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Toshiba satellite help


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#1 CodyWayne718

CodyWayne718

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Posted 20 November 2014 - 08:23 AM

So my girlfriend bought this laptop probably three or four months ago. She uses a Verizon flash drive for her internet. All of a sudden her windows store won't open, none of the apps on her computer will open. the store says there is no internet connection but both browsers work fine. I've tried the ws.reset but it does nothing, the store just tries to load. I've messed with the proxy settings in IE even thou she user firefox. Any help is appreciated. Thought about just resetting it to factory settings and selling it!

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#2 dddada

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Posted 20 November 2014 - 09:45 AM

Check if necessary services are enabled for windows store to work properly.

 

run->services.msc look for Windows Store Service. Also check DNS service.

 

Run windows troubleshoorter to check for any related issues. 

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab


Edited by dddada, 20 November 2014 - 09:46 AM.





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