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IE 11 High RAM and CPU usage


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8 replies to this topic

#1 Phasher99

Phasher99

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Posted 21 November 2014 - 11:36 AM

Recently I noticed when using IE that after a few minutes the CPU usage would go to around 30% and the RAM usage would slowly climb from a few hundred megabytes to over 1.2-1.3 GB. This is while just browsing 1-2 simple webpage tabs. I don't have this problem when using chrome or firefox. I've tried resetting IE and running scans like Malwarebytes but that hasn't turned up and problems. 

Please help, thanks!



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#2 Broni

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  • Local time:07:14 PM

Posted 21 November 2014 - 07:21 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Phasher99

Phasher99
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  • Local time:09:14 PM

Posted 21 November 2014 - 08:41 PM

 Results of screen317's Security Check version 0.99.90  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Spybot - Search & Destroy 
 Java 7 Update 71  
 Adobe Flash Player 15.0.0.223  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.1) 
 Google Chrome (38.0.2125.104) 
 Google Chrome (38.0.2125.111) 
 Google Chrome (chrome.exe..) 
 Google Chrome (old_chrome.exe..) 
 Google Chrome (plugins...) 
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Spybot Teatimer.exe is disabled! 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 43% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
 
 
 

Farbar Service Scanner Version: 21-07-2014
Ran by Darren (administrator) on 21-11-2014 at 20:35:50
Running from "C:\Users\Darren\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Darren (administrator) on 21-11-2014 at 20:37:06
Running from "C:\Users\Darren\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Darren-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : C8-60-00-C3-CE-DD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::25f2:30b:938c:a368%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, November 21, 2014 8:23:03 PM
   Lease Expires . . . . . . . . . . : Saturday, November 22, 2014 8:23:02 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 248012800
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-E6-64-30-C8-60-00-C3-CE-DD
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{A9471600-4D7E-413F-A3E2-18EB091D1801}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:3c53:81b:e7d0:d105(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3c53:81b:e7d0:d105%11(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4006:809::1008
 167.206.12.114
 167.206.12.103
 167.206.12.108
 167.206.12.123
 167.206.12.94
 167.206.12.98
 167.206.12.99
 167.206.12.88
 167.206.12.84
 167.206.12.109
 167.206.12.113
 167.206.12.89
 167.206.12.104
 167.206.12.93
 167.206.12.119
 167.206.12.118
 
 
Pinging google.com [167.206.12.118] with 32 bytes of data:
Reply from 167.206.12.118: bytes=32 time=13ms TTL=59
Reply from 167.206.12.118: bytes=32 time=11ms TTL=59
 
Ping statistics for 167.206.12.118:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 13ms, Average = 12ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=98ms TTL=48
Reply from 206.190.36.45: bytes=32 time=96ms TTL=48
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 96ms, Maximum = 98ms, Average = 97ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...c8 60 00 c3 ce dd ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.10     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.10    276
     192.168.1.10  255.255.255.255         On-link      192.168.1.10    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.10    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.10    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.10    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:5ef5:79fd:3c53:81b:e7d0:d105/128
                                    On-link
 10    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 10    276 fe80::25f2:30b:938c:a368/128
                                    On-link
 11    306 fe80::3c53:81b:e7d0:d105/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/21/2014 03:39:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17420, time stamp: 0x545ad233
Faulting module name: atidxx32.dll, version: 8.17.10.545, time stamp: 0x535082f8
Exception code: 0xc0000005
Fault offset: 0x0046895a
Faulting process id: 0x8f0
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
Error: (11/21/2014 11:10:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17420, time stamp: 0x545ad233
Faulting module name: atidxx32.dll, version: 8.17.10.545, time stamp: 0x535082f8
Exception code: 0xc0000005
Fault offset: 0x0046895a
Faulting process id: 0x1c84
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
Error: (11/19/2014 11:44:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17420, time stamp: 0x545ad233
Faulting module name: atidxx32.dll, version: 8.17.10.545, time stamp: 0x535082f8
Exception code: 0xc0000005
Fault offset: 0x0046895a
Faulting process id: 0x2350
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
Error: (11/19/2014 11:40:12 PM) (Source: Application Error) (User: )
Description: Faulting application name: rise.exe, version: 0.2009.9.1500, time stamp: 0x542dc90f
Faulting module name: d3dgl.dll, version: 0.0.0.0, time stamp: 0x542dc607
Exception code: 0x80000003
Fault offset: 0x00017e72
Faulting process id: 0x2724
Faulting application start time: 0xrise.exe0
Faulting application path: rise.exe1
Faulting module path: rise.exe2
Report Id: rise.exe3
 
