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AUDIO causing CPU USAGE 100%


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21 replies to this topic

#1 angeloscyprus

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Posted 16 November 2014 - 09:23 AM

Hi 

 

Im new here ,i just registered and i hope you can help me .

 

I have a windows7 Home Premium edition system and since making a RECOVERY on it ,whenever i play something that has audio ,either a video,mp4 or mp3 ,or even videos fron youtube the CPU goew to 100% usage thus stolling the computers function.

 

 

I have opened TASK MANAGER and it shows me the the SYSTEM is using all of the CPU 

 

Could you please help ?

 

angelos



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#2 Chris Cosgrove

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Posted 16 November 2014 - 05:01 PM

First of all - welcome to BC !

 

Some more info on your system would be most useful here. Can you publish a Speccy report please ?  Speccy is a small utility which examines your computer and lists the hardware and updates on your computer. You can download it from here -

 

http://www.bleepingcomputer.com/download/speccy/

 

Download it and install it, then run it. When it has finished analysing you can get a URL from it which you will please paste into your next post. all you need to paste is the URL, and no personal information is published in the data this URL contains. These two images will show you how to find and copy this URL -

 

https://imageshack.com/i/hlhxAaqxj

 

https://imageshack.com/i/p8O3lZIoj

 

Once you have published this we will take it from there.

 

Chris Cosgrove



#3 angeloscyprus

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Posted 17 November 2014 - 06:07 AM

Dear Chris ,

 

Thanks for your reply.

 

Please find below as requested the url 

 

http://speccy.piriform.com/results/Wb1le5zvD8Qscqkl7SAGrbM

 

awaiting for instructions

 

best wishes

angelos



#4 Chris Cosgrove

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Posted 19 November 2014 - 06:42 PM

Sorry to have been so long getting back to you, but I have had a wearing couple of days !

 

I have looked over your Speccy report and there is nothing much that appears obvious. There are a couple of things that might be worth you looking at. The first is that your computer is running quite hot. Yes, I know you live in Cyprus and that it is rather warmer than Scotland at any time of the year, but your processor is running at 72C and your motherboard at 70C. I would be inclined to give your cooling system as good a clean as you can - a soft brush and a source of compressed air are the tools of choice. Some laptop processors can handle much higher temperatures than others but I was completely unable to find any information on the temperature limits for your one. However this would not have much effect on your memory usage. If you look on YouTube for the make and model of your computer you are almost certain to find videos on how to do this.

 

The other thing is I presume you are using the Windows media player. I suggest you try the VLC player from VideoLan, it's a free download you can get from here -

 

http://www.videolan.org/vlc/index.en_GB.html

 

It's fairly small, very effective and can play virtually everything.

 

Chris Cosgrove



#5 angeloscyprus

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Posted 20 November 2014 - 05:54 AM

Dear Chris,hi

 

Thanks for your reply . I will clean the cooling system as by your instruction ,but the other option you give me for VLC ,i would have to say that CPU goes 100 % not only when i use windows media ,but also any video or sound file ,for example if i go toyoutube and try to play a youtube video, the CPU will again go 100 %.

 

So what i am saying is that its not a problem of windows media but a probelm of sound .

 

I hope this info helps you on figuring out the problem .

 

Regards

ANGELOS



#6 Chris Cosgrove

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Posted 20 November 2014 - 07:25 PM

I'm playing some music at the moment and you made me go and check. My sound card and VLC between them are using 38 - 39 Mbytes of memory playing music off my hard drive. You have a conflict somewhere. Could you run a different tool for me - Farbar's Minitoolbox - which you can get here -

 

http://www.bleepingcomputer.com/download/minitoolbox/

 

Download it, save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.

 

You will see some screenshots at the download URL I have given above of what it looks like. I should have asked you to this when you ran Speccy but I thought there would be enough information there.

 

Chris Cosgrove



#7 angeloscyprus

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Posted 21 November 2014 - 03:13 AM

ok done 

 

here it is 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by angelos (administrator) on 21-11-2014 at 10:02:21
Running from "C:\Users\angelos\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/19/2014 05:53:13 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x80042318).
 
Error: (11/19/2014 05:53:13 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying
to contact shadow copy service writers.  The Registry Writer failed to respond to a query
from VSS. Check to see that the Event Service and Volume Shadow Copy Service
are operating properly, and please check the Application event log for any other events.
Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/19/2014 05:53:11 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80042318).
 
Error: (11/19/2014 05:53:11 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying
to contact shadow copy service writers.  The Registry Writer failed to respond to a query
from VSS. Check to see that the Event Service and Volume Shadow Copy Service
are operating properly, and please check the Application event log for any other events.
Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/18/2014 03:38:25 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 2dc
Start Time: 01d000a91cb4e633
Termination Time: 37
Application Path: C:\Windows\Explorer.EXE
Report Id: 2498380a-6f28-11e4-8ab8-68b59967fd34
 
Error: (11/18/2014 08:53:14 AM) (Source: CVHSVC) (User: )
Description: Information only.
Error: BITS connection error Type: 150::InternetConnectionFailure.
 
