User reports that the computer will randomly freeze/hang up... can still move mouse cursor around but nothing responds and has to do a hard reboot. System has had BSOD issues in the past.
Recently, I reloaded the system with rather basic Windows 7 Enterprise SP1, Office 2013 32-bit, Adobe Acrobat Pro, and Skype. Also ran Windows Update and Dell System update.
User claimed there was a BSOD this morning but no dump file was created. Also is claiming that the system is still freezing.
System is a Dell Latitude E5540 (late 2013 model). Before the reload, I personally experienced the freezing aspect--regardless if power cord or network cord were connected (no other devices connected at the time).
attached are the most recent results of the minitool
Any assistance/suggestions/etc are appreciated.