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Found WIN32/Startpage.ABB Trojan - am I still infected?


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13 replies to this topic

#1 janefs

janefs

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Posted 13 November 2014 - 11:06 AM

Hello,

 

I have been experiencing slow PC and slow internet connection, gradually getting worse over 2 - 3 weeks period.

 

Several times over the last three weeks, Google returned a 'Violation' message with the following text:

 

"Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests". I have to enter Captcha to continue. If I reboot the modem, the speed improves for an hour or two, then slows down again. Standard information pages of a website take 30 to 60 seconds to load.

 

I ran a Windows Defender full system scan which located two items:

Trojan: WIN32/startpage.ABB  (severe)

Dialer: WIN32/DlStwoyle (high)

 

I completed the 'remove' function on the Defender scan results.

 

Am I still infected?

 

Thanks

Jane

 

System Description: Desktop: Windows 7 Ultimate 32bit and Latrop Asus 64bit (full description in Signature)


~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ASUS N67VM-S3113V, Intel i7-3610 QM, CPU 2.3GHz 8GB RAM, 1TB, 64-bit OS, Windows 10 Home 
ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

NUC5i5RYH: Intel i5, 32-bit Windows 10 Pro
 


BC AdBot (Login to Remove)

 


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#2 Broni

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  • Location:Daly City, CA
  • Local time:02:39 AM

Posted 13 November 2014 - 11:48 AM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 janefs

janefs
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Posted 14 November 2014 - 02:29 AM

Hello Broni,

 

Thanks for your reply.   Copy of the diagnostic outputs:

 