Error: (11/17/2014 04:15:15 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\SecAnnotate.exe . Error code = 0x80131f07
 
System errors:
=============
Error: (11/19/2014 07:08:52 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
 
Error: (11/19/2014 06:35:04 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:33:41 μμ on ‎19/‎11/‎2014 was unexpected.
 
Error: (11/19/2014 05:39:23 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{E09AF855-100C-49A8-9E3D-765FE457314A} because another computer on the network has the same name.  The server could not start.
 
Error: (11/19/2014 09:43:41 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{E09AF855-100C-49A8-9E3D-765FE457314A} because another computer on the network has the same name.  The server could not start.
 
Error: (11/18/2014 09:38:41 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
 
Error: (11/18/2014 09:38:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
 
Error: (11/18/2014 05:28:08 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:24:06 μμ on ‎18/‎11/‎2014 was unexpected.
 
Error: (11/17/2014 07:35:41 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.10.1 with the system
having network hardware address 00-03-AA-BC-03-6D. Network operations on this system may
be disrupted as a result.
 
Error: (11/14/2014 11:17:27 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:11:35 μμ on ‎14/‎11/‎2014 was unexpected.
 
Error: (11/14/2014 10:47:24 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).
 
Microsoft Office Sessions:
=========================
Error: (11/19/2014 05:53:13 PM) (Source: System Restore)(User: )
Description: C:\Windows\servicing\TrustedInstaller.exeWindows Modules Installer0x80042318
 
Error: (11/19/2014 05:53:13 PM) (Source: VSS)(User: )
Description: Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/19/2014 05:53:11 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80042318
 
Error: (11/19/2014 05:53:11 PM) (Source: VSS)(User: )
Description: Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/18/2014 03:38:25 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.175672dc01d000a91cb4e63337C:\Windows\Explorer.EXE2498380a-6f28-11e4-8ab8-68b59967fd34
 
Error: (11/18/2014 08:53:14 AM) (Source: CVHSVC)(User: )
Description: Error: BITS connection error Type: 150::InternetConnectionFailure.
 
Error: (11/17/2014 04:15:15 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07 
C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07 
C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\SecAnnotate.exe . Error code = 0x80131f07 
C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\SecAnnotate.exe
 
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FlvPlayer (HKCU\...\FlvPlayer) (Version: ${VERSION} - )
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Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{D1D37853-0004-3E36-A7AA-74F4EEA35F64}) (Version: 4.5.50930 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
MSI Development Tools (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.81.34.0 - Overwolf Ltd.)
Overwolf.Setup.VC100CRTx64.Dist (HKLM\...\{EC9D5554-6852-4A55-81BB-AC02C7A8CFED}) (Version: 1.0.0 - Overwolf)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6904 - CyberLink Corp.)
PhotoNow! (x32 Version: 1.1.6904 - CyberLink Corp.) Hidden
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4204 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.4204 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3003 - CyberLink Corp.)
PowerDirector (x32 Version: 8.0.3003 - CyberLink Corp.) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.21.531.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6066 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30105 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Software (HKLM-x32\...\{901F0D4C-009D-1112-8DE4-03599E7B0C5C}) (Version: 1.00.10.0329 - REALTEK Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3023 - CyberLink Corp.) Hidden
Revo Uninstaller Pro 3.1.1 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.1 - VS Revo Group, Ltd.)
SDK Debuggers (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.22 - Piriform)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Switch Sound File Converter (HKLM-x32\...\Switch) (Version: 4.65 - NCH Software)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
Text-To-Speech-Runtime (HKLM-x32\...\{7B3F0113-E63C-4D6D-AF19-111A3165CCA2}) (Version: 1.0.0.0 - Magix Development GmbH)
VideoPad Video Editor (HKLM-x32\...\VideoPad) (Version:  - NCH Software)
Virtual DJ Pro Full - Atomix Productions (HKLM-x32\...\Virtual DJ Pro Full - Atomix Productions) (Version:  - )
Virtual Villagers - The Secret City (x32 Version: 2.2.0.95 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WavePad Sound Editor (HKLM-x32\...\WavePad) (Version: 5.90 - NCH Software)
Windows App Certification Kit Native Components (Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows App Certification Kit x64 (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Live Call (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (HKLM\...\{9B48B0AC-C813-4174-9042-476A887592C7}) (Version: 6.500.3165.0 - Microsoft Corporation)
Windows Live Mail (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Software Development Kit (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit DirectX x64 Remote (Version: 8.100.25984 - Microsoft Corporation) Hidden
Windows Software Development Kit DirectX x86 Remote (x32 Version: 8.100.25984 - Microsoft Corporation) Hidden
Windows Software Development Kit EULA (x32 Version: 8.100.25984 - Microsoft Corporations) Hidden
Windows Software Development Kit for Windows 8.1 (HKLM-x32\...\{a7602e27-6fa8-4ea3-bf95-f71953fc5b64}) (Version: 8.100.26898 - Microsoft Corporation)
Windows Software Development Kit for Windows Store Apps (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote (Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit Redistributables (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
WPT Redistributables (x32 Version: 8.100.26898 - Microsoft) Hidden
WPTx64 (x32 Version: 8.100.26898 - Microsoft) Hidden
YTD Video Downloader 4.8.7 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.8.7 - GreenTree Applications SRL)
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 42%
Total physical RAM: 5882.9 MB
Available physical RAM: 3395.84 MB
Total Pagefile: 15881.08 MB
Available Pagefile: 12930.28 MB
Total Virtual: 4095.88 MB
Available Virtual: 3991.5 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:216.24 GB) (Free:142.76 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:16.35 GB) (Free:2.36 GB) NTFS
 
