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Am I infected? Outlook Opens by Itself, Creates Email


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16 replies to this topic

#1 aberndt

aberndt

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Posted 21 November 2014 - 09:08 AM

For the past few weeks, my computer has been acting strangely.  AVG blocks several threats.  A few times a day, it will slow down and a check of the Task Manager shows explorer.exe to be using a ton of memory.  Also, Outlook 2007 randomly opens.  When I arrived at work this morning, Outlook was open and had created an email with the subject 'Remembering Season 4' and the body of the email has a link to

Link: http://lolgameplay.com/remembering-season-4/

  and it is signed by 'sent via Shareaholic '.  This has happened a couple of times in the last month. I do not use Shareaholic and am not quite sure what it is.  I've run malwarebytes scans, adaware and while those scans find a couple of miscellaneous things, nothing seems to correct this issue.  I'm usually pretty good at figuring this stuff out but I don't know what to do in this case.  Thank you in advance for your help.



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#2 Broni

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  • Local time:05:16 AM

Posted 21 November 2014 - 07:22 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 aberndt

aberndt
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Posted 24 November 2014 - 08:42 AM

Thank you for your response.  I will run these tools and post the results when I am done.



#4 aberndt

aberndt
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Posted 24 November 2014 - 09:55 AM

I was unable to run FSS or MiniToolBar.  It told me that they were the wrong version.  My computer is 64-bit. Below are the results of the other scans.

 

Security Checkup:

 

