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Help please... I give up.


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8 replies to this topic

#1 JennaOptimist

JennaOptimist

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Posted 19 November 2014 - 10:40 AM

Hello, 

 

My son was using my computer this Saturday and he clicked on a game to see what it was and was brought to a download page.  He came to me immediately not knowing what to do.  It was for a favorite console game of his, so I looked around online at the company and website and saw it written up as reputable.  Being that it was a reputable company, I decided to download the game figuring it was a limited version, but something he may enjoy none-the-less.

 

Yes, of course, I was duped and now my internet is virtually useless.  A page called v9.com kept coming up so I looked into that and proceeded to do a search for and delete everything in my computer that had anything to do with the game and v9.  

 

I have only been using the computer sporadically, but I realized that if I clicked a link on a page, it would also open up another page that I did not ask for.  I keep getting grey boxes that tell me I may have a spyware or malware - no kidding - and to call (...)  I also realized that if I typed in the web address or copy/pasted it and then went to the page rather than following a link, the unasked for pages and pop-ups did not seem to happen.

 

Today it seems to be getting worse instead of better.  I went through my files and pulled up anything modified on Saturday and deleted all files at (or after) the time period of 9pm when the problem (me being an idiot) occurred. It seemed to briefly stop once again, but did give me a few problems as I tried to get to and sign into this site for help.  Prior to the deleting of these files, the grey box pop-up was coming so quickly and continuously that I could not even close my browser!  Talk about annoying!  

 

I do work with this computer and need to upload files to clients and do not want to infect them!  Please help...  I am at your mercy.

 

Sincerely,

Duped even though I know better,

Jennifer

 



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#2 Kirbyofdeath

Kirbyofdeath

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  • Local time:01:10 AM

Posted 19 November 2014 - 12:03 PM

STEP 1
BY4dvz9.png AdwCleaner

  • Please download AdwCleaner and save the file to your Desktop.
  • Right-Click AdwCleaner.exe and select Run as administrator to run the program.
  • Follow the prompts. 
  • Click Scan
  • Upon completion, click Report. A log (AdwCleaner[R0].txt) will open. Briefly check the log for anything you know to be legitimate. 
  • Ensure anything you know to be legitimate does not have a checkmark, and click Clean
  • Follow the prompts and allow your computer to reboot
  • After rebooting, a log (AdwCleaner[S0].txt) will open. Copy the contents of the log and paste in your next reply.

-- File and registry key backups are made for anything removed using this tool. Should a legitimate entry be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the entry. Please do not overly concern yourself with the contents of AdwCleaner[R0].txt.
  

STEP 2a

xGfiJrQ9.png.pagespeed.ic.HjgFxjvw2Z.jpg Malwarebytes Anti-Malware (MBAM)

  • Please download Malwarebytes Anti-Malware Free to your Desktop.
  • Double-click mbam-setup.x.x.xxxx.exe (x represents the version #) and follow the prompts to install the program. 
  • Launch the program and select Update.
  • Once updated, click the Settings tab, followed by Detection and Protection and tick Scan for rootkits.
  • Click the Scan tab, ensure Threat Scan is checked and click Scan Now.
  • Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards. 
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • Click Copy to Clipboard and paste the log in your next reply. 

 

STEP 2b
iAdP9bf.png Malwarebytes Anti-Rootkit (MBAR)

  • Please download Malwarebytes Anti-Rootkit and save the file to your Desktop.
  • Double-click MBAR.exe to run the installer.
  • Select a convenient location to extract the contents and click OK. Navigate to the location you selected.
  • Right-Click MBAR.exe and select Run as administrator to run the program.
  • Follow the prompts to update the program and scan your computer. 
  • Upon completion, click Cleanup and reboot your computer. 
  • After the reboot, rerun the program to verify no threats remain. If threats are still detected, click the Cleanup button once more. 
  • Upon completion, two logs (mbar-log.txt and system-log.txt) will be created. Copy the contents of both logs and paste in your next reply. Both logs can be found in the MBAR folder
     

STEP 3
GzlsbnV.png ESET Online Scan
Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

  • Please download ESET Online Scan and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Double-click esetsmartinstaller_enu.exe to run the program. 
  • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
  • Agree to the Terms of Use once more and click Start. Allow components to download.
  • Place a checkmark next to Enable detection of potentially unwanted applications.
  • Click Hide advanced settings. Place a checkmark next to:
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Ensure Remove found threats is unchecked.
  • Click Start.
  • Wait for the scan to finish. Please be patient as this can take some time.
  • Upon completion, click List of found threats.... If no threats were found, skip the next two bullet points. 
  • Click Export to text file... and save the file to your Desktop, naming it something unique such as MyEsetScan.
  • Push the Back button.
  • Place a checkmark next to Uninstall Application on Close and click Finish.
  • Re-enable your anti-virus software.
  • Copy the contents of the log and paste in your next reply.
     

