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Computer very sluggish recently


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8 replies to this topic

#1 wizeguyzn

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Posted 14 November 2014 - 04:08 PM

Hi,

My computer has been running very sluggishly recently and I have problems with it freezing. I have run the anti-malware software that is recommended and it found 1 threat which I quarantined. I have tried using system restore without any success. I got an error stating the restore failed. I have 

Avast antivirus installed and I cannot run a full scan or quick scan as this gets stuck and the computer slows down completely. I have tried using safe mode to run a scan but get an error stating something about mapping endpoints. I have deleted the temporary files etc. with no success. 

 

Any help will be really appreciated.

 

 



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#2 xAnti_HerOx

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Posted 14 November 2014 - 04:34 PM

Hey There, 

 

Your post is a bit vague. You mentioned it being "Sluggish". What makes you think think that ? 

I would recommend opening Task Manager ( Ctrl + Shift + Esc ) and take a look at your Resource Monitor . Does it look like your Processes and/or Memory is being Maxed Out? 

 

Also? Does it sound like your computer is running a lot louder than usual? 

Does it feel like it is running hot? 

 

You mentioned Freezing. When does it seem like it freezes? 

Is it usually when opening a specific thing? Or performing something ?

 

All these will help differentiate if it is either a Hardware , Software , or Malware Issue. And then we can go ahead and help you find the root of your problems. 


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"The human spirit must prevail over technology". -Albert Einstein 


#3 wizeguyzn

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Posted 16 November 2014 - 05:04 AM

Hi,

Thank you for the reply. 

 

 

I have opened Task Manager and the resources are not maxed out CPU is at 1% and Physical Memory at 45% which is 2.68GB (Is this too high?) .

It does not feel like it is running hot. 

 

The computer freezes if I try to do an antivirus scan. The scan does not complete and the only way to resolve this is to physically switch the power button off. 



#4 Guest_LighthouseParty_*

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Posted 02 December 2014 - 11:37 AM

Hello there   :welcome:

 

I'm LighthouseParty and I'll be assisting you with your concern today. Let's run a couple of scans to see what could be causing this.
 

:step1: Download MiniToolBox

  1. Click here to download MiniToolBox to your desktop.
  2. Double click MiniToolBox.
  3. Select the following and then press go.
  4. Post the log in your next reply.

Flush DNS

Reset IE Proxy Settings

Reset FF Proxy Settings

List Installed Programs

List Restore Points

 

:step2: Install and run a scan with Malwarebytes Anti-Malware
  1. Click here to download Malwarebytes to your desktop.
  2. Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
  3. On the dashboard, click update now.
  4. After that, click scan now - the scan will now begin.
  5. When the scan's completed, select apply actions - make sure the action is quarantine.
  6. Restart your computer.

How to get the log.

  1. On the dashboard, select the history tab and click application logs.
  2. Select the log which has the time and date of when you did the scan.
  3. Click copy to clipboard and paste it into your reply.

:step3: Download Security Check

  1. Click here to download Security Check to your desktop.
  2. Double click SecurityCheck and follow the on-screen instructions.
  3. A log should open, called checkup.txt.
  4. Please post the contents of it in your next reply.

Thanks and good luck!



#5 wizeguyzn

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Posted 02 December 2014 - 11:18 PM

Hi,

Thank you for the assistance. When I was attempting to do a virus scan using Avast, my pc was freezing so I uninstalled and installed AVG. I am having the same problem with AVG so not sure where the issue is.