 Results of screen317's Security Check version 0.99.90 
 Windows 7 Service Pack 1 x64 (UAC is disabled!) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled! 
AVG Anti-Virus Business Edition 2012  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 JavaFX 2.1.1   
 Java 7 Update 67 
 Java 8 Update 25 
 Java version out of Date!
 Adobe Flash Player 15.0.0.223 
 Adobe Reader XI 
 Mozilla Firefox 31.0 Firefox out of Date! 
 Google Chrome (38.0.2125.111)
 Google Chrome (39.0.2171.65)
 Google Chrome (chrome.exe..)
 Google Chrome (debug.log..)
 Google Chrome (Dictionaries...)
````````Process Check: objlist.exe by Laurent```````` 
 AVG avgwdsvc.exe
 AVG avgtray.exe
 AVG avgemc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

Malwarebytes:

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/24/2014
Scan Time: 7:54:14 AM
Logfile: MBAM.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.24.05
Rootkit Database: v2014.11.22.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: aberndt

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 535667
Time Elapsed: 20 min, 10 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 4
PUP.Optional.Conduit.A, HKU\S-1-5-21-57989841-1202660629-1343024091-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\ConduitSearchScopes, Quarantined, [e1b45ae5d6a662d4758155e6a06319e7],
PUP.Optional.Getsavin.A, HKU\S-1-5-21-57989841-1202660629-1343024091-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\GetSavin, Quarantined, [1e77102f84f8c86e4258320d4ab99d63],
PUP.Optional.Conduit.A, HKU\S-1-5-21-598660825-892808866-1854689998-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\ConduitSearchScopes, Quarantined, [4c4959e6bbc19a9c64921d1e8c779868],
PUP.Optional.Getsavin.A, HKU\S-1-5-21-598660825-892808866-1854689998-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\GetSavin, Quarantined, [54417cc38def74c24555340bca3921df],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

MBAR:

Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org

Database version: v2014.11.24.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17420
aberndt :: WIABERNDT [administrator]

11/24/2014 8:17:11 AM
mbar-log-2014-11-24 (08-17-11).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 536699
Time elapsed: 21 minute(s), 41 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17420

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.800000 GHz
Memory total: 8320700416, free: 4702359552

Downloaded database version: v2014.11.24.05
Downloaded database version: v2014.11.22.01
=======================================
Initializing...
------------ Kernel report ------------
     11/24/2014 08:16:55
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\mjunekd.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\nvstor64.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\vpcnfltr.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\vpcvmm.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\nvsmu.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\drivers\1394ohci.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\nvmf6264.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\system32\DRIVERS\nvBridge.kmd
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\drivers\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\vpcusb.sys
\SystemRoot\system32\DRIVERS\usbrpm.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\vpchbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\drivers\usbaudio.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\dc3d.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\point64.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_nvstor64.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Windows\system32\drivers\hcmon.sys
\SystemRoot\system32\DRIVERS\avgidsfiltera.sys
\SystemRoot\system32\drivers\npf.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\system32\drivers\mrxdav.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa8008a3a060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000086\
Lower Device Object: 0xfffffa8008a30b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa8008a39060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000085\
Lower Device Object: 0xfffffa8008a34750
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8008a38060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000084\
Lower Device Object: 0xfffffa8008a29b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8008a37060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000083\
Lower Device Object: 0xfffffa8008a33760
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80077ae060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000066\
Lower Device Object: 0xfffffa80067f9060
Lower Device Driver Name: \Driver\nvstor64\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80077ae060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80077aeb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80077ae060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80067f9710, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80067f9060, DeviceName: \Device\00000066\, DriverName: \Driver\nvstor64\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1549F232

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 1930438656

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1930645504  Numsec = 22876160

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8008a37060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008a2d630, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8008a37060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8008a33760, DeviceName: \Device\00000083\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8008a38060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008a37b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8008a38060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8008a29b60, DeviceName: \Device\00000084\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8008a39060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008a38b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8008a39060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8008a34750, DeviceName: \Device\00000085\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa8008a3a060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008a39b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8008a3a060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8008a30b60, DeviceName: \Device\00000086\, DriverName: \Driver\USBSTOR\
