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BSOD-KERNEL_DATA_INPAGE_ERROR


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4 replies to this topic

#1 SteveHebe

SteveHebe

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Posted 13 November 2014 - 07:56 AM

I seem to be having reoccurring BSOD errors.  Unfortunately, this is the "family" computer, so I don't always get to see them.

 

I have Run Speccy - Results - http://speccy.piriform.com/results/Lag3UUrYWbraMTHEqvEE3Eu

 

Attached MiniDump for review and below is Minitoolbox report.

 

Hope all this helps!  Thanks in advance!

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Steve (administrator) on 13-11-2014 at 07:29:55
Running from "C:\Users\Steve\Desktop\Utilities"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/13/2014 07:13:49 AM) (Source: Wave TCG Client Services) (User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM
 
Error: (11/12/2014 06:02:35 PM) (Source: Wave TCG Client Services) (User: )
Description: The NTRU TSS is not running, Wave Software is unable to communicate to TPM
 
Error: (11/12/2014 05:53:15 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6536
 
Error: (11/12/2014 05:53:15 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6536
 
Error: (11/12/2014 05:53:15 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/12/2014 05:53:14 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5507
 
Error: (11/12/2014 05:53:14 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5507
 
Error: (11/12/2014 05:53:14 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/12/2014 05:53:13 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4477
 
Error: (11/12/2014 05:53:13 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4477
 
 
System errors:
=============
Error: (11/13/2014 07:11:29 AM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error: 
%%3
 
Error: (11/13/2014 07:11:22 AM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error: 
%%0
 
Error: (11/13/2014 07:11:18 AM) (Source: BugCheck) (User: )
Description: 0x0000007a (0xc046a8e8, 0xc0000185, 0x31e5f860, 0x8d51df41)C:\Windows\MEMORY.DMP111314-20997-01
 
Error: (11/13/2014 07:11:17 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:09:53 PM on ‎11/‎12/‎2014 was unexpected.
 
Error: (11/12/2014 05:14:22 PM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error: 
%%3
 
Error: (11/12/2014 05:14:16 PM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error: 
%%0
 
Error: (11/12/2014 05:14:04 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:58:00 AM on ‎11/‎12/‎2014 was unexpected.
 
Error: (11/11/2014 09:02:13 PM) (Source: DCOM) (User: OPTIPLEX960)
Description: machine-defaultLocalActivation{90AFF435-B544-4F94-A0C2-CC020EACA4E3}{C1352D97-77A9-4DD5-8042-BA14D5C8E266}OPTIPLEX960DarcyS-1-5-21-2490724346-2191155442-2264276242-1005LocalHost (Using LRPC)
 
Error: (11/11/2014 07:28:12 PM) (Source: DCOM) (User: OPTIPLEX960)
Description: machine-defaultLocalActivation{90AFF435-B544-4F94-A0C2-CC020EACA4E3}{C1352D97-77A9-4DD5-8042-BA14D5C8E266}OPTIPLEX960DarcyS-1-5-21-2490724346-2191155442-2264276242-1005LocalHost (Using LRPC)
 
Error: (11/11/2014 06:50:11 PM) (Source: DCOM) (User: OPTIPLEX960)
Description: machine-defaultLocalActivation{90AFF435-B544-4F94-A0C2-CC020EACA4E3}{C1352D97-77A9-4DD5-8042-BA14D5C8E266}OPTIPLEX960DarcyS-1-5-21-2490724346-2191155442-2264276242-1005LocalHost (Using LRPC)
 
 
Microsoft Office Sessions:
=========================
Error: (02/28/2014 06:44:32 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6690.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 210086 seconds with 1860 seconds of active time.  This session ended with a crash.
 
Error: (02/18/2014 08:54:39 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 34592 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (10/02/2013 10:15:18 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5001, Microsoft Office Version: 12.0.6612.1000. This session lasted 325481 seconds with 1380 seconds of active time.  This session ended with a crash.
 
