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Curios question for computer wiz


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#1 llmullins

llmullins

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Posted 16 November 2014 - 09:54 AM

I Am 99% sure I have a virus. Waiting on another reply on here another person has same problemcant connect. To Internet same error message using vista. Tried EVERYTHING. My computer is over 5 yrs old. Can someone HELP me out give me an opinión FR your experience not being able to connect to Internet with virus is that bad?bad enough to go by another computer considering this one is 5 plus yrs old a toshiba that i didnt pay VERY much for that has Been a good computer or is it fixable without sinking $ into it? Thanks so much

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#2 Condobloke

Condobloke

    Outback Aussie @ 54.2101 N, 0.2906 W


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Posted 16 November 2014 - 05:36 PM

G'day llmullins, and Welcome to BC.

 

Please run these for me :  You will need to download the various tools to a thumb drive/usb stick...

 

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

 

Download MiniToolBox, save it to your desktop and run it.
    Checkmark the following checkboxes:
    Flush DNS
    Report IE Proxy Settings
    Reset IE Proxy Settings
    Report FF Proxy Settings
    Reset FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size.
    Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

 

 

Download MalwareBytes Anti-Malware to your desktop.

   Please download MALWAREBYTES Anti Malwareto your desktop.

NOTE. If you already have MBAM 2.0 installed scroll down. to the paragraph written in red


Otherwise....follow these instructions Please...

    Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
    At the end, be sure a checkmark is placed next to the following:

        Launch Malwarebytes Anti-Malware
        A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

    Click Finish.
    On the Dashboard, click the 'Update Now >>' link....IMPORTANT !!
 
    After the update completes, click the 'Scan Now >>' button.
   (Or, alternatively, on the Dashboard, click the Scan Now >> button...... If an update is available, click the Update Now button

    A Threat Scan will begin.
    When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
    (In most cases, a restart will be required.)
    Wait for the prompt to restart the computer to appear, then click on Yes.




If you already have MBAM 2.0 installed:

    On the Dashboard, click the 'Update Now >>' link
   After the update completes, click the 'Scan Now >>' button.
   (Or, alternatively, on the Dashboard, click the Scan Now >> button.
    If an update is available, click the Update Now button.)
    A Threat Scan will begin.
   When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
    (In most cases, a restart will be required.)

   Wait for the prompt to restart the computer to appear, then click  Yes.




 How To Find Your Logs ...
(Export log to save as txt

    After the restart , and you are back on your desktop, open MBAM once more.
    Click on the History tab > Application Logs.
    Double click on the Scan Log which shows the Date and time of the scan just performed.
    Click 'Export'.
    Click 'Text file (*.txt)'
    In the Save File dialog box which appears, click on Desktop.
    In the File name box type a name for your scan log.
    A message box named 'File Saved' should appear stating "Your file has been successfully exported".
    Click Ok
    Copy and Paste that saved log to your next reply, for me to review.




(Copy to clipboard for pasting into forum replies )

    After the restart and you are back on your desktop, open MBAM once more.
    Click on the History tab > Application Logs.
    Double click on the scan log which shows the Date and time of the scan just performed.
    Click 'Copy to Clipboard'
    Paste the contents of the clipboard into your reply, for my review.

 

 

 

 

 

Download Malwarebytes Anti-Rootkit to your desktop.

   Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
    Double click on downloaded file. OK self extracting prompt.
    MBAR will start. Click "Next" to continue.
    Click in the following screen "Update" to obtain the latest malware definitions.
    Once the update is complete select "Next" and click "Scan".
    When the scan is finished and no malware has been found select "Exit".
    If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
    Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
    "mbar-log-{date} (xx-xx-xx).txt"
    "system-log.txt"

 

 

 

Please download and run RKill by Grinler.
 A black DOS box will appear for a short time and then disappear.
 This is normal and indicates the tool ran successfully.
 At most the tool will usually run for about 2 minutes
 Please Copy / Paste the small log back here.

 
    RKill.exe:    http://www.bleepingcomputer.com/download/rkill/dl/10/

       iExplore.exe (renamed rKill.exe):     http://www.bleepingcomputer.com/download/rkill/dl/11/

Rkill.com   RKill Download Link Download Now Rkill.com


 


Edited by Condobloke, 16 November 2014 - 05:45 PM.

Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy




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