Results of screen317's Security Check version 0.99.89  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Java™ 6 Update 31  
 Java 7 Update 51  
 Java version out of Date!
 Adobe Flash Player 15.0.0.223  
 Adobe Reader 10.1.10 Adobe Reader out of Date!
 Mozilla Firefox (33.0) 
 Google Chrome 38.0.2125.104  
 Google Chrome 38.0.2125.111  
````````Process Check: objlist.exe by Laurent````````
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log``````````````````````
 
 
 

Farbar Service Scanner Version: 21-07-2014
Ran by StudyDesktop (administrator) on 14-11-2014 at 07:42:41
Running from "C:\Users\StudyDesktop\Documents\Ble"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcore.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by StudyDesktop (administrator) on 14-11-2014 at 07:49:10
Running from "C:\Users\StudyDesktop\Documents\Ble"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
"network.proxy.type", 0
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros L2 Fast Ethernet 10/100Base-T Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : StudyDesktop-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros L2 Fast Ethernet 10/100Base-T Controller
   Physical Address. . . . . . . . . : 00-1B-FC-85-B4-50
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.0.29(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 14 November 2014 07:07:38
   Lease Expires . . . . . . . . . . : 15 November 2014 07:07:37
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{30066DD1-37F6-4ECC-B5CB-59479FB20F0E}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:4f4:1105:3f57:ffe2(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::4f4:1105:3f57:ffe2%15(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2a00:1450:4002:800::1009
 173.194.113.231
 173.194.113.225
 173.194.113.228
 173.194.113.226
 173.194.113.230
 173.194.113.229
 173.194.113.227
 173.194.113.233
 173.194.113.232
 173.194.113.238
 173.194.113.224
 
 
Pinging google.com [173.194.113.225] with 32 bytes of data:
Reply from 173.194.113.225: bytes=32 time=59ms TTL=53
Reply from 173.194.113.225: bytes=32 time=60ms TTL=53
 
Ping statistics for 173.194.113.225:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 59ms, Maximum = 60ms, Average = 59ms
Server:  UnKnown
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=212ms TTL=47
Reply from 98.138.253.109: bytes=32 time=211ms TTL=47
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 211ms, Maximum = 212ms, Average = 211ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...00 1b fc 85 b4 50 ......Atheros L2 Fast Ethernet 10/100Base-T Controller
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.29     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.29    276
     192.168.0.29  255.255.255.255         On-link      192.168.0.29    276
    192.168.0.255  255.255.255.255         On-link      192.168.0.29    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.29    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.29    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 15     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 15     58 2001::/32                On-link
 15    306 2001:0:9d38:6ab8:4f4:1105:3f57:ffe2/128
                                    On-link
 15    306 fe80::/64                On-link
 15    306 fe80::4f4:1105:3f57:ffe2/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/13/2014 04:31:20 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {272fd114-0cf4-45ea-b2f1-a52f0f2e89d7}
 
Error: (11/13/2014 10:21:42 AM) (Source: Application Error) (User: )
Description: Faulting application name: MemeoBackup.exe, version: 2.0.0.0, time stamp: 0x4afcc462
Faulting module name: mscorwks.dll, version: 2.0.50727.5485, time stamp: 0x53a121fa
Exception code: 0xc0000005
Fault offset: 0x000212fd
Faulting process id: 0x%9
Faulting application start time: 0xMemeoBackup.exe0
Faulting application path: MemeoBackup.exe1
Faulting module path: MemeoBackup.exe2
Report Id: MemeoBackup.exe3
 
Error: (11/13/2014 10:21:41 AM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5485 - Fatal Execution Engine Error (705DFB1E) (80131506)
 
Error: (11/11/2014 00:26:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (11/11/2014 00:26:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (11/08/2014 10:11:22 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (11/08/2014 10:11:22 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (11/07/2014 04:41:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: EXPRWD.EXE, version: 12.0.6211.1000, time stamp: 0x46d088b4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea91c
Exception code: 0xc0000005
Fault offset: 0x00052dde
Faulting process id: 0x142c
Faulting application start time: 0xEXPRWD.EXE0
Faulting application path: EXPRWD.EXE1
Faulting module path: EXPRWD.EXE2
Report Id: EXPRWD.EXE3
 
Error: (11/06/2014 01:07:31 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (11/06/2014 01:07:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
 
System errors:
=============
Error: (11/14/2014 07:07:43 AM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error: 
%%3
 
Error: (11/13/2014 08:40:38 AM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error: 
%%3
 
Error: (11/12/2014 08:16:57 AM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error: 
%%3
 
Error: (11/11/2014 04:05:47 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service terminated with service-specific error %%-2147023544.
 
Error: (11/11/2014 04:05:47 PM) (Source: Microsoft-Windows-Bits-Client) (User: NT AUTHORITY)
Description: The BITS service failed to start.  Error 2147943752.
 
Error: (11/11/2014 04:05:47 PM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: 
%%1069
 
Error: (11/11/2014 04:05:47 PM) (Source: Service Control Manager) (User: )
Description: The WinHttpAutoProxySvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: 
%%1352
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (11/11/2014 04:05:47 PM) (Source: Service Control Manager) (User: )
Description: The SSDP Discovery service failed to start due to the following error: 
%%1069
 
Error: (11/11/2014 04:05:47 PM) (Source: Service Control Manager) (User: )
Description: The SSDPSRV service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: 
%%1352
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (11/11/2014 04:05:24 PM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error: 
%%3
 
 
Microsoft Office Sessions:
=========================
Error: (09/30/2014 04:24:45 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 372 seconds with 240 seconds of active time.  This session ended with a crash.
 
