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Virus warning and computer crash. Please help.


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2 replies to this topic

#1 mikess

mikess

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Posted 18 November 2014 - 09:40 PM

Hey,

 

So a random tab opened up in my web browser as well as a pop up saying my computer was compromised.  Then the next day the comp crashed.  It's been working okay since, and Malwarbytes nor Avast are picking up anything really, but I want to make sure I'm safe.

 

I'd appreciate any help.  Thanks in advance.  Logs:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17344
Run by Mike at 15:09:55 on 2014-11-11
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.4029.2051 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Tablet\Wacom\Wacom_TouchService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Tablet\Wacom\Wacom_TouchUser.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\spool\drivers\x64\3\E_IATI9LA.EXE
C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Users\Mike\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files (x86)\Secunia\PSI\PSIA.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Secunia\PSI\sua.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_15_0_0_189.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_15_0_0_189.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://nmd.msn.com
mStart Page = hxxp://www.google.com
mWinlogon: Userinit = userinit.exe,
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
uRun: [EPSON Stylus Photo R1800] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATI9LA.EXE /FU "C:\Windows\TEMP\E_SAC18.tmp" /EF "HKCU"
uRun: [Spotify Web Helper] "C:\Users\Mike\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
dRunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: C:\Users\Mike\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Mike\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SECUNI~1.LNK - C:\Program Files (x86)\Secunia\PSI\psi_tray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDDMST~1.LNK - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDSMAR~1.LNK - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{5FC704DE-DFA9-474F-8FF6-966710A5DCC8} : DHCPNameServer = 75.75.75.75 75.75.76.76
SSODL: WebCheck - <orphaned>
x64-mStart Page = hxxp://www.google.com
x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Mike\AppData\Roaming\Mozilla\Firefox\Profiles\aba9beho.default\
FF - prefs.js: browser.startup.homepage - hxxps://yahoo.com/
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\TabletPlugins\npwacom.dll
FF - plugin: C:\Program Files (x86)\TabletPlugins\npWacomTabletPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_189.dll
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2014-2-1 65776]
R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2014-2-1 224896]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswsnx.sys [2014-2-1 1041168]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswsp.sys [2014-2-1 427360]
R2 aswHwid;avast! HardwareID;C:\Windows\System32\drivers\aswHwid.sys [2014-6-20 29208]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2014-2-1 79184]
R2 aswStm;aswStm;C:\Windows\System32\drivers\aswstm.sys [2014-2-1 92008]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2014-7-20 50344]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-10-13 249648]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-9-21 1871160]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-9-21 968504]
R2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2011-10-14 994360]
R2 Secunia Update Agent;Secunia Update Agent;C:\Program Files (x86)\Secunia\PSI\sua.exe [2011-10-14 399416]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 TabletServiceWacom;TabletServiceWacom;C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe [2014-2-22 7515000]
R2 TouchServiceWacom;Wacom Professional Touch Service;C:\Program Files\Tablet\Wacom\Wacom_TouchService.exe [2014-2-22 552312]
R2 WDDMService;WD SmartWare Drive Manager Service;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2010-1-21 130048]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-2-17 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-9-30 129752]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-9-21 63704]
R3 PSI;PSI;C:\Windows\System32\drivers\psi_mf.sys [2010-9-1 17976]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
R3 wacmoumonitor;Wacom Mode Helper;C:\Windows\System32\drivers\wacmoumonitor.sys [2014-2-22 13312]
S2 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-10-21 196176]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-10-15 111616]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-2-2 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2013-3-18 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2014-2-2 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2009-2-13 14464]
.
=============== Created Last 30 ================
.
2014-11-11 17:37:27    11627712    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{A5728788-095B-48A1-A02F-6B4AAAD5641E}\mpengine.dll
2014-11-02 20:49:50    --------    d-sh--w-    C:\Users\Mike\AppData\Local\EmieUserList
2014-11-02 20:49:50    --------    d-sh--w-    C:\Users\Mike\AppData\Local\EmieSiteList
2014-10-15 15:56:57    497664    ----a-w-    C:\Windows\System32\drmmgrtn.dll