Error: (11/19/2014 00:12:26 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17420, time stamp: 0x545ad233
Faulting module name: atidxx32.dll, version: 8.17.10.545, time stamp: 0x535082f8
Exception code: 0xc0000005
Fault offset: 0x0046895a
Faulting process id: 0x2a50
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
Error: (11/18/2014 01:08:29 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17420 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 2a48
 
Start Time: 01d002f568f67c01
 
Termination Time: 42
 
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
 
Report Id:
 
Error: (11/17/2014 00:33:58 AM) (Source: Application Error) (User: )
Description: Faulting application name: GrabIt.exe, version: 1.7.2.1008, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x00000000
Faulting process id: 0xc28
Faulting application start time: 0xGrabIt.exe0
Faulting application path: GrabIt.exe1
Faulting module path: GrabIt.exe2
Report Id: GrabIt.exe3
 
Error: (11/14/2014 10:39:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17420, time stamp: 0x545ad233
Faulting module name: atidxx32.dll, version: 8.17.10.545, time stamp: 0x535082f8
Exception code: 0xc0000005
Fault offset: 0x0046895a
Faulting process id: 0x4a0
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
Error: (11/14/2014 02:19:24 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17420, time stamp: 0x545ad233
Faulting module name: atidxx32.dll, version: 8.17.10.545, time stamp: 0x535082f8
Exception code: 0xc0000005
Fault offset: 0x0046895a
Faulting process id: 0x978
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
Error: (11/14/2014 00:55:09 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17420, time stamp: 0x545ad233
Faulting module name: atidxx32.dll, version: 8.17.10.545, time stamp: 0x535082f8
Exception code: 0xc0000005
Fault offset: 0x0046895a
Faulting process id: 0x2608
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
 
System errors:
=============
Error: (11/21/2014 08:30:53 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error: 
%%1053
 
Error: (11/21/2014 08:30:53 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
 
Error: (11/19/2014 11:57:31 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (11/18/2014 07:21:03 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error: 
%%1053
 
Error: (11/18/2014 07:21:03 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
 
Error: (11/18/2014 04:49:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.
 
Error: (11/17/2014 08:55:07 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (11/14/2014 00:47:31 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.
 
Error: (11/12/2014 11:54:10 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.
 
Error: (11/12/2014 11:54:10 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.
 
 
Microsoft Office Sessions:
=========================
Error: (11/21/2014 03:39:09 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17420545ad233atidxx32.dll8.17.10.545535082f8c00000050046895a8f001d005ab1ee132a1C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\atidxx32.dll716c5327-71be-11e4-849c-c86000c3cedd
 
Error: (11/21/2014 11:10:51 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17420545ad233atidxx32.dll8.17.10.545535082f8c00000050046895a1c8401d005a1c471ebe9C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\atidxx32.dllf642f928-7198-11e4-849c-c86000c3cedd
 
Error: (11/19/2014 11:44:16 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17420545ad233atidxx32.dll8.17.10.545535082f8c00000050046895a235001d0047959f03a02C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\atidxx32.dlle16ccb68-706f-11e4-8084-c86000c3cedd
 