========================= Users: ========================================
User accounts for \\ANGELOS-HP
 
Administrator            angelos                  Guest                    
 
**** End of log ****

Edited by hamluis, 23 November 2014 - 08:16 PM.


#8 Chris Cosgrove

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Posted 21 November 2014 - 07:08 PM

You appear to have some problems with some Windows files. I suggest you run the 'sfc /scannow' command on your system, this fixes errors in the structure of Windows files. If you have never run it before, here is how you do it -

 

Click 'Start', then type 'cmd' into the search box (all typing without the ' ' quote marks). At the top of the list that appears - it may be the only entry - you will see 'cmd.exe'. RIGHT click on this and select 'Run as administrator' from the menu that will appear. 'cmd.exe' will now run and you will see a small window with white text on a black background. The text will end with a blinking underscore. Now type 'sfc /scannow' - note there is a space between 'sfc' and '/scannow' - and press 'Enter'. 'Sfc /scannow' will start to run. Let it do so and wait until it has finished, in fact wait for at least five minutes after it has appeared to finish. Then re-boot and see if you are still having problems with audio eating your RAM.

 

In any case, run Mini toolbox again and post the new log in your next post.

 

Some other points from your log. You appear to be running utorrent. While there are many legal uses for torrent type programs, you need to be aware that it is one of the most common ways of getting malware into your computer - use with care !

 

Java - you have the Java updater on your computer but unless it has updated you in the last 24 hours it isn't doing a very good job. the current version is v7

 

Your Realtek audio driver is Version: 6.0.1.6066. It isn't usually necessary to update drivers the way you do your OS, but it would be worth your while to visit the HP web-site and see if there is a newer version available for your computer since you are having audio problems.

 

You seem to be having occasional IP conflicts on your home network. Your router should automatically assign different numbers to each equipment on the network. If this is causing you connection problems we will leave that for a later time, and another topic.

 

Chris Cosgrove



#9 hamluis

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Posted 21 November 2014 - 07:17 PM

Just a note...latest version of Java is now up to 8.xxx, see http://www.java.com/en/ .  I see a number of sites offering "java downloads" but I would only download from the java.com website.

 

Louis



#10 angeloscyprus

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Posted 22 November 2014 - 03:58 AM

Dear Chris ,thanks for your help as well as a thank you to Luis .

 

I have run the sfc /scannow and when finished in the black box it says <Windows resource protection did not find any intergrity violations >

 

I have unistall U TORRENT 

 

I have unistall previous java installation ,and installed the latest which as Luis says is 8.xxx

 

I have tried to see if there are any updates on REALTEK Version ,but i didnt succeed finding it on HPs Webside .Here if you could help me by writting the site exactly .

 

I will now run the Mini toolbox again and post the new log in my next msg .

 

Thank you for your help 

 

ANGELOS 



#11 angeloscyprus

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Posted 22 November 2014 - 04:01 AM

HERE IT IS 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by angelos (administrator) on 22-11-2014 at 10:59:08
Running from "C:\Users\angelos\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/19/2014 05:53:13 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x80042318).
 
Error: (11/19/2014 05:53:13 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying
to contact shadow copy service writers.  The Registry Writer failed to respond to a query
from VSS. Check to see that the Event Service and Volume Shadow Copy Service
are operating properly, and please check the Application event log for any other events.
Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/19/2014 05:53:11 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80042318).
 
