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Can't Update Certain programs


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14 replies to this topic

#1 rikkidegraz

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Posted 21 November 2014 - 12:20 PM

I can't even remember when this all started but let's say a  couple of weeks ago. So, I tried to update the usual windows security etc. But then i noticed that there were 5 that failed. The five were all my office programs (2007). My Photoshop CS5 stopped working, Java tries to update but the same update message keeps coming back. (ready to update) and then it never does. AVG anti virus won't update. Oh it says it does but the update hangs at 60%. 

A while back I did try to xxxx around the registry but before I did, I did a backup. So I thought maybe that's what's causing all my grief. OK lets import the saved reg file. Guess what? It says it can't complete, some files or programs are in use. 

I'm at my wits end.

Is my hard drive dying or did I screw something up? 

I use Toshiba Satellite P750. It's about 4 years old, I think.

Oh also, Outlook 2007 only opens in Safe mode and it doesn't index so searches are painfully slow.

HELP!!!!!


Edited by hamluis, 23 November 2014 - 05:18 PM.


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#2 hamluis

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Posted 21 November 2014 - 03:14 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 rikkidegraz

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Posted 23 November 2014 - 07:30 AM

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Erika (administrator) on 23-11-2014 at 07:21:58
Running from "C:\Users\The Beast III\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/23/2014 07:21:56 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 1711. SA_Error1711: StandardAction(0xC00706AF): An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the install.
 
Error: (11/23/2014 07:21:52 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 1711. SA_Error1711: StandardAction(0xC00706AF): An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the install.
 
Error: (11/23/2014 07:21:49 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 1711. SA_Error1711: StandardAction(0xC00706AF): An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the install.
 
Error: (11/23/2014 07:21:44 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 1711. SA_Error1711: StandardAction(0xC00706AF): An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the install.
 
Error: (11/23/2014 07:21:39 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 1711. SA_Error1711: StandardAction(0xC00706AF): An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the install.
 
Error: (11/23/2014 07:21:34 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 1711. SA_Error1711: StandardAction(0xC00706AF): An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the install.
 
Error: (11/23/2014 07:21:29 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 1711. SA_Error1711: StandardAction(0xC00706AF): An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the install.
 
Error: (11/23/2014 07:21:24 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 1711. SA_Error1711: StandardAction(0xC00706AF): An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the install.
 
Error: (11/23/2014 07:21:18 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 1711. SA_Error1711: StandardAction(0xC00706AF): An error occurred while writing installation information to disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the install.
 
Error: (11/23/2014 07:21:16 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized. 
Details:
The object you are trying to create already exists. Try again using a different name.  (HRESULT : 0x80040d02) (0x80040d02)
  
System errors:
=============
Error: (11/23/2014 07:21:16 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 207 time(s).
 
Error: (11/23/2014 07:21:16 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147218174.
 
Error: (11/23/2014 07:17:38 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 206 time(s).
 
Error: (11/23/2014 07:17:38 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147218174.
 
Error: (11/23/2014 07:12:11 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 205 time(s).
 
Error: (11/23/2014 07:12:11 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147218174.
 
Error: (11/23/2014 07:12:07 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 204 time(s).
 
Error: (11/23/2014 07:12:07 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-2147218174.
 
Error: (11/23/2014 07:08:41 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (11/23/2014 07:08:41 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (120000 milliseconds) while waiting for the Windows Search service to connect.
 
 Microsoft Office Sessions:
=========================
Error: (03/09/2014 06:37:36 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 81743 seconds with 420 seconds of active time.  This session ended with a crash.
 
Error: (02/28/2014 00:07:01 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 102656 seconds with 5280 seconds of active time.  This session ended with a crash.
 
Error: (01/23/2014 11:14:57 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 94621 seconds with 10200 seconds of active time.  This session ended with a crash.
 
Error: (01/21/2014 07:28:36 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6690.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 67 seconds with 60 seconds of active time.  This session ended with a crash.
 
Error: (09/27/2013 08:51:27 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 1856 seconds with 300 seconds of active time.  This session ended with a crash.
 
Error: (07/17/2013 09:09:46 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 5091 seconds with 360 seconds of active time.  This session ended with a crash.
 