STEP 4
rzqZvBe.png MiniToolBox

  • Please download MiniToolBox and save the file to your Desktop.
  • Close any open windows.
  • Right-Click MiniToolBox.exe and select Run as administrator to run the program.
  • Check the following items:
    • njvAG80.png
    • 6N6QY9z.png
    • zmWTIXg.png
    • VAFn5gg.png
    • AtULTyM.png
    • 4roTXa5.png
    • kLju9nY.png
    • chxHkm0.png
    • 6KiAnDw.png
    • bKYHfhP.png
    • rO2mCup.png & Ii0HSu5.png
    • fd89mAB.png
    • vz7b54X.png
  • Click GO.
  • A log (Result.txt) will be created on your Desktop. Copy the contents of the log and paste in your next reply.
     

======================================================
 
STEP 5
pfNZP4A.png Logs
In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

  • AdwCleaner[S0].txt
  • MBAM log
  • mbar log
  • system log
  • ESET log
  • Result.txt


#3 JennaOptimist

JennaOptimist
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Posted 19 November 2014 - 01:16 PM

Being able to get and stay on this page is a NIGHTMARE!  Thank you for your patience.
 
 
 
# AdwCleaner v4.101 - Report created 19/11/2014 at 12:06:45
# Updated 09/11/2014 by Xplode
# Database : 2014-11-16.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Kaila - KAILA-PC
# Running from : C:\Users\Kaila\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
[#] Service Deleted : DefaultTabSearch
[#] Service Deleted : Update BrowseStudio
[#] Service Deleted : Util BrowseStudio
Service Deleted : {e8294a7e-8442-4f3a-8722-cb5c3f67ed67}Gw64
Service Deleted : {fd74c1d1-1ac3-43f9-8336-32679dc7de45}Gw64
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\374311380 
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\NewSaVer
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\ProgramData\Trusted Publisher
Folder Deleted : C:\ProgramData\getthediscount
Folder Deleted : C:\ProgramData\MailUpdate
Folder Deleted : C:\ProgramData\GoSave
Folder Deleted : C:\ProgramData\SaveLots
Folder Deleted : C:\ProgramData\shopndrop
Folder Deleted : C:\ProgramData\YoutubeAdBlocke
Folder Deleted : C:\ProgramData\19ecc5cf5478a1c6
Folder Deleted : C:\Program Files (x86)\DeltaFix
[!] Folder Deleted : C:\Program Files (x86)\BrowseStudio
Folder Deleted : C:\Program Files (x86)\GoSave
Folder Deleted : C:\Program Files (x86)\YoutubeAdBlocke
[!] Folder Deleted : C:\Program Files (x86)\BrowseStudio
Folder Deleted : C:\Users\Administrator\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Administrator\AppData\Local\torch
Folder Deleted : C:\Users\Guest\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Guest\AppData\Local\torch
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\torch
Folder Deleted : C:\Users\Kaila\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Kaila\AppData\Local\torch
Folder Deleted : C:\Users\Kaila\AppData\Local\Temp\BrowseStudio
Folder Deleted : C:\Users\Kaila\AppData\Roaming\defaulttab
Folder Deleted : C:\Users\Kaila\AppData\Roaming\DigitalSites
Folder Deleted : C:\Users\Kaila\AppData\Roaming\MailUpdate
Folder Deleted : C:\Users\Kaila\Documents\Optimizer Pro
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk
Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk
Folder Deleted : C:\Users\Administrator\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk
Folder Deleted : C:\Users\Guest\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk
Folder Deleted : C:\Users\Kaila\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk
File Deleted : C:\Windows\System32\\drivers\{e8294a7e-8442-4f3a-8722-cb5c3f67ed67}Gw64.sys
File Deleted : C:\Windows\System32\\drivers\{fd74c1d1-1ac3-43f9-8336-32679dc7de45}Gw64.sys
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.boostsaves.com_0.localstorage
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.boostsaves.com_0.localstorage-journal
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.lyricsfreak.com_0.localstorage
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.plyrics.com_0.localstorage
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.boostsaves.com_0.localstorage
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.boostsaves.com_0.localstorage-journal
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage-journal
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage-journal
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_www.superfish.com_0.localstorage
File Deleted : C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_www.superfish.com_0.localstorage-journal
 
