernote Corp.)
Face Recognition for HP ProtectTools (HKLM\...\Face Recognition for HP ProtectTools) (Version: 7.01.4525 - Hewlett-Packard Company)
Face Recognition for HP ProtectTools (Version: 7.01.4525 - Hewlett-Packard Company) Hidden
File Sanitizer For HP ProtectTools (HKLM-x32\...\{6D6ADF03-B257-4EA5-BBC1-1D145AF8D514}) (Version: 7.0.0.5 - Hewlett-Packard Company)
Hewlett-Packard ACLM.NET v1.1.2.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
HP 3D DriveGuard (HKLM\...\{5B4F3B85-83F0-4BBF-9052-7A38B6B09634}) (Version: 5.0.8.0 - Hewlett-Packard Company)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Connection Manager (HKLM-x32\...\{EC8D12E4-A73C-4C27-B1C7-E9683052E556}) (Version: 4.5.25.1 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{A351CC1B-C92C-4F37-8109-9F6D33ACF5EF}) (Version: 1.1.1.0 - Hewlett-Packard)
HP ESU for Microsoft Windows 7 (HKLM-x32\...\{6357258D-2BF9-49E7-A9EF-0C609D52C46D}) (Version: 2.0.6.1 - Hewlett-Packard Company)
HP HD Webcam Driver (HKLM-x32\...\{399C37FB-08AF-493B-BFED-20FBD85EDF7F}) (Version: 6.0.1113.1_WHQL - Sonix)
HP Hotkey Support (HKLM-x32\...\{C97CC14E-4789-4FC5-BC75-79191F7CE009}) (Version: 4.6.11.2 - Hewlett-Packard Company)
HP Postscript Converter (Version: 4.0.4100 - Hewlett-Packard) Hidden
HP Power Assistant (HKLM\...\{84642787-58C0-44AE-8B26-E2F544E380A1}) (Version: 2.5.0.16 - Hewlett-Packard Company)
HP ProtectTools Security Manager (HKLM\...\HPProtectTools) (Version: 7.0.0.1177 - Hewlett-Packard Company)
HP ProtectTools Security Manager (Version: 7.0.0.1177 - Hewlett-Packard Company) Hidden
HP Setup (HKLM-x32\...\{438363A8-F486-4C37-834C-4955773CB3D3}) (Version: 9.1.15453.4066 - Hewlett-Packard Company)
HP SoftPaq Download Manager (HKLM-x32\...\{223AE3E8-4445-410F-8EDA-13EC137E3BDB}) (Version: 3.4.3.0 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\...\{962CB079-85E6-405F-8704-1C62365AE46F}) (Version: 4.5.10.1 - Hewlett-Packard Company)
HP Software Setup (HKLM-x32\...\{658A8756-7B1E-44FD-A434-D777DD906232}) (Version: 8.5.2.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}) (Version: 6.1.12.1 - Hewlett-Packard Company)
HP System Default Settings (HKLM-x32\...\{C4E9E8A4-EEC4-4F9E-B140-520A8B75F430}) (Version: 2.4.1.2 - Hewlett-Packard Company)
HP Wallpaper (HKLM-x32\...\{11C9A461-DD9D-4C71-85A4-6DCE7F99CC44}) (Version: 3.0.0.1 - Hewlett-Packard Company)
IAR Embedded Workbench for ARM (HKLM-x32\...\{8FCBA909-6438-419A-806A-2BE5D111A38B}) (Version: 6.70.3 - IAR Systems)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6392.0 - IDT)
Intel® Display Audio Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 6.14.00.3090 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.10.1464 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.1.0.1006 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.225 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.23.943.1 - Intel Corporation) Hidden
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.68.0 - JMicron Technology Corp.)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
MATLAB R2013a (HKLM\...\Matlab R2013a) (Version: 8.1 - The MathWorks, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4420.1017 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Mozilla Firefox 33.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.1 (x86 en-US)) (Version: 33.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
Online Plug-in (x32 Version: 13.1.201.3 - Citrix Systems, Inc.) Hidden
OpenOffice 4.0.1 (HKLM-x32\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
Panda Cloud Cleaner (HKLM-x32\...\{92B2B132-C7F0-43DC-921A-4493C04F78A4}_is1) (Version: 1.0.98 - Panda Security)
PDF Complete Corporate Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.93 - PDF Complete, Inc)
PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC)
PeerGuardian 2.0 (HKLM-x32\...\PeerGuardian_is1) (Version: 2.0.6.3 - Methlabs.org)
Privacy Manager for HP ProtectTools (HKLM\...\{CA2F6FAD-D8CD-42C1-B04D-6E5B1B1CFDCC}) (Version: 7.0.0.865 - Hewlett-Packard Company)
PX Profile Update (x32 Version: 1.00.1. - AMD) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.206 - Qualcomm Atheros Communications)
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
RealDownloader (x32 Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 7.50.1123.2011 - Realtek)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
SDK (x32 Version: 2.30.042 - Portrait Displays, Inc.) Hidden
Self-service Plug-in (x32 Version: 3.2.0.24226 - Citrix Systems, Inc.) Hidden
Sentinel Protection Installer 7.6.3 (HKLM-x32\...\{954D9E32-BE47-43F4-9BFF-6DB46F17EAF2}) (Version: 7.6.3 - SafeNet, Inc.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Soluto (HKLM\...\{037C627B-384E-450E-866C-95BAB3CDEA17}) (Version: 1.3.1494.0 - Soluto)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1164 - SUPERAntiSpyware.com)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.0.3.0 - Synaptics Incorporated)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.29327 - TeamViewer)
Theft Recovery for HP ProtectTools (HKLM-x32\...\InstallShield_{10F5A72A-1E07-4FAE-A7E7-14B10CC66B17}) (Version: 7.0.0.10 - Hewlett-Packard Company)
Theft Recovery for HP ProtectTools (x32 Version: 7.0.0.10 - Hewlett-Packard Company) Hidden
TI Emulators (HKLM-x32\...\TI Emulators 5.1.232.0) (Version: 5.1.232.0 - Texas Instruments)
Validity Fingerprint Sensor Driver (HKLM\...\{93581599-ECF1-4DCD-BE36-BD969A6C8DB5}) (Version: 4.4.213.0 - Validity Sensors, Inc.)
VirtualCloneDrive (HKLM-x32\...\VirtualCloneDrive) (Version:  - Elaborate Bytes)
VLC media player 2.1.4 (HKLM\...\VLC media player) (Version: 2.1.4 - VideoLAN)
Windows Driver Package - EWA Technologies, Inc. (XDS560) TI_Emulators  (11/02/2011 3.0.0.1) (HKLM\...\493E55AC2C50E157B700A12975E4532D3E246F44) (Version: 11/02/2011 3.0.0.1 - EWA Technologies, Inc.)
Windows Driver Package - FTDI CDM Driver Package - Bus/D2XX Driver (03/18/2011 2.08.14) (HKLM\...\ACBD450607B9A261AF1F694FAE00A92218E1F94B) (Version: 03/18/2011 2.08.14 - FTDI)
Windows Driver Package - FTDI CDM Driver Package - VCP Driver (03/18/2011 2.08.14) (HKLM\...\6DBBE862580281438868BCDD37A84E63A0FBB067) (Version: 03/18/2011 2.08.14 - FTDI)
Windows Driver Package - IAR Systems (IJET) IARUSB  (05/23/2012 2.05) (HKLM\...\1C43F1704FCDAEB095E591CCD332A2EEE6D1B03B) (Version: 05/23/2012 2.05 - IAR Systems)
Windows Driver Package - Spectrum Digital (sdusb2em) SDUSBEmulators  (03/25/2011 6.0.999.2) (HKLM\...\65A7887924E47D0EA3E2A212B2247E7E9FA1F9EB) (Version: 03/25/2011 6.0.999.2 - Spectrum Digital)
Windows Driver Package - Texas Instruments CDM Driver Package (03/18/2011 2.08.14) (HKLM\...\0BDF85E56A265712467599C1BB6297100A196F83) (Version: 03/18/2011 2.08.14 - Texas Instruments)
Windows Driver Package - Texas Instruments CDM Driver Package (03/18/2011 2.08.14) (HKLM\...\75CE7050FCC4D8267A3BD5D3253B1AF44CB375B9) (Version: 03/18/2011 2.08.14 - Texas Instruments)
Windows Driver Package - Texas Instruments Inc. (WinUSB) StellarisDFUDeviceClass  (08/03/2012 1.2.9270) (HKLM\...\A0AA8F842A8763D58C48062D95A9CB19C452DF57) (Version: 08/03/2012 1.2.9270 - Texas Instruments Inc.)
Windows Driver Package - Texas Instruments Incorporated (usbser) Ports  (04/21/2009 5.1.2600.0) (HKLM\...\95395462375D9A29E54B3082BE6D3CAA7CEFD7BA) (Version: 04/21/2009 5.1.2600.0 - Texas Instruments Incorporated)
Windows Driver Package - Texas Instruments, Inc. (usbser) Ports  (08/03/2012 2.0.9270) (HKLM\...\8A1FDB05EC5DC94785A88769D4A9AF2F496970A1) (Version: 08/03/2012 2.0.9270 - Texas Instruments, Inc.)
Windows Driver Package - Texas Instruments, Inc. (WinUSB) StellarisICDIDeviceClass  (08/03/2012 2.0.9270) (HKLM\...\811EE677BA910AF18E88222F81F2AA6F083E3C53) (Version: 08/03/2012 2.0.9270 - Texas Instruments, Inc.)
WinZip 15.0 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240CF}) (Version: 15.0.10039 - WinZip Computing, S.L. )