Error: (11/19/2014 11:40:12 PM) (Source: Application Error)(User: )
Description: rise.exe0.2009.9.1500542dc90fd3dgl.dll0.0.0.0542dc6078000000300017e72272401d0047beef4435aF:\Program Files (x86)\Steam\steamapps\common\Rise of Nations\rise.exeF:\Program Files (x86)\Steam\steamapps\common\Rise of Nations\d3dgl.dll4fe82520-706f-11e4-8084-c86000c3cedd
 
Error: (11/19/2014 00:12:26 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17420545ad233atidxx32.dll8.17.10.545535082f8c00000050046895a2a5001d003ad45da9a19C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\atidxx32.dlla6a1fb1e-6faa-11e4-a8df-c86000c3cedd
 
Error: (11/18/2014 01:08:29 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.174202a4801d002f568f67c0142C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
 
Error: (11/17/2014 00:33:58 AM) (Source: Application Error)(User: )
Description: GrabIt.exe1.7.2.100800000000unknown0.0.0.0000000000000000000000000c2801d002280a57fc47C:\Program Files (x86)\GrabIt\GrabIt.exeunknown53e588d7-6e1b-11e4-9cac-c86000c3cedd
 
Error: (11/14/2014 10:39:43 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17420545ad233atidxx32.dll8.17.10.545535082f8c00000050046895a4a001d000827d424d11C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\atidxx32.dll092c5b4f-6c79-11e4-bbda-c86000c3cedd
 
Error: (11/14/2014 02:19:24 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17420545ad233atidxx32.dll8.17.10.545535082f8c00000050046895a97801d0002d8e9531b8C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\atidxx32.dll241404a8-6c33-11e4-ac7d-c86000c3cedd
 
Error: (11/14/2014 00:55:09 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17420545ad233atidxx32.dll8.17.10.545535082f8c00000050046895a260801cfffcd165a5b87C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\atidxx32.dllca39c0a4-6bc2-11e4-9859-c86000c3cedd
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-11-07 00:38:36.763
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-11-07 00:38:36.725
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
 
