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Random Crashing


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#1 Hannibal Rage

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Posted 21 November 2014 - 04:36 PM

Hello, my computer was crashing every now and again on start up for no reason, so I ran malwarebytes and got rid of a lot of threats a few days ago. The crashing still happens sometimes, but not as frequent as before. It still feels like theres something going on because when I look at task manager I can see multiple rundll32 processes running. I usually only see one. Maybe I'm just being paranoid, but could someone please help me by either recommending a different program to scan with or anything. I added in a picture of everything running in task manager atm as well.

Attached Files


Edited by hamluis, 21 November 2014 - 07:09 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Budapest

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Posted 22 November 2014 - 04:13 PM

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Hannibal Rage

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Posted 23 November 2014 - 02:37 AM

Thank you very much for your reply. :lol:

 

 

AdwCleaner Log:

 

# AdwCleaner v4.101 - Report created 23/11/2014 at 02:25:10
# Updated 09/11/2014 by Xplode
# Database : 2014-11-22.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Chris - CHRIS-PC
# Running from : C:\Users\Chris\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\Program Files (x86)\Skillbrains
Folder Deleted : C:\Users\Chris\AppData\Local\Skillbrains
File Deleted : C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\o9wa5s2w.default\searchplugins\ask-search.xml
File Deleted : C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\o9wa5s2w.default\user.js

***** [ Scheduled Tasks ] *****

Task Deleted : update-sys
Task Deleted : update-S-1-5-21-662125380-580819888-2351019072-1000

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762}
[#] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{56FDF344-FD6D-11D0-958A-006097C9A090}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13352EEC-8C24-45FF-8571-29FA9377D755}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2C99B148-E8D5-447C-898B-9E4ABEDD9377}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{63D436CD-636B-4815-8A65-9EF7069B85B0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6DDA37BA-0553-499A-AE0D-BEBA67204548}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8CE5F275-2F5E-4CE5-9213-C8BF49D7E4F9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A0994774-C162-4795-8AEB-52C776216264}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A1CCCE0D-AE21-42A2-BE58-8E6109410995}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C07474D6-CAE5-474D-9583-E147ACFFFAEA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C5AA6C60-2955-4948-AFB2-5AEFEB431C13}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CDF1FAFC-29FA-427D-A21D-F78218460ECF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E17D179F-E095-408C-8F4E-2CBF87395547}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EACF3F45-6E3A-45FF-9F0B-4829DE87F37A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F343045E-E20A-46E1-82D8-9962C43EFC9E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03771AEF-400D-4A13-B712-25878EC4A3F5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{6DDA37BA-0553-499A-AE0D-BEBA67204548}
Key Deleted : HKCU\Software\usyndication.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{30A5B3C9-2084-4063-A32A-628A98DE512B}_is1
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17420


-\\ Mozilla Firefox v33.1 (x86 en-US)


-\\ Google Chrome v39.0.2171.65

[C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [3430 octets] - [23/11/2014 02:22:02]
AdwCleaner[S0].txt - [3246 octets] - [23/11/2014 02:25:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3306 octets] ##########

 

 

 

 

 

Junkware Removal Tool Log:

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.9 (11.15.2014:2)
OS: Windows 7 Home Premium x64
Ran by Chris on Sun 11/23/2014 at  2:30:27.73
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\update surftastic
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\util surftastic



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"



~~~ FireFox

Emptied folder: C:\Users\Chris\AppData\Roaming\mozilla\firefox\profiles\o9wa5s2w.default\minidumps [361 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 11/23/2014 at  2:33:59.40
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


 



#4 Budapest

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Posted 23 November 2014 - 02:42 AM

Could you now please run another Malwarebytes scan and post that log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Hannibal Rage

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Posted 23 November 2014 - 02:57 AM

Sure thing.

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/23/2014
Scan Time: 2:43:38 AM
Logfile: mbytes.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.23.04
Rootkit Database: v2014.11.22.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Chris

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 484399
Time Elapsed: 12 min, 24 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#6 Budapest

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Posted 23 November 2014 - 04:13 PM

How is your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Hannibal Rage

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Posted 23 November 2014 - 06:55 PM

My computer is running fine. Before I scanned with malwarebytes I had over 10 svchost running in task manager, but after I restarted my pc they were gone. Hopefully it stays that way, thanks for your help.



#8 Budapest

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Posted 23 November 2014 - 06:58 PM

:thumbup2:


The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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