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freezes on any website with login


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#1 whosurpopi

whosurpopi

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Posted 14 November 2014 - 03:45 PM

My wife just got an hp x360 envy with windows 8.1.  it has intel i7.   On any website that has a login page, "amazon, facebook, outlook, ect." when she enters her stuff, and hits login, the computer freezes.  Its every page, so I expect its a setting, I just don't know what one.  She is ready to send it back. 



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#2 whosurpopi

whosurpopi
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Posted 14 November 2014 - 04:39 PM

Never mind.  Apparently my wife has not restarted the computer since she did a factory reset, and the restart fixed it.






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