Error: (09/30/2014 04:15:00 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 28 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (09/30/2014 04:12:33 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 5 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (09/30/2014 04:12:18 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 27 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (09/30/2014 04:11:09 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 221 seconds with 180 seconds of active time.  This session ended with a crash.
 
Error: (12/18/2013 07:56:37 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 24116 seconds with 3060 seconds of active time.  This session ended with a crash.
 
Error: (01/04/2012 10:19:44 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 19 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (12/30/2011 03:53:55 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 549 seconds with 120 seconds of active time.  This session ended with a crash.
 
Error: (12/14/2011 09:17:50 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 278 seconds with 180 seconds of active time.  This session ended with a crash.
 
Error: (12/08/2011 04:21:18 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 20, Application Name: Microsoft Expression Web, Application Version: 12.0.6211.1000, Microsoft Office Version: 12.0.6215.1000. This session lasted 185 seconds with 120 seconds of active time.  This session ended with a crash.
 
 
 
 Update for Microsoft Office 2007 (KB2508958) (HKLM\...\{90120000-0026-0000-0000-0000000FF1CE}_WebDesigner_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
ABBYY FineReader 6.0 Sprint (HKLM\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1395.4512 - ABBYY Software House)
Adobe AIR (HKLM\...\Adobe AIR) (Version: 14.0.0.110 - Adobe Systems Incorporated)
Adobe AIR (Version: 14.0.0.110 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Reader X (10.1.10) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.10 - Adobe Systems Incorporated)
Adtelly Browser (Version: 3.0.0.3 - Adtelly) Hidden
Adtelly Browser 3 (HKLM\...\{a592e5f3-2986-40d9-82af-9001ec6f5f0a}) (Version: 3.0.0.3 - Adtelly.tv)
Allin1Convert Internet Explorer Toolbar (HKLM\...\Allin1Convert_8hbar Uninstall Internet Explorer) (Version:  - Mindspark Interactive Network)
avast! Free Antivirus (HKLM\...\avast) (Version: 9.0.2018 - Avast Software)
BBC iPlayer Desktop (HKLM\...\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) (Version: 3.2.13 - British Broadcasting Corp.)
BBC iPlayer Desktop (Version: 3.2.13 - British Broadcasting Corp.) Hidden
Creative Centrale (HKLM\...\Creative Centrale) (Version: 1.17.01 - Creative Technology Ltd.)
Creative Centrale (Version: 1.17.01 - Creative Technology Ltd.) Hidden
Creative Software Update (Version: 1.03.01 - Creative Technology Ltd.) Hidden
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2899521) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{E48DACEA-5789-4CC5-8584-2E268C560131}) (Version:  - Microsoft)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
Emicsoft AVCHD Converter (HKLM\...\Emicsoft AVCHD Converter_is1) (Version:  - )
Epson Easy Photo Print 2 (HKLM\...\{87C2248A-C7DD-49ED-9BCD-B312A9D0819E}) (Version: 2.1.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM\...\{48F22622-1CC2-4A83-9C1E-644DD96F832D}) (Version: 2.30.01 - SEIKO EPSON Corporation)
Epson Printer Software Downloader (HKLM\...\Epson Printer Software Downloader) (Version:  - )
Epson Printer Software Downloader (Version: 2.0.0 - SEIKO EPSON CORPORATION) Hidden
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - )
Epson Stylus SX510W_TX550W Manual (HKLM\...\Epson Stylus SX510W_TX550W User’s Guide) (Version:  - )
EPSON SX510W Series Printer Uninstall (HKLM\...\EPSON SX510W Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4i - SEIKO EPSON CORPORATION)
EpsonNet Setup (HKLM\...\{FFFAE01B-466F-4C07-9821-A94FD753BDDA}) (Version: 3.1c - SEIKO EPSON CORPORATION)
FileZilla Client 3.9.0.5 (HKCU\...\FileZilla Client) (Version: 3.9.0.5 - Tim Kosse)
Formoid (HKLM\...\Formoid_is1) (Version:  - )
Google Chrome (HKLM\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Drive (HKLM\...\{C60F3836-333A-4AE2-B526-CFDBA143A9BA}) (Version: 1.18.7821.2489 - Google, Inc.)
Google Earth Plug-in (HKLM\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (Version: 1.3.25.5 - Google Inc.) Hidden
Google+ Auto Backup (HKLM\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
GrammarPro! (HKLM\...\GrammarPro!) (Version:  - )
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Java 7 Update 51 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216031FF}) (Version: 6.0.310 - Oracle)
Jpg2Pdf version 1.2 (HKLM\...\{533D415A-4151-4AC5-858E-4068524C8051}_is1) (Version: 1.2 - Office Necessities inc.)
Light Image Resizer 4.0.5.6 (HKLM\...\{EBE030DD-D404-4D92-85E9-8C3624820808}_is1) (Version: 4.0.5.6 - ObviousIdea)
LinguaMatch Correspondent (HKLM\...\ST5UNST #1) (Version:  - )
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Expression Web (HKLM\...\WebDesigner) (Version: 12.0.6215.1000 - Microsoft Corporation)
Microsoft Expression Web (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Expression Web MUI (English) (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Expression Web Service Pack 1 (SP1) (HKLM\...\{90120000-0026-0000-0000-0000000FF1CE}_WebDesigner_{9037FDA8-8383-4B6F-859D-D49C3C625225}) (Version:  - Microsoft)
Microsoft Money Plus (HKLM\...\Money2008b) (Version: 17 - Microsoft)
Microsoft Money Shared Libraries (Version: 17.0.0.3817 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office SharePoint Designer 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 33.0 (x86 en-GB) (HKLM\...\Mozilla Firefox 33.0 (x86 en-GB)) (Version: 33.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 33.0 - Mozilla)
MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
myphotobook.it (HKLM\...\it.myphotobook.creator.001F9DF2D0BAABEB11F42CCEE43224607B61109C.1) (Version: 1.6.0.1048 - myphotobook GmbH)
myphotobook.it (Version: 1.6.0 - myphotobook GmbH) Hidden
Nikon Message Center 2 (HKLM\...\{B014EE44-9197-4513-9613-71E6EB1B514E}) (Version: 2.1.0 - Nikon)
Nikon Movie Editor (HKLM\...\{5CAD3393-EEC0-44CE-9F93-BCAA365B77FB}) (Version: 2.8.0 - Nikon)
Palm Desktop by ACCESS (HKLM\...\{FD6034A3-655C-49F0-B496-D4CBFD74D7A7}) (Version: 6.4.0.0 - Palm, Inc.)
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Picture Control Utility (HKLM\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.4.15 - Nikon)