***** [ Scheduled Tasks ] *****
 
Task Deleted : Digital Sites
Task Deleted : SW-Booster-S-792098896
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
Key Deleted : HKLM\SOFTWARE\Classes\AppID\Extension.DLL
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\.
Key Deleted : HKLM\SOFTWARE\Classes\..10
Key Deleted : HKLM\SOFTWARE\Classes\..9
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\Update BrowseStudio
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\Util BrowseStudio
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\S-792098896
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{185f2a84-d714-431a-896f-5394d98e9f17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{357e8946-cc58-4964-a1a8-1ce6e63b7408}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{401e513c-e7a7-4efb-abba-9d4bf6166c29}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7861bf27-2437-489d-bed2-8620d7436c29}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{f43940fd-27fc-4deb-82f6-742513a22230}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1e9e0e98-4ab7-40b0-a0ce-69105c1b7c92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E5A65627-A3CF-44FD-AD64-3F593BD02924}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{AC329328-7EC4-4C34-B672-0A2B90CB9B00}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{b8f74fd2-41c2-4e1c-8941-d70b0bc59ff0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{185f2a84-d714-431a-896f-5394d98e9f17}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{401e513c-e7a7-4efb-abba-9d4bf6166c29}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{185f2a84-d714-431a-896f-5394d98e9f17}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{357e8946-cc58-4964-a1a8-1ce6e63b7408}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{401e513c-e7a7-4efb-abba-9d4bf6166c29}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7861bf27-2437-489d-bed2-8620d7436c29}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{f43940fd-27fc-4deb-82f6-742513a22230}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{185f2a84-d714-431a-896f-5394d98e9f17}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{357e8946-cc58-4964-a1a8-1ce6e63b7408}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{401e513c-e7a7-4efb-abba-9d4bf6166c29}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{7861bf27-2437-489d-bed2-8620d7436c29}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{f43940fd-27fc-4deb-82f6-742513a22230}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E5A65627-A3CF-44FD-AD64-3F593BD02924}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{185f2a84-d714-431a-896f-5394d98e9f17}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{401e513c-e7a7-4efb-abba-9d4bf6166c29}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{4223D123-BC4E-45E7-913D-0A53AC7678DB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\dsiteproducts
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\RegisteredApplicationsEx
Key Deleted : HKCU\Software\BrowseStudio
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9}
Key Deleted : HKLM\SOFTWARE\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\SOFTWARE\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9}
Key Deleted : HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\SOFTWARE\Default Tab
Key Deleted : HKLM\SOFTWARE\DefaultTab
Key Deleted : HKLM\SOFTWARE\SupDp
Key Deleted : HKLM\SOFTWARE\SW-Booster
Key Deleted : HKLM\SOFTWARE\V9Software
Key Deleted : HKLM\SOFTWARE\BrowseStudio
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Digital Sites
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4820778D-AB0D-6D18-C316-52A6A0E1D507}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{37476589-E48E-439E-A706-56189E2ED4C4}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{35E13884-BAC3-5F4A-799B-05F882E0BD9F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6A08B379-76FB-B4CF-0C70-CAFCD3635A77}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7E7FAE3D-3358-D280-8DBF-E8E2D94326D1}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BrowseStudio
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17344
 
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Search Page]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Default_Search_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
 
-\\ Google Chrome v
 
[C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : lifbcibllhkdhoafpjfnlhfpfgnpldfl
 
-\\ Comodo Dragon v
 
 
*************************
 
AdwCleaner[R0].txt - [17570 octets] - [19/11/2014 12:01:25]
AdwCleaner[S0].txt - [15378 octets] - [19/11/2014 12:06:45]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [15439 octets] ##########


#4 JennaOptimist

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Posted 19 November 2014 - 01:22 PM

It also is trying to not let me download anything.  It keeps downloading "file adventure" instead of the files I am trying to download to get rid of this retched thing!  I didn't realize how many curse words I could say in such a short period of time!



#5 JennaOptimist

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Posted 19 November 2014 - 02:26 PM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 11/19/2014
Scan Time: 12:33:47 PM
Logfile: 
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.11.19.06
Rootkit Database: v2014.11.18.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Kaila
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 367287
Time Elapsed: 36 min, 13 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 2
PUP.Optional.SweetPacks.A, C:\Program Files (x86)\Voucherpush\Basement\ExtensionUpdaterService.exe, 4104, Delete-on-Reboot, [5ce3c6770b71c47287120020669b18e8]
PUP.Optional.MaintainerSvc.A, C:\ProgramData\ddc24aa9-6c5d-44d0-8c40-9bed83bb2ab7\maintainer.exe, 5476, Delete-on-Reboot, [7bc4b7869fddb77f3b78a23e639ec53b]
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 3
PUP.Optional.SweetPacks.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\Update Service for Voucherpush, Quarantined, [5ce3c6770b71c47287120020669b18e8], 
PUP.Optional.MaintainerSvc.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\MaintainerSvc4.52.864054, Quarantined, [7bc4b7869fddb77f3b78a23e639ec53b], 
PUP.Optional.Booster.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{fc67e7a0}, Quarantined, [41fe90ad3b41053142a13c14a55eba46], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 2
PUP.Optional.BrowseStudio.A, C:\Program Files (x86)\BrowseStudio, Quarantined, [ab940f2e4e2e3df905c27cb91be88080], 
PUP.Optional.BrowseStudio.A, C:\Program Files (x86)\BrowseStudio\bin, Quarantined, [ab940f2e4e2e3df905c27cb91be88080], 
 