Error: (11/19/2014 05:53:11 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying
to contact shadow copy service writers.  The Registry Writer failed to respond to a query
from VSS. Check to see that the Event Service and Volume Shadow Copy Service
are operating properly, and please check the Application event log for any other events.
Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/18/2014 03:38:25 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 2dc
Start Time: 01d000a91cb4e633
Termination Time: 37
Application Path: C:\Windows\Explorer.EXE
Report Id: 2498380a-6f28-11e4-8ab8-68b59967fd34
 
Error: (11/18/2014 08:53:14 AM) (Source: CVHSVC) (User: )
Description: Information only.
Error: BITS connection error Type: 150::InternetConnectionFailure.
 
Error: (11/17/2014 04:15:15 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\SecAnnotate.exe . Error code = 0x80131f07
 
System errors:
=============
Error: (11/19/2014 07:08:52 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
 
Error: (11/19/2014 06:35:04 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:33:41 μμ on ‎19/‎11/‎2014 was unexpected.
 
Error: (11/19/2014 05:39:23 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{E09AF855-100C-49A8-9E3D-765FE457314A} because another computer on the network has the same name.  The server could not start.
 
Error: (11/19/2014 09:43:41 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{E09AF855-100C-49A8-9E3D-765FE457314A} because another computer on the network has the same name.  The server could not start.
 
Error: (11/18/2014 09:38:41 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
 
Error: (11/18/2014 09:38:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
 
Error: (11/18/2014 05:28:08 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:24:06 μμ on ‎18/‎11/‎2014 was unexpected.
 
Error: (11/17/2014 07:35:41 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.10.1 with the system
having network hardware address 00-03-AA-BC-03-6D. Network operations on this system may
be disrupted as a result.
 
Error: (11/14/2014 11:17:27 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:11:35 μμ on ‎14/‎11/‎2014 was unexpected.
 
Error: (11/14/2014 10:47:24 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).
 
Microsoft Office Sessions:
=========================
Error: (11/19/2014 05:53:13 PM) (Source: System Restore)(User: )
Description: C:\Windows\servicing\TrustedInstaller.exeWindows Modules Installer0x80042318
 
Error: (11/19/2014 05:53:13 PM) (Source: VSS)(User: )
Description: Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/19/2014 05:53:11 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80042318
 
Error: (11/19/2014 05:53:11 PM) (Source: VSS)(User: )
Description: Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/18/2014 03:38:25 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.175672dc01d000a91cb4e63337C:\Windows\Explorer.EXE2498380a-6f28-11e4-8ab8-68b59967fd34
 
Error: (11/18/2014 08:53:14 AM) (Source: CVHSVC)(User: )
Description: Error: BITS connection error Type: 150::InternetConnectionFailure.
 
Error: (11/17/2014 04:15:15 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07 
C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07 
C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\SecAnnotate.exe . Error code = 0x80131f07 
C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\SecAnnotate.exe
 