Error: (04/28/2013 08:21:20 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 58 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (11/05/2012 08:05:33 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6661.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 35 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (10/24/2012 10:24:20 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6662.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 263 seconds with 180 seconds of active time.  This session ended with a crash.
 
Error: (10/24/2012 05:07:34 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6662.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 334 seconds with 300 seconds of active time.  This session ended with a crash.
 
 CodeIntegrity Errors:
===================================
  Date: 2013-10-01 11:29:57.049
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-10-01 11:29:56.999
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-10-01 11:29:56.949
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-10-01 11:29:56.899
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-30 18:38:31.728
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-30 18:38:31.680
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-30 15:54:19.144
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-30 15:54:19.090
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-30 15:54:19.033
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-30 15:54:18.978
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{90120000-0016-0000-0000-0000000FF1CE}_EXCEL_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{90120000-0018-0000-0000-0000000FF1CE}_POWERPOINT_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
 

=========================== Installed Programs ============================
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.3.0.3650 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.3.0.3650 - Adobe Systems Incorporated) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Community Help (x32 Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.5.502.135 - Adobe Systems Incorporated)
Adobe Flash Player 11 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 11.5.502.135 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Media Player (x32 Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS5 (HKLM-x32\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.5.635 - Adobe Systems, Inc.)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5315 - AVG Technologies)
AVG 2015 (Version: 15.0.4189 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5315 - AVG Technologies) Hidden
AVG PC Tuneup (HKLM-x32\...\{50316C0A-CC2A-460A-9EA5-F486E54AC17D}_is1) (Version: 10.0.0.27 - AVG)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version:  - )
Canon G.726 WMP-Decoder (HKLM-x32\...\Canon G.726 WMP-Decoder) (Version: 1.1.0.4 - Canon Inc.)
Canon IJ Network Scan Utility (HKLM-x32\...\Canon_IJ_Network_Scan_UTILITY) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version:  - )
Canon MG5200 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG5200_series) (Version:  - )
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 2.6.0.4 - Canon Inc.)
Canon MP Navigator EX 4.0 (HKLM-x32\...\MP Navigator EX 4.0) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon RAW Image Task for ZoomBrowser EX (HKLM-x32\...\RAW Image Task) (Version: 0.9.3.9 - Canon Inc.)
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
Canon Utilities CameraWindow (HKLM-x32\...\CameraWindowLauncher) (Version: 7.1.0.2 - Canon Inc.)
Canon Utilities CameraWindow DC (HKLM-x32\...\CameraWindowDC) (Version: 7.1.0.7 - Canon Inc.)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (HKLM-x32\...\CameraWindowDVC6) (Version: 6.4.2.16 - Canon Inc.)
Canon Utilities MyCamera (HKLM-x32\...\MyCamera) (Version: 6.4.0.5 - Canon Inc.)
Canon Utilities MyCamera DC (HKLM-x32\...\MyCameraDC) (Version: 7.0.1.8 - Canon Inc.)
Canon Utilities PhotoStitch (HKLM-x32\...\PhotoStitch) (Version: 3.1.21.45 - Canon Inc.)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (HKLM-x32\...\RemoteCaptureTask) (Version: 1.7.1.9 - Canon Inc.)
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 6.1.0.20 - Canon Inc.)
Canon ZoomBrowser EX Memory Card Utility (HKLM-x32\...\ZoomBrowser EX Memory Card Utility) (Version: 1.1.0.8 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform)
CD-LabelPrint (HKLM-x32\...\MediaNavigation.CDLabelPrint) (Version:  - )
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
ENE CIR Receiver Driver (HKLM\...\2C293EC1A06665BB961CBA4EC7AFF4BF2BEAD042) (Version: 2.7.4.1 - ENE)
FDRTools Basic 2.5.2 (HKLM-x32\...\{F598E0AF-49E0-41B3-B33A-0BB40BF22C1C}) (Version: 2.5.2 - AGS Technik)
FileZilla Client 3.9.0.6 (HKCU\...\FileZilla Client) (Version: 3.9.0.6 - Tim Kosse)
Frostbow Home Inventory 4 (HKLM-x32\...\Frostbow Home Inventory 4) (Version:  - Frostbow Software)
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Earth (HKLM-x32\...\{96AD3B61-EAE2-11E2-9E72-B8AC6F98CCE3}) (Version: 7.1.1.1888 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2353 - Intel Corporation)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.8.0.0548 - Intel Corporation) Hidden
Intel® PROSet/Wireless WiFi Software Driver (Version: 15.08.0000.0249 - Intel Corporation) Hidden
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