Files: 31
PUP.Optional.SweetPacks.A, C:\Program Files (x86)\Voucherpush\Basement\ExtensionUpdaterService.exe, Delete-on-Reboot, [5ce3c6770b71c47287120020669b18e8], 
PUP.Optional.MaintainerSvc.A, C:\ProgramData\ddc24aa9-6c5d-44d0-8c40-9bed83bb2ab7\maintainer.exe, Delete-on-Reboot, [7bc4b7869fddb77f3b78a23e639ec53b], 
PUP.Optional.iBryte, C:\$Recycle.Bin\S-1-5-21-297482446-94175735-1307091956-1000\$R6PGIEG.exe, Quarantined, [043be459de9e8bab52edf931b9473ec2], 
PUP.Optional.Bundle, C:\$Recycle.Bin\S-1-5-21-297482446-94175735-1307091956-1000\$RUC5DV8.exe, Quarantined, [b18ef14cb1cb2115078f6ad6cb3a9769], 
PUP.Optional.iBryte, C:\$Recycle.Bin\S-1-5-21-297482446-94175735-1307091956-1000\$RQE5DAC.exe, Quarantined, [1629c8758bf1b6800837ab7fc83830d0], 
PUP.Optional.iBryte, C:\$Recycle.Bin\S-1-5-21-297482446-94175735-1307091956-1000\$RSEY2Z7.exe, Quarantined, [54ebf04def8d8bab4ff08aa0d030b34d], 
PUP.Optional.iBryte, C:\$Recycle.Bin\S-1-5-21-297482446-94175735-1307091956-1000\$REZJVYP.exe, Quarantined, [3e013a032854db5b8eb11d0d9a661fe1], 
PUP.Optional.MultiPlug, C:\Users\Kaila\AppData\Local\Temp\a232350C242.exe, Quarantined, [45fa2716dd9f1e183828a638907105fb], 
PUP.Optional.EZDownloader.A, C:\Users\Kaila\AppData\Local\Temp\F2809Ea432\temp\EzDownloader_setup.exe, Quarantined, [f34c87b6e597a6903395fd22946c5ca4], 
PUP.Optional.MultiPlug.A, C:\Users\Kaila\AppData\Local\Temp\F2809Ea432\temp\hpds_setup.exe, Quarantined, [f64955e854285dd9a471f9fce71abe42], 
Trojan.Downloader, C:\Users\Kaila\AppData\Local\Temp\F2809Ea432\temp\usetup.exe, Quarantined, [e9565ae3ceae94a2021fcee760a2ac54], 
PUP.Optional.BPlug, C:\Users\Kaila\AppData\Local\Temp\is765589038\0B6C1EBA_stp.EXE, Quarantined, [4ef190ad93e91521ff65f7cdf30efe02], 
PUP.Optional.iBryte, C:\Users\Kaila\Downloads\setup (1).exe, Quarantined, [dd62fe3fc2ba3afcff40ab7f38c8dd23], 
PUP.Optional.iBryte, C:\Users\Kaila\Downloads\setup (2).exe, Quarantined, [093681bc84f8a294013e2208a55baa56], 
PUP.Optional.iBryte, C:\Users\Kaila\Downloads\setup (3).exe, Quarantined, [97a8ee4fe49850e6af9001299f61738d], 
PUP.Optional.iBryte, C:\Users\Kaila\Downloads\setup (4).exe, Quarantined, [ff40cc713349b086df60fc2efe0220e0], 
PUP.Optional.iBryte, C:\Users\Kaila\Downloads\setup.exe, Quarantined, [a59a66d7adcffc3aad92f03aed1330d0], 
PUP.Optional.Boost.A, C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_static.boostsaves.com_0.localstorage, Delete-on-Reboot, [60dfe9547a02f73fcad66ce1b15243bd], 
PUP.Optional.Boost.A, C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_static.boostsaves.com_0.localstorage-journal, Delete-on-Reboot, [7dc2ba837c00c2741c848dc00ef59769], 
PUP.Optional.Boost.A, C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.boostsaves.com_0.localstorage, Delete-on-Reboot, [1926bf7e3745290d871ab598f40f0af6], 
PUP.Optional.Boost.A, C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.boostsaves.com_0.localstorage-journal, Delete-on-Reboot, [de61a697760662d4871a88c55aa9e11f], 
PUP.Optional.MindSpark.A, C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_internetspeedtracker.dl.tb.ask.com_0.localstorage, Quarantined, [45fa9f9e98e475c1efdb203f897a44bc], 
PUP.Optional.MindSpark.A, C:\Users\Kaila\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_internetspeedtracker.dl.tb.ask.com_0.localstorage-journal, Quarantined, [41fe68d5a3d9231324a675ea976c17e9], 
PUP.Optional.BrowseStudio.A, C:\Program Files (x86)\BrowseStudio\bin\7za.exe, Quarantined, [ab940f2e4e2e3df905c27cb91be88080], 
PUP.Optional.BrowseStudio.A, C:\Program Files (x86)\BrowseStudio\bin\BrowserAdapter.7z, Quarantined, [ab940f2e4e2e3df905c27cb91be88080], 
PUP.Optional.BrowseStudio.A, C:\Program Files (x86)\BrowseStudio\bin\BrowseStudio.BrowserAdapter.exe, Quarantined, [ab940f2e4e2e3df905c27cb91be88080], 
PUP.Optional.BrowseStudio.A, C:\Program Files (x86)\BrowseStudio\bin\BrowseStudio.BrowserAdapter64.exe, Quarantined, [ab940f2e4e2e3df905c27cb91be88080], 
PUP.Optional.BrowseStudio.A, C:\Program Files (x86)\BrowseStudio\bin\e8294a7e84424f3a8722.dll, Quarantined, [ab940f2e4e2e3df905c27cb91be88080], 
PUP.Optional.BrowseStudio.A, C:\Program Files (x86)\BrowseStudio\bin\e8294a7e84424f3a872264.dll, Quarantined, [ab940f2e4e2e3df905c27cb91be88080], 
PUP.Optional.BrowseStudio.A, C:\Program Files (x86)\BrowseStudio\bin\{e8294a7e-8442-4f3a-8722-cb5c3f67ed67}.dll, Quarantined, [ab940f2e4e2e3df905c27cb91be88080], 
PUP.Optional.BrowseStudio.A, C:\Program Files (x86)\BrowseStudio\bin\{e8294a7e-8442-4f3a-8722-cb5c3f67ed67}64.dll, Quarantined, [ab940f2e4e2e3df905c27cb91be88080], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#6 JennaOptimist