 
CodeIntegrity Errors:
===================================
  Date: 2010-04-09 12:54:10.201
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sirenacm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-04-09 12:54:10.185
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-04-09 11:28:38.186
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sirenacm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-04-09 11:28:38.170
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-04-09 08:44:23.537
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sirenacm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-04-09 08:44:23.506
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-04-07 16:35:55.617
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sirenacm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-04-07 16:35:55.617
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-04-07 10:51:02.244
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sirenacm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-04-07 10:51:02.228
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
 
 
 Update for Microsoft Office 2007 (KB2508958) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
32 Bit HP CIO Components Installer (Version: 7.1.8 - Hewlett-Packard) Hidden
7-Zip 9.20 (HKLM\...\7-Zip) (Version:  - )
Adobe AIR (HKLM\...\Adobe AIR) (Version: 14.0.0.110 - Adobe Systems Incorporated)
Adobe AIR (Version: 14.0.0.110 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Advanced SystemCare 7 (HKLM\...\Advanced SystemCare 7_is1) (Version: 7.4.0 - IObit)
Android SDK Tools (HKLM\...\Android SDK Tools) (Version: 1.16 - Google Inc.)
Apple Application Support (HKLM\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C0CC75CD-F5B7-46AD-B016-17C0F5171718}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Catalyst Control Center (HKLM\...\{055EE59D-217B-43A7-ABFF-507B966405D8}) (Version: 2.009.0714.2131 - )
Bing Bar (HKLM\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bing Desktop (HKLM\...\{7D095455-D971-4D4C-9EFD-9AF6A6584F3A}) (Version: 1.3.470.0 - Microsoft Corporation)
BioAPI Framework (Version: 1.0.1 - Dell Inc.) Hidden
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Brother BRAdmin Light 1.22.0003 (HKLM\...\{DB75941E-30C4-4D97-B000-D17C764B998C}) (Version: 1.22.0003 - Brother)
Brother Driver Deployment Wizard (HKLM\...\{0ED38503-B69A-44B4-98BE-21BFF284A9B6}) (Version: 1.09.000 - Brother)
BufferChm (Version: 140.0.212.000 - Hewlett-Packard) Hidden
C309a (Version: 140.0.690.000 - Hewlett-Packard) Hidden
Canon IJ Network Scan Utility (HKLM\...\Canon_IJ_Network_Scan_UTILITY) (Version:  - )
Canon IJ Network Tool (HKLM\...\Canon_IJ_Network_UTILITY) (Version: 3.1.1 - Canon Inc.)
Canon MP Navigator EX 3.1 (HKLM\...\MP Navigator EX 3.1) (Version:  - )
Canon MX870 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX870_series) (Version:  - Canon Inc.)
Catalyst Control Center - Branding (Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Core Implementation (Version: 2009.0714.2132.36830 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (Version: 2009.0714.2132.36830 - ATI) Hidden
Catalyst Control Center Graphics Full New (Version: 2009.0714.2132.36830 - ATI) Hidden
Catalyst Control Center Graphics Light (Version: 2009.0714.2132.36830 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (Version: 2009.0714.2132.36830 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (Version: 2009.0714.2132.36830 - ATI) Hidden
Catalyst Control Center InstallProxy (Version: 2009.0714.2132.36830 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (Version: 2009.0714.2132.36830 - ATI) Hidden
CCC Help Chinese Standard (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help Chinese Traditional (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help English (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help French (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help German (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help Hungarian (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help Italian (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help Japanese (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help Korean (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help Portuguese (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help Spanish (Version: 2009.0714.2131.36830 - ATI) Hidden