QuickTime (HKLM\...\QuickTime) (Version:  - )
Remo Recover 4.0 (HKLM\...\{A573D759-F894-448D-A420-3A9C31879F88}_is1) (Version: 4.0.0.32 - Remo Software)
Samsung Kies (HKLM\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.3.2.12074_13 - Samsung Electronics Co., Ltd.)
Samsung Kies (Version: 2.3.2.12074_13 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.22.0 - SAMSUNG Electronics Co., Ltd.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version:  - Microsoft) Hidden
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.9.12585 - Skype Technologies S.A.)
Skype™ 6.21 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Smilebox (HKCU\...\Smilebox) (Version: 1.0.0.28051 - Smilebox, Inc.)
SRWare Iron 10.0.650.1 (HKLM\...\{C59CF2CE-B302-4833-AA35-E0E07D8EBC52}_is1) (Version:  - SRWare)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0026-0000-0000-0000000FF1CE}_WebDesigner_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2889935) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{153CD843-3EDC-412C-95B1-F36237DF8415}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_WebDesigner_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition (HKLM\...\{90120000-0026-0000-0000-0000000FF1CE}_WebDesigner_{620E77C0-CDFE-4C14-AAEB-830ABB65864C}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition (HKLM\...\{90120000-0026-0000-0000-0000000FF1CE}_WebDesigner_{8153EC80-C988-4336-8DAF-6D99C0D26E0C}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\...\{90120000-0026-0000-0000-0000000FF1CE}_WebDesigner_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office 2007 System (KB2539530) (HKLM\...\{90120000-0026-0000-0000-0000000FF1CE}_WebDesigner_{0B4CEEAE-AA88-490C-BCB2-AAC3421981A4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_WebDesigner_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2878251) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{521F54B6-E2E5-462D-946E-8161830DDF18}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
ViewNX 2 (HKLM\...\{E64C137C-D0B7-467A-B47F-460AAB30F0A3}) (Version: 2.8.2 - Nikon)
VLC media player 2.1.3 (HKLM\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Vocabulary Master (HKLM\...\Vocabulary Master) (Version:  - )
VoipCheapCom (HKLM\...\VoipCheapCom_is1) (Version: 4.07 build 629 - Finarea S.A. Switzerland)
WD Anywhere Backup (HKLM\...\{68131B0A-D78D-4aed-B74E-33A6C7324E50}) (Version:  - Memeo Inc.)
WD Discovery Software (HKLM\...\{99341ACA-2A86-4235-A636-02A2A9820987}) (Version: 1.80 - Western Digital)
Windows Live Communications Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Photo Common (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
 
========================= Devices: ================================
 
Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: LogMeIn Kernel Information Provider
Description: LogMeIn Kernel Information Provider
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: LMIInfo
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
 
 
 
Percentage of memory in use: 75%
Total physical RAM: 2039.24 MB
Available physical RAM: 506.74 MB
Total Pagefile: 4078.48 MB
Available Pagefile: 2159.9 MB
Total Virtual: 2047.88 MB
Available Virtual: 1954.82 MB
 
========================= Partitions: =====================================
 
2 Drive c: () (Fixed) (Total:298.08 GB) (Free:235.25 GB) NTFS
3 Drive d: (HDD) (Fixed) (Total:71.98 GB) (Free:5.7 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\STUDYDESKTOP-PC
 
Administrator            Guest                    StudyDesktop             
 
========================= Restore Points ==================================
 
31-10-2014 08:48:30 Windows Update
04-11-2014 06:33:47 Windows Update
07-11-2014 08:54:37 Windows Update
11-11-2014 07:15:31 Windows Update
12-11-2014 13:15:57 Windows Update
13-11-2014 15:31:26 Windows Defender Checkpoint
 
**** End of log ****
 
 
 
 
 
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 14/11/2014
Scan Time: 07:58:52
Logfile: 
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.11.14.03
Rootkit Database: v2014.11.12.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: StudyDesktop
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 334611
Time Elapsed: 23 min, 21 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 9
PUP.Optional.FunWebProducts.A, HKLM\SOFTWARE\CLASSES\CLSID\{33119133-0854-469d-807A-171568457991}, Quarantined, [0e9d2b10a1dbd95da454ce22d62cd32d], 
PUP.Optional.FunWebProducts.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{03119103-0854-469d-807A-171568457991}, Quarantined, [0e9d2b10a1dbd95da454ce22d62cd32d], 
PUP.Optional.FunWebProducts.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{23119123-0854-469D-807A-171568457991}, Quarantined, [0e9d2b10a1dbd95da454ce22d62cd32d], 
PUP.Optional.FunWebProducts.A, HKLM\SOFTWARE\CLASSES\Allin1Convert_8h.SkinLauncherSettings.1, Quarantined, [0e9d2b10a1dbd95da454ce22d62cd32d], 
PUP.Optional.FunWebProducts.A, HKLM\SOFTWARE\CLASSES\Allin1Convert_8h.SkinLauncherSettings, Quarantined, [0e9d2b10a1dbd95da454ce22d62cd32d], 
Trojan.Vundo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{56256A51-B582-467e-B8D4-7786EDA79AE0}, Quarantined, [86252813e894f44280673fa97a8813ed], 
PUP.Optional.MindSpark.A, HKLM\SOFTWARE\Allin1Convert_8h, Quarantined, [4b604dee03795ed88d18bee2ab5954ac], 
PUP.Optional.MindSpark.A, HKLM\SOFTWARE\MOZILLAPLUGINS\@Allin1Convert_8h.com/Plugin, Quarantined, [4566f14a1963cb6b4dcf7be0dd26cd33], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-2339582824-2284352642-1849451596-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Allin1Convert_8h, Quarantined, [a10a1328d9a364d2269bb3a1fe0522de], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 2
PUP.Optional.MindSpark.A, C:\Program Files\Allin1Convert_8h, Quarantined, [b2f9013a6517e15599cc45c725deda26], 
PUP.Optional.MindSpark.A, C:\Users\StudyDesktop\AppData\Roaming\Mozilla\Firefox\Profiles\7n4w50mp.default\Allin1Convert_8h, Quarantined, [7f2c3cffee8e26109413df2dde25c43c], 
 
Files: 2
PUP.Optional.OfferBox.A, C:\Users\StudyDesktop\AppData\Local\Temp\OB.exe, Quarantined, [7e2dbd7e8fed7db9868b8d946a9748b8], 
PUP.Optional.MindSpark.A, C:\Users\StudyDesktop\AppData\Roaming\Mozilla\Firefox\Profiles\7n4w50mp.default\Allin1Convert_8h\02DA54AB-63B9-4F0D-BF4A-D89CC848817E.sqlite, Quarantined, [7f2c3cffee8e26109413df2dde25c43c], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
 
 
 
Continuing with the remainder of the tools and logs requested in the next posts.
 
 
 
 

