Please download and install Speccy
to provide us with information about your computer. When FileHippo opens, click on Download latest version
in the upper right pane.
When Speccy opens you will see a screen similar to the one below.
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.
The following screen will appear, click on Copy to Clipboard.
In your next post right click inside the Reply to Topic box, then click on Paste. This will load a link to the Speccy log.
Please post a screenshot of the Task Manager with the Processes tab clicked on, and a screenshot of your Startup Programs in System Configuration.
To open the Task Manager right click in the Task bar, then click on Task Manager. When it opens click on the Processes tab.
To open the System Configuration type in msconfig in the Search Programs and files box, then press Enter. When System Configuration opens click on the Startup tab.
How to make a screenshot
2. Follow the wizard to capture a screenshot
3. Use the built-in editor to resize, edit, or re-capture your screen shot.
4. Your screen shot will be saved to your desktop when you finish the wizard.
You can post the screenshot in your next post as an attachment.
Just below the area where you write text in a post there is the Post button, to the right of this is More Reply Options.
When you click on More Relpy Options you will see Attach Files and Browse, click on Browse, this will open Pictures on your computer, click on the image you want to post, then click on Attach This File, then Add Reply.