------------ End ----------
File "c:\programdata\avg2012\chjw\12f0e7f9f0e7e149.dat:771e4810-dd98-4f71-9395-bd539c50f337" is sparse (flags = 32768)
File "c:\programdata\avg2012\chjw\508ccbe98ccbc824.dat:12bf802d-99b1-4239-a902-e2349b6c7d08" is sparse (flags = 32768)
File "c:\programdata\avg2012\chjw\ec28dc7428dc3f70.dat:bf9b5d03-8018-4a79-b407-aa19fa71ef52" is sparse (flags = 32768)
File "C:\ProgramData\AVG2012\log\avgcore.log.3" is compressed (flags = 1)
File "C:\ProgramData\AVG2012\log\avgchjw.log.1" is compressed (flags = 1)
Error referencing handle to "\DosDevices\U:", status 0xc00000ba
<<<3>>>
Volume: U:
File system type: UNKNOWN
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

 

RKill:

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 11/24/2014 08:46:18 AM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Windows\System32\spool\drivers\x64\3\SN0XRCV.exe (PID: 4368) [WD-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 11/24/2014 08:47:16 AM
Execution time: 0 hours(s), 0 minute(s), and 58 seconds(s)

 



#5 Broni

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Posted 24 November 2014 - 07:00 PM

It told me that they were the wrong version

 

I need to know EXACT message.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 aberndt

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Posted 26 November 2014 - 09:33 AM

Sorry for the delay, busy day yesterday.  The actual error message is identical for both programs.  It is "The version of this file is not compatible with the version of Windows you're running.  Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."



#7 Broni

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Posted 26 November 2014 - 08:43 PM

Delete your files, download fresh ones and try again.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 aberndt

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Posted 01 December 2014 - 08:20 AM

The same thing happens. When I first download the file, it says it can't be downloaded so I select 'retry' then the download completes but when I try to run the program I receive the error message "The version of this file is not compatible with the version of Windows you're running.  Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."



#9 Broni

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Posted 01 December 2014 - 07:00 PM

OK, uploaded FSS for you here: https://www.sendspace.com/file/33lh22 and MiniToolbox here: https://www.sendspace.com/file/j47l3m


My Website

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#10 aberndt

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Posted 02 December 2014 - 11:17 AM

Thank you.  Here is the FSS.txt file

 

Farbar Service Scanner Version: 21-07-2014
Ran by aberndt (administrator) on 02-12-2014 at 10:13:45
Running from "C:\Users\aberndt\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

 

And the Mini Tool Box

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by aberndt (administrator) on 02-12-2014 at 10:16:31
Running from "C:\Users\aberndt\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: https=192.168.1.12:8080

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

NVIDIA nForce 10/100 Mbps Ethernet  = Local Area Connection (Connected)
Qualcomm Atheros 802.11 a/b/g/n Dualband Wireless Network Module = Wireless Network Connection (Hardware not present)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : WIABerndt
   Primary Dns Suffix  . . . . . . . : scanpac.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : scanpac.local

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : scanpac.local
   Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
   Physical Address. . . . . . . . . : E0-CB-4E-9C-54-18
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::151e:191b:f6a5:8956%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.23(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, December 01, 2014 3:55:52 PM
   Lease Expires . . . . . . . . . . : Tuesday, December 09, 2014 3:55:52 PM
   Default Gateway . . . . . . . . . : 192.168.1.253
   DHCP Server . . . . . . . . . . . : 192.168.1.8
   DHCPv6 IAID . . . . . . . . . . . : 249613134
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-76-07-2F-E0-CB-4E-9C-54-18
   DNS Servers . . . . . . . . . . . : 192.168.1.8
                                       192.168.1.5
   NetBIOS over Tcpip. . . . . . . . : Enabled
   Connection-specific DNS Suffix Search List :
                                       scanpac.local

Tunnel adapter isatap.scanpac.local:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : scanpac.local
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  spfs2.scanpac.local
Address:  192.168.1.8

Name:    google.com
Addresses:  2607:f8b0:4001:c09::65
   64.233.181.113
   64.233.181.101
   64.233.181.102
   64.233.181.139
   64.233.181.138
   64.233.181.100

Pinging google.com [64.233.181.101] with 32 bytes of data:
Reply from 64.233.181.101: bytes=32 time=32ms TTL=44
Reply from 64.233.181.101: bytes=32 time=30ms TTL=44

Ping statistics for 64.233.181.101:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 30ms, Maximum = 32ms, Average = 31ms
Server:  spfs2.scanpac.local
Address:  192.168.1.8

Name:    yahoo.com
Addresses:  98.138.253.109
   98.139.183.24
   206.190.36.45

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=73ms TTL=45