Edited by janefs, 14 November 2014 - 07:07 AM.

~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ASUS N67VM-S3113V, Intel i7-3610 QM, CPU 2.3GHz 8GB RAM, 1TB, 64-bit OS, Windows 10 Home 
ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

NUC5i5RYH: Intel i5, 32-bit Windows 10 Pro
 


#4 janefs

janefs
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Posted 14 November 2014 - 03:23 AM

Continuing with the rkill.txt log

 

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 11/14/2014 09:17:34 AM in x86 mode.
Windows Version: Windows 7 Ultimate Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\system32\FsUsbExService.Exe (PID: 1844) [WD-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 11/14/2014 09:20:09 AM
Execution time: 0 hours(s), 2 minute(s), and 35 seconds(s)
 
 
 
 
Please let me know if there is a previous version of Anti-Rootkit I can try?
 
Jane

~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ASUS N67VM-S3113V, Intel i7-3610 QM, CPU 2.3GHz 8GB RAM, 1TB, 64-bit OS, Windows 10 Home 
ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

NUC5i5RYH: Intel i5, 32-bit Windows 10 Pro
 


#5 janefs

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Posted 14 November 2014 - 07:12 AM

Other logs are in post #3 and post #4

 

I have worked out how to get mbar.exe to run. Hadn't realised MB was running as a service. Stopped the service and mbar.exe can now run....

 

Here are the two mbar logs.

 

 

 

Malwarebytes Anti-Rootkit BETA 1.08.1.1001
www.malwarebytes.org
 
Database version: v2014.11.14.03
 
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.17420
StudyDesktop :: STUDYDESKTOP-PC [administrator]
 
14/11/2014 12:22:24
mbar-log-2014-11-14 (12-22-24).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 335424
Time elapsed: 25 minute(s), 22 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.1.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17420
 
Java version: 1.6.0_31
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.800000 GHz
Memory total: 2138300416, free: 590540800
 
Downloaded database version: v2014.11.14.03
Downloaded database version: v2014.11.12.01
=======================================
Initializing...
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
Initializing...
======================
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.1.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17420
 
Java version: 1.6.0_31
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.800000 GHz
Memory total: 2138300416, free: 587542528
 
Downloaded database version: v2014.11.14.03
Downloaded database version: v2014.11.12.01
Initializing...
======================
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.1.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17420
 
Java version: 1.6.0_31
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.799000 GHz
Memory total: 2138300416, free: 749719552
 
Downloaded database version: v2014.11.14.03
Downloaded database version: v2014.11.12.01
Initializing...
======================
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.1.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17420
 
Java version: 1.6.0_31
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.799000 GHz
Memory total: 2138300416, free: 462155776
 
Downloaded database version: v2014.11.14.03
Downloaded database version: v2014.11.12.01
Initializing...
======================
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.1.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17420
 
Java version: 1.6.0_31
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.799000 GHz
Memory total: 2138300416, free: 284745728
 
Initializing...
======================
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.1.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17420
 
Java version: 1.6.0_31
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.800000 GHz
Memory total: 2138300416, free: 651870208
 
=======================================
Initializing...
------------ Kernel report ------------
     11/14/2014 12:21:54
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\halmacpi.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\intelide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\vmbus.sys
\SystemRoot\system32\drivers\winhv.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\system32\drivers\aswSnx.sys
\SystemRoot\system32\drivers\aswSP.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\aswRdr2.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\Windows\system32\drivers\rsdrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\l260x86.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\VSTBS23.SYS
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\VSTDPV3.SYS
\SystemRoot\system32\DRIVERS\VSTCNXT3.SYS
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\fdc.sys
\SystemRoot\system32\DRIVERS\parport.sys
\SystemRoot\system32\DRIVERS\ASACPI.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\lmimirr.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\flpydisk.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\usbscan.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\Drivers\usbVM31b.sys
\SystemRoot\System32\Drivers\STREAM.SYS
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\aswMonFlt.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\aswStm.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\parvdm.sys
\SystemRoot\system32\drivers\aswHwid.sys
\??\C:\Windows\system32\drivers\LMIRfsDriver.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Windows\system32\drivers\mwac.sys
\??\C:\Windows\system32\FsUsbExDisk.SYS
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\shlwapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\lpk.dll
\Windows\System32\sechost.dll
\Windows\System32\wininet.dll
\Windows\System32\user32.dll
\Windows\System32\msctf.dll
\Windows\System32\ws2_32.dll
\Windows\System32\difxapi.dll
\Windows\System32\clbcatq.dll
\Windows\System32\msvcrt.dll
\Windows\System32\urlmon.dll
\Windows\System32\shell32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\Wldap32.dll
\Windows\System32\kernel32.dll
\Windows\System32\advapi32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\iertutil.dll
\Windows\System32\normaliz.dll
\Windows\System32\gdi32.dll
\Windows\System32\setupapi.dll
\Windows\System32\ole32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\psapi.dll
\Windows\System32\usp10.dll
\Windows\System32\nsi.dll