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Posted 05 December 2014 - 06:02 PM

I was FINALLY able to complete step 3!  I have had quite a bit of difficulty.  So far, the issue has lessened but not disappeared.  I will move on to step 4 tonight.  

 

Thank you so much for your patience.

 

 

 

C:\AdwCleaner\Quarantine\C\Program Files (x86)\BrowseStudio\fappblnaebeochecpgnolonpeplcpkig.crx.vir Win32/BrowseFox.Q potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\BrowseStudio\bin\e8294a7e84424f3a872264.dll.vir a variant of Win64/BrowseFox.CI potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\BrowseStudio\bin\fd74c1d11ac343f9833664.dll.vir a variant of Win64/BrowseFox.CI potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\BrowseStudio\bin\{e8294a7e-8442-4f3a-8722-cb5c3f67ed67}64.dll.vir a variant of Win64/BrowseFox.CH potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\BrowseStudio\bin\{fd74c1d1-1ac3-43f9-8336-32679dc7de45}64.dll.vir a variant of Win64/BrowseFox.CH potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\BrowseStudio\bin\plugins\BrowseStudio.GCUpdate.dll.vir a variant of MSIL/BrowseFox.K potentially unwanted application
C:\AdwCleaner\Quarantine\C\Users\Administrator\AppData\Local\Chromatic Browser\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Administrator\AppData\Local\Chromatic Browser\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Administrator\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Administrator\AppData\Local\torch\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Administrator\AppData\Local\torch\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Guest\AppData\Local\Chromatic Browser\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Guest\AppData\Local\Chromatic Browser\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Guest\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Guest\AppData\Local\torch\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Guest\AppData\Local\torch\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\HomeGroupUser$\AppData\Local\Chromatic Browser\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\HomeGroupUser$\AppData\Local\Chromatic Browser\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\HomeGroupUser$\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\HomeGroupUser$\AppData\Local\torch\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\HomeGroupUser$\AppData\Local\torch\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Kaila\AppData\Local\Chromatic Browser\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Kaila\AppData\Local\Chromatic Browser\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Kaila\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Kaila\AppData\Local\torch\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js.vir JS/Kryptik.ATB trojan
C:\AdwCleaner\Quarantine\C\Users\Kaila\AppData\Local\torch\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js.vir JS/Kryptik.ATB trojan
C:\Users\Administrator\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\Administrator\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\Administrator\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js JS/Kryptik.ATB trojan
C:\Users\Guest\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\Guest\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\Guest\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js JS/Kryptik.ATB trojan
C:\Users\HomeGroupUser$\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js JS/Kryptik.ATB trojan
C:\Users\Kaila\AppData\Local\Comodo\Dragon\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\Kaila\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\ddkahgkblobiogkkeedfnjkldecloidi\108\Ugt.js JS/Kryptik.ATB trojan
C:\Users\Kaila\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\kndblfgjjeokdohknkjbgkeoochlbmpk\2.0\D.js JS/Kryptik.ATB trojan
C:\Users\Kaila\AppData\Local\Temp\APNStub.exe a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application
C:\Users\Kaila\AppData\Local\Temp\F2809Ea432\temp\putfu.exe a variant of Win32/Adware.MultiPlug.DX application
C:\Users\Kaila\Downloads\Setup (1).exe a variant of Win32/SoftPulse.R potentially unwanted application
C:\Users\Kaila\Downloads\Setup (2).exe a variant of Win32/SoftPulse.R potentially unwanted application
C:\Users\Kaila\Downloads\Setup (3).exe a variant of Win32/SoftPulse.P potentially unwanted application
C:\Users\Kaila\Downloads\Setup (4).exe Win32/InstalleRex.M potentially unwanted application
C:\Users\Kaila\Downloads\Setup.exe a variant of Win32/SoftPulse.R potentially unwanted application
C:\Users\Kaila\Downloads\WeatherBugSetup (1).msi a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application
C:\Users\Kaila\Downloads\WeatherBugSetup (2).msi a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application
C:\Users\Kaila\Downloads\WeatherBugSetup.msi a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application
 