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 7.2.4 - Hewlett-Packard) Hidden
A Virus Named TOM (HKLM-x32\...\Steam App 207650) (Version:  - Misfits Attic)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.293 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 15.0.0.293 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Premiere Elements 11 (HKLM\...\PremElem110) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Premiere Elements 11 (Version: 11.0 - Adobe Systems Incorporated) Hidden
Adobe Reader X (10.1.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Age of Empires II: HD Edition (HKLM-x32\...\Steam App 221380) (Version:  - Hidden Path Entertainment, Ensemble Studios)
Age of Empires® III: Complete Collection (HKLM-x32\...\Steam App 105450) (Version:  - Ensemble Studios)
AMD Accelerated Video Transcoding (Version: 13.30.100.40417 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{6119B3A6-3603-9695-0398-CDF2AF0A13F8}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
Antichamber (HKLM-x32\...\Steam App 219890) (Version:  - Alexander Bruce)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bastion (HKLM-x32\...\Steam App 107100) (Version:  - Supergiant Games)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
BattleBlock Theater (HKLM-x32\...\Steam App 238460) (Version:  - The Behemoth)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.3.0 - EA Digital Illusions CE AB)
BIT.TRIP Presents... Runner2: Future Legend of Rhythm Alien (HKLM-x32\...\Steam App 218060) (Version:  - Gaijin Games)
BIT.TRIP RUNNER (HKLM-x32\...\Steam App 63710) (Version:  - Gaijin Games)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Borderlands 2 (HKLM-x32\...\Steam App 49520) (Version:  - Gearbox Software)
Brothers - A Tale of Two Sons (HKLM-x32\...\Steam App 225080) (Version:  - Starbreeze Studios AB)
Burnout Paradise: The Ultimate Box (HKLM-x32\...\Steam App 24740) (Version:  - Criterion Games)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.316.0 - Google Inc.)
ComicRack v0.9.172 (HKLM\...\ComicRack) (Version: v0.9.172 - cYo Soft)
Company of Heroes (HKLM-x32\...\Steam App 4560) (Version:  - Relic)
Company of Heroes (New Steam Version) (HKLM-x32\...\Steam App 228200) (Version:  - )
Contagion (HKLM-x32\...\Steam App 238430) (Version:  - Monochrome LLC)
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.4) (Version: 5.0.0.4 - Coupons.com Incorporated)
CPUID HWMonitor 1.20 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.48.1.0347 - Disc Soft Ltd)
Damned (HKLM-x32\...\Steam App 251170) (Version:  - )
Deadlight (HKLM-x32\...\Steam App 211400) (Version:  - Tequila Works, S.L.)
Diablo III (HKLM-x32\...\Diablo III) (Version:  - Blizzard Entertainment)
Diablo III Public Test (HKLM-x32\...\Diablo III Public Test) (Version:  - Blizzard Entertainment)
DiRT 3 (HKLM-x32\...\Steam App 44320) (Version:  - Codemasters Racing Studio)
Don't Starve (HKLM-x32\...\Steam App 219740) (Version:  - Klei Entertainment)
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - )
Elements 11 Organizer (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
ESN Sonar (HKLM-x32\...\ESN Sonar-0.70.4) (Version: 0.70.4 - ESN Social Software AB)
FORCED (HKLM-x32\...\Steam App 249990) (Version:  - BetaDwarf)
Foxit Advanced PDF Editor 3 (HKLM-x32\...\B521582C-6BE3-491D-BCC8-FFB8301298E9_is1) (Version: 3.0.4.0 - Foxit Corporation)
GOG.com The Settlers 3 (HKLM\...\{f707a2f1-2ed1-4560-a087-97aa176c3777}.sdb) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{0C5C1177-94C5-3EFB-A8BE-3F6AF1AF887F}) (Version: 5.38.6.0 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GrabIt 1.7.2 Beta 6 (build 1008) (HKLM-x32\...\GrabIt_is1) (Version:  - Ilan Shemes)
Guacamelee! Gold Edition (HKLM-x32\...\Steam App 214770) (Version:  - DrinkBox Studios)
HandBrake 0.9.9.1 (HKLM-x32\...\HandBrake) (Version: 0.9.9.1 - )