\Windows\System32\imm32.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\userenv.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\wintrust.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xffffffff86376ac8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000075\
Lower Device Object: 0xffffffff862ef748
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xffffffff85a44030
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP2T0L0-3\
Lower Device Object: 0xffffffff8596a908
Lower Device Driver Name: \Driver\atapi\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff85a43a78
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xffffffff84c9b908
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffffff85a44030, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff85a430f0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff85a44030, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff84ca75c8, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8596a908, DeviceName: \Device\Ide\IdeDeviceP2T0L0-3\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff85a43a78, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff85a436b0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff85a43a78, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff85576830, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff84c9b908, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 4F764F75
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 5333580  Numsec = 150962805
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 80026361856 bytes
Sector size: 512 bytes
 
Done!
Drive 1
This is a System drive
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 15B015B0
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 625121217
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 320072933376 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xffffffff86376ac8, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff863767a8, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff86376ac8, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff862ef748, DeviceName: \Device\00000075\, DriverName: \Driver\USBSTOR\
------------ End ----------
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-5333580-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-1-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished
 
 
 

~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ASUS N67VM-S3113V, Intel i7-3610 QM, CPU 2.3GHz 8GB RAM, 1TB, 64-bit OS, Windows 10 Home 
ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

NUC5i5RYH: Intel i5, 32-bit Windows 10 Pro
 


#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,464 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:39 AM

Posted 14 November 2014 - 11:09 AM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 janefs

janefs
  • Topic Starter

  • Members
  • 53 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:12:39 PM

Posted 14 November 2014 - 02:31 PM

Took a little time... but here are the logs....

 

# AdwCleaner v4.101 - Report created 14/11/2014 at 17:59:47
# Updated 09/11/2014 by Xplode
# Database : 2014-11-13.1 [Live]
# Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)
# Username : StudyDesktop - STUDYDESKTOP-PC
# Running from : C:\Users\StudyDesktop\Desktop\adwcleaner_4.101.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\StudyDesktop\AppData\Roaming\OfferBox
Folder Deleted : C:\Users\StudyDesktop\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
Folder Deleted : C:\Users\StudyDesktop\AppData\Local\Chromium\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bjeikeheijdjdfjbmknpefojickbkmom
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.dynamicbarbutton
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.dynamicbarbutton.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.feedmanager
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.feedmanager.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.htmlmenu
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.htmlmenu.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.htmlpanel
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.htmlpanel.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.multiplebutton
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.multiplebutton.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.pseudotransparentplugin
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.pseudotransparentplugin.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.radio
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.radio.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.radiosettings
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.radiosettings.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.scriptbutton
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.scriptbutton.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.settingsplugin
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.settingsplugin.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.skinlauncher
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.skinlauncher.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.thirdpartyinstaller
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.thirdpartyinstaller.1
Key Deleted : HKLM\SOFTWARE\Classes\Allin1Convert_8h.ToolbarProtector
Key Deleted : HKLM\SOFTWARE\Classes\Allin1Convert_8h.ToolbarProtector.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.urlalertbutton
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.urlalertbutton.1
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.xmlsessionplugin
Key Deleted : HKLM\SOFTWARE\Classes\allin1convert_8h.xmlsessionplugin.