#7 JennaOptimist

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Posted 05 December 2014 - 08:57 PM

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Kaila (administrator) on 05-12-2014 at 19:51:04
Running from "C:\Users\Kaila\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Kaila-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : netgear.com
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 54-04-A6-2D-0F-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : netgear.com
   Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
   Physical Address. . . . . . . . . : E0-B9-A5-CE-01-DC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::a4e0:a941:a15c:2f94%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.254.15(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, December 05, 2014 9:11:16 AM
   Lease Expires . . . . . . . . . . : Saturday, December 06, 2014 4:35:45 PM
   Default Gateway . . . . . . . . . : 192.168.254.254
   DHCP Server . . . . . . . . . . . : 192.168.254.254
   DHCPv6 IAID . . . . . . . . . . . : 249608613
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-38-F8-E2-E0-B9-A5-CE-01-DC
   DNS Servers . . . . . . . . . . . : 192.168.254.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.254.254
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
 
Pinging google.com [173.194.121.9] with 32 bytes of data:
Reply from 173.194.121.9: bytes=32 time=167ms TTL=52
Reply from 173.194.121.9: bytes=32 time=223ms TTL=52
 
Ping statistics for 173.194.121.9:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 167ms, Maximum = 223ms, Average = 195ms
Server:  dslrouter.netgear.com
Address:  192.168.254.254
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=313ms TTL=52
Reply from 98.138.253.109: bytes=32 time=505ms TTL=52
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 313ms, Maximum = 505ms, Average = 409ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...54 04 a6 2d 0f 09 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
 11...e0 b9 a5 ce 01 dc ......Atheros AR9285 Wireless Network Adapter
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0  192.168.254.254   192.168.254.15     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.254.0    255.255.255.0         On-link    192.168.254.15    281
   192.168.254.15  255.255.255.255         On-link    192.168.254.15    281
  192.168.254.255  255.255.255.255         On-link    192.168.254.15    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    192.168.254.15    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    192.168.254.15    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::a4e0:a941:a15c:2f94/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/05/2014 11:13:07 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (12/05/2014 11:12:19 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (12/05/2014 11:12:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (12/05/2014 11:12:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (12/05/2014 11:10:52 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (12/05/2014 11:10:51 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (12/05/2014 09:08:20 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 27253
 
Error: (12/05/2014 09:08:20 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 27253
 
Error: (12/05/2014 09:08:20 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/05/2014 09:07:58 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5507
 
 
System errors:
=============
Error: (12/05/2014 09:12:47 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error: 
%%2
 
Error: (12/05/2014 09:10:40 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the DeltaFix service to connect.
 
Error: (12/05/2014 09:10:07 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:08:25 AM on ‎12/‎5/‎2014 was unexpected.
 
Error: (12/05/2014 08:21:26 AM) (Source: Service Control Manager) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (12/05/2014 08:20:54 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (12/05/2014 08:17:17 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (12/05/2014 08:16:46 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (12/05/2014 08:16:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (12/05/2014 08:15:38 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
 
Error: (11/28/2014 03:45:18 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
 
 
Microsoft Office Sessions:
=========================
Error: (12/05/2014 11:13:07 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Kaila\Downloads\esetsmartinstaller_enu.exe
 
Error: (12/05/2014 11:12:19 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Kaila\Downloads\esetsmartinstaller_enu.exe
 
Error: (12/05/2014 11:12:05 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Kaila\Downloads\esetsmartinstaller_enu.exe
 
Error: (12/05/2014 11:12:05 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Kaila\Downloads\esetsmartinstaller_enu.exe
 
Error: (12/05/2014 11:10:52 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Kaila\Downloads\esetsmartinstaller_enu (1).exe
 
Error: (12/05/2014 11:10:51 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Kaila\Downloads\esetsmartinstaller_enu (2).exe
 
Error: (12/05/2014 09:08:20 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 27253
 
Error: (12/05/2014 09:08:20 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 27253
 
Error: (12/05/2014 09:08:20 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/05/2014 09:07:58 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5507
 
 
 
