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3 replies to this topic

#1 SelfZENtered


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Posted 15 June 2006 - 11:23 PM

Hi everybody! I have a problem with this file, Generic.Malware.PV.C9539674 I'm running XP Media Center Edition, Version 2002, SP 2. I was using a trial ver of Bitdefender 9 standard. Well the trial expired while I was at work and my girlfriend installed a few programs to stop spyware one of which was Stopzilla. When I got home I had pop-ups all over the place saying my pc was infected with spyware and viruses etc. There were about six in total. I used Add/remove programs to remove the programs she installed (which I can't remember what they were) and the problems persisted. Finally I used System Restore to go back to the day before she installed the stuff and that worked for all but one of the problems the Generic.Malware.PV.C9539674 I bought the full ver of Bitdefender 9 Standard and when I run the scan this is what I get:

// Product: BitDefender 9 Standard
// Version: 9.5
// Created on: 15/06/2006 11:48:10

Virus Statistics

Scan path : C:\
Folders : 4874
Files : 328852
Archives : 4530
Packed files : 37631
Identified viruses : 0
Infected files : 0
Warnings : 0
Suspect files : 1
Disinfected files : 0
Deleted files : 0
Copied files : 0
Moved files : 0
Renamed files : 0
I/O errors : 169
Scan time : 01:08:00
Scan speed (files/sec) : 80

Spyware Statistics

Memory processes scanned : 13
Memory processes infected : 0
Registry keys scanned : 1231
Registry keys infected : 0
Cookies scanned : 0
Cookies infected : 0
Spyware files infected : 0
Spyware threats detected : 0

Virus definitions : 414241
Scan plugins : 15
Archive plugins : 42
Unpack plugins : 5
Mail plugins : 6
System plugins : 5

Virus scan options

[X] Scan boot sectors
[X] Scan archives
[X] Scan packed files
[X] Scan email

File mask
[ ] Programs
[X] All files
[ ] User defined extensions:
[ ] Exclude extensions: ;


Infected objects
[ ] Ignore
[X] Disinfect
[ ] Delete
[ ] Copy to quarantine
[ ] Move to quarantine
[ ] Rename
[ ] Prompt user

Second action
[ ] Ignore
[ ] Delete
[ ] Copy to quarantine
[X] Move to quarantine
[ ] Rename
[ ] Prompt user

Virus scan options
[X] Enable warnings
[X] Enable heuristics
[ ] Show all files in log
[X] Report file: C:\Program Files\Softwin\BitDefender9\Logs\vscan_1150390090.log

Spyware scan options

[X] Memory Processes
[X] Registry keys
[X] Cookies


C:\Documents and Settings\Carrie.HOME\Local Settings\Temp\STOPzilla!\SZProBase.msi=>(Embedded CAB)=>SZScnSvcDll Suspect: Generic.Malware.PV.C9539674
C:\Documents and Settings\Carrie.HOME\Local Settings\Temp\STOPzilla!\SZProBase.msi=>(Embedded CAB)=>SZScnSvcDll Copy failed

It doesn't seem to be causing any further problems to my computer but I'm a little paranoid and would like to get it removed. Can someone help me??

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#2 quietman7


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Posted 16 June 2006 - 06:43 AM

Hello SelfZENtered

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Download and scan with Ewido Anti-Malware v3.5 in "SAFE MODE".
Print out the Ewido Install and Scan Instructions.

When done delete the following folder:
C:\Documents and Settings\Carrie.HOME\Local Settings\Temp\STOPzilla!\ <- this folder

Then perform this online Virus scan:
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]
Trend Micro Housecall Scan
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Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

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#3 SelfZENtered

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Posted 16 June 2006 - 11:26 PM

When I run the ATF-Cleaner.exe should I disable Bitdefender? Also in subsequent scans, for instance with Ewido Anti-Malware Ver 3.5, should I disable Bitdefender?

#4 -David-


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Posted 17 June 2006 - 08:31 AM

Hello SelfZENtered,
quietman7 will be away for the next few days, so I hope he doesn't mind if I butt in here. ATFcleaner will not be affected by Bitdefender so there is no real need to disable it when you run it. No need to disable it for Ewido either - remember you want to run the program in safe mode though.

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