=========================== Installed Programs ============================
7-Zip 9.22beta (HKLM-x32\...\7-Zip) (Version:  - )
ActiveCheck component for HP Active Support Library (x32 Version: 3.0.0.3 - Hewlett-Packard) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Reader 9.5.5 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\{9ECF7817-DB11-4FBA-9DF1-296A578D513A}) (Version: 11.5.7.609 - Adobe Systems, Inc)
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.95 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Application Verifier x64 External Package (Version: 8.100.26898 - Microsoft) Hidden
ATI Catalyst Install Manager (HKLM\...\{42081A74-B2BB-B64E-ABF5-9CEE13974355}) (Version: 3.0.774.0 - ATI Technologies, Inc.)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
BullGuard Antivirus (HKLM\...\BullGuard) (Version: 15.0 - BullGuard Ltd.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Core Implementation (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.0630.510.7373 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.0630.510.7373 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Czech (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Danish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Dutch (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help English (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Finnish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help French (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help German (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Greek (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Italian (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Japanese (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Korean (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Polish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Russian (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Spanish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Swedish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Thai (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Turkish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
ccc-core-static (x32 Version: 2010.0630.510.7373 - Επωνυμία Επιχείρησης) Hidden
ccc-utility64 (Version: 2010.0630.510.7373 - ATI) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3003 - CyberLink Corp.)
CyberLink DVD Suite (x32 Version: 7.0.3003 - CyberLink Corp.) Hidden
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.1.4217 - CyberLink Corp.)
CyberLink PowerDVD 9 (x32 Version: 9.0.1.4217 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.0.2511 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.0.2511 - CyberLink Corp.) Hidden
Dora's Carnival Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Escape Rosecliff Island (x32 Version: 2.2.0.95 - WildTangent) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
FlvPlayer (HKCU\...\FlvPlayer) (Version: ${VERSION} - )
GEAR ISO Burn (HKLM-x32\...\{DFF74561-126B-4F60-885C-6018DDA4A477}) (Version: 1.009.2 - GEAR Software, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.4.10262.3295 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.4 - Hewlett-Packard) Hidden
HP Deskjet 1050 J410 series Basic Device Software (HKLM\...\{BB94D541-A747-4A5D-B0ED-72FA5C158EA5}) (Version: 22.0.334.0 - Hewlett-Packard Co.)
HP Deskjet 1050 J410 series Help (HKLM-x32\...\{5C90D8CF-F12A-41C6-9007-3B651A1F0D78}) (Version: 140.0.66.66 - Hewlett Packard)
HP Deskjet 1050 J410 series Product Improvement Study (HKLM\...\{5848A26C-E4BC-4A13-AA8D-810BA344475A}) (Version: 22.0.334.0 - Hewlett-Packard Co.)
HP Documentation (HKLM-x32\...\{B360E24A-BF25-4353-AA79-1B54F509024A}) (Version: 1.0.0.0 - Hewlett-Packard)
HP Game Console (x32 Version:  - WildTangent) Hidden
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.3 - WildTangent)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3341 - HP Photo Creations Powered by RocketLife)
HP Power Manager (HKLM-x32\...\{4B156358-CE9C-4E9F-8CAD-79AE86A68C60}) (Version: 1.0.3 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{E342D296-DB9D-4FC7-ACB0-39926C0BFA16}) (Version: 2.1.5 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{72D90DB3-A16A-4545-B555-868471101833}) (Version: 8.1.4186.3400 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{434914FC-3EE9-4A4C-B5CD-644E9F0BDF34}) (Version: 3.5.23.1 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{44157EB3-D8D0-4BB1-B0F5-AD2C38814ED1}) (Version: 11.51.0027 - Hewlett-Packard Company)
HP Wireless Assistant (HKLM\...\{85B3D063-FD57-4944-B85F-3D0EA44736AA}) (Version: 4.0.9.0 - Hewlett-Packard)
HPAsset component for HP Active Support Library (x32 Version: 3.0.2.2 - Hewlett-Packard) Hidden
Jasc Paint Shop Pro 9 (HKLM-x32\...\{F843C6A3-224D-4615-94F8-3C461BD9AEA0}) (Version: 9.00.0000 - Jasc Software Inc)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
Jewel Quest - Heritage (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Kits Configuration Installer (x32 Version: 8.100.25984 - Microsoft) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2907 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.2907 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{46BA053F-57B3-4153-BDB6-D37EEC8B12D7}) (Version: 1.18.15.1 - LightScribe)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{D1D37853-0004-3E36-A7AA-74F4EEA35F64}) (Version: 4.5.50930 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
MSI Development Tools (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.81.34.0 - Overwolf Ltd.)
Overwolf.Setup.VC100CRTx64.Dist (HKLM\...\{EC9D5554-6852-4A55-81BB-AC02C7A8CFED}) (Version: 1.0.0 - Overwolf)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6904 - CyberLink Corp.)
PhotoNow! (x32 Version: 1.1.6904 - CyberLink Corp.) Hidden
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4204 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.4204 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3003 - CyberLink Corp.)
PowerDirector (x32 Version: 8.0.3003 - CyberLink Corp.) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.21.531.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6066 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30105 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Software (HKLM-x32\...\{901F0D4C-009D-1112-8DE4-03599E7B0C5C}) (Version: 1.00.10.0329 - REALTEK Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3023 - CyberLink Corp.) Hidden
Revo Uninstaller Pro 3.1.1 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.1 - VS Revo Group, Ltd.)
SDK Debuggers (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.22 - Piriform)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Switch Sound File Converter (HKLM-x32\...\Switch) (Version: 4.65 - NCH Software)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
Text-To-Speech-Runtime (HKLM-x32\...\{7B3F0113-E63C-4D6D-AF19-111A3165CCA2}) (Version: 1.0.0.0 - Magix Development GmbH)
VideoPad Video Editor (HKLM-x32\...\VideoPad) (Version:  - NCH Software)
Virtual DJ Pro Full - Atomix Productions (HKLM-x32\...\Virtual DJ Pro Full - Atomix Productions) (Version:  - )
Virtual Villagers - The Secret City (x32 Version: 2.2.0.95 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WavePad Sound Editor (HKLM-x32\...\WavePad) (Version: 5.90 - NCH Software)
Windows App Certification Kit Native Components (Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows App Certification Kit x64 (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Live Call (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (HKLM\...\{9B48B0AC-C813-4174-9042-476A887592C7}) (Version: 6.500.3165.0 - Microsoft Corporation)
Windows Live Mail (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Software Development Kit (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit DirectX x64 Remote (Version: 8.100.25984 - Microsoft Corporation) Hidden
Windows Software Development Kit DirectX x86 Remote (x32 Version: 8.100.25984 - Microsoft Corporation) Hidden
Windows Software Development Kit EULA (x32 Version: 8.100.25984 - Microsoft Corporations) Hidden
Windows Software Development Kit for Windows 8.1 (HKLM-x32\...\{a7602e27-6fa8-4ea3-bf95-f71953fc5b64}) (Version: 8.100.26898 - Microsoft Corporation)
Windows Software Development Kit for Windows Store Apps (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote (Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit Redistributables (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
WPT Redistributables (x32 Version: 8.100.26898 - Microsoft) Hidden
WPTx64 (x32 Version: 8.100.26898 - Microsoft) Hidden
YTD Video Downloader 4.8.7 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.8.7 - GreenTree Applications SRL)
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 37%
Total physical RAM: 5882.9 MB
Available physical RAM: 3681.15 MB
Total Pagefile: 15881.08 MB
Available Pagefile: 13308.5 MB
Total Virtual: 4095.88 MB
Available Virtual: 3995.75 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:216.24 GB) (Free:142.56 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:16.35 GB) (Free:2.36 GB) NTFS
 
