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I need help with computer problems (NET Framework error, long shutdowns)‏


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55 replies to this topic

#1 Windyy91

Windyy91

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Posted 20 November 2014 - 08:32 PM

Hi, is there anyone mods who can help me here? I seek help before in here, in the malware section but it turned out that my computer has no malware.

I have a nasty problem with my computer that stayed persistent for at least 2 weeks after accidentally uninstalling microsoft visual C++ redistributable program. Problems started to show up. I tried system restore but to no avail.

Symptoms include:
- Infinitely long shutdowns (This problem occurred after I did this thing, I enabled something too as well but I am able to see the OS is able to end the windows update as well as the processes. It is stuck in the "Shutting down" though.

- Unable to run certain programs (Includes Audacity, Windows Media Player and certain games like Dota 2, is there a connection to this problem?)

- Shockwave plug-in crashing on Chrome. (I am unable to watch videos from youtube and most websites cannot load because of this pop-up)

and what I did is to push the power off button and then back on again to start the computer. Can anyone help please? I really like windows 7 and I don't want to reformat my computer. I did almost everything including malware scan, disk cleanup, as well as re-installing of shockwave flash. Nothing worked.

 

I have these installed as well:

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable x86 - 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable x64 - 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (I have reinstalled this through system restore, but it doesn't solve the issue)

Now I know that there are required for many instances, hence all those problems surfacing up. Do you have any ideas how to fix this?

I don't have a install disk by the way.
I have tried using cmd sfc /scannow, but it has no avail too.

 

Can someone show me where to start on this? This is really getting on my nerves, I'm sure I will spoil my computer soon if I keep switching off the computer using power off button.

 

BC AdBot (Login to Remove)

 


#2 hamluis

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Posted 21 November 2014 - 07:17 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Windyy91

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Posted 21 November 2014 - 08:20 AM

MiniToolBox
 
MiniToolBox by Farbar  Version: 21-07-2014
Ran by KianFoong (administrator) on 21-11-2014 at 21:19:20
Running from "C:\Users\KianFoong\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/21/2014 09:17:47 PM) (Source: Application Hang) (User: )
Description: The program dota.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: b70
Start Time: 01d0057de72dba26
Termination Time: 228
Application Path: F:\SteamLibrary\steamapps\common\dota 2 beta\dota.exe
Report Id: c6edbd50-7180-11e4-b40f-00acb1075a56
 
Error: (11/21/2014 07:20:26 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 5480.  Message ID: [0x2509].
 
Error: (11/20/2014 05:01:56 AM) (Source: Application Error) (User: )
Description: Faulting application name: fm.exe, version: 14.3.0.15373, time stamp: 0x530f00dd
Faulting module name: fm.exe, version: 14.3.0.15373, time stamp: 0x530f00dd
Exception code: 0xc0000005
Fault offset: 0x0063212a
Faulting process id: 0x34bc
Faulting application start time: 0xfm.exe0
Faulting application path: fm.exe1
Faulting module path: fm.exe2
Report Id: fm.exe3
 
Error: (11/20/2014 04:10:17 AM) (Source: Application Error) (User: )
Description: Faulting application name: fm.exe, version: 14.3.0.15373, time stamp: 0x530f00dd
Faulting module name: fm.exe, version: 14.3.0.15373, time stamp: 0x530f00dd
Exception code: 0xc0000005
Fault offset: 0x0063212a
Faulting process id: 0x33c0
Faulting application start time: 0xfm.exe0
Faulting application path: fm.exe1
Faulting module path: fm.exe2
Report Id: fm.exe3
 
Error: (11/19/2014 06:55:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: fm.exe, version: 14.3.0.15373, time stamp: 0x530f00dd
Faulting module name: fm.exe, version: 14.3.0.15373, time stamp: 0x530f00dd
Exception code: 0xc0000005
Fault offset: 0x0063212a
Faulting process id: 0x2cec
Faulting application start time: 0xfm.exe0
Faulting application path: fm.exe1
Faulting module path: fm.exe2
Report Id: fm.exe3
 
Error: (11/19/2014 01:51:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: fm.exe, version: 14.3.0.15373, time stamp: 0x530f00dd
Faulting module name: fm.exe, version: 14.3.0.15373, time stamp: 0x530f00dd
Exception code: 0xc0000005
Fault offset: 0x0063212a
Faulting process id: 0x2588
Faulting application start time: 0xfm.exe0
Faulting application path: fm.exe1
Faulting module path: fm.exe2
Report Id: fm.exe3
 
Error: (11/19/2014 04:54:55 AM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 6312.  Message ID: [0x2509].
 