CCC Help Turkish (Version: 2009.0714.2131.36830 - ATI) Hidden
ccc-core-static (Version: 2009.0714.2132.36830 - ATI) Hidden
ccc-utility (Version: 2009.0714.2132.36830 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.15 - Piriform)
Citrix Online Launcher (HKLM\...\{AC7E7905-8C59-4806-A96D-30936A2B1FC5}) (Version: 1.0.168 - Citrix)
CM Installer (HKLM\...\{E8F42777-958D-4C14-9A42-8DCA1929FD26}) (Version: 1.0.0.0 - Cyanogen Inc.)
CQCS 7.60-1A Client for Windows (HKLM\...\{DD059763-117B-443E-B0B1-D2DE976B13CC}) (Version: 7.60 - Cyberscience Corporation)
CyberFlashing (HKCU\...\d7989c20d75897c0) (Version: 2.2.0.17 - CyberFlashing)
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
DCP32MMWrapper (Version: 1.6.334.60 - Broadcom Corporation) Hidden
Dell Control Point (Version: 1.6.334.60 - Broadcom Corporation) Hidden
Dell ControlPoint Security Manager (HKLM\...\{F4487649-7368-4217-AEA3-1E04DB3E2C5C}) (Version: 1.6.334.60 - Dell Inc.)
Dell Edoc Viewer (HKLM\...\{3138EAD3-700B-4A10-B617-B3F8096EE30D}) (Version: 1.0.0 - Dell Inc)
Dell Embassy Trust Suite by Wave Systems (Version: 03.04.00.063 - Wave Systems Corp) Hidden
Dell Security Device Driver Pack (HKLM\...\{FF1DDCF4-3A28-4F7F-96D8-E3F4BD1C1702}) (Version: 1.3.039 - Dell Inc.)
Destinations (Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (Version: 140.0.212.000 - Hewlett-Packard) Hidden
DFS 14.8.18.0 (HKLM\...\{95FCF49C-0117-4F76-95EA-420EB9C8D81E}_is1) (Version: 14.8.18.0 - Telecom Logic)
DocProc (Version: 13.0.0.0 - Hewlett-Packard) Hidden
Document Manager Lite (Version: 06.09.00.121 - Wave Systems Corp.) Hidden
doPDF 7.3 printer (HKLM\...\doPDF 7 printer_is1) (Version: 7.3.393 - Softland)
Driver Booster (HKLM\...\Driver Booster_is1) (Version: 1.5 - IObit)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.
)
EMBASS
Y Security Center (Version: 03.09.00.092 - Wave Systems Corp) Hidden
EMBASSY Security Setup (Version: 03.09.00.102 - Wave Systems Corp) Hidden
ESC Home Page Plugin (Version: 03.04.00.029 - Wave Systems Corp) Hidden
FastStone Photo Resizer 3.2 (HKLM\...\FastStone Photo Resizer) (Version: 3.2 - FastStone Soft.)
Fax (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Fitbit Connect (HKLM\...\{D3CD091B-296B-48E9-9F0F-E9FE53E02E41}) (Version: 1.0.3.5511 - Fitbit Inc.)
Gemalto (Version: 01.01.00.0000 - Wave Systems Corp) Hidden
GoodSync (HKLM\...\{B26B00DA-2E5D-4CF2-83C5-911198C0F009}) (Version: 8.6.7.7 - Siber Systems)
Google Chrome (HKLM\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Drive (HKLM\...\{C60F3836-333A-4AE2-B526-CFDBA143A9BA}) (Version: 1.18.7821.2489 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.25.5 - Google Inc.) Hidden
Google+ Auto Backup (HKLM\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
GoToMeeting 6.0.0.1259 (HKCU\...\GoToMeeting) (Version: 6.0.0.1259 - CitrixOnline)
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Photosmart C309a All-In-One Driver Software 14.0 Rel. 5 (HKLM\...\{71C4F928-136A-4222-A191-310E081FB96B}) (Version: 14.0 - HP)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (Version: 1.00.0001 - Microsoft) Hidden
HPPhotoGadget (Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PaperLabel (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000 - Hewlett-Packard) Hidden
hpphotosmartdisclabelplugin (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (Version: 2.04.0000 - Hewlett-Packard) Hidden
iCloud (HKLM\...\{8D9592B4-7E22-4D1F-B2CB-B5F0F2F619CB}) (Version: 4.0.3.56 - Apple Inc.)
IETab Your Chrome version 1.0.0.0 (HKLM\...\{393D8BFC-B04A-42C6-A983-5D62755D1988}_is1) (Version: 1.0.0.0 - )
iFit Module (HKLM\...\iFitModuleAir.A325EF93A9FDC16120FBA0CC8A28360B0E189979.1) (Version: 1.6.0 - ICON Health & Fitness, Inc.)
iFit Module (Version: 1.6.0 - ICON Health & Fitness, Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1872 - Intel Corporation)
Intel® Network Connections 14.2.100.0 (HKLM\...\PROSetDX) (Version: 14.2.100.0 - Intel)
Intel® Network Connections 14.2.100.0 (Version: 14.2.100.0 - Intel) Hidden