Intel® Wireless Display (HKLM-x32\...\{626663EE-B9E6-4982-995F-02C31E84F8FC}) (Version: 2.0.29.0 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{e6d17d96-ddaa-476f-bb07-db601024ffb1}) (Version: 15.8.0 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (Version: 15.08.0000.0172 - Intel Corporation) Hidden
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.57.2 - JMicron Technology Corp.)
Junk Mail filter update (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Logitech Flow Scroll 4.0 (HKLM\...\Sn1) (Version: 4.00.33 - Logitech)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0016-0000-0000-0000000FF1CE}_EXCEL_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0018-0000-0000-0000000FF1CE}_POWERPOINT_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-001A-0000-0000-0000000FF1CE}_OUTLOOK_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Excel 2007 (HKLM-x32\...\EXCEL) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Excel 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook 2007 (HKLM-x32\...\OUTLOOK) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Outlook 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint 2007 (HKLM-x32\...\POWERPOINT) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office PowerPoint 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word 2007 (HKLM-x32\...\WORD) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Word 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Primary Interoperability Assemblies 2005 (HKLM-x32\...\{2C303EE0-A595-3543-A71A-931C7AC40EDE}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework 2.0 Core Components (x64) ENU  (HKLM\...\{8CCBEC22-D2DB-4DC9-A58A-E1A1F3A38C8A}) (Version: 2.0.1578.0 - Microsoft Corporation)
Microsoft Sync Framework 2.0 Provider Services (x64) ENU  (HKLM\...\{03AC245F-4C64-425C-89CF-7783C1D3AB2C}) (Version: 2.0.1578.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft_VC80_ATL_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
MiniTool Partition Wizard Home Edition 8.1.1 (HKLM-x32\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version:  - MiniTool Solution Ltd.)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA 3D Vision Controller Driver (x32 Version: 266.84 - NVIDIA Corporation) Hidden
NVIDIA 3D Vision Controller Driver 296.16 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 296.16 - NVIDIA Corporation)
NVIDIA Control Panel 296.31 (Version: 296.31 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 296.31 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 296.31 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.62.312 - NVIDIA Corporation) Hidden
NVIDIA Optimus 1.7.12 (Version: 1.7.12 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.11.1111 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.11.1111 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.11.1111 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.7.12 - NVIDIA Corporation) Hidden
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Photo Story 3 for Windows (HKLM-x32\...\{4F41AD68-89F2-4262-A32C-2F70B01FCE9E}) (Version: 3.0.1115.11 - Microsoft Corporation)
Photobucket Desktop (HKLM-x32\...\{D0916F1D-236D-4B9A-BCEA-F535444DCA41}) (Version: 1.0.3.1552 - Photobucket)
PhotoScape (HKLM-x32\...\PhotoScape) (Version:  - )
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.38.113.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6305 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.28.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.1.28.0 - Renesas Electronics Corporation) Hidden
Roxio CinePlayer Decoder Pack (x32 Version: 4.3.0 - Roxio) Hidden
Roxio Easy VHS to DVD 3 (HKLM-x32\...\{01EA1B5D-04A2-45BD-83BD-488D6EB7B942}) (Version: 3.0 - Roxio)
Roxio Easy VHS to DVD 3 (x32 Version: 3.0.172 - Roxio) Hidden
Roxio Express Labeler (x32 Version: 3.2.1 - Roxio) Hidden
Roxio VHS Capture Driver (x32 Version: 1.05.0000 - Corel) Hidden
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Seagate Dashboard (HKLM-x32\...\{C3A11907-930D-41AC-A135-CC3B12F92011}) (Version: 1.1.0.1554 - Memeo Inc.)
SeaTools for Windows (HKLM-x32\...\{98613C99-1399-416C-A07C-1EE1C585D872}) (Version: 1.2.0.6 - Seagate Technology)
SeaTools for Windows (HKLM-x32\...\SeaTools for Windows) (Version:  - Seagate Technology)
SUPERAntiSpyware (Version: 5.7.1018 - SUPERAntiSpyware.com) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.11.1 - Synaptics Incorporated)
SyncToy 2.1 (x64) (HKLM\...\{88DAAF05-5A72-46D2-A7C5-C3759697E943}) (Version: 2.1.0 - Microsoft)
System Requirements Lab for Intel (HKLM-x32\...\{53C63F43-B827-42D9-8886-4698D91EA33B}) (Version: 4.5.15.0 - Husdawg, LLC)
TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.02.02 - TOSHIBA CORPORATION)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{229C190B-7690-40B7-8680-42530179F3E9}) (Version: 2.0.16.64 - TOSHIBA Corporation)
TOSHIBA Bulletin Board (Version: 2.0.16.64 - TOSHIBA Corporation) Hidden
TOSHIBA ConfigFree (HKLM-x32\...\{F52618B2-A995-4F8D-A6C8-9E235A470C68}) (Version: 8.0.36 - TOSHIBA CORPORATION)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.7 for x64 - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM\...\{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}) (Version: 1.2.24.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.9.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (Version: 3.1.9.64 - TOSHIBA Corporation) Hidden
TOSHIBA Flash Cards Support Utility (HKLM-x32\...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.63.0.12C - TOSHIBA CORPORATION)