Error: (11/19/2014 01:45:30 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (11/18/2014 01:39:24 AM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 6964.  Message ID: [0x2509].
 
Error: (11/18/2014 01:30:01 AM) (Source: Application Hang) (User: )
Description: The program wmplayer.exe version 12.0.7601.18150 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1db0
Start Time: 01d0028bc8df41d1
Termination Time: 39
Application Path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Report Id: 5a4dd271-6e7f-11e4-9ede-00acb1075a56
 
System errors:
=============
Error: (11/21/2014 07:16:27 PM) (Source: Service Control Manager) (User: )
Description: The Razer Game Scanner service failed to start due to the following error: 
%%1053
 
Error: (11/21/2014 07:16:27 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Razer Game Scanner service to connect.
 
Error: (11/21/2014 06:19:42 PM) (Source: Service Control Manager) (User: )
Description: The Update service service failed to start due to the following error: 
%%1053
 
Error: (11/21/2014 06:19:42 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Update service service to connect.
 
Error: (11/21/2014 06:18:58 PM) (Source: Service Control Manager) (User: )
Description: The SoftEther VPN Client service failed to start due to the following error: 
%%1053
 
Error: (11/21/2014 06:18:57 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the SoftEther VPN Client service to connect.
 
Error: (11/21/2014 06:18:17 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Seagate Dashboard Services service to connect.
 
Error: (11/21/2014 06:17:37 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:15:34 PM on ‎11/‎21/‎2014 was unexpected.
 
Error: (11/21/2014 05:23:55 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error: 
%%1053
 
Error: (11/21/2014 05:23:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
 
 
Microsoft Office Sessions:
=========================
Error: (11/21/2014 09:17:47 PM) (Source: Application Hang)(User: )
Description: dota.exe0.0.0.0b7001d0057de72dba26228F:\SteamLibrary\steamapps\common\dota 2 beta\dota.exec6edbd50-7180-11e4-b40f-00acb1075a56
 
Error: (11/21/2014 07:20:26 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 5480.  Message ID: [0x2509].
 
Error: (11/20/2014 05:01:56 AM) (Source: Application Error)(User: )
Description: fm.exe14.3.0.15373530f00ddfm.exe14.3.0.15373530f00ddc00000050063212a34bc01d00437b9a15d9aD:\FM2014\Football Manager 2014\fm.exeD:\FM2014\Football Manager 2014\fm.exe4b1bbbae-702f-11e4-8d51-00acb1075a56
 
Error: (11/20/2014 04:10:17 AM) (Source: Application Error)(User: )
Description: fm.exe14.3.0.15373530f00ddfm.exe14.3.0.15373530f00ddc00000050063212a33c001d004295bd320bdD:\FM2014\Football Manager 2014\fm.exeD:\FM2014\Football Manager 2014\fm.exe13f472ba-7028-11e4-8d51-00acb1075a56
 
Error: (11/19/2014 06:55:08 PM) (Source: Application Error)(User: )
Description: fm.exe14.3.0.15373530f00ddfm.exe14.3.0.15373530f00ddc00000050063212a2cec01d003de99b412dcD:\FM2014\Football Manager 2014\fm.exeD:\FM2014\Football Manager 2014\fm.exe86464f1d-6fda-11e4-8d51-00acb1075a56
 
Error: (11/19/2014 01:51:07 PM) (Source: Application Error)(User: )
Description: fm.exe14.3.0.15373530f00ddfm.exe14.3.0.15373530f00ddc00000050063212a258801d003b9f3623e80D:\FM2014\Football Manager 2014\fm.exeD:\FM2014\Football Manager 2014\fm.exe0dd38cb7-6fb0-11e4-8d51-00acb1075a56
 
Error: (11/19/2014 04:54:55 AM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 6312.  Message ID: [0x2509].
 