Intel® Active Management Technology (HKLM\...\MESOL) (Version:  - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
IObit Malware Fighter (HKLM\...\IObit Malware Fighter_is1) (Version: 2.3 - IObit)
IObit Uninstaller (HKLM\...\IObitUninstall) (Version: 3.3.9.2622 - IObit)
iTunes (HKLM\...\{F32DC846-4457-40A8-BECA-BCC0E960BC53}) (Version: 11.4.0.18 - Apple Inc.)
J2SE Runtime Environment 5.0 Update 18 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0150180}) (Version: 1.5.0.180 - Sun Microsystems, Inc.)
Java 7 Update 71 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java 8 Update 25 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (Version: 2.8.25.18 - Oracle Corporation) Hidden
Ji_Ga_Zo (HKLM\...\com.hasbro.ji-ga-zo) (Version: 1.000.811 RC - Hasbro)
Ji_Ga_Zo (Version: 1.000.811 - Hasbro) Hidden
Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LastPass (uninstall only) (HKLM\...\LastPass) (Version:  - LastPass)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
MarketResearch (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Minimal ADB and Fastboot version 1.1.3 (HKLM\...\{DE46417A-9E9E-4BCD-BBDD-DA21943193BB}_is1) (Version: 1.1.3 - )
MotoHelper MergeModules (Version: 1.2.0 - Motorola) Hidden
Motorola Device Manager (HKLM\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)
Motorola Device Software Update (Version: 13.09.3001 - Motorola Mobility) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{A55747C1-4651-433D-B082-478874FF7516}) (Version: 6.3.0 - Motorola Mobility LLC)
Mp3-Tag Studio 3.05 (HKLM\...\{CF0C0E58-2C1A-4645-85FC-D3DF9686EF60}) (Version: 3.05 - Brading Software & Security)
MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Network (Version: 140.0.215.000 - Hewlett-Packard) Hidden
NTRU TCG Software Stack (Version: 2.1.29 - NTRU Cryptosystems) Hidden
OCR Software by I.R.I.S. 14.0 (HKLM\...\HPOCR) (Version: 14.0 - HP)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PowerDVD DX (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 8.3.5424 - CyberLink Corp.)
Preboot Manager (Version: 02.09.00.071 - Wave Systems Corp.) Hidden
Private Information Manager (Version: 06.04.00.047 - Wave Systems Corp.) Hidden
PS_AIO_05_C309_Software_Min (Version: 140.0.690.000 - Hewlett-Packard) Hidden
QuickTransfer (Version: 140.0.98.000 - Hewlett-Packard) Hidden
Roxio Creator Audio (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Copy (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Data (Version: 3.7.0 - Roxio) Hidden
Roxio Creator DE 10.3 (HKLM\...\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}) (Version: 10.3 - Roxio)
Roxio Creator DE 10.3 (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Tools (Version: 3.7.0 - Roxio) Hidden
Roxio Express Labeler 3 (Version: 3.2.2 - Roxio) Hidden
Roxio Update Manager (Version: 6.0.0 - Roxio) Hidden
RSDLite (HKLM\...\{5ED80B30-4DAE-4D73-9D62-AD89F661AF46}) (Version: 5.7 - Motorola)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.4.6.0 - SAMSUNG Electronics Co., Ltd.)
Sansa Updater (HKCU\...\Sansa Updater) (Version: 1.313 - SanDisk Corporation)
Scan (Version: 140.0.80.000 - Hewlett-Packard) Hidden
Security Wizards (Version: 01.07.00.016 - Your Company Name) Hidden
Skins (Version: 2009.0714.2132.36830 - ATI) Hidden
Smart Defrag 3 (HKLM\...\Smart Defrag 3_is1) (Version: 3.2 - IObit)
SmartWebPrinting (Version: 140.0.186.000 - Hewlett-Packard) Hidden
Snapshot (remove only) (HKLM\...\Snapshot) (Version:  - )
SO32MMWrapper (Version: 1.6.334.60 - Broadcom Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Status (Version: 140.0.212.000 - Hewlett-Packard) Hidden
SUABnR (HKLM\...\InstallShield_{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.)
SUABnR (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.) Hidden
Surfing Protection (HKLM\...\IObit Surfing Protection_is1) (Version: 1.0 - IObit)
TeamViewer 9 (HKLM\...\TeamViewer 9) (Version: 9.0.32494 - TeamViewer)
Tftpd32 Standalone Edition (remove only) (HKLM\...\Tftpd32) (Version:  - )
Toolbox (Version: 140.0.428.000 - Hewlett-Packard) Hidden
TrayApp (Version: 140.0.212.000 - Hewlett-Packard) Hidden
TreeSize 1.75 (HKLM\...\TreeSize_is1) (Version: 1.75 - JAM