========================= Users: ========================================
User accounts for \\ANGELOS-HP
 
Administrator            angelos                  Guest                    
 
**** End of log ****

Edited by hamluis, 23 November 2014 - 08:28 PM.


#12 angeloscyprus

angeloscyprus
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Posted 22 November 2014 - 04:05 AM

SORRY CHRIS ,I FORGOT TO RESTART

 

I WILL RESTART AND DO THE MINI  toolbox CHECK AGAIN AND SEND IT IN MY NEXT MSG.

 

ANGELOS



#13 angeloscyprus

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Posted 22 November 2014 - 04:19 AM

Here it is after restart 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by angelos (administrator) on 22-11-2014 at 11:10:03
Running from "C:\Users\angelos\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/19/2014 05:53:13 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x80042318).
 
Error: (11/19/2014 05:53:13 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying
to contact shadow copy service writers.  The Registry Writer failed to respond to a query
from VSS. Check to see that the Event Service and Volume Shadow Copy Service
are operating properly, and please check the Application event log for any other events.
 
 
Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
 
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/19/2014 05:53:11 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80042318).
 
Error: (11/19/2014 05:53:11 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying
to contact shadow copy service writers.  The Registry Writer failed to respond to a query
from VSS. Check to see that the Event Service and Volume Shadow Copy Service
are operating properly, and please check the Application event log for any other events.
 
 
Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
 
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/18/2014 03:38:25 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 2dc
 
Start Time: 01d000a91cb4e633
 
Termination Time: 37
 
Application Path: C:\Windows\Explorer.EXE
 
Report Id: 2498380a-6f28-11e4-8ab8-68b59967fd34
 
Error: (11/18/2014 08:53:14 AM) (Source: CVHSVC) (User: )
Description: Information only.
Error: BITS connection error Type: 150::InternetConnectionFailure.
 
Error: (11/17/2014 04:15:15 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\SecAnnotate.exe . Error code = 0x80131f07
 
 
System errors:
=============
Error: (11/22/2014 11:07:50 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:05:50 πμ on ‎22/‎11/‎2014 was unexpected.
 
Error: (11/19/2014 07:08:52 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
 
Error: (11/19/2014 06:35:04 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:33:41 μμ on ‎19/‎11/‎2014 was unexpected.
 
Error: (11/19/2014 05:39:23 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{E09AF855-100C-49A8-9E3D-765FE457314A} because another computer on the network has the same name.  The server could not start.
 
Error: (11/19/2014 09:43:41 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{E09AF855-100C-49A8-9E3D-765FE457314A} because another computer on the network has the same name.  The server could not start.
 
Error: (11/18/2014 09:38:41 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
 
Error: (11/18/2014 09:38:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
 
Error: (11/18/2014 05:28:08 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:24:06 μμ on ‎18/‎11/‎2014 was unexpected.
 
Error: (11/17/2014 07:35:41 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.10.1 with the system
having network hardware address 00-03-AA-BC-03-6D. Network operations on this system may
be disrupted as a result.
 
Error: (11/14/2014 11:17:27 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:11:35 μμ on ‎14/‎11/‎2014 was unexpected.
 
 
Microsoft Office Sessions:
=========================
Error: (11/19/2014 05:53:13 PM) (Source: System Restore)(User: )
Description: C:\Windows\servicing\TrustedInstaller.exeWindows Modules Installer0x80042318
 
Error: (11/19/2014 05:53:13 PM) (Source: VSS)(User: )
Description: Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
 
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/19/2014 05:53:11 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80042318
 
Error: (11/19/2014 05:53:11 PM) (Source: VSS)(User: )
Description: Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
 
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (11/18/2014 03:38:25 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.175672dc01d000a91cb4e63337C:\Windows\Explorer.EXE2498380a-6f28-11e4-8ab8-68b59967fd34
 
Error: (11/18/2014 08:53:14 AM) (Source: CVHSVC)(User: )
Description: Error: BITS connection error Type: 150::InternetConnectionFailure.
 