Error: (11/19/2014 01:45:30 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\$RECYCLE.BIN\S-1-5-21-1071986836-1509940244-186786003-1000\$R1HE8ZS.exe
 
Error: (11/18/2014 01:39:24 AM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 6964.  Message ID: [0x2509].
 
Error: (11/18/2014 01:30:01 AM) (Source: Application Hang)(User: )
Description: wmplayer.exe12.0.7601.181501db001d0028bc8df41d139C:\Program Files (x86)\Windows Media Player\wmplayer.exe5a4dd271-6e7f-11e4-9ede-00acb1075a56
 
 
=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Photoshop CS5 (HKLM-x32\...\Adobe Photoshop CS5) (Version:  - )
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
Agarest: Generations of War (HKLM-x32\...\Steam App 237890) (Version:  - Idea Factory)
AMD Accelerated Video Transcoding (Version: 13.20.100.31206 - Advanced Micro Devices, Inc.) Hidden
AMD APP SDK Runtime (Version: 10.0.1084.4 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{308051DA-0048-7A07-FE8B-9B6EC119A9E8}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.81206.1620 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.14 - Advanced Micro Devices, Inc.) Hidden
ASIO4ALL (HKLM-x32\...\ASIO4ALL) (Version: 2.10 - Michael Tippach)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.4.5.0 - Asmedia Technology)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.33 - Atheros Communications Inc.)
Audacity 2.0.6 (HKLM-x32\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.1.7 - EA Digital Illusions CE AB)
BitComet 1.35 64-bit (HKLM-x32\...\BitComet_x64) (Version: 1.35 - CometNetwork)
BitRaider Web Client (HKLM-x32\...\BitRaider Web Client) (Version: 1.1.6.1 - BitRaider, LLC)
Borderlands 2 (HKLM-x32\...\Steam App 49520) (Version:  - Gearbox Software)
Broomstick Bass 1.0.0 (HKLM-x32\...\broomstickbass-1.0.0) (Version:  - )
Burnout Paradise: The Ultimate Box (HKLM-x32\...\Steam App 24740) (Version:  - Criterion Games)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.09 - Piriform)
Counter-Strike: Condition Zero (HKLM-x32\...\Steam App 80) (Version:  - Valve)
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
Counter-Strike: Source (HKLM-x32\...\Steam App 240) (Version:  - Valve)
CPUID HWMonitor 1.24 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.52 - Dropbox, Inc.)
DUO-CAPTURE Driver (HKLM\...\RolandRDID0116) (Version:  - Roland Corporation)
ESN Sonar (HKLM-x32\...\ESN Sonar-0.70.4) (Version: 0.70.4 - ESN Social Software AB)
FL Studio 10 (HKLM-x32\...\FL Studio 10) (Version:  - Image-Line)
Fraps (remove only) (HKLM-x32\...\Fraps) (Version:  - )
Free Audio Converter version 5.0.52.1111 (HKLM-x32\...\Free Audio Converter_is1) (Version: 5.0.52.1111 - DVDVideoSoft Ltd.)
Game Dev Tycoon (HKLM-x32\...\Steam App 239820) (Version:  - Greenheart Games)
Garena - League of Legends (HKLM-x32\...\LoL) (Version:  - Garena Online Pte Ltd.)
GnuCash 2.6.3 (HKLM-x32\...\GnuCash_is1) (Version:  - GnuCash Development Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.65 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Guitar Pro 5.2 (HKLM-x32\...\Guitar Pro 5_is1) (Version:  - Arobas Music)
GunZ 2: The Second Duel (HKLM-x32\...\Steam App 242720) (Version:  - MAIET Entertainment)
HP Deskjet 2050 J510 series Basic Device Software (HKLM\...\{73B1AC18-614F-42CD-A798-4BA214586406}) (Version: 28.0.1313.0 - Hewlett-Packard Co.)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
IL Download Manager (HKLM-x32\...\IL Download Manager) (Version:  - Image-Line)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
K-Lite Codec Pack 10.6.5 Basic (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.6.5 - )
La Tale (HKLM-x32\...\{08C5815C-2C6E-44f8-8748-0E61BC9AFB06}) (Version:  - )