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Heroes of the Storm (HKLM-x32\...\Heroes of the Storm) (Version:  - Blizzard Entertainment)
Hitman: Absolution (HKLM-x32\...\Steam App 203140) (Version:  - IO Interactive)
HP Photosmart Prem C310 All-In-One Driver 14.0 Rel. 7 (HKLM\...\{4E484899-4F93-4086-88BA-56BDDF47A776}) (Version: 14.0 - HP)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version:  - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2761 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.0.0.1032 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.1.209 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\{3FD0C489-0F02-481a-A3E1-9754CD396761}) (Version:  - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
K-Lite Codec Pack 9.2.0 (64-bit) (HKLM\...\KLiteCodecPack64_is1) (Version: 9.2.0 - )
K-Lite Mega Codec Pack 9.2.0 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 9.2.0 - )
LIMBO (HKLM-x32\...\Steam App 48000) (Version:  - Playdead)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Corporation (Version: 9.1.0.0 - Microsoft Corporation) Hidden
Microsoft Corporation (x32 Version: 9.1.0.0 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft LifeCam (HKLM\...\{6965A8D2-465D-4F98-9FAA-0E9E2348F329}) (Version: 3.22.270.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 1.1.500.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 1.1.500.0 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4667.1002 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
mIRC (HKLM-x32\...\mIRC) (Version: 7.25 - mIRC Co. Ltd.)
Monaco (HKLM-x32\...\Steam App 113020) (Version:  - Pocketwatch Games)
Mozilla Firefox 33.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.1 (x86 en-US)) (Version: 33.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSVCRT Redists (Version: 1.0 - Sony Creative Software Inc.) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
My Game Long Name (HKLM\...\UDK-287e6dba-a2a5-40ef-bff2-0363a23668c2) (Version:  - Epic Games, Inc.)
Network64 (Version: 140.0.215.000 - Hewlett-Packard) Hidden
Novacomd (HKLM\...\{BA9A297F-0198-4EE8-90CB-F5036C180E1D}) (Version: 1.0.0.76 - Palm, Inc.)
NVIDIA PhysX (HKLM-x32\...\{8B922CF8-8A6C-41CE-A858-F1755D7F5D29}) (Version: 9.12.1031 - NVIDIA Corporation)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Orcs Must Die! 2 (HKLM-x32\...\Steam App 201790) (Version:  - Robot Entertainment)
Origin (HKLM-x32\...\Origin) (Version: 9.1.10.2728 - Electronic Arts, Inc.)
Pandora (HKLM-x32\...\com.pandora.desktop.E7C14276FFE9EEF0BC7DCE654C467D9A299EFD21.1) (Version: 2.0.8 - PANDORA MEDIA, INC.)
Pandora (x32 Version: 2.0.8 - PANDORA MEDIA, INC.) Hidden
Papo & Yo (HKLM-x32\...\Steam App 227080) (Version: 2.0 - Minority Media Inc.)
PAYDAY 2 (HKLM-x32\...\Steam App 218620) (Version:  - OVERKILL - a Starbreeze Studio.)
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.1 - pdfforge)
Pharaoh Gold Bundle (HKLM-x32\...\Pharaoh Gold Bundle_is1) (Version:  - GOG.com)
PixelJunk™ Monsters Ultimate (HKLM-x32\...\Steam App 243780) (Version:  - )
Poker Night 2 (HKLM-x32\...\Poker Night 2_is1) (Version:  - Telltale Games)
Portal 2 - The Final Hours (HKLM-x32\...\Steam App 104600) (Version:  - Geoff Keighley)
PRE11 STI 64Installer (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
PS_AIO_07_C310_SW_Min (x32 Version: 140.0.304.000 - Hewlett-Packard) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
Python 2.7.5 (HKLM-x32\...\{DBDD570E-0952-475F-9453-AB88F3DD5659}) (Version: 2.7.5150 - Python Software Foundation)
Python 2.7.6 (HKLM-x32\...\{C3CC4DF5-39A5-4027-B136-2B3E1F5AB6E2}) (Version: 2.7.6150 - Python Software Foundation)
QuickPar 0.9 (HKLM-x32\...\QuickPar) (Version: 0.9 - Peter B. Clements)
Rapture3D 2.4.8 Game (HKLM-x32\...\{D2FCA41E-AC01-4DCD-B3A7-DC9E32363065}}_is1) (Version:  - Blue Ripple Sound)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.49.927.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6526 - Realtek Semiconductor Corp.)