Please see logs below: 

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Imran (administrator) on 03-12-2014 at 04:42:59
Running from "C:\Users\Imran\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
 
=========================== Installed Programs ============================
Adobe Reader 9.5.5 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)
Ask Toolbar (HKLM-x32\...\AskTBar Uninstall) (Version:  - Ask.com)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5577 - AVG Technologies)
AVG 2015 (Version: 15.0.4235 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5577 - AVG Technologies) Hidden
BlueStacks (HKLM-x32\...\{4E1E1394-F813-420E-A4D0-63D6FE26ACBE}) (Version: 0.7.5.2700 - BlueStack Systems, Inc.)
Broadcom Gigabit NetLink Controller (HKLM\...\{C91DCB72-F5BB-410D-A91A-314F5D1B4284}) (Version: 14.8.3.3 - Broadcom Corporation)
Broadcom InConcert Maestro (HKLM\...\{57DD35E9-D9BB-4089-BB05-EF933C586CB3}) (Version: 1.0.1.2300 - Broadcom Corporation)
calibre 64bit (HKLM\...\{EA927D74-9D01-4436-89AE-ACF7C893C845}) (Version: 2.3.0 - Kovid Goyal)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.47.1.0337 - Disc Soft Ltd)
Definition Update for Microsoft Office 2013 (KB2899506) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{D67D0212-92F7-4C34-BCBB-BCFB8A4E40BF}) (Version:  - Microsoft)
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
Dropbox (HKCU\...\Dropbox) (Version: 2.6.24 - Dropbox, Inc.)
Energy Management (HKLM-x32\...\InstallShield_{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 6.0.2.0 - Lenovo)
Energy Management (x32 Version: 6.0.2.0 - Lenovo) Hidden
GeForce Experience NvStream Client Components (Version: 1.6.28 - NVIDIA Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
HP Officejet Pro 8500 A910 Basic Device Software (HKLM\...\{13BE337F-9557-416D-A696-F91A6807B170}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Officejet Pro 8500 A910 Help (HKLM-x32\...\{871B2A9D-0F12-44B3-88C1-E0CB10A232E4}) (Version: 140.0.2.2 - Hewlett Packard)
HP Officejet Pro 8500 A910 Product Improvement Study (HKLM\...\{24E45339-C750-4EAE-8241-BA25A7DABBDD}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Update (HKLM-x32\...\{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}) (Version: 5.003.003.001 - Hewlett-Packard)
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Intel PROSet Wireless (Version:  - ) Hidden
Intel PROSet Wireless (x32 Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2462 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® Wireless Display (HKLM-x32\...\{F84906ED-BB54-4889-B131-FED9C9056FC8}) (Version: 2.0.27.0 - Intel Corporation)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java 8 Update 20 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218020F0}) (Version: 8.0.200 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.20.26 - Oracle Corporation) Hidden
Java SE Development Kit 8 Update 20 (HKLM-x32\...\{32A3A4F4-B792-11D6-A78A-00B0D0180200}) (Version: 8.0.200.26 - Oracle Corporation)
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.55.0 - JMicron Technology Corp.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
K-Lite Mega Codec Pack 2.1.0 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 2.10 - KLTeam)
Lenovo Bluetooth with Enhanced Data Rate Software (HKLM\...\{C6C9D5F7-630C-4125-8C4E-94AF77C1896E}) (Version: 6.4.0.2300 - Broadcom Corporation)
Lenovo EasyCamera (HKLM-x32\...\{ADE16A9D-FBDC-4ecc-B6BD-9C31E51D0332}) (Version: 13.11.616.1 - Vimicro)
Lenovo Games Console (HKLM-x32\...\Lenovo Games Console) (Version: 1.2.6.436 - Oberon Media Inc.)
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.1509 - CyberLink Corp.)
Lenovo OneKey Recovery (Version: 7.0.1509 - CyberLink Corp.) Hidden
Lenovo R.I.C. (Robust Intelligent Companion) (HKLM\...\Lenovo R.I.C. (Robust Intelligent Companion)) (Version: 1.0.10.1220 - Lenovo)
Lenovo YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3728 - CyberLink Corp.)
Lenovo YouCam (x32 Version: 3.1.3728 - CyberLink Corp.) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Access MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Access Setup Metadata MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft DCF MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Excel MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Groove MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft InfoPath MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Lync MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office 64-bit Components 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office OSM MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office OSM UX MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2013 (HKLM-x32\...\Office15.PROPLUS) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - English (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - Español (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft OneNote MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Outlook MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft PowerPoint MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Publisher MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Word MUI (English) 2013 (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