Error: (11/17/2014 04:15:15 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07 
C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe . Error code = 0x80131f07 
C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\WinMDExp.exe
 
Error: (11/17/2014 10:42:26 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - 1>Failed to compile: C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\SecAnnotate.exe . Error code = 0x80131f07 
C:\Program Files (x86)\Microsoft SDKs\Windows\v8.1A\bin\NETFX 4.5.1 Tools\SecAnnotate.exe
 
 
 
=========================== Installed Programs ============================
7-Zip 9.22beta (HKLM-x32\...\7-Zip) (Version:  - )
ActiveCheck component for HP Active Support Library (x32 Version: 3.0.0.3 - Hewlett-Packard) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Reader 9.5.5 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\{9ECF7817-DB11-4FBA-9DF1-296A578D513A}) (Version: 11.5.7.609 - Adobe Systems, Inc)
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.95 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Application Verifier x64 External Package (Version: 8.100.26898 - Microsoft) Hidden
ATI Catalyst Install Manager (HKLM\...\{42081A74-B2BB-B64E-ABF5-9CEE13974355}) (Version: 3.0.774.0 - ATI Technologies, Inc.)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
BullGuard Antivirus (HKLM\...\BullGuard) (Version: 15.0 - BullGuard Ltd.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Core Implementation (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.0630.510.7373 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.0630.510.7373 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.0630.510.7373 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Czech (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Danish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Dutch (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help English (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Finnish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help French (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help German (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Greek (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Italian (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Japanese (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Korean (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Polish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Russian (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Spanish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Swedish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Thai (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
CCC Help Turkish (x32 Version: 2010.0630.0509.7373 - ATI) Hidden
ccc-core-static (x32 Version: 2010.0630.510.7373 - Επωνυμία Επιχείρησης) Hidden
ccc-utility64 (Version: 2010.0630.510.7373 - ATI) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3003 - CyberLink Corp.)
CyberLink DVD Suite (x32 Version: 7.0.3003 - CyberLink Corp.) Hidden
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.1.4217 - CyberLink Corp.)
CyberLink PowerDVD 9 (x32 Version: 9.0.1.4217 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.0.2511 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.0.2511 - CyberLink Corp.) Hidden
Dora's Carnival Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Escape Rosecliff Island (x32 Version: 2.2.0.95 - WildTangent) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
FlvPlayer (HKCU\...\FlvPlayer) (Version: ${VERSION} - )
GEAR ISO Burn (HKLM-x32\...\{DFF74561-126B-4F60-885C-6018DDA4A477}) (Version: 1.009.2 - GEAR Software, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.4.10262.3295 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.4 - Hewlett-Packard) Hidden
HP Deskjet 1050 J410 series Basic Device Software (HKLM\...\{BB94D541-A747-4A5D-B0ED-72FA5C158EA5}) (Version: 22.0.334.0 - Hewlett-Packard Co.)
HP Deskjet 1050 J410 series Help (HKLM-x32\...\{5C90D8CF-F12A-41C6-9007-3B651A1F0D78}) (Version: 140.0.66.66 - Hewlett Packard)
HP Deskjet 1050 J410 series Product Improvement Study (HKLM\...\{5848A26C-E4BC-4A13-AA8D-810BA344475A}) (Version: 22.0.334.0 - Hewlett-Packard Co.)
HP Documentation (HKLM-x32\...\{B360E24A-BF25-4353-AA79-1B54F509024A}) (Version: 1.0.0.0 - Hewlett-Packard)
HP Game Console (x32 Version:  - WildTangent) Hidden
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.3 - WildTangent)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3341 - HP Photo Creations Powered by RocketLife)
HP Power Manager (HKLM-x32\...\{4B156358-CE9C-4E9F-8CAD-79AE86A68C60}) (Version: 1.0.3 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{E342D296-DB9D-4FC7-ACB0-39926C0BFA16}) (Version: 2.1.5 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{72D90DB3-A16A-4545-B555-868471101833}) (Version: 8.1.4186.3400 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{434914FC-3EE9-4A4C-B5CD-644E9F0BDF34}) (Version: 3.5.23.1 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{44157EB3-D8D0-4BB1-B0F5-AD2C38814ED1}) (Version: 11.51.0027 - Hewlett-Packard Company)
HP Wireless Assistant (HKLM\...\{85B3D063-FD57-4944-B85F-3D0EA44736AA}) (Version: 4.0.9.0 - Hewlett-Packard)
HPAsset component for HP Active Support Library (x32 Version: 3.0.2.2 - Hewlett-Packard) Hidden
Jasc Paint Shop Pro 9 (HKLM-x32\...\{F843C6A3-224D-4615-94F8-3C461BD9AEA0}) (Version: 9.00.0000 - Jasc Software Inc)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