Reus (HKLM-x32\...\Steam App 222730) (Version:  - Abbey Games)
Rise of Nations: Extended Edition (HKLM-x32\...\Steam App 287450) (Version:  - SkyBox Labs)
RPG Maker VX Ace (HKLM-x32\...\Steam App 220700) (Version:  - Enterbrain)
SanDisk SSD Toolkit 1.0.0.1 (HKLM-x32\...\{26326B5B-3D62-4C12-8841-6B55A19B552D}_is1) (Version: 1.0.0.1 - SanDisk Corporation)
Scan (x32 Version: 140.0.80.000 - Hewlett-Packard) Hidden
Sid Meiers Civilization Beyond Earth (HKLM-x32\...\U2lkTWVpZXJzQ2l2aWxpemF0aW9uQmV5b25kRWFydGg=_is1) (Version: 1 - )
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - 2K Games, Inc.)
SimCity™ (HKLM-x32\...\{F70FDE4B-8F86-4eb6-8C8E-636EC89F6419}) (Version: 4.0.86.0859 - Electronic Arts)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Sleeping Dogs™ (HKLM-x32\...\Steam App 202170) (Version:  - Square Enix)
Spotify (HKCU\...\Spotify) (Version: 0.9.14.13.gba5645ad - Spotify AB)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.0.12 - Safer-Networking Ltd.)
Starbound (HKLM-x32\...\Steam App 211820) (Version:  - )
StarCraft II (HKLM-x32\...\StarCraft II) (Version:  - Blizzard Entertainment)
State of Decay (HKLM-x32\...\Steam App 241540) (Version:  - Undead Labs)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
Surgeon Simulator 2013 (HKLM-x32\...\Steam App 233720) (Version:  - Bossa Studios)
System Requirements Lab for Intel (HKLM-x32\...\{C71067FC-288F-4E0B-88C6-44DFDA8311E2}) (Version: 4.5.9.0 - Husdawg, LLC)
Tencent QQ (HKLM-x32\...\{3CA54984-A14B-42FE-9FF1-7EA90151D725}) (Version: 1.75.2645.0 - Tencent Technology (Shenzhen) Company Limited)
The Settlers 3 - Ultimate Collection (HKLM-x32\...\GOGPACKSETTLERS3_is1) (Version: 2.0.0.17 - GOG.com)
The Sims™ 3 (HKLM-x32\...\{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}) (Version: 1.55.4 - Electronic Arts)
The Sims™ 3 High-End Loft Stuff (HKLM-x32\...\{71828142-5A24-4BD0-97E7-976DA08CE6CF}) (Version: 3.13.1 - Electronic Arts)
The Sims™ 3 Late Night (HKLM-x32\...\{45057FCE-5784-48BE-8176-D9D00AF56C3C}) (Version: 6.5.1 - Electronic Arts)
The Stanley Parable Demo (HKLM-x32\...\Steam App 247750) (Version:  - Galactic Cafe)
The Swapper (HKLM-x32\...\Steam App 231160) (Version:  - Olli Harjola, Otto Hantula, Tom Jubert, Carlo Castellano)
The Typing of The Dead: Overkill (HKLM-x32\...\Steam App 246580) (Version:  - Modern Dream)
The Walking Dead (HKLM-x32\...\Steam App 207610) (Version:  - )
The Wolf Among Us (HKLM-x32\...\VGhlV29sZkFtb25nVXM=_is1) (Version: 1 - )
The Wolf Among Us Episode 2 (HKLM-x32\...\The Wolf Among Us Episode 2_is1) (Version:  - CODEX)
Ticket to Ride (HKLM-x32\...\Steam App 108200) (Version:  - Days of Wonder)
Tom Clancy's Splinter Cell (HKLM-x32\...\GOGPACKSPLINTERCELL_is1) (Version: 2.0.0.12 - GOG.com)
Tomb Raider (HKLM-x32\...\Steam App 203160) (Version:  - Crystal Dynamics)
Toolbox (x32 Version: 140.0.428.000 - Hewlett-Packard) Hidden
Trine 2 (HKLM-x32\...\Steam App 35720) (Version:  - Frozenbyte)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
Vegas Pro 12.0 (64-bit) (HKLM\...\{87CEB7C0-1D35-11E2-8F19-F04DA23A5C58}) (Version: 12.0.394 - Sony)
VLC media player 2.1.2 (HKLM\...\VLC media player) (Version: 2.1.2 - VideoLAN)
Warcraft III (HKLM-x32\...\Warcraft III) (Version:  - Blizzard Entertainment)
WhoCrashed 4.01 (HKLM\...\WhoCrashed_is1) (Version:  - Resplendence Software Projects Sp.)
Windows 7 USB/DVD Download Tool (HKLM-x32\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation)
Windows Driver Package - Palm (WinUSB) Palm Devices  (10/09/2009 1.0.1) (HKLM\...\332CCC08910F1AE2E4D90D25DEDE87E3EF797832) (Version: 10/09/2009 1.0.1 - Palm)
Windows Live ID Sign-in Assistant (HKLM\...\{9B48B0AC-C813-4174-9042-476A887592C7}) (Version: 6.500.3165.0 - Microsoft Corporation)
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
Zeus and Poseidon (HKLM-x32\...\Zeus and Poseidon_is1) (Version:  - GOG.com)
 
