Hi, how are you?
I'm working on a Dell Inspiron 15 model 3521 running Windows 8.1 (updated from factory Windows 8).. It does have a touch screen which stopped working about 3 months ago.
Following Microsoft's website instructions, I found the "HID complaint touch screen" driver in Device Manager. I uninstalled it, then scanned for hardware changes. Nothing re-installed I did a Windows refresh but the HID touch screen driver is still not appearing.
How do I get it back? Should I reset Windows? Can I get that specific driver from another touch screen laptop? The laptop also does not have Pen & Touch enabled.
Any ideas would be greatly appreciated!!!