**** End of log ****
 



#4 hamluis

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Posted 22 November 2014 - 10:03 AM

 
 
 
BUT...your hard drive reflects a status of "Warning".which should be investigated in the Internal Hardware forum, IMO.  You can cite the Speccy snapshot as source.
 
Louis


#5 nachos73

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Posted 22 November 2014 - 07:39 PM

I went to the McAfee sites you listed and followed the instructions however none of the files existed.   There was one mcafee encryption folder that had 4 items in it which I deleted.  Restarted the computer and no changes.



#6 sflatechguy

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Posted 22 November 2014 - 08:27 PM

You also have an issue with DpHostW.exe, which is part of your HP ProtectTools Security Manager. The 0xc0000374 bugcheck code indicates there are memory issues occuring with that process, in that program errors are modifying the memory and creating issues when the computer runs. Try uninstalling the application and re-installing it, if you use it. If not, just uninstall it.

 

I see you also have PeerGuardian2 installed. Given that the program is basically out of support, and has been supplanted by PeerBlock, you might as well uninstall that as well.

 

Ditto hamluis' observation on the status of your hard drive. You should definitely look into that as well, as a failing hard drive will cause many of the issues you are having.



#7 nachos73

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Posted 23 November 2014 - 11:59 AM

I've removed peerguardian and a few of the HP protect tools  and it has helped a bit...

 

Thanks!






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