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1604FC43-3A1E-4C6B-850D-70C8A858C61A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{248B3E95-17A4-482D-A8A8-6B3DF4D05C35}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{250B71CD-97CA-40A5-834F-265719A62CAF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{27F49273-DE3A-4111-90F9-6C474C37AEFB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{39D4F1A1-A94D-4B7D-BF1D-7446308800ED}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{443321F7-E46C-42F8-812B-F35E98CBB44F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5CDE4714-32DC-473C-8194-0645E62C2E96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7CAEFAFC-9A1E-4BCC-94DD-BC7D8D52717A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7EB7381C-FB01-47FC-9C42-ED64122C1B92}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{889F49D2-6CEA-40BE-BE5F-7217485F9745}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8F83D657-5993-4FFA-9AEE-DA0B20D828A7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AF60F89A-4645-4381-8C7F-B8FEAB385445}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C8EF8F70-3807-424A-83F7-DA06FD4DACF9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE0F6787-9D1C-42B7-A0B9-EAC630F87902}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E4EF697F-434B-4DC7-A464-4412462206DB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF3F28C8-0330-4D18-B901-D24CB83E5AA1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF5DB804-585B-472E-B415-BC63F8F01BF6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F2C368C5-9F44-4D43-89F3-A1CC87F1DA96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F99DDD9A-07D0-47AB-86F1-193533DD2C60}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{53F6A516-3DCC-48F4-835C-6C670CB39CEA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5E58CDA9-3B21-4611-A859-26EE28950E61}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C5561B6-3DD2-46B5-83BE-EAE744366046}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{16976E15-10EA-44FD-804A-6ECBC9EBBFC7}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2561FD25-FE31-4E56-A120-AF7FEAAE3124}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4BD0FCFF-AD64-4315-9F2C-960EF3C21623}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{507C73BB-FC69-425E-8A49-9204F886B328}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6EC57031-1740-4151-93C5-C465D6063DD2}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{76FC1003-0825-48BD-B59B-3B7A5754972C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9D217B94-6FC9-44FE-94B1-30C711871266}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B48AC2CD-9662-47E0-A3C0-3B01BB3F463E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{BE698E51-830B-447A-954D-901D6E05DDE2}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{BFCF748F-A56E-451F-AA45-0D7EB699E416}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D09139AB-0ACB-4F22-B9AE-816E6838A814}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D617CF84-B0BC-441F-9984-B676AFBA1E8D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A4C2FB10-84C3-44EB-9F9E-860FA1D9A797}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FBCBC43A-DCA9-4192-A4C8-B57FD0F77D4D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A4C2FB10-84C3-44EB-9F9E-860FA1D9A797}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FBCBC43A-DCA9-4192-A4C8-B57FD0F77D4D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{27F49273-DE3A-4111-90F9-6C474C37AEFB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7CAEFAFC-9A1E-4BCC-94DD-BC7D8D52717A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7EB7381C-FB01-47FC-9C42-ED64122C1B92}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{AF60F89A-4645-4381-8C7F-B8FEAB385445}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{E4EF697F-434B-4DC7-A464-4412462206DB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F99DDD9A-07D0-47AB-86F1-193533DD2C60}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{248B3E95-17A4-482D-A8A8-6B3DF4D05C35}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{53F6A516-3DCC-48F4-835C-6C670CB39CEA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{5E58CDA9-3B21-4611-A859-26EE28950E61}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45DD-9B68-D6A12C30E5D7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6C5561B6-3DD2-46B5-83BE-EAE744366046}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{88E44198-D164-4EC0-B2C0-F679D866C6DA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48DD-9B6D-7A13A3E42127}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40FD-8DAE-FF14757F60C7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F671C1B3-9776-426D-A350-55FB2D9B53F7}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{CD1A63BA-A08C-431B-9A34-F240AADC728D}]
Key Deleted : HKCU\Software\Myfree Codec
Key Deleted : HKCU\Software\Offerbox
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\Myfree Codec
Key Deleted : HKLM\SOFTWARE\Offerbox
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\allin1convert_8hbar uninstall internet explorer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17420
 
 
-\\ Mozilla Firefox v33.0 (x86 en-GB)
 
[7n4w50mp.default\prefs.js] - Line Deleted : user_pref("extensions.toolbar.mindspark._8hMembers_.lastActivePing", "1385650481976");
[7n4w50mp.default\prefs.js] - Line Deleted : user_pref("extensions.toolbar.mindspark.lastInstalled", "allin1convert@mindspark.com");
[7n4w50mp.default\prefs.js] - Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.url", "^hxxp(s)?\\:\\/\\/(.+\\.)?ask\\.com\\/.*");
 
-\\ Google Chrome v38.0.2125.111
 
[C:\Users\StudyDesktop\AppData\Local\Chromium\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://uk.ask.com/web?q={searchTerms}
[C:\Users\StudyDesktop\AppData\Local\Chromium\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.kelkoo.it/ctl/do/search?siteSearchQuery={searchTerms}&from=colibri
 
-\\ Chromium v
 
[C:\Users\StudyDesktop\AppData\Local\Chromium\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://uk.ask.com/web?q={searchTerms}
[C:\Users\StudyDesktop\AppData\Local\Chromium\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.kelkoo.it/ctl/do/search?siteSearchQuery={searchTerms}&from=colibri
 
*************************
 
AdwCleaner[R0].txt - [10823 octets] - [14/11/2014 17:56:08]
AdwCleaner[S0].txt - [11326 octets] - [14/11/2014 17:59:47]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [11387 octets] ##########
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.7 (11.08.2014:1)
OS: Windows 7 Ultimate x86
Ran by StudyDesktop on 14/11/2014 at 18:14:20.85
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\StudyDesktop\AppData\Roaming\getrighttogo"
Successfully deleted: [Folder] "C:\Program Files\myfree codec"