Reply from 98.139.183.24: bytes=32 time=60ms TTL=45

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 60ms, Maximum = 73ms, Average = 66ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...e0 cb 4e 9c 54 18 ......NVIDIA nForce 10/100 Mbps Ethernet
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.253     192.168.1.23     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.23    276
     192.168.1.23  255.255.255.255         On-link      192.168.1.23    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.23    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.23    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.23    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    276 fe80::/64                On-link
 10    276 fe80::151e:191b:f6a5:8956/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 U:\Windows\System32\NLAapi.dll [File Not found] ()
x64-Catalog5 02 U:\Windows\System32\napinsp.dll [File Not found] ()
x64-Catalog5 03 U:\Windows\System32\pnrpnsp.dll [File Not found] ()
x64-Catalog5 04 U:\Windows\System32\pnrpnsp.dll [File Not found] ()
x64-Catalog5 05 U:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog5 06 U:\Windows\System32\winrnr.dll [File Not found] ()
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 U:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 02 U:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 03 U:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 04 U:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 05 U:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 06 U:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 07 U:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 08 U:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 09 U:\Windows\System32\mswsock.dll [File Not found] ()
x64-Catalog9 10 U:\Windows\System32\mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/02/2014 09:09:01 AM) (Source: MsiInstaller) (User: SCANPAC)
Description: Product: Crystal Reports XI Release 2 -- Error 1706. No valid source could be found for product Crystal Reports XI Release 2.  The Windows installer cannot continue.

Error: (12/02/2014 09:08:52 AM) (Source: MsiInstaller) (User: SCANPAC)
Description: Product: Crystal Reports XI Release 2 -- Error 1706. No valid source could be found for product Crystal Reports XI Release 2.  The Windows installer cannot continue.

Error: (12/02/2014 07:21:51 AM) (Source: MsiInstaller) (User: SCANPAC)
Description: Product: Crystal Reports XI Release 2 -- Error 1706. No valid source could be found for product Crystal Reports XI Release 2.  The Windows installer cannot continue.

Error: (12/02/2014 07:21:41 AM) (Source: MsiInstaller) (User: SCANPAC)
Description: Product: Crystal Reports XI Release 2 -- Error 1706. No valid source could be found for product Crystal Reports XI Release 2.  The Windows installer cannot continue.

Error: (12/01/2014 03:53:43 PM) (Source: MsiInstaller) (User: SCANPAC)
Description: Product: VISUAL CRM 6.5 -- Error 1719.Windows Installer service could not be accessed. Contact your support personnel to verify that it is properly registered and enabled.

Error: (12/01/2014 03:52:02 PM) (Source: Microsoft-Windows-RestartManager) (User: SCANPAC)
Description: Application or service 'Windows Explorer' could not be shut down.

Error: (12/01/2014 09:14:44 AM) (Source: MsiInstaller) (User: SCANPAC)
Description: Product: Crystal Reports XI Release 2 -- Error 1706. No valid source could be found for product Crystal Reports XI Release 2.  The Windows installer cannot continue.

Error: (12/01/2014 09:14:35 AM) (Source: MsiInstaller) (User: SCANPAC)
Description: Product: Crystal Reports XI Release 2 -- Error 1706. No valid source could be found for product Crystal Reports XI Release 2.  The Windows installer cannot continue.

Error: (11/26/2014 02:51:01 PM) (Source: MsiInstaller) (User: SCANPAC)
Description: Product: Crystal Reports XI Release 2 -- Error 1706. No valid source could be found for product Crystal Reports XI Release 2.  The Windows installer cannot continue.

Error: (11/26/2014 02:50:52 PM) (Source: MsiInstaller) (User: SCANPAC)
Description: Product: Crystal Reports XI Release 2 -- Error 1706. No valid source could be found for product Crystal Reports XI Release 2.  The Windows installer cannot continue.

System errors:
=============
Error: (12/01/2014 03:55:53 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue0.0.0.0:8000

Error: (11/24/2014 09:40:43 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer WIDAVEH
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{ABC33E4A-DE21-4CB8-B9F0-FFE574536755}.
The master browser is stopping or an election is being forced.

Error: (11/21/2014 02:09:11 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue0.0.0.0:8000

Error: (11/21/2014 09:02:21 AM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (11/21/2014 05:49:20 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (11/20/2014 09:48:30 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue0.0.0.0:8000

Error: (11/20/2014 09:37:22 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.

Error: (11/19/2014 01:51:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.

Error: (11/19/2014 01:51:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (11/19/2014 01:51:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.

Microsoft Office Sessions:
=========================
Error: (10/20/2014 10:07:50 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 770 seconds with 600 seconds of active time.  This session ended with a crash.

Error: (05/01/2014 10:08:16 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 254 seconds with 240 seconds of active time.  This session ended with a crash.

Error: (10/29/2013 07:16:52 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 1877 seconds with 1560 seconds of active time.  This session ended with a crash.

