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Restore To Factory-How?


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12 replies to this topic

#1 Guest_IStillWork_*

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Posted 21 November 2014 - 02:09 PM

I want to restore my laptop to the state it was on the first day I used it (factory). Sadly, the oldest restore point saved on my laptop is from 4 days ago. I also don't have installation disc/CD or files.

 

Is there any method to achieve that? I am on Windows 7 64 bit


Edited by IStillWork, 21 November 2014 - 03:22 PM.


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#2 Agouti

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Posted 21 November 2014 - 02:13 PM

Make and model number?



#3 Guest_IStillWork_*

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Posted 21 November 2014 - 02:16 PM

Make and model number?

Can you guide me through the steps? I'm kind of ignorant when it comes to these things.


Edited by IStillWork, 21 November 2014 - 03:22 PM.


#4 Agouti

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Posted 21 November 2014 - 02:18 PM

What is the make and model of your laptop?



#5 Guest_IStillWork_*

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Posted 21 November 2014 - 02:24 PM

What is the make and model of your laptop?

Toshiba

Sat:        L655-142

Part:       PSK1JE -05MOOXAR

Serial:    7A529921Q

Product: 00359-OEM-8992687-0007

Which one?


Edited by IStillWork, 21 November 2014 - 02:30 PM.


#6 JohnC_21

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Posted 21 November 2014 - 02:31 PM

It's a l655. You can do a factory reset (if you still have the recovery partition). Power down the computer. Hold the zero key and at the same time power on the computer. This should bring up the recovery manager. A factory reset will take it back to the day it was first booted so any programs you installed will be gone. Get the serial keys for any installed programs you have. Also any data you have on the computer needs to be backed up to an external flash drive or USB external drive.



#7 Guest_IStillWork_*

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Posted 21 November 2014 - 02:35 PM

It's a l655. You can do a factory reset (if you still have the recovery partition). Power down the computer. Hold the zero key and at the same time power on the computer. This should bring up the recovery manager. A factory reset will take it back to the day it was first booted so any programs you installed will be gone. Get the serial keys for any installed programs you have. Also any data you have on the computer needs to be backed up to an external flash drive or USB external drive.

Thank you. I will try it now.

 

Update: Tried twice, didn't work. The only thing that happens is a loud bleeping noise and the loading screen freezes for a short period of time.


Edited by IStillWork, 21 November 2014 - 02:44 PM.


#8 JohnC_21

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Posted 21 November 2014 - 02:50 PM

When you go to Disk Management do you see a partition called Restore or something similar. It would help if you could take a screenshot of Disk Management and post it.



#9 Guest_IStillWork_*

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Posted 21 November 2014 - 02:57 PM

When you go to Disk Management do you see a partition called Restore or something similar. It would help if you could take a screenshot of Disk Management and post it.

Problem uploading directly to this site, had to resort to PhotoBucket

 

http://i1153.photobucket.com/albums/p504/IStillWork/DiskMScreenshot_zpsd886fead.png



#10 JohnC_21

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Posted 21 November 2014 - 03:09 PM

Unfortunately, you do not have a recovery partition. To go back to a factory state you will need to purchase a disk set from Toshiba. Enter the serial number here. If under warranty you can get a free set.



#11 Guest_IStillWork_*

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Posted 21 November 2014 - 03:19 PM

Unfortunately, you do not have a recovery partition. To go back to a factory state you will need to purchase a disk set from Toshiba. Enter the serial number here. If under warranty you can get a free set.

Thank you very much for your time and effort.

 

This topic has ended.



#12 technonymous

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Posted 21 November 2014 - 03:23 PM

According to the spec info it was supposed have one.

 

"Windows® 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)"

 

Not sure what happen there.



#13 Guest_IStillWork_*

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Posted 08 December 2014 - 10:33 AM

According to the spec info it was supposed have one.

 

"Windows® 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery)"

 

Not sure what happen there.

Yeah, lol. I believe I accodentally deleted it a week before starting this thread...






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