Need for Speed™ Most Wanted (HKLM-x32\...\{ADE91A13-434D-4229-00BC-182BAD607303}) (Version:  - )
Nero 7 Ultra Edition (HKLM-x32\...\{CF097717-F174-4144-954A-FBC4BF301033}) (Version: 7.02.9753 - Nero AG)
neroxml (x32 Version: 1.0.0 - Nero AG) Hidden
NetBeans IDE 7.3.1 (HKLM-x32\...\nbi-nb-base-7.3.1.0.201306052037) (Version: 7.3.1 - NetBeans.org)
NVIDIA 3D Vision Controller Driver (x32 Version: 266.19 - NVIDIA Corporation) Hidden
NVIDIA 3D Vision Controller Driver 334.89 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 334.89 - NVIDIA Corporation)
NVIDIA Control Panel 334.89 (Version: 334.89 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 1.8.2.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 1.8.2.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 334.89 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 334.89 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.147.1067 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Optimus Update 11.10.13 (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 11.10.13 (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA Update 11.10.13 (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.20 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_VirtualAudio.Driver) (Version: 1.2.20 - NVIDIA Corporation)
Onekey Theater (HKLM-x32\...\InstallShield_{D4B060B9-AD4A-4152-9D99-28B93C615AFE}) (Version: 2.0.2.8 - Lenovo)
Onekey Theater (x32 Version: 2.0.2.8 - Lenovo) Hidden
ooVoo (HKLM-x32\...\{FAA7F8FF-3C05-4A61-8F14-D8A6E9ED6623}) (Version: 2.2.4.25 - ooVoo LLC.)
Outils de vérification linguistique 2013 de Microsoft Office - Français (x32 Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.7303 - CyberLink Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6339 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.30.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.30.0 - Renesas Electronics Corporation) Hidden
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.0.13064_2 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.6.0.13064_2 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.27.0 - SAMSUNG Electronics Co., Ltd.)
SD4Blocker for  (HKLM-x32\...\SD4Blocker for  1.0) (Version: 1.0 - Crypton)
SD4Blocker for speed (HKLM-x32\...\SD4Blocker for speed 1.0) (Version: 1.0 - Crypton)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{7F6C4883-A18C-459A-82C1-A2F9403F2DA6}) (Version:  - Microsoft)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SHIELD Streaming (Version: 1.7.321 - NVIDIA Corporation) Hidden
SRS Control Panel (HKLM\...\{F3C66EC8-2F33-452D-9CFF-E8C886B3ECC4}) (Version: 1.11.0200 - SRS Labs, Inc.)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.31.1 - Synaptics Incorporated)
Tixati (HKLM-x32\...\tixati) (Version:  - )
Update for Microsoft Access 2013 (KB2863859) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{E46B7A4D-49AC-4339-9D65-22618C8121DA}) (Version:  - Microsoft)
Update for Microsoft Access 2013 (KB2863859) 32-Bit Edition (HKLM-x32\...\{90150000-0015-0409-0000-0000000FF1CE}_Office15.PROPLUS_{E46B7A4D-49AC-4339-9D65-22618C8121DA}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2899509) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{CC7000AC-6172-47C8-8A3F-A7715E85162E}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2899509) 32-Bit Edition (HKLM-x32\...\{90150000-0016-0409-0000-0000000FF1CE}_Office15.PROPLUS_{CC7000AC-6172-47C8-8A3F-A7715E85162E}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2899509) 32-Bit Edition (HKLM-x32\...\{90150000-0018-0409-0000-0000000FF1CE}_Office15.PROPLUS_{CC7000AC-6172-47C8-8A3F-A7715E85162E}) (Version:  - Microsoft)
Update for Microsoft Excel 2013 (KB2899509) 32-Bit Edition (HKLM-x32\...\{90150000-001B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{CC7000AC-6172-47C8-8A3F-A7715E85162E}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2881083) 32-Bit Edition (HKLM-x32\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{7DF13AFE-A484-4178-A82D-EF0689A24775}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2899507) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{D448DFE1-B83E-4394-9484-25563EFBF58D}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2899507) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0000-1000-0000000FF1CE}_Office15.PROPLUS_{D448DFE1-B83E-4394-9484-25563EFBF58D}) (Version:  - Microsoft)