Error: (06/05/2013 00:42:17 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 8, Application Name: Microsoft Office Publisher, Application Version: 12.0.6676.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 99 seconds with 60 seconds of active time.  This session ended with a crash.

Error: (06/05/2013 09:34:43 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 8, Application Name: Microsoft Office Publisher, Application Version: 12.0.6676.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 5632 seconds with 1020 seconds of active time.  This session ended with a crash.

Error: (04/19/2013 02:08:10 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 68820 seconds with 1740 seconds of active time.  This session ended with a crash.

Error: (02/24/2011 03:29:54 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 625 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (12/23/2010 09:56:08 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6524.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 4354 seconds with 3960 seconds of active time.  This session ended with a crash.

Error: (10/20/2010 08:41:59 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (10/20/2010 07:41:17 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1 seconds with 0 seconds of active time.  This session ended with a crash.

CodeIntegrity Errors:
===================================
  Date: 2014-10-22 14:56:43.447
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-10-22 14:56:43.369
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-10-22 14:56:43.275
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-10-22 14:56:43.197
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-07-11 14:25:34.931
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-07-11 14:25:34.760
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{91120000-0051-0000-0000-0000000FF1CE}_VISPROR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
6236 (HKLM-x32\...\{EBD878E0-FC49-44E5-8E5C-CFD63D187FC8}) (Version: 1.0.0 - Microsoft)
64 Bit HP CIO Components Installer (Version: 13.2.1 - Hewlett-Packard) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1030 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.9.0.1030 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Angry IP Scanner (HKLM-x32\...\Angry IP Scanner) (Version: 3.2.3 - Angry IP Scanner)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Application Verifier (x64) (HKLM\...\{89026002-A893-42D9-9E20-6829B844735E}) (Version: 4.1.1078 - Microsoft Corporation)
Application Verifier x64 External Package (Version: 8.37.0 - Microsoft) Hidden
AVG 2012 (HKLM\...\AVG) (Version: 2012.1.2249 - AVG Technologies)
AVG 2012 (Version: 12.0.4189 - AVG Technologies) Hidden
AVG 2012 (Version: 12.1.2249 - AVG Technologies) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco ASDM-IDM Launcher (HKLM-x32\...\{67DBBD6B-8B80-4569-8392-F89D0575F37F}) (Version: 1.5.50 - Cisco Systems, Inc.)
Citrix Online Launcher (HKLM-x32\...\{77463C86-BB3A-426E-A6C2-06B4D28C250F}) (Version: 1.0.223 - Citrix)
Collaboration Data Objects 1.2.1 (HKLM-x32\...\{86EF9EB6-DE10-4ABB-B221-D61972BB3C09}) (Version: 6.5.8153.0 - Microsoft)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Crystal Reports 2008 Runtime SP2 (HKLM-x32\...\{C484CC8D-03CF-4022-89C4-DB4F02E8A15B}) (Version: 12.2.0.290 - Business Objects)
Crystal Reports XI R2 Service Pack 5 (HKLM-x32\...\{35D1F220-1830-4A92-AA8B-FA5943A10E02}) (Version: 11.5.11.1470 - Business Objects)
Crystal Reports XI Release 2 (HKLM-x32\...\{94FB0978-D094-40C7-91D7-834D39220D4A}) (Version: 11.5.10.1263 - Business Objects)
CyberLink DVD Suite Deluxe (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.2115 - CyberLink Corp.)
CyberLink DVD Suite Deluxe (x32 Version: 7.0.2115 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DbSIC EE FileEx (HKLM-x32\...\{DB7EB49B-668A-4DE2-9E04-CF8A5EFFA8BD}_is1) (Version:  - Michael Fuehrer)
Debugging Tools for Windows (x64) (HKLM\...\{DBFC6AAE-DCCB-4C23-B01C-3EDDDC03298B}) (Version: 6.12.2.633 - Microsoft Corporation)
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.6.2 - Dropbox, Inc.)
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 3.1.3224 - Hewlett-Packard)
DVD Menu Pack for HP MediaSmart Video (x32 Version: 3.1.3224 - Hewlett-Packard) Hidden
erLT (x32 Version: 1.20.0137 - Logitech, Inc.) Hidden
FaxFinder Client Software (HKLM\...\{29B8931F-428A-44B1-ACE5-A5E70464D656}) (Version: 2.2.12 - Multi-Tech Systems)
GDR 5512 for SQL Server 2008 (KB2716436) (64-bit) (HKLM\...\KB2716436) (Version: 10.3.5512.0 - Microsoft Corporation)
GDR 5520 for SQL Server 2008 (KB2977321) (64-bit) (HKLM\...\KB2977321) (Version: 10.3.5520.0 - Microsoft Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 6.4.5.1865 (HKCU\...\GoToMeeting) (Version: 6.4.5.1865 - CitrixOnline)
Gupta Runtime 4.0 (HKLM-x32\...\{A22AD9CB-45C1-4EF1-A6A1-615CF87A0B9C}) (Version: 4.00 - Gupta Corp)
Hardware Diagnostic Tools (HKLM\...\PC-Doctor for Windows) (Version: 6.0.5247.34 - PC-Doctor, Inc.)
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.3.9512.3162 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP MediaSmart Demo (HKLM-x32\...\{9DEF9686-CCB2-47B7-BF83-B49EA21FA016}) (Version: 1.00.0000 - Hewlett-Packard)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 3.1.3317 - Hewlett-Packard)
HP MediaSmart DVD (x32 Version: 3.1.3317 - Hewlett-Packard) Hidden
HP MediaSmart Music/Photo/Video (HKLM-x32\...\InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}) (Version: 3.1.3422 - Hewlett-Packard)
HP MediaSmart Music/Photo/Video (x32 Version: 3.1.3422 - Hewlett-Packard) Hidden
HP MediaSmart SmartMenu (HKLM\...\{88E60521-1E4E-4785-B9F1-1798A4BD0C30}) (Version: 3.1.0.1 - Hewlett-Packard)
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{35021DFB-F9CA-402A-89A2-47F91E506465}) (Version: 1.0.2.0 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{17B4760F-334B-475D-829F-1A3E94A6A4E6}) (Version: 1.2.3560.3170 - Hewlett-Packard)
