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Gateway laptop NE56R34u Windows 8

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#1 shashman


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Posted 16 November 2014 - 11:38 AM

I got this error just yesterday after I accidentally dropped my laptop

Your PC needs to be repaired
A required device isn't connected or can't be accessed
Error code 0xc0000185
You'll need to use the recovery tools on your installation media.....

What causes this and how can it been fixed


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#2 dicke



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Posted 18 November 2014 - 08:38 AM

I'm guessing that the fall caused some damage. Physical and or electrical, if it was turned on at the time.

I would attempt to backup anything critical, if possible, then find a technician who can determine the extent of the damage and provide you with some possible solutions. The costs will suggest repair or replacement.

Keep us posted



Stay well and surf safe [stay protected]

Dick E

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