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Computer or Windows 7 slow at startup all of a sudden


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#1 cornflakes2

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Posted 21 November 2014 - 06:54 AM

not sure if it was recent windows updates or some software I installed

but I ran a clean boot and it was still slow at startup.

 

What happens is if I try to load chrome or ie, the page will be white and at the tab

it will say, "page not responding" ...or if i try and open ANY folder in my computer

it will try to load but very slowly and freeze and say "page not responding".

 

I have to wait about 10 minutes and then things will start working fine from there on.

It's only at startup that everything freezes up (internet browsers, documents, folders, or

if I try and open videos or pictures).

 

I have uninstalled whatever i recently installed and I also removed anti virus (norton/antibytes malware)

at startup too just to be sure and still slow at startup.

 

Any ideas?


Edited by hamluis, 21 November 2014 - 01:23 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 cornflakes2

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Posted 21 November 2014 - 10:08 AM

also, that blue circle thingy that keeps means something is working or loading keeps showing even after i close an internet browser.    After the 10 minutes of waiting, then everything is back to normal speed.  If i put the computer in standby mode and resume, it will take 10 minutes again before I can load or do anything without it lagging/freezing.



#3 dc3

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Posted 21 November 2014 - 11:45 AM

Please run AdwCleaner
 
Please download AdwCleaner and install it.
 
When AdwCleaner opens you will see an image like the one below.
 
adwcleaner11_zps48314883.png
 
Click on Scan to start the scan.
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.  The computer will be restarted to complete the cleaning process.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.
 
 

Please run Malwarebytes AntiMalware
 
Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
malwarerun_zps9abd4ef1.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 cornflakes2

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Posted 23 November 2014 - 10:17 AM

thanks for the reply.

 

It seems to be working fine now as I uninstalled chrome and downloaded and reinstalled it.  I read somewhere it could have been something to do with conflicting profiles or settings... now it's running fast as normal.  



#5 dc3

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Posted 23 November 2014 - 10:32 AM

Let us know if there are any other problems.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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