========================= Devices: ================================
 
Name: Photosmart Prem C310 series
Description: Photosmart Prem C310 series
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: HP
Service: StillCam
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Photosmart Prem C310 series
Description: Photosmart Prem C310 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 36%
Total physical RAM: 8143.8 MB
Available physical RAM: 5195.25 MB
Total Pagefile: 16285.78 MB
Available Pagefile: 12794.55 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.21 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:111.69 GB) (Free:13.42 GB) NTFS
3 Drive f: (GoFlex Home) (Fixed) (Total:1863.01 GB) (Free:53.42 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DARREN-PC
 
Administrator            Darren                   Guest                    
 
========================= Restore Points ==================================
 
 
**** End of log ****
 


#4 Phasher99

Phasher99
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  • Local time:09:14 PM

Posted 21 November 2014 - 09:04 PM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 11/21/2014
Scan Time: 8:42:25 PM
Logfile: scan.txt
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.11.22.02
Rootkit Database: v2014.11.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Darren
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 343932
Time Elapsed: 4 min, 49 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.OpenCandy, C:\Users\Darren\Downloads\DTLite4454-0316.exe, Quarantined, [4c7ee559c8b492a41440a1d6ac59fa06], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
 
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org
 
Database version: v2014.11.22.02
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17420
Darren :: DARREN-PC [administrator]
 
11/21/2014 8:57:30 PM
mbar-log-2014-11-21 (20-57-30).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 344004
Time elapsed: 5 minute(s), 5 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17420
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, F:\ DRIVE_FIXED
CPU speed: 3.410000 GHz
Memory total: 8539394048, free: 6438498304
 
Downloaded database version: v2014.11.22.02
Downloaded database version: v2014.11.21.01
=======================================
Initializing...
------------ Kernel report ------------
     11/21/2014 20:57:24
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\wajq.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\vmbus.sys
\SystemRoot\system32\drivers\winhv.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\system32\DRIVERS\iusb3hcs.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\SysWow64\drivers\AsUpIO.sys
\SystemRoot\SysWow64\drivers\AsIO.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\iusb3xhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\ICCWDT.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\dtsoftbus01.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\iusb3hub.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\system32\DRIVERS\xusb21.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\usbccgp.sys
\SystemRoot\system32\DRIVERS\dc3d.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\drivers\kbdhid.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\NuidFltr.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\point64.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\imagehlp.dll
\Windows\System32\setupapi.dll
\Windows\System32\wininet.dll
\Windows\System32\user32.dll
\Windows\System32\imm32.dll
\Windows\System32\ole32.dll
\Windows\System32\nsi.dll
\Windows\System32\msctf.dll
\Windows\System32\ws2_32.dll
\Windows\System32\urlmon.dll
\Windows\System32\difxapi.dll
\Windows\System32\gdi32.dll
\Windows\System32\shell32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\kernel32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\oleaut32.dll
\Windows\System32\normaliz.dll
\Windows\System32\psapi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\advapi32.dll
\Windows\System32\usp10.dll
\Windows\System32\shlwapi.dll
\Windows\System32\lpk.dll
\Windows\System32\sechost.dll
\Windows\System32\iertutil.dll
\Windows\System32\comdlg32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\userenv.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8006c18790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-2\
Lower Device Object: 0xfffffa8006c17050
Lower Device Driver Name: \Driver\iaStor\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8006c14790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8006c13050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8006c14790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006a5ab90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006c14790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006a38950, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8006c13050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 7B08BADF
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 234231808
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 120034123776 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa8006c18790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006a5bb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006c18790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006a3c950, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8006c17050, DeviceName: \Device\Ide\IAAStorageDevice-2\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: DE8D0BF9
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 3907024065
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 2000398934016 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished
 
