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Quarantined Windows 7 PC start up file by accident


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7 replies to this topic

#1 Bugsbuni

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Posted 15 November 2014 - 05:06 PM

Quarantined PC windows seven start up file by accident. Now windows will not launch.


Edited by hamluis, 15 November 2014 - 06:17 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 dicke

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Posted 15 November 2014 - 05:48 PM

Welcome,

Have you tried to boot from the installation disk? Run startup repair.

Sounds like the offending file should have been deleted.

Keep us posted

 

Dick


Stay well and surf safe [stay protected]

Dick E


#3 Bugsbuni

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Posted 15 November 2014 - 07:03 PM

Will I need to reinstall software in order to boot from the desk? And if so, do I run the risk of deleting anything?

#4 JohnC_21

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Posted 15 November 2014 - 07:40 PM

Follow the steps here. In step 7 select startup repair. Nothing will be deleted and you will not need to reinstall any programs. Do you remember which file was quarantined?



#5 Bugsbuni

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Posted 15 November 2014 - 08:08 PM

I just remember seeing startup/windows...

#6 Bugsbuni

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Posted 15 November 2014 - 08:09 PM

The tech guy at Home Depot said that if I put the original ms cd in it will erase everything

#7 JohnC_21

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Posted 15 November 2014 - 08:30 PM

That is wrong if you have a standard Windows 7 install disk. The Install disk will boot and you will be asked if you want to repair the computer. Just follow the steps shown in the link I posted  (see step 4). If you can access safe mode by tapping F8 at boot, you can also access the startup repair by selecting Repair Your Computer from the list. You are doing the same thing with the install disk.

 

http://www.howtogeek.com/howto/7728/troubleshot-startup-problems-with-startup-repair-tool-in-windows-7-vista/



#8 Bugsbuni

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Posted 16 November 2014 - 02:33 PM

Ok thank you. I ended up just taking it to someone to help. You've been wonderful - thanks so much!




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