Update for Microsoft Lync 2013 (KB2899507) 32-Bit Edition (HKLM-x32\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{D448DFE1-B83E-4394-9484-25563EFBF58D}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760249) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{8C07AD38-38EB-4332-BCB3-F55A77C927DF}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760344) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{A7610F07-E844-4444-8E1D-D5BC8AD0B4C5}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760371) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{FFF87DE6-6602-4F65-BD75-D481E0539DCD}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760544) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{45B7D395-EB9B-414F-9E46-5849B42326E2}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2768012) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{66421820-D3CA-450A-898C-78D7E40108E6}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2837654) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{6D771289-E5A7-442F-82B5-5EC4217AEF03}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2863843) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{AD7045B8-1D75-4B4C-8120-12F045D206C7}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2863843) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0000-1000-0000000FF1CE}_Office15.PROPLUS_{AD7045B8-1D75-4B4C-8120-12F045D206C7}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880478) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{7C5CEE0F-6823-4BB7-A28F-76FEC14EB6AC}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881001) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{31849233-AD8B-42D7-9AE1-74C79C8E8C03}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881004) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{E30FBD0C-8EDB-4233-9B65-58FEA0C9A5BA}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881004) 32-Bit Edition (HKLM-x32\...\{90150000-0016-0409-0000-0000000FF1CE}_Office15.PROPLUS_{E30FBD0C-8EDB-4233-9B65-58FEA0C9A5BA}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881008) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{F5947EDE-072C-4150-9EE3-3AFDD8618458}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881008) 32-Bit Edition (HKLM-x32\...\{90150000-006E-0409-0000-0000000FF1CE}_Office15.PROPLUS_{F5947EDE-072C-4150-9EE3-3AFDD8618458}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881009) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{7A3EF4FF-A9C8-4F7E-8020-A45F7D319387}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881012) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{F97A43AC-162A-4874-B1AD-0C98A411D12C}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881035) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{01B80B63-C638-4004-9148-75B8C8518B1E}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881035) 32-Bit Edition (HKLM-x32\...\{90150000-0016-0409-0000-0000000FF1CE}_Office15.PROPLUS_{01B80B63-C638-4004-9148-75B8C8518B1E}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881035) 32-Bit Edition (HKLM-x32\...\{90150000-0090-0409-0000-0000000FF1CE}_Office15.PROPLUS_{01B80B63-C638-4004-9148-75B8C8518B1E}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881039) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{1B208923-2810-414F-82CC-AFFC1B19563F}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883036) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{B8E73381-09B1-4895-ACD0-34385B0F526D}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883049) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{1C6260FD-A280-49FE-89D0-CCEC647FBD8E}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883095) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{7A9AB1AE-98B5-4B45-86B8-33A7B946D7CA}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2889857) 32-Bit Edition (HKLM-x32\...\{90150000-001F-0409-0000-0000000FF1CE}_Office15.PROPLUS_{EDDFDA4F-E2D4-49ED-B4D6-01DCB1DC438F}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2889857) 32-Bit Edition (HKLM-x32\...\{90150000-001F-040C-0000-0000000FF1CE}_Office15.PROPLUS_{87055281-C6B7-40C9-816D-E62A4B580F31}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2889857) 32-Bit Edition (HKLM-x32\...\{90150000-001F-0C0A-0000-0000000FF1CE}_Office15.PROPLUS_{B12ECE37-AF99-447E-AD8F-66723BDC085F}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2889940) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{8954CA3D-B2C9-41B3-B97C-38146FE13D0C}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2899493) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{27D7A8D0-8E28-4A2A-A1D4-473E31DF6438}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2899493) 32-Bit Edition (HKLM-x32\...