 
Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 11/21/2014 09:03:05 PM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 11/21/2014 09:03:17 PM
Execution time: 0 hours(s), 0 minute(s), and 11 seconds(s)
 


#5 Broni

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Posted 21 November 2014 - 10:08 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


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#6 Phasher99

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Posted 22 November 2014 - 11:57 AM

# AdwCleaner v4.101 - Report created 22/11/2014 at 09:10:11
# Updated 09/11/2014 by Xplode
# Database : 2014-11-16.1 [Live]
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Darren - DARREN-PC
# Running from : C:\Users\Darren\Downloads\adwcleaner_4.101.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files (x86)\tencent
Folder Deleted : C:\Program Files (x86)\Common Files\tencent
Folder Deleted : C:\Users\Darren\AppData\Roaming\pdfforge
Folder Deleted : C:\Users\Darren\AppData\Roaming\tencent
Folder Deleted : C:\Users\Darren\Desktop\Genesis
Folder Deleted : C:\Users\Public\Documents\tencent
Folder Deleted : C:\Users\Darren\AppData\Local\Google\Chrome\User Data\Default\Extensions\gkojfkhlekighikafcpjkiklfbnlmeio
File Deleted : C:\Users\Darren\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage
File Deleted : C:\Users\Darren\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage-journal
File Deleted : C:\Users\Darren\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage-journal
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@qq.com/TXSSO
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{83335675-FCF0-45CE-A9E6-38C150EFBE63}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EAAED308-7322-4B9B-965E-171933ADD473}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A85A5E6A-DE2C-4F4E-99DC-F469DF5A0EEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{251DA1A7-5700-41FC-8129-9099B4B7E4D3}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{29A32150-EA24-42C2-882E-879152560C1E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9EE3E2DD-D4A6-4024-8AFD-C467485A0BC4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{A85A5E6A-DE2C-4F4E-99DC-F469DF5A0EEC}
Key Deleted : HKCU\Software\Tencent
Key Deleted : HKLM\SOFTWARE\Freeze.com
Key Deleted : HKLM\SOFTWARE\Tencent
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.0.4
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Steam App 228200
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17420
 
 
-\\ Mozilla Firefox v33.1 (x86 en-US)
 
 
-\\ Google Chrome v39.0.2171.65
 
[C:\Users\Darren\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Darren\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [2678 octets] - [22/11/2014 09:07:46]
AdwCleaner[R1].txt - [3030 octets] - [22/11/2014 09:09:38]
AdwCleaner[S0].txt - [2958 octets] - [22/11/2014 09:10:11]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3018 octets] ##########
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.9 (11.15.2014:2)
OS: Windows 7 Ultimate x64
Ran by Darren on Sat 11/22/2014 at  9:13:35.31
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Windows\couponprinter.ocx"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\Darren\AppData\Roaming\mozilla\firefox\profiles\rmlu7q9j.default\minidumps [70 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 11/22/2014 at  9:15:33.21
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
C:\Qoobox\Quarantine\C\Users\Darren\AppData\Roaming\fbjzrll.dll.vir a variant of MSIL/Injector.GDX trojan cleaned by deleting - quarantined
C:\Users\Darren\AppData\LocalLow\urcdf.dll a variant of MSIL/Injector.GDX trojan cleaned by deleting - quarantined
 


#7 Broni

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Posted 22 November 2014 - 09:37 PM

How is computer doing?

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


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#8 Phasher99

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Posted 23 November 2014 - 08:59 AM

Everything seems to work well now. Thanks a lot!



#9 Broni

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Posted 23 November 2014 - 03:14 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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