2014-10-15 15:55:54    3241472    ----a-w-    C:\Windows\System32\msi.dll
.
==================== Find3M  ====================
.
2014-11-11 19:48:39    129752    ----a-w-    C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-11-04 18:07:52    701104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2014-11-04 18:07:51    71344    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-10-28 10:34:58    275080    ------w-    C:\Windows\System32\MpSigStub.exe
2014-10-01 16:11:26    63704    ----a-w-    C:\Windows\System32\drivers\mwac.sys
2014-10-01 16:11:16    93400    ----a-w-    C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-01 16:11:12    25816    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2014-09-29 00:58:48    3198976    ----a-w-    C:\Windows\System32\win32k.sys
2014-09-25 22:32:04    2017280    ----a-w-    C:\Windows\SysWow64\inetcpl.cpl
2014-09-25 22:31:02    2108416    ----a-w-    C:\Windows\System32\inetcpl.cpl
2014-09-25 02:08:38    371712    ----a-w-    C:\Windows\System32\qdvd.dll
2014-09-25 01:40:50    519680    ----a-w-    C:\Windows\SysWow64\qdvd.dll
2014-09-19 01:56:02    2724864    ----a-w-    C:\Windows\System32\mshtml.tlb
2014-09-19 01:55:49    4096    ----a-w-    C:\Windows\System32\ieetwcollectorres.dll
2014-09-19 01:40:43    66048    ----a-w-    C:\Windows\System32\iesetup.dll
2014-09-19 01:40:03    547328    ----a-w-    C:\Windows\System32\vbscript.dll
2014-09-19 01:39:58    48640    ----a-w-    C:\Windows\System32\ieetwproxystub.dll
2014-09-19 01:38:27    83968    ----a-w-    C:\Windows\System32\MshtmlDac.dll
2014-09-19 01:36:57    5829632    ----a-w-    C:\Windows\System32\jscript9.dll
2014-09-19 01:26:00    139264    ----a-w-    C:\Windows\System32\ieUnatt.exe
2014-09-19 01:25:49    111616    ----a-w-    C:\Windows\System32\ieetwcollector.exe
2014-09-19 01:25:12    4201472    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2014-09-19 01:25:09    758272    ----a-w-    C:\Windows\System32\jscript9diag.dll
2014-09-19 01:18:02    940032    ----a-w-    C:\Windows\System32\MsSpellCheckingFacility.exe
2014-09-19 01:14:57    2724864    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2014-09-19 01:06:47    72704    ----a-w-    C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-09-19 01:02:07    454656    ----a-w-    C:\Windows\SysWow64\vbscript.dll
2014-09-19 01:01:47    61952    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2014-09-19 01:01:03    51200    ----a-w-    C:\Windows\SysWow64\ieetwproxystub.dll
2014-09-19 00:59:40    61952    ----a-w-    C:\Windows\SysWow64\MshtmlDac.dll
2014-09-19 00:50:16    112128    ----a-w-    C:\Windows\SysWow64\ieUnatt.exe
2014-09-19 00:49:31    597504    ----a-w-    C:\Windows\SysWow64\jscript9diag.dll
2014-09-19 00:40:12    1249280    ----a-w-    C:\Windows\System32\mshtmlmedia.dll
2014-09-19 00:36:23    60416    ----a-w-    C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-09-19 00:33:18    2309632    ----a-w-    C:\Windows\System32\wininet.dll
2014-09-19 00:18:55    1068032    ----a-w-    C:\Windows\SysWow64\mshtmlmedia.dll
2014-09-18 23:59:11    1810944    ----a-w-    C:\Windows\SysWow64\wininet.dll
2014-09-18 01:32:52    2363904    ----a-w-    C:\Windows\SysWow64\msi.dll
2014-09-13 01:58:18    77312    ----a-w-    C:\Windows\System32\packager.dll
2014-09-13 01:40:05    67072    ----a-w-    C:\Windows\SysWow64\packager.dll
2014-09-09 22:11:04    2048    ----a-w-    C:\Windows\System32\tzres.dll
2014-09-09 21:47:10    2048    ----a-w-    C:\Windows\SysWow64\tzres.dll
2014-09-09 21:26:09    17903792    ----a-w-    C:\Windows\SysWow64\FlashPlayerInstaller.exe
2014-09-04 05:23:20    424448    ----a-w-    C:\Windows\System32\rastls.dll
2014-09-04 05:04:15    372736    ----a-w-    C:\Windows\SysWow64\rastls.dll
2014-08-23 02:07:00    404480    ----a-w-    C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55    311808    ----a-w-    C:\Windows\SysWow64\gdi32.dll
2014-08-19 03:11:28    693176    ----a-w-    C:\Windows\System32\winload.efi
2014-08-19 03:10:10    616352    ----a-w-    C:\Windows\System32\winresume.efi
2014-08-19 03:08:04    503808    ----a-w-    C:\Windows\System32\srcore.dll
2014-08-19 03:08:04    50176    ----a-w-    C:\Windows\System32\srclient.dll
2014-08-19 03:08:03    63488    ----a-w-    C:\Windows\System32\setbcdlocale.dll
2014-08-19 03:07:51    58880    ----a-w-    C:\Windows\System32\appidapi.dll
2014-08-19 03:07:51    32256    ----a-w-    C:\Windows\System32\appidsvc.dll
2014-08-19 03:07:33    296960    ----a-w-    C:\Windows\System32\rstrui.exe
2014-08-19 03:07:11    17920    ----a-w-    C:\Windows\System32\appidcertstorecheck.exe
2014-08-19 03:07:11    146944    ----a-w-    C:\Windows\System32\appidpolicyconverter.exe
2014-08-19 02:41:39    43008    ----a-w-    C:\Windows\SysWow64\srclient.dll
2014-08-19 02:41:22    50688    ----a-w-    C:\Windows\SysWow64\appidapi.dll
2014-08-19 02:06:56    61440    ----a-w-    C:\Windows\System32\drivers\appid.sys
2014-07-21 15:20:31    50063360    ----a-w-    C:\Program Files (x86)\GUT7168.tmp
.
============= FINISH: 15:11:18.59 ===============
 

Attached Files



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Posted 23 November 2014 - 09:40 PM

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#3 HelpBot

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Posted 23 November 2014 - 10:58 PM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!





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