=========================== Installed Programs ============================
4500_G510gm_Help (x32 Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510gm (x32 Version: 000.0.423.000 - Hewlett-Packard) Hidden
4500G510gm_Software_Min (x32 Version: 000.0.423.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (Version: 6.2.1 - Hewlett-Packard) Hidden
Adobe Flash Player 10 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 10.0.32.18 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\...\AmUStor) (Version: 1.2.0117.08443 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.2.0117.08443 - Alcor Micro Corp.) Hidden
Apple Application Support (HKLM-x32\...\{EB879750-CCBD-4013-BFD5-0294D4DA5BD0}) (Version: 2.1.7 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B8AD779A-82DA-4365-A7D0-AD3DCFC55CFF}) (Version: 5.1.1.4 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ASUS AI Recovery (HKLM-x32\...\{D39F0676-163E-4595-A917-E28F99BBD4D2}) (Version: 1.0.24 - ASUS)
ASUS FaceLogon (HKLM-x32\...\{64452561-169F-4A36-A2FF-B5E118EC65F5}) (Version: 1.0.0013 - ASUS)
ASUS FancyStart (HKLM-x32\...\{2B81872B-A054-48DA-BE3B-FA5C164C303A}) (Version: 1.1.0 - ASUSTeK Computer Inc.)
ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.0.28 - ASUS)
ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.1.2 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}) (Version: 1.1.50 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 1.02.0037 - ASUS)
ASUS Virtual Camera (HKLM-x32\...\{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}) (Version: 1.0.24 - asus)
ASUS WebStorage (HKLM-x32\...\ASUS WebStorage) (Version: 3.0.84.161 - eCareme Technologies, Inc.)
AsusScr_K3 Series_ENG (HKLM-x32\...\AsusScr_K3 Series_ENG) (Version: 1.0.0001 - ASUS)
AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.4.617 - ASUSTEK)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0008 - ASUS)
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Control ActiveX de Windows Live Mesh para conexiones remotas (HKLM-x32\...\{04668DF2-D32F-4555-9C7E-35523DCD6544}) (Version: 15.4.5722.2 - Microsoft Corporation)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (HKLM-x32\...\{55D003F4-9599-44BF-BA9E-95D060730DD3}) (Version: 15.4.5722.2 - Microsoft Corporation)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (HKLM-x32\...\{E54EEB5D-41ED-40FE-B4A8-8565DB81469B}) (Version: 15.4.5722.2 - Microsoft Corporation)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.1908 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.1908 - CyberLink Corp.) Hidden
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.3602c - CyberLink Corp.)
CyberLink Power2Go (x32 Version: 6.1.3602c - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden
DocMgr (x32 Version: 130.0.000.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Fable III (HKLM-x32\...\GFWL_{4D53090A-9B45-437B-A66A-831000008300}) (Version: 1.0.0000.131 - Microsoft Game Studios)
Fable III (x32 Version: 1.0.0000.131 - Microsoft Game Studios) Hidden
Fable III (x32 Version: 1.0.0002.131 - Microsoft Game Studios) Hidden
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
Fast Boot (HKLM\...\{13F4A7F3-EABC-4261-AF6B-1317777F0755}) (Version: 1.0.9 - ASUS)
Fax (x32 Version: 130.0.418.000 - Hewlett-Packard) Hidden
Galeria de Fotografias do Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galería fotográfica de Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie de photos Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP ENVY 4500 series Basic Device Software (HKLM\...\{2369F346-79DE-4D08-8999-AACFF6F41A6F}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
HP ENVY 4500 series Help (HKLM-x32\...\{95BECC50-22B4-4FCA-8A2E-BF77713E6D3A}) (Version: 30.0.0 - Hewlett Packard)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Officejet 4500 G510g-m (HKLM\...\{E5083D57-D93F-404C-A91F-1C50D67C2BEB}) (Version: 13.0 - HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2462 - Intel Corporation)
Intel® Turbo Boost Technology Monitor (HKLM\...\{39F4C6F9-618A-4E5B-8FB2-6BD661174E32}) (Version: 1.0.400.4 - Intel)
iTunes (HKLM\...\{4BDE7544-0A08-4AD9-8A8F-4B7944471C36}) (Version: 10.6.0.40 - Apple Inc.)
Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217040FF}) (Version: 7.0.650 - Oracle)
Java Auto Updater (x32 Version: 2.1.65.20 - Oracle, Inc.) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft PowerPoint Viewer (HKLM-x32\...\{95140000-00AF-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Network64 (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Nuance PDF Reader (HKLM-x32\...\{B480904D-F73F-4673-B034-8A5F492C9184}) (Version: 6.00.0041 - Nuance Communications, Inc.)
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
oDesk Team (HKCU\...\oDVT) (Version:  - oDesk Corporation)
Product Improvement Study for HP ENVY 4500 series (HKLM\...\{7D5D56E5-5869-4D0F-8D6C-6291004F9DF2}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6304 - Realtek Semiconductor Corp.)
SAMSUNG Mobile Modem Driver Set (HKLM\...\SAMSUNG Mobile Modem) (Version:  - )
Samsung Mobile phone USB driver Drive Software (HKLM\...\Samsung Mobile phone USB driver Drive) (Version:  - )
SAMSUNG Mobile USB Modem 1.0 Software (HKLM\...\SAMSUNG Mobile USB Modem 1.0) (Version:  - )
SAMSUNG Mobile USB Modem Software (HKLM\...\SAMSUNG Mobile USB Modem) (Version:  - )
Samsung PC Studio 3 USB Driver Installer (HKLM-x32\...\{EBA29752-DDD2-4B62-B2E3-9841F92A3E3A}) (Version: 3.2.0.70701 - Samsung Electronics Co., Ltd.)
Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
SmartWebPrinting (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Sonic Focus (HKLM-x32\...\{09BCB9CE-964B-4BDA-AE46-B5A0ABEF1D3F}) (Version: 1.00.0000 - Virage Logic, Corp.)
Status (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
syncables desktop SE (HKLM-x32\...\{341697D8-9923-445E-B42A-529E5A99CB7A}) (Version: 5.5.746.11492 - syncables)
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.376.000 - Hewlett-Packard) Hidden
Trend Micro Titanium Internet Security (HKLM\...\{ABBD4BA8-6703-40D2-AB1E-5BB1F7DB49A4}) (Version: 3.0 - Trend Micro Inc.)
Trend Micro Titanium Internet Security (Version: 3.00 - Trend Micro Inc.) Hidden
Voucherpush (HKLM-x32\...\Voucherpush) (Version: 1.0.0.50 - Voucherpush)
War Thunder Launcher 1.0.1.420 (HKLM-x32\...\{ed8deea4-29fa-3932-9612-e2122d8a62d9}}_is1) (Version:  - Gaijin Entertainment)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ???? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.32.3 - ASUS)
Wireless Console 3 (HKLM-x32\...\{19EA33FB-B34E-40EA-8B8A-61743AEB795A}) (Version: 3.0.25 - ASUS)
Yahoo! SiteBuilder (HKLM-x32\...\Yahoo! SiteBuilder) (Version: 2.8.5 - Yahoo! Inc.)
Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - )
??????? Windows Live Mesh ActiveX ??(????) (HKLM-x32\...\{F992409C-9D10-4AE2-BAEB-B5409AD3785E}) (Version: 15.4.5722.2 - Microsoft Corporation)
??????? Windows Live Mesh ActiveX ??? (HKLM-x32\...\{622DE1BE-9EDE-49D3-B349-29D64760342A}) (Version: 15.4.5722.2 - Microsoft Corporation)
 