TOSHIBA Flash Cards Support Utility (x32 Version: 1.63.0.12C - TOSHIBA CORPORATION) Hidden
TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.1.34C - TOSHIBA CORPORATION)
TOSHIBA Hardware Setup (x32 Version: 1.63.1.34C - TOSHIBA CORPORATION) Hidden
TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.0.12 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.8 - TOSHIBA Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.86.2 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.6.1 - TOSHIBA CORPORATION)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.5.64 - TOSHIBA Corporation)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.3.5109 - TOSHIBA CORPORATION)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.17.64 - TOSHIBA Corporation)
TOSHIBA ReelTime (Version: 1.7.17.64 - TOSHIBA Corporation) Hidden
TOSHIBA Remote Control Manager (HKLM-x32\...\{FEB650EB-7639-444E-9FC2-C33EE6ED1A37}) (Version: 3.0.6.1 - TOSHIBA CORPORATION)
TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.1.0 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.1.52 - TOSHIBA)
TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.2.7 - TOSHIBA Corporation)
TOSHIBA Speech System Applications (HKLM-x32\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version: 1.00.2518 - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM-x32\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM-x32\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version:  - )
TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.51.2C - TOSHIBA CORPORATION)
TOSHIBA Supervisor Password (x32 Version: 1.63.51.2C - TOSHIBA CORPORATION) Hidden
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.5.4.64 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.5.4.64 - TOSHIBA Corporation) Hidden
TOSHIBA Value Added Package (x32 Version: 1.5.4.64 - TOSHIBA Corporation) Hidden
TOSHIBA VIDEO PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 4.00.6.08-A - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.0.19 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (x32 Version: 2.0.0.19 - TOSHIBA Corporation) Hidden
TOSHIBA Wireless Display Monitor (HKLM-x32\...\{617773AE-ADBA-4479-BB04-65FE7758B35C}) (Version: 1.0.1 - TOSHIBA CORPORATION)
TOSHIBA Wireless LAN Indicator (HKLM-x32\...\{CDADE9BC-612C-42B8-B929-5C6A823E7FF9}) (Version: 1.0.3 - TOSHIBA CORPORATION)
UFRaw 0.19.2 (HKLM-x32\...\UFRaw_is1) (Version:  - Udi Fuchs)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0016-0000-0000-0000000FF1CE}_EXCEL_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0018-0000-0000-0000000FF1CE}_POWERPOINT_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-001A-0000-0000-0000000FF1CE}_OUTLOOK_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_EXCEL_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_OUTLOOK_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_POWERPOINT_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_WORD_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0016-0000-0000-0000000FF1CE}_EXCEL_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0018-0000-0000-0000000FF1CE}_POWERPOINT_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0000-0000-0000000FF1CE}_OUTLOOK_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0016-0000-0000-0000000FF1CE}_EXCEL_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0018-0000-0000-0000000FF1CE}_POWERPOINT_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0000-0000-0000000FF1CE}_OUTLOOK_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_EXCEL_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_OUTLOOK_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_POWERPOINT_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_WORD_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0016-0000-0000-0000000FF1CE}_EXCEL_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0018-0000-0000-0000000FF1CE}_POWERPOINT_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0000-0000-0000000FF1CE}_OUTLOOK_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_EXCEL_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_OUTLOOK_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0000-0000-0000000FF1CE}_OUTLOOK_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_OUTLOOK_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899475) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0000-0000-0000000FF1CE}_OUTLOOK_{23AE87D8-AB2F-4539-935C-442BC976F469}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_POWERPOINT_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_EXCEL_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_OUTLOOK_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_POWERPOINT_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_WORD_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_WORD_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Utility Common Driver (x32 Version: 1.0.52.2C - TOSHIBA) Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Family Safety (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Movie Maker 2.6 (HKLM-x32\...\{B3DAF54F-DB25-4586-9EF1-96D24BB14088}) (Version: 2.6.4037.0 - Microsoft Corporation)
Wondershare Video Converter Ultimate(Build 7.4.1.1) (HKLM-x32\...\Wondershare Video Converter Ultimate_is1) (Version: 7.4.1.1 - Wondershare Software)
Wondershare Video Editor(Build 4.5.0) (HKLM-x32\...\Wondershare Video Editor_is1) (Version:  - Wondershare Software)
 
