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Comodo Configuration question


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#1 harkcomp

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Posted 19 November 2014 - 02:34 PM

I just completed the download for the COMDO antivirus program and each time open  my computer I'm greeted with a huge pop-up box that reads:

 

"A CERTIFIED TECHNICIAN CAN NOW HELP YOU CONFIGURE IT FOR FREE. LIMITED TIME OFFER. CALL 1-888......"

 

I'm wondering if this is for real......does it really need to be configured to my computer, or is this simply a bait tactic to try to sell me something.

 

And if this is simply bait, is there a way to block it from popping up?

 

Thanks,

 

Harkcomp


Edited by hamluis, 19 November 2014 - 03:59 PM.
Moved from Win 7 to AV/AM Software - Hamluis.


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#2 quietman7

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Posted 19 November 2014 - 07:56 PM

I don't use Comodo but it sounds like Comodo's Geekbuddy

Uninstalling Comodo GeekBuddy
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#3 harkcomp

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Posted 19 November 2014 - 08:29 PM

I don't use Comodo but it sounds like Comodo's Geekbuddy

Uninstalling Comodo GeekBuddy

I see Comodo on the programs list, but there is no separate listing for Comodo's Geekbuddy.



#4 quietman7

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Posted 19 November 2014 - 09:23 PM

Try using a third-party utility like Revo Uninstaller Free/Portable and see if it is listed there.
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#5 quietman7

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Posted 19 November 2014 - 09:37 PM

BTW...I cannot find any similar reports at Comodo so you may want to double check with them about this.
Comodo Sales and general inquires telephone contact support
Comodo Product Support
Comodo Support home page <- register & submit a ticket
Comodo Support Forums

Also just found this subforum GeekBuddy & Live PC Support
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#6 titan1

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Posted 29 November 2014 - 10:20 PM

I faced same problem while installing Comodo firewall.It is just a offer.Ignore it and you are good to go.They won't bother you the same suggestion.You can configure comodo youself.

#7 quietman7

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Posted 29 November 2014 - 10:23 PM

I would not use any product that prompted me with offers every time I started the computer.
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#8 titan1

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Posted 30 November 2014 - 04:00 AM

@Quietman 7 every free antivirus or firewall( except MSE) prompts an offer now and then for purchasing their paid product.Just the frequency of nagging varies.May be that is the cost we have to pay for a free product?Comodo will provide the offer for configuration only once while installing the product.Not afterwards.At least it did not so in case of the firewall.

#9 quietman7

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Posted 30 November 2014 - 07:43 AM

Yes...an offer of free anti-virus software is essentially a marketing technique...a way of advertising and enticement to get folks to try a product and if they like it, to purchase the full (or Pro) version which typically provides more features. Marketing and promotional strategies are built into the vendor's business model as part of their operating costs. Bottom line...it's all about generating revenue and finding new and creative ways to do so. As such, users may have to deal with occasional nagging pop-ups or nuisance advertising and prompts to upgrade to the paid version.

Unlike your case, harkcomp advises Comodo is doing this at every start up...that is more than a nuisance.
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#10 titan1

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Posted 30 November 2014 - 09:46 AM

Yes,good free options for antivirus are getting reduced day by day.

#11 quietman7

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Posted 30 November 2014 - 09:53 AM

It's not just anti-virus...it has become the standard for most free software. But that is a topic for another discussion.
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