HP Support Information (HKLM-x32\...\{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}) (Version: 10.1.0002 - Hewlett-Packard)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HP Web Jetadmin 10.3 (HKLM\...\{487055C9-A1C9-4E39-92D0-99A58B78D824}) (Version: 10.03.0000 - Hewlett-Packard Company)
Hulu Desktop (HKCU\...\HuluDesktop) (Version: 0.9.14 - Hulu LLC)
Hyper Terminal Win7 (HKLM-x32\...\ST6UNST #1) (Version:  - )
iCloud (HKLM\...\{2AAF09D5-4B3F-4975-B6A9-ECE2631FC942}) (Version: 4.0.5.20 - Apple Inc.)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 67 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417067FF}) (Version: 7.0.670 - Oracle)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
JavaFX 2.1.1 (HKLM-x32\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Jing (HKLM-x32\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kits Configuration Installer (x32 Version: 8.37.0 - Microsoft) Hidden
Label Maker (HKLM-x32\...\{12349026-2776-495C-BCD8-3A22170AB66F}) (Version:  - )
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2017 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.2017 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{CC8E94A2-55C7-4460-953C-2A790180578C}) (Version: 1.18.8.1 - LightScribe)
Logitech Media Server 7.7.2 (HKLM-x32\...\Logitech Media Server_is1) (Version: 7.7.2 - Logitech)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Multi-Targeting Pack (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Access database engine 2010 (English) (HKLM-x32\...\{90140000-00D1-0409-0000-0000000FF1CE}) (Version: 14.0.6029.1000 - Microsoft Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Help Viewer 1.0 (HKLM\...\Microsoft Help Viewer 1.0) (Version: 1.0.30319 - Microsoft Corporation)
Microsoft Help Viewer 1.0 (Version: 1.0.30319 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.2.173.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.2.173.0 - Microsoft Corporation) Hidden
Microsoft Office 2003 Web Components (HKLM-x32\...\{90120000-00A4-0409-0000-0000000FF1CE}) (Version: 12.0.6213.1000 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Visio 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0051-0000-0000-0000000FF1CE}_VISPROR_{CE144BF4-4950-4CDB-A5F7-CCE1888F49CB}) (Version:  - Microsoft)
Microsoft Office Visio 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Visio MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Visio Professional 2007 (HKLM-x32\...\VISPROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Visio Professional 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2008 (64-bit) (HKLM\...\Microsoft SQL Server 10 Release) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2008 (64-bit) (Version:  - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 BI Development Studio (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Browser (HKLM-x32\...\{C688457E-03FD-4941-923B-A27F4D42A7DD}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Common Files (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Database Engine Services (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Database Engine Shared (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Native Client (HKLM\...\{2738C4AA-420E-4E13-ADEF-B5AB250E3EF1}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Books Online (HKLM-x32\...\{4683C8E3-934C-4BD2-8A85-0A489A053372}) (Version: 10.50.1601.01 - Microsoft Corporation)
Microsoft SQL Server 2008 Report Builder 2.0 (HKLM-x32\...\{E33BA36D-0FA8-472D-B4A3-EF14B4715C1D}) (Version: 10.1.2531.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Reporting Services (Version: 10.0.1600.22 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Reporting Services (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 RsFx Driver (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Setup Support Files  (HKLM\...\{393CA5BF-0362-42FD-ABC2-BA9D22EF925E}) (Version: 10.3.5520.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP1 English (HKLM-x32\...\{E59113EB-0285-4BFD-A37A-B79EAC6B8F4B}) (Version: 3.5.5692.0 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{0826F9E4-787E-481D-83E0-BC6A57B056D5}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft Visual C++  Compilers 2010 Standard - enu - x64 (HKLM\...\{88387B3B-B110-392F-B919-1A15B48F21D4}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++  Compilers 2010 Standard - enu - x86 (HKLM-x32\...\{370187B9-6964-38D0-851F-6C4898B0C2B1}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual J# 2.0 Redistributable Package - SE (x64) (HKLM\...\Microsoft Visual J# 2.0 Redistributable Package - SE (x64)) (Version:  - Microsoft Corporation)
Microsoft Visual J# 2.0 Redistributable Package - SE (x64) (Version: 2.0.50728 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (HKLM-x32\...\{BA0C9AAF-1327-3F06-B49C-349B4BE8F740}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (HKLM-x32\...\{AA4A4B2C-0465-3CF8-BA76-27A027D8ACAB}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Windows Performance Toolkit (HKLM\...\{E7F9E526-2324-437B-A609-E8C5309465CB}) (Version: 4.8.0 - Microsoft Corporation)
Microsoft Windows SDK .NET Framework Tools (30514) (Version: 7.1.30514 - Microsoft) Hidden
Microsoft Windows SDK for Visual Studio .NET 4.0 Framework Tools (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK for Windows 7 (7.1) (HKLM\...\SDKSetup_7.1.7600.0.30514) (Version: 7.1.7600.0.30514 - Microsoft Corporation)