Jewel Quest - Heritage (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Kits Configuration Installer (x32 Version: 8.100.25984 - Microsoft) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2907 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.2907 - CyberLink Corp.) Hidden
LightScribe System Software (HKLM-x32\...\{46BA053F-57B3-4153-BDB6-D37EEC8B12D7}) (Version: 1.18.15.1 - LightScribe)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{D1D37853-0004-3E36-A7AA-74F4EEA35F64}) (Version: 4.5.50930 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
MSI Development Tools (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.81.34.0 - Overwolf Ltd.)
Overwolf.Setup.VC100CRTx64.Dist (HKLM\...\{EC9D5554-6852-4A55-81BB-AC02C7A8CFED}) (Version: 1.0.0 - Overwolf)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.6904 - CyberLink Corp.)
PhotoNow! (x32 Version: 1.1.6904 - CyberLink Corp.) Hidden
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4204 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.4204 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3003 - CyberLink Corp.)
PowerDirector (x32 Version: 8.0.3003 - CyberLink Corp.) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.21.531.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6066 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30105 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Software (HKLM-x32\...\{901F0D4C-009D-1112-8DE4-03599E7B0C5C}) (Version: 1.00.10.0329 - REALTEK Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.3023 - CyberLink Corp.) Hidden
Revo Uninstaller Pro 3.1.1 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.1 - VS Revo Group, Ltd.)
SDK Debuggers (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.22 - Piriform)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Switch Sound File Converter (HKLM-x32\...\Switch) (Version: 4.65 - NCH Software)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
Text-To-Speech-Runtime (HKLM-x32\...\{7B3F0113-E63C-4D6D-AF19-111A3165CCA2}) (Version: 1.0.0.0 - Magix Development GmbH)
VideoPad Video Editor (HKLM-x32\...\VideoPad) (Version:  - NCH Software)
Virtual DJ Pro Full - Atomix Productions (HKLM-x32\...\Virtual DJ Pro Full - Atomix Productions) (Version:  - )
Virtual Villagers - The Secret City (x32 Version: 2.2.0.95 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WavePad Sound Editor (HKLM-x32\...\WavePad) (Version: 5.90 - NCH Software)
Windows App Certification Kit Native Components (Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows App Certification Kit x64 (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Live Call (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (HKLM\...\{9B48B0AC-C813-4174-9042-476A887592C7}) (Version: 6.500.3165.0 - Microsoft Corporation)
Windows Live Mail (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Software Development Kit (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit DirectX x64 Remote (Version: 8.100.25984 - Microsoft Corporation) Hidden
Windows Software Development Kit DirectX x86 Remote (x32 Version: 8.100.25984 - Microsoft Corporation) Hidden
Windows Software Development Kit EULA (x32 Version: 8.100.25984 - Microsoft Corporations) Hidden
Windows Software Development Kit for Windows 8.1 (HKLM-x32\...\{a7602e27-6fa8-4ea3-bf95-f71953fc5b64}) (Version: 8.100.26898 - Microsoft Corporation)
Windows Software Development Kit for Windows Store Apps (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote (Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
Windows Software Development Kit Redistributables (x32 Version: 8.100.26898 - Microsoft Corporation) Hidden
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
WPT Redistributables (x32 Version: 8.100.26898 - Microsoft) Hidden
WPTx64 (x32 Version: 8.100.26898 - Microsoft) Hidden
YTD Video Downloader 4.8.7 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.8.7 - GreenTree Applications SRL)
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 45%
Total physical RAM: 5882.9 MB
Available physical RAM: 3186.79 MB
Total Pagefile: 15881.08 MB
Available Pagefile: 12945.39 MB
Total Virtual: 4095.88 MB
Available Virtual: 3995.75 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:216.24 GB) (Free:142.57 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:16.35 GB) (Free:2.36 GB) NTFS
 
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#14 angeloscyprus

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Posted 22 November 2014 - 04:29 AM

after restart ,3 small boxes ,all of them with the title RUN DLL appeared 

 

i tried to put the picture of them here but i dont know how ,so i will write what they say . 

 

They all say the same 

 

< There was a problem starting C:\PROGRA~1\COMMON~1\System\SysMenu.dll  

 

The specified module could not be found. >

 

ANGELOS

 

 



#15 Chris Cosgrove

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Posted 22 November 2014 - 05:58 PM

Based on the information in your Speccy report, this looks like the page on the HP site for support for your computer.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=4164684&

 

Probably the simplest way of finding out if there is an update for your audio drivers - or any others - is to run the 'Scan' in the upper left hand portion of the page. If there is an update, I would suggest you download and install it then post back if there is no improvement in your memory use.

 

If there is no improvement, get back to me and I will seek a second opinion on your problems.

 

Chris Cosgrove






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