========================= Memory info: ===================================
Percentage of memory in use: 58%
Total physical RAM: 6050.69 MB
Available physical RAM: 2485.63 MB
Total Pagefile: 12099.56 MB
Available Pagefile: 7935.58 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.96 MB
 
========================= Partitions: =====================================
1 Drive c: (S3A9988D004) (Fixed) (Total:259.45 GB) (Free:128.02 GB) NTFS
2 Drive d: (My Documents) (Fixed) (Total:427.04 GB) (Free:157.7 GB) NTFS
4 Drive f: (Expansion Drive) (Fixed) (Total:1863.01 GB) (Free:582.03 GB) NTFS
5 Drive g: (Movies) (Fixed) (Total:931.48 GB) (Free:176.01 GB) NTFS
 
========================= Users: ========================================
 User accounts for \\ERIKA
 
Administrator            Erika                    Guest                    
RBBackupUser             UpdatusUser              
 
**** End of log ****
 

 

http://speccy.piriform.com/results/b4cwQjP7QMW1ollP4x8b0YV
 
Thank you for helping me.
Erika (rikkidegraz) 


Edited by hamluis, 23 November 2014 - 05:14 PM.


#4 hamluis

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Posted 23 November 2014 - 05:40 PM

Java installed, but not current.  Either properly, routinely update...or remove.

 

I would remove AVG PC Tuneup, optimizer program not supported by BC.

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm

 

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

Running: Comodo BackUp Service
Running: Comodo Online Storage Service
 
I would stop/remove above listed services since no Comodo product is listed as installed.  Probably a contributor, if not cause, of your problems.
 
 
I would also stop/remove Freemake Improver service, since it probably isn't beneficial.  IMO, much of the video converter software downloads...come with a price of adware or something else obnoxious with said download.  I would never suggest any of those sites for the unwary.
 
Re Windows Search...see reply by Afzal Taher , not the designated answer, at http://answers.microsoft.com/en-us/windows/forum/windows_7-files/issue-windows-search-service-is-refusing-to-start/8d68d244-afca-4006-a6eb-57d4dd9d58df  .  I'm not sure at all why the designated answer is posted as a solution, but ignore it.
 
Louis


#5 rikkidegraz

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Posted 23 November 2014 - 07:28 PM

I tried to update Java but it hangs and doesn't complete.

I've disabled Comodo as well as Freemake. I don't know how to uninstall them.

I bought Wondershare Video Editor as well as Video Converter so they shouldn't have any malware.

I'm going to shut down for the night and see what happens tomorrow morning.

Thank you for your help. I'll report back tomorrow.



#6 rikkidegraz

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Posted 24 November 2014 - 07:35 AM

Hi Louis

Sad to say, nothing has changed. 