Microsoft Windows SDK for Windows 7 (7.1) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK for Windows 7 Common Utilities (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK for Windows 7 Headers and Libraries (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK for Windows 7 Redistributable Components for Application Verifier (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK for Windows 7 Redistributable Components for Common Tools (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK for Windows 7 Redistributable Components for Windows Debugging Tools (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK for Windows 7 Samples (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK for Windows 7 Utilities for Win32 Development (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK Intellisense and Reference Assemblies (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK MSHelp (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Microsoft Windows SDK Net Fx Interop Headers And Libraries (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
Mitel 5000 DB Programming 6.0.9.57 (HKLM-x32\...\{2BEF33B4-6E9B-1014-8655-32BF8C8C2E7E}) (Version: 6.0.9.57 - Mitel Networks Corporation)
Mitel System Administration & Diagnostics (HKLM-x32\...\{2BA655FB-6E9B-1014-8655-32BF8C8C2E7E}) (Version: 6.0.36.0 - Mitel Networks Corporation)
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 31.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NirSoft BlueScreenView (HKLM-x32\...\NirSoft BlueScreenView) (Version:  - )
Nmap 5.61-Spiceworks (HKLM-x32\...\Spiceworks-Nmap) (Version:  - )
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.6.9 - Notepad++ Team)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.5 - NVIDIA Corporation)
PDF Architect (HKLM-x32\...\{064A929A-4DE8-40CF-A901-BD40C14E4D25}) (Version: 1.1.83.9982 - pdfforge GmbH)
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.0 - pdfforge)
PictureMover (HKLM-x32\...\{1896E712-2B3D-45eb-BCE9-542742A51032}) (Version: 3.3.1.19 - Hewlett-Packard Company)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.3304 - CyberLink Corp.)
Power2Go (x32 Version: 6.0.3304 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.3503 - CyberLink Corp.)
PowerDirector (x32 Version: 7.0.3503 - CyberLink Corp.) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6196 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.2216 - CyberLink Corp.) Hidden
Rename and Merge .NET (HKLM-x32\...\{BC327D28-783A-4A31-9592-C411C82ED784}) (Version: 4.3.2 - TrueFit)
SAP Crystal Reports runtime engine for .NET Framework 4 (32-bit) (HKLM-x32\...\{8D6181F3-CACB-4B48-8B08-981F3A7F318B}) (Version: 13.0.0.99 - SAP)
SDK Debuggers (x32 Version: 8.37.0 - Microsoft Corporation) Hidden
Securepoint Network Test Tool Version 2.0.1 (HKLM-x32\...\Securepoint Network Test Tool_is1) (Version:  - Securepoint GmbH)
Service Pack 3 for SQL Server 2008 (KB2546951) (64-bit) (HKLM\...\KB2546951) (Version: 10.3.5500.0 - Microsoft Corporation)
SHARP MX/DX Series PC-Fax Driver (HKLM-x32\...\SHARP MX-2300 2700 3500 4500 Series PC-Fax Driver) (Version: 1.00.000 - SHARP)
SHARP MX/DX Series PCL/PS Printer Driver (HKLM-x32\...\SHARP MX-2300 2700 3500 4500 Series PCL PS Printer Driver) (Version: 1.00.000 - SHARP)
Sharpdesk (HKLM-x32\...\{2A30AFBD-6DA5-499F-A83B-7CB2DFF21C23}) (Version: 3.3 - SHARP CORPORATION)
Skype™ 6.22 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.22.105 - Skype Technologies S.A.)
SolidWorks 2013 Document Manager API (HKLM\...\{372D72A4-F0C3-41F8-9EA9-48D1C05AF13B}) (Version: 21.00.5024 - SolidWorks Corporation)
SolidWorks eDrawings 2013 x64 (HKLM\...\{83976634-9A1B-4448-8B62-B6C7F1E1AD7D}) (Version: 13.2.110 - Dassault Systèmes SolidWorks Corp)
Spiceworks (HKLM-x32\...\Spiceworks) (Version: 7.2.00218 - Spiceworks, Inc.)
Sql Server Customer Experience Improvement Program (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
SQL Server Report Builder 3 for SQL Server 2012  (HKLM-x32\...\{F7C53520-2CE5-4A56-ADB1-C1ACA584B5A4}) (Version: 11.0.2100.60 - Microsoft Corporation)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.32494 - TeamViewer)
TightVNC (HKLM\...\{8011A67E-2702-4A4E-867E-F491EF8A04B3}) (Version: 2.5.1.0 - GlavSoft LLC.)
Tweaking.com - Windows Repair (All in One) (HKLM-x32\...\Tweaking.com - Windows Repair (All in One)) (Version: 2.8.5 - Tweaking.com)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0051-0000-0000-0000000FF1CE}_VISPROR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_VISPROR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-0051-0000-0000-0000000FF1CE}_VISPROR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_VISPROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-0051-0000-0000-0000000FF1CE}_VISPROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-0051-0000-0000-0000000FF1CE}_VISPROR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{B6160A7F-1EDB-4ED7-96DD-CF6F83DB347A}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_VISPROR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Visio 2007 Help (KB963666) (HKLM-x32\...\{90120000-0054-0409-0000-0000000FF1CE}_VISPROR_{D2C4ACC9-12F5-4E1C-81A8-5DC878AC6278}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Visual C++ 8.0 Runtime Setup Package (x64) (HKLM-x32\...\{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}) (Version: 9.0.0.623 - AVG Technologies CZ, s.r.o.)
VISUAL CRM 6.5 (HKLM-x32\...\InstallShield_{BB95AF16-06A9-48CE-A5C9-06F413B71442}) (Version: 6.5.00148 - Infor Global Solutions)
VISUAL CRM 6.5 (x32 Version: 6.5.00148 - Infor Global Solutions) Hidden
VISUAL Enterprise 6.5.4 SP2 (HKLM-x32\...\{B5925F48-958B-4929-A783-CCF810F3DF1B}) (Version: 1.02.0000 - Infor Global Solutions)
VISUAL Enterprise 6.5.4 SP2 (x32 Version: 1.02.0000 - Infor Global Solutions) Hidden
VISUAL Payroll 6.5.2 SP2 (HKLM-x32\...\{083DC2A7-FEC9-4DE1-9E79-CDD39EAD566D}) (Version: 1.00.0000 - Infor Global Solutions)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
VMware vSphere Client 5.5 (HKLM-x32\...\{4CFB0494-2E96-4631-8364-538E2AA91324}) (Version: 5.5.0.3165 - VMware, Inc.)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows SDK IntellisenseNFX (x32 Version: 7.1.30514 - Microsoft) Hidden
Windows Software Development Kit (HKLM-x32\...\{9a2c2c20-17e6-43c4-be07-a3e0c5cea9f7}) (Version: 8.37.0 - Microsoft Corporation)
WinPcap 4.1.2-Spiceworks (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