========================= Devices: ================================
 
Name: HP LaserJet 400 M401n
Description: HP LaserJet 400 M401n
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
Name: Photosmart Plus B209a-m
Description: Photosmart Plus B209a-m
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: HP LaserJet Professional P1102w
Description: HP LaserJet Professional P1102w
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: HP LaserJet P3005
Description: HP LaserJet P3005
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: HP LaserJet Professional P1102w
Description: HP LaserJet Professional P1102w
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: hp LaserJet 1320 series
Description: hp LaserJet 1320 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: HP Color LaserJet 3600
Description: HP Color LaserJet 3600
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: HP LaserJet P3005
Description: HP LaserJet P3005
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Officejet Pro 8500 A910
Description: Officejet Pro 8500 A910
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Deskjet 3050A J611 series
Description: Deskjet 3050A J611 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Deskjet 3050A J611 series
Description: Deskjet 3050A J611 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Photosmart C4700 series
Description: Photosmart C4700 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Photosmart D110 series
Description: Photosmart D110 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Photosmart D110 series
Description: Photosmart D110 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Officejet 6600
Description: Officejet 6600
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Deskjet 3050A J611 series
Description: Deskjet 3050A J611 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: HP LaserJet 400 color M451dn
Description: HP LaserJet 400 color M451dn
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 24%
Total physical RAM: 3874.21 MB
Available physical RAM: 2933 MB
Total Pagefile: 7746.61 MB
Available Pagefile: 6077.21 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.39 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:186.3 GB) (Free:59.68 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:254.45 GB) (Free:254.36 GB) NTFS
3 Drive e: (TRANSFORMERS_3) (CDROM) (Total:7.61 GB) (Free:0 GB) UDF
4 Drive f: () (Removable) (Total:14.83 GB) (Free:1.07 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\KAILA-PC
 
Administrator            Guest                    Kaila                    
 
========================= Restore Points ==================================
 
21-11-2014 17:44:20 Scheduled Checkpoint
22-11-2014 09:00:38 Windows Update
05-12-2014 15:46:43 Scheduled Checkpoint
 
**** End of log ****
 


#8 JennaOptimist

JennaOptimist
  • Topic Starter

  • Members
  • 16 posts
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  • Local time:12:10 AM

Posted 05 December 2014 - 09:13 PM

It appears that I have completed all of the steps.  I appreciate any further help you can give me.  Thank you.


It appears that I have completed all of the steps.  I appreciate any further help you can give me.  Thank you.



#9 Kirbyofdeath

Kirbyofdeath

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Posted 08 December 2014 - 12:37 PM

Are the problems fixed?






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