Outlook will only open in Safe mode

AVG does not update - only hangs at 60%

Removing Comodo from Priograms, I deleted everything except shellExtension.dll. It would not remove.

Can't backup with Windows - it does not see Drive F. However, Drive F shows up on MyComputer. I've been backing up manually.

Do I have to reinstall Windows? That's a chore I don't relish.

Is my hard drive dying?


Edited by rikkidegraz, 24 November 2014 - 08:51 AM.


#7 hamluis

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Posted 24 November 2014 - 12:02 PM

Why...do you keep asking about your hard drive?  There are no indications that anything is wrong with the hard drive, IMO.

 

You have some crappy software installed...which can gum up any system, IMO.

 

You have played in the registry and provided no clues as to what you may have done.

 

You have visited download sites which I believe are marginally safe for a well-protected system.  I'd say that your worries about the hard drive...probably ought to shift to the question of possible infection.  Or the possibility that your efforts to make things better...resulted in worsening your system's operational status.  I really cannot say.

 

Louis



#8 rikkidegraz

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Posted 24 November 2014 - 05:38 PM

Oh, that's one worry of my mind. So, does that mean I have to reinstall windows? 



#9 hamluis

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Posted 25 November 2014 - 10:05 AM

A clean install would give you a solid base from which to troubleshoot any problems that occur from that point...and may resolve your problems.

 

The lack of data indicating hard drive problems...doesn't necessarily mean that your hard drive is functioning properly.  It just means that i don't see any clues or error messages indicating that the drive has a problem.

 

Louis



#10 Havachat

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Posted 26 November 2014 - 01:11 AM

Oh, that's one worry of my mind. So, does that mean I have to reinstall windows? 

Not Necessarily , Try the usual Programs JRT { Junkware Removal Tool } Malware Bytes , AdwCleaner , run in safe mode if you wish.

Check startup items { Use CCleaner } disable or remove suspect items - see what happens after reboot.

As for reinstalling Windows - its a Laptop ? so does it have a Factory Backup ? from the Makers on  - Partition or within the Toshiba Folder ? If so use that to restore the Laptop , Ensure you have Backed up any Docs Photos etc to external Drive etc. and then when done restoring , update everything where required -  Windows Updates / Office / and install any  Programs you have.



#11 rikkidegraz

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Posted 26 November 2014 - 12:37 PM

OK, I'm in the process of doing all you suggested Havachat. The trouble with computers is, you do something stupid and the mistake doesn't show right away. You don't know something is wrong until some time has gone and then it's a mess to clean up.



#12 Havachat

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Posted 26 November 2014 - 08:19 PM

OK, I'm in the process of doing all you suggested Havachat. The trouble with computers is, you do something stupid and the mistake doesn't show right away. You don't know something is wrong until some time has gone and then it's a mess to clean up.

Let me know how you go ? For me its easy , yet a good backup schedule in place whether manually or a program to do so will benefit you.

EG: Your docs / photos etc.Then a simple reinstall will fix most problems but updates still need to be done and copy back all your files etc.

I dont like to do reinstalls these days unless really necessary as its time consuming , and owners dont have their personal files correctly stored and sorting them out takes time prior to a formatt or Factory Reset to ensure i have found everything they have.

If i do a Cleanup and Remove Bugs and sort drivers issues and all updates , it still takes me a day to do so and return to them with all their folders and files the way they had them and understood , yet not my way or the correct way.



#13 rikkidegraz

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Posted 27 November 2014 - 01:25 PM

For no apparent reason, Outlook is opening up in regular mode. I did nothing but run super antispyware. But I'd run it before - several times and it did nothing. So, I don't know. Java is still trying to install but it's not happening. I'll run FixIt again and see what happens. I'll keep you posted, Havachat.



#14 rikkidegraz

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Posted 02 December 2014 - 10:05 AM

Just to close this subject, I did a clean reinstall. It took me the entire weekend but now everything works as it should.

Thank you for your guidance.



#15 hamluis

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Posted 02 December 2014 - 01:08 PM

Often...a clean install takes less time...than trying to "fix" unknown issues.

 

System Restore would basically provide many users to undo intended/unintended changes that have negative effects.

 

So would routine system backups.

 

Happy computing :).

 

Louis






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