WPT Redistributables (x32 Version: 8.37.0 - Microsoft) Hidden
WPTx64 (Version: 8.37.0 - Microsoft) Hidden

========================= Devices: ================================

Name: USB  AUDIO 
Description: USB Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: (Generic USB Audio)
Service: usbaudio
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: Qualcomm Atheros 802.11 a/b/g/n Dualband Wireless Network Module
Description: Qualcomm Atheros 802.11 a/b/g/n Dualband Wireless Network Module
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Qualcomm Atheros Communications Inc.
Service: athr
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 7935.24 MB
Available physical RAM: 4547.23 MB
Total Pagefile: 15868.66 MB
Available Pagefile: 12452.46 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.41 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:920.5 GB) (Free:752.27 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:10.91 GB) (Free:1.58 GB) NTFS
8 Drive p: (Data) (Network) (Total:930.39 GB) (Free:532.91 GB) NTFS
9 Drive r: (Data) (Network) (Total:930.39 GB) (Free:532.91 GB) NTFS
10 Drive t: (Data) (Network) (Total:930.39 GB) (Free:532.91 GB) NTFS
11 Drive u: (Data) (Network) (Total:930.39 GB) (Free:532.91 GB) NTFS
12 Drive v: (SQL Data) (Network) (Total:299.73 GB) (Free:76.16 GB) NTFS

========================= Users: ========================================

User accounts for \\WIABERNDT

Administrator            Guest                    SPAdmin                 

========================= Restore Points ==================================

18-11-2014 09:00:18 Windows Update
19-11-2014 18:24:32 Removed Skype™ 6.11
27-11-2014 06:00:04 Scheduled Checkpoint

**** End of log ****



#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,473 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:16 AM

Posted 02 December 2014 - 06:06 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 aberndt

aberndt
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:08:16 AM

Posted 03 December 2014 - 01:36 PM

Here is the TFC Log

 

Getting user folders.
 
Stopping running processes.
 
Emptying Temp folders.
 
 
User: aberndt
->Temp folder emptied: 125159097 bytes
->Temporary Internet Files folder emptied: 25127397 bytes
->Java cache emptied: 1611225966 bytes
->FireFox cache emptied: 35594175 bytes
->Google Chrome cache emptied: 403758705 bytes
->Flash cache emptied: 57983 bytes
 
User: aberndt.SCANPAC
->Temp folder emptied: 0 bytes
 
User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 294887 bytes
->Flash cache emptied: 598 bytes
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 57472 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: newaberndt
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 328057 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 598 bytes
 
User: Public
->Temp folder emptied: 0 bytes
 
User: SPAdmin
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 60705233 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33298 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50461 bytes
 
Emptying RecycleBin. Do not interrupt.
 
RecycleBin emptied: 0 bytes
Process complete!
 
Total Files Cleaned = 2,158.00 mb

 

Here is the JRT Log:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows 7 Ultimate x64
Ran by aberndt on Wed 12/03/2014 at  9:58:46.48
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{8C771931-E195-456D-923D-F85069344AF2}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Users\aberndt\AppData\Roaming\getrighttogo"

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 12/03/2014 at 10:02:03.25
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Here is the AdwCleaner Log:

 

# AdwCleaner v4.103 - Report created 03/12/2014 at 09:52:12
# Updated 01/12/2014 by Xplode
# Database : 2014-12-03.1 [Live]
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : aberndt - WIABERNDT
# Running from : C:\Users\aberndt\Desktop\adwcleaner_4.103.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{8C771931-E195-456D-923D-F85069344AF2}
Key Deleted : HKLM\SOFTWARE\Description

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17420

-\\ Mozilla Firefox v31.0 (x86 en-US)

-\\ Google Chrome v39.0.2171.71

[C:\Users\aberndt\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\aberndt\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\newaberndt\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : geggofhlfbcmanadhknllmlajiafopoh

*************************

AdwCleaner[R0].txt - [5571 octets] - [04/06/2014 07:55:06]
AdwCleaner[R1].txt - [1237 octets] - [18/06/2014 07:44:59]
AdwCleaner[R2].txt - [2589 octets] - [29/08/2014 09:17:32]
AdwCleaner[R3].txt - [1467 octets] - [22/10/2014 09:50:03]
AdwCleaner[R4].txt - [1858 octets] - [03/12/2014 09:49:58]
AdwCleaner[S0].txt - [5188 octets] - [04/06/2014 07:56:40]
AdwCleaner[S1].txt - [1302 octets] - [18/06/2014 07:46:05]
AdwCleaner[S2].txt - [2682 octets] - [29/08/2014 09:19:37]
AdwCleaner[S3].txt - [1527 octets] - [22/10/2014 09:53:59]
AdwCleaner[S4].txt - [1785 octets] - [03/12/2014 09:52:13]

########## EOF - U:\AdwCleaner\AdwCleaner[S4].txt - [1845 octets] ##########

 

And Sophos Virus Removal Tool found no threats.



#13 Broni

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Posted 03 December 2014 - 01:44 PM

How is computer doing?

 

p22002970.gif Update Firefox to the current 34.0 version.

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.


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#14 aberndt

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Posted 03 December 2014 - 01:48 PM

Strangely enough, it has been fine since I started this post.  I will update the items that you have suggested.  I appreciate your help.



#15 Broni

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Posted 03 December 2014 - 02:16 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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