La Tale (HKLM-x32\...\Steam App 264360) (Version:  - Actoz Soft)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Left 4 Dead 2 (HKLM-x32\...\Steam App 550) (Version:  - Valve)
Line 6 Uninstaller (HKLM-x32\...\Line 6 Uninstaller) (Version:  - Line 6)
MagicDisc 2.7.106 (HKLM-x32\...\MagicDisc 2.7.106) (Version:  - )
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Marvel Heroes (HKLM-x32\...\Steam App 226320) (Version:  - Gazillion Entertainment)
MetaTrader 4 at FOREX.com (HKLM-x32\...\MetaTrader 4 at FOREX.com) (Version: 4.00 - MetaQuotes Software Corp.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Music Manager (HKCU\...\MusicManager) (Version:  - Google, Inc.)
NVIDIA PhysX (HKLM-x32\...\{8B922CF8-8A6C-41CE-A858-F1755D7F5D29}) (Version: 9.12.1031 - NVIDIA Corporation)
OGPlanet Game Launcher (HKLM-x32\...\OGPlanet Game Launcher US) (Version: 1.0.0 - OGPlanet, Inc.)
OGPlanet Game Launcher (HKLM-x32\...\OGPlanet Game Launcher) (Version: 1.0.0 - OGPlanet, Inc.)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
OpenOffice.org 3.4.1 (HKLM-x32\...\{9F1F2AEA-C72A-4DD6-991E-C5506A5625E4}) (Version: 3.41.9593 - Apache Software Foundation)
Origin (HKLM-x32\...\Origin) (Version: 9.3.1.4482 - Electronic Arts, Inc.)
paint.net (HKLM\...\{F509C1F4-0029-49F9-B145-A4C4E8DF481A}) (Version: 4.0.3 - dotPDN LLC)
PAYDAY 2 (HKLM-x32\...\Steam App 218620) (Version:  - OVERKILL - a Starbreeze Studio.)
PAYDAY: The Heist (HKLM-x32\...\Steam App 24240) (Version:  - Overkill)
Photo Gallery (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Plants vs. Zombies™ (HKLM-x32\...\{5E6536C2-E79A-49CF-83EA-817AD81F9FC8}) (Version: 1.2.0.1093 - Electronic Arts, Inc.)
Popcorn Time (HKLM-x32\...\Popcorn Time_is1) (Version: Beta 4.3 - Popcorn Time)
Ragnarok Online (HKLM-x32\...\{181579B5-0028-4E01-AC27-97ED80352279}) (Version: 14.2.1 - Gravity Interactive, Inc.)
RaidCall (HKLM-x32\...\RaidCall) (Version: 7.3.0-1.0.10926.49 - raidcall.com)
Rainlendar2 (remove only) (HKLM-x32\...\Rainlendar2) (Version:  - )
Razer Synapse 2.0 (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.18.23036 - Razer Inc.)
Real Warfare 2: Northern Crusades (HKLM-x32\...\Steam App 202860) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6251 - Realtek Semiconductor Corp.)
Seagate Dashboard 2.0 (HKLM-x32\...\{43C423D9-E6D6-4607-ADC9-EBB54F690C57}) (Version: 2.2.29.0 - Seagate)
SEGA Genesis & Mega Drive Classics (HKLM-x32\...\Steam App 34270) (Version:  - Sega)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Sniper Elite V2 (HKLM-x32\...\Steam App 63380) (Version:  - Rebellion)
SoftEther VPN Client (HKLM\...\softether_sevpnclient) (Version: 2.00.9387 - SoftEther Project)
SONAR X1 LE (HKLM-x32\...\SONARX1LE_is1) (Version: 18.0 - Cakewalk Music Software)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
Streaming Audio Recorder version 3.4.0 (HKLM-x32\...\{B6D9D06B-4B4D-4B41-B963-C056B627F704}_is1) (Version: 3.4.0 - APOWERSOFT LIMITED)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.32494 - TeamViewer)
Torchlight (HKLM-x32\...\GOGPACKTORCHLIGHT_is1) (Version: 2.0.0.12 - GOG.com)
Tower Wars (HKLM-x32\...\Steam App 214360) (Version:  - )
Tropico 4 (HKLM-x32\...\Steam App 57690) (Version:  - Haemimont Games)
TuxGuitar (HKLM-x32\...\{03534DA5-2F88-4B8E-A978-849B979E1B8F}) (Version: 1.2 - Herac)
Unlocker 1.9.1-x64 (HKLM\...\Unlocker) (Version: 1.9.1 - Cedrick Collomb)
VLC media player 2.0.5 (HKLM-x32\...\VLC media player) (Version: 2.0.5 - VideoLAN)
Wacom Tablet (HKLM\...\Wacom Tablet Driver) (Version: 6.3.10w2 - Wacom Technology Corp.)
WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
WebTablet FB Plugin 64 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
Windows Live Communications Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
WmpSkype (HKLM-x32\...\{5ED2987A-56AF-4240-A854-3EF153B27145}) (Version: 1.0.0 - Wakusei)
 
========================= Memory info: ===================================
Percentage of memory in use: 36%
Total physical RAM: 8173.2 MB
Available physical RAM: 5175.71 MB
Total Pagefile: 16344.58 MB
Available Pagefile: 12822.43 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.51 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:148.83 GB) (Free:22.17 GB) NTFS
2 Drive d: () (Fixed) (Total:193.82 GB) (Free:86.91 GB) NTFS
4 Drive f: (Local Disk) (Fixed) (Total:931.51 GB) (Free:828.71 GB) NTFS
5 Drive g: (CROWS) (CDROM) (Total:0.25 GB) (Free:0 GB) CDFS
 
========================= Users: ========================================
User accounts for \\KIANFOONG-PC
 
Administrator            Guest                    KianFoong                
 
**** End of log ****


Edited by hamluis, 21 November 2014 - 01:32 PM.


#4 Windyy91

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Posted 21 November 2014 - 08:24 AM

And this is the snapshot ! 

 

Thank you Louis !

Attached Files



#5 hamluis

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Posted 21 November 2014 - 10:51 AM

Please...read and follow the directions for posting the link to the Speccy Snapshot, as detailed in the instructions provided.

 

Louis



#6 Windyy91

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Posted 21 November 2014 - 11:52 AM

I'm sorry I didn't get the instructions right on the first try.

 

Here is the link : http://speccy.piriform.com/results/m3cMA6wQb1QhwPdEJyd7EMV



#7 hamluis

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Posted 21 November 2014 - 01:25 PM

Thanks...no need to apologize, it happens :).

 

It will be a few minutes before I review the posted data...I will then edit this post with comments.

 

No AV installed...torrenting programs...STOP 05 errors...no clear driver problems yet problems with games...I'd have to guess that you are either infected or your system files are damaged/corrupted.  I would first pursue the possibility of infection via the BC Am I Infected forum.  I can move this topic there, if you liike.

 

Louis


Edited by hamluis, 21 November 2014 - 02:04 PM.


#8 Windyy91

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Posted 22 November 2014 - 05:31 AM

There's a random probability that the program will not start and once it do, I can't watch youtube video, play games, or properly shut down the computer.

 

TB-Psychotic has helped me in the malware section.

 

The thread can be found here for your reference :)

 

http://www.bleepingcomputer.com/forums/t/555357/i-need-help-with-computer-problems-net-framework-error-long-shutdowns/

 

Thanks again !



#9 hamluis

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Posted 22 November 2014 - 12:44 PM

Thanks...now that the malware possibility is nil, let's try the corrupt files theory :).

 

Follow the directions by dc3 at Windows 7 Repair, dc3 - http://www.bleepingcomputer.com/forums/t/510556/windows-7-error/?p=3179988 .

 

If you have any questions after reading Dan's instructions...ask and someone will try to answer.

 

Louis

   

#10 Windyy91

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Posted 26 November 2014 - 12:16 PM

Hi Louis,

 

I have tried the windows repair.

 

It reported that there are no errors for Windows to repair.



#11 hamluis

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Posted 26 November 2014 - 01:01 PM

Please post a new MiniToolBox report...paste it into your post, do NOT attach it.

 

Louis



#12 Windyy91

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Posted 28 November 2014 - 02:51 AM

Hi Louis, may I know which one shall I select to proceed with the scan?



#13 hamluis

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Posted 28 November 2014 - 02:57 PM

I do not understand the question you ask.

 

Louis



#14 Windyy91

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Posted 29 November 2014 - 12:10 PM

Which one should I select?

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#15 hamluis

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Posted 29 November 2014 - 03:06 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

 

Same instructions.

 

Louis






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