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infected computer/HP Pavilion dv6 1245dx


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#1 772denex

772denex

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Posted 20 November 2014 - 06:13 PM

Has worked fine with an occasional tuneup by you guys since 2009.Problems;tried to clear malware&trojans in Safe Mode,but curser won't move in Safe mode............tried to set back with System restore,but  it will not turn on.Fixtool online will not download.Windows defender stopped working,and desk top icon disappeared.Can log on to Yahoo mail.....Dt7seven7.........................but curser will not open mail,or files,or anything.Using alternate E-mail at 772 denex@gmail.com which barely works. Computer is slow slow   slow.Have used Rkil,Hitman Pro;two malwarebites,one is rootkit finder,avg free2015....dennis thomas



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