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{001BDC06-5792-4FBA-A5FD-ED3504631C24}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{0058F995-A66D-46D0-9073-A973FA64B651}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{0059DB39-5820-413E-B250-5DF7AB2FB6B6}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{006ADAA3-A6AE-4F6D-B158-C6F4487AC375}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{006DA7C7-D8F2-4B2C-B647-A1C1CB5A6FFA}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{007F596F-D621-4CA0-8A78-E0E5578AEDB8}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{008D125F-2C39-4B92-A8DE-766010F2A770}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{0096A102-AE64-46BC-BE02-535C0A889DA1}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{011C9AEE-99F7-4CF7-9B1B-AFE37794FD7C}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{022CC67F-3B33-4258-9A2C-6EA1F0226984}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{023033BC-207E-4295-B66E-A5AD132318F4}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{027D9F6C-C02F-430D-93EE-A0649804A1B1}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{02C9C525-CC75-4DCD-9EB9-B448D4351A89}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{02DEB7C9-4F7F-4E3D-BB61-6B47665F9C4F}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{02EA8C63-A095-4503-84E7-30C2BBE1AA47}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{0303A5E5-E3EE-4AE8-B7EA-D53ED8A61C6F}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{0358E2D4-21EA-4C57-B7B2-8427AFADAA89}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{03E5111E-2703-4B6C-B41C-D1418315B0B8}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{040808FD-EC50-4252-82C5-34255388FDB6}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{0424B969-89C3-4192-B997-7B256E649253}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{0437DDA8-0BC6-4762-B422-3204A02A5BCC}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{043871F2-E02A-4CA4-8CFA-3A19F7B42E06}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{044EC440-F5A5-4AD3-9449-B30D510FBC22}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{048BAB24-C525-4C51-ACE2-5A00B195C0CF}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{04B8BB21-4F97-466F-ABDF-BA9E41C9C846}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{04B90698-7991-458C-A1C8-4EAF72DA6077}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{04FFA8DB-83DE-4D5A-971D-DC97325A0912}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{050C8970-F4AD-40D4-9B2F-34ECBFA80C42}
 
 
 
---my post was too long so I removed most of the Empty Folder deleted messages-----  Jane
 
 
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{FFA11268-C689-458C-AC42-841BF1DAA88B}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{FFC7303E-2F1C-4C5C-B5C6-2740549E3C96}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{FFEA36F1-4EAD-4559-9941-C70908260FCC}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{FFF0FDAB-3B1A-4D67-A80B-9795CB224553}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{FFF1E3AD-DF82-498A-8E63-4EF54FA0C311}
Successfully deleted: [Empty Folder] C:\Users\StudyDesktop\appdata\local\{FFF8CC61-2533-4B27-8C8A-049D7EEEB4CE}
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\StudyDesktop\AppData\Roaming\mozilla\firefox\profiles\7n4w50mp.default\minidumps [118 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 14/11/2014 at 18:23:31.88
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
++++++++++++++++++++++  ESETSCAN
 
D:\Photos\2014\20140308_FlashMob\MusicmatchJukeboxv10004040.exe a variant of Win32/OpenInstall potentially unwanted application deleted - quarantined
 
 
Thank you
Jane
 
 
 
 
 
 
 

~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ASUS N67VM-S3113V, Intel i7-3610 QM, CPU 2.3GHz 8GB RAM, 1TB, 64-bit OS, Windows 10 Home 
ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

NUC5i5RYH: Intel i5, 32-bit Windows 10 Pro
 


#8 janefs

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Posted 14 November 2014 - 02:45 PM

Also...

 

Similar to member BarnOwl1414 I have multiple instances of Google Chrome active in TaskManager, all taking memory.

 

I am using Chrome, v38.0.2125.111m  and I am aware that Chrome opens a new instance for each tab - but should they dissolve when I close the tab?

 

Sorry to go off topic......   (very bad)

 

Jane


~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ASUS N67VM-S3113V, Intel i7-3610 QM, CPU 2.3GHz 8GB RAM, 1TB, 64-bit OS, Windows 10 Home 
ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

NUC5i5RYH: Intel i5, 32-bit Windows 10 Pro
 


#9 Broni

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Posted 14 November 2014 - 03:47 PM

How is computer doing?

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


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#10 Broni

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Posted 14 November 2014 - 03:47 PM

should they dissolve when I close the tab?

 

They should.


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#11 janefs

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Posted 14 November 2014 - 05:09 PM

The PC appears to be running a little smoother. Could be due to the cleanup - I hadn't realised I had quite so much junk and normally do housekeeping...

 

I have updated both Adobe Reader and Java.

 

Do you think I'm clean of trojan / malware / virus now?

 

I still have Chrome persistent in the Task Manager. I have unchecked "Continue running background apps when Google Chrome is closed"

in Chrome Settings Advanced, so I will monitor Google Chrome Task Manager to see if it behaves better.

 

Thank you


~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ASUS N67VM-S3113V, Intel i7-3610 QM, CPU 2.3GHz 8GB RAM, 1TB, 64-bit OS, Windows 10 Home 
ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

NUC5i5RYH: Intel i5, 32-bit Windows 10 Pro
 


#12 Broni

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Posted 14 November 2014 - 05:33 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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#13 janefs

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Posted 16 November 2014 - 08:56 AM

Hi Broni,

 

Thank you for the 'all clear' - I have now followed all steps except MyWOT add-on, as I have read a little about how they practice, and while everybody has their own choice to decide about WOT's practices, I feel it's not for me.

 

I'll continue with more frequent scans, take caution on sites visited (husband has been warned!) and upgrade my 30-day trial of MB to a full subscription.

 

As ever, since I've been a member since 2007, BC has come up trumps again. Thanks, Broni and donation is on it's way on PP.

 

Topic can be closed.

 

Thank you

Jane


~~~~~~~~~~~~~~~~~~~ Specs ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ASUS N67VM-S3113V, Intel i7-3610 QM, CPU 2.3GHz 8GB RAM, 1TB, 64-bit OS, Windows 10 Home 
ASUS Eee 1005HA, Intel Atom CPU N270 1.60GHZ 1GB RAM, 32-bit OS, Windows 10 Home

NUC5i5RYH: Intel i5, 32-bit Windows 10 Pro
 


#14 Broni

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Posted 16 November 2014 - 12:23 PM

Thank you and good luck :)


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