\{90150000-006E-0409-0000-0000000FF1CE}_Office15.PROPLUS_{27D7A8D0-8E28-4A2A-A1D4-473E31DF6438}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2899510) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{975321F6-A5CF-442D-BA42-7B06AA69546A}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2899510) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0000-1000-0000000FF1CE}_Office15.PROPLUS_{975321F6-A5CF-442D-BA42-7B06AA69546A}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2899513) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{460F1926-0356-4400-BA4C-C621B1D55F05}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2899513) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0000-1000-0000000FF1CE}_Office15.PROPLUS_{460F1926-0356-4400-BA4C-C621B1D55F05}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2899513) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0409-1000-0000000FF1CE}_Office15.PROPLUS_{460F1926-0356-4400-BA4C-C621B1D55F05}) (Version:  - Microsoft)
Update for Microsoft OneDrive for Business (KB2899513) 32-Bit Edition (HKLM-x32\...\{90150000-00BA-0409-0000-0000000FF1CE}_Office15.PROPLUS_{460F1926-0356-4400-BA4C-C621B1D55F05}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2883059) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{BB860F2F-62A2-496D-8780-5A18B48F206A}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2883059) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0000-1000-0000000FF1CE}_Office15.PROPLUS_{BB860F2F-62A2-496D-8780-5A18B48F206A}) (Version:  - Microsoft)
Update for Microsoft OneNote 2013 (KB2883059) 32-Bit Edition (HKLM-x32\...\{90150000-00A1-0409-0000-0000000FF1CE}_Office15.PROPLUS_{BB860F2F-62A2-496D-8780-5A18B48F206A}) (Version:  - Microsoft)
Update for Microsoft Outlook 2013 (KB2899504) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{CEE35FF1-A822-452F-97F1-B43BD380A83C}) (Version:  - Microsoft)
Update for Microsoft Outlook 2013 (KB2899504) 32-Bit Edition (HKLM-x32\...\{90150000-001A-0409-0000-0000000FF1CE}_Office15.PROPLUS_{CEE35FF1-A822-452F-97F1-B43BD380A83C}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2013 (KB2889936) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{7DE4CBD8-E39D-4B3A-9A42-53CB1FFCF65F}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2013 (KB2889936) 32-Bit Edition (HKLM-x32\...\{90150000-0018-0409-0000-0000000FF1CE}_Office15.PROPLUS_{7DE4CBD8-E39D-4B3A-9A42-53CB1FFCF65F}) (Version:  - Microsoft)
Update for Microsoft Publisher 2013 (KB2880999) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{7500AD77-83C6-400B-8B2F-F8E401A7B697}) (Version:  - Microsoft)
Update for Microsoft Publisher 2013 (KB2880999) 32-Bit Edition (HKLM-x32\...\{90150000-0019-0409-0000-0000000FF1CE}_Office15.PROPLUS_{7500AD77-83C6-400B-8B2F-F8E401A7B697}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2817301) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{25C61889-2E44-4BE1-9E96-9364BFDCF501}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2817301) 32-Bit Edition (HKLM-x32\...\{90150000-006E-0409-0000-0000000FF1CE}_Office15.PROPLUS_{25C61889-2E44-4BE1-9E96-9364BFDCF501}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2878319) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{A7CD05CC-CA85-428C-91FD-74A908D126E1}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2899500) 32-Bit Edition (HKLM-x32\...\{90150000-0011-0000-0000-0000000FF1CE}_Office15.PROPLUS_{29AE58B6-682B-478E-974A-323D74130177}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2899500) 32-Bit Edition (HKLM-x32\...\{90150000-001A-0409-0000-0000000FF1CE}_Office15.PROPLUS_{29AE58B6-682B-478E-974A-323D74130177}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2899500) 32-Bit Edition (HKLM-x32\...\{90150000-001B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{29AE58B6-682B-478E-974A-323D74130177}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2899500) 32-Bit Edition (HKLM-x32\...\{90150000-012B-0409-0000-0000000FF1CE}_Office15.PROPLUS_{29AE58B6-682B-478E-974A-323D74130177}) (Version:  - Microsoft)
UserGuide (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.6 - Lenovo)
UserGuide (x32 Version: 1.0.0.6 - Lenovo) Hidden
VeriFace (HKLM-x32\...\VeriFace) (Version: 4.0.1.0126 - Lenovo)
VideoLAN VLC media player 0.8.6b (HKLM-x32\...\VLC media player) (Version: 0.8.6b - VideoLAN Team)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Driver Package - Lenovo (ACPIVPC) System  (12/02/2010 6.1.0.1) (HKLM\...\EA12B1FB53CE4E387C31A85236C41EF559B5E392) (Version: 12/02/2010 6.1.0.1 - Lenovo)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
========================= Restore Points ==================================
 
25-11-2014 21:47:54 Windows Update
02-12-2014 04:18:49 avast! antivirus system restore point
02-12-2014 13:20:23 Windows Update
03-12-2014 00:10:06 Installed AVG 2015
03-12-2014 00:10:23 Installed AVG 2015
 
**** End of log ****
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 2014/12/03
Scan Time: 02:27:33 AM
Logfile: 
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2014.12.02.10
Rootkit Database: v2014.12.02.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Imran
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 333583
Time Elapsed: 8 min, 43 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.Somoto, C:\Users\Imran\AppData\Local\Temp\bitool.dll, Quarantined, [c25090ce8eeec4721541701fcc3633cd], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 

 Results of screen317's Security Check version 0.99.91  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
AVG Internet Security 2015   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 67  
 Java 8 Update 20  
 Java SE Development Kit 8 Update 20 
 Java version 32-bit out of Date! 
 Adobe Reader 9 Adobe Reader out of Date! 
 Google Chrome (39.0.2171.65) 
 Google Chrome (39.0.2171.71) 
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 3% 
````````````````````End of Log`````````````````````` 
 

 

Thanks again for the help



#6 Guest_LighthouseParty_*

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Posted 03 December 2014 - 01:57 AM

Hello there,

 

:step1: Uninstall some programs

 

There's currently some programs on your PC that we need to remove, for the time-being at least. Click the start menu, type in Programs and Features and click Programs and Features. Navigate to each of the following below one-by-one and click uninstall:

  • Ask Toolbar
  • BlueStacks
  • DAEMON Tools Lite 
  • Java 7 Update 67
  • Java 8 Update 20
  • Java Auto Updater
  • Java SE Development Kit 8 Update 20

:step2: After that, to ensure Java is completely removed off your system, download JavaRa from here and once opened it, select 'remove JRE'. Adobe Reader is currently out-of-date, click here for instructions on how to update it.

 

How is the computer now?


Edited by LighthouseParty, 03 December 2014 - 01:58 AM.


#7 wizeguyzn

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Posted 03 December 2014 - 08:06 AM

Hi,

 

I have managed to uninstall all of the above :)

 

I have downloaded and installed JavaRa, It gives me four options: Update Java Runtime, Remove Java Runtime, Update JavaRa Definitions, Additional Tasks.

Under additional tasks the options are: remove startup entry, check java version, remove outdated firefox extensions, clean jre temp files.

Do I select clean JRE temp files?

 

Thank you



#8 Guest_LighthouseParty_*

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Posted 03 December 2014 - 10:54 AM

Select Remove Java Runtime :)



#9 wizeguyzn

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Posted 03 December 2014 - 07:21 PM

I have selected remove java runtime, there is an option to download and install the latest java, should i agree?

 

The computer is running much better :) Thank you

 

I had one problem while playing Dota 2 last night, The PC suddenly slowed down completely halfway through the game and I had to force shutdown and restart, and this happened for a 2nd time. I did update my graphics card drivers yesterday as well so I think this might have had something to do with it,






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