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Are Windows 8.1 and Outlook 2013 Compatible or Not?


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#1 shamrock838

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Posted 17 November 2014 - 05:53 PM

Are Windows 8.1 and Outlook 2013 compatible – or not?  Everything I’ve tried to get connected in the past 2-3 weeks has failed. 

 

My ISP is comcast.net and they suggested an online procedure called “Configure Outcast 2013 for Comcast Email.”  I tried this several times and the final “Test Account Settings” always failed for both incoming and outgoing mail. 

 

Someone suggested it might be a password thing – or is it an Outlook 2013 or Windows 8.1 software bug?

 

Thanks,

shamrock838

 



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#2 Plumber

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Posted 17 November 2014 - 07:32 PM

According to microsoft it is.



#3 old rocker

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Posted 18 November 2014 - 08:19 AM

Hi,

Try following the instructions here. Pay special attention to steps 15 - 23!

http://customer.comcast.com/help-and-support/internet/configure-outlook-2013-email

 

 

Best of luck and Please keep BC posted!



#4 shamrock838

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Posted 19 November 2014 - 03:48 PM

Thanks but I've gone this route before - more than once.

 

But since you specially mentioned steps 15-23, I'll give it another go - carefully. 

 

I'll report back with the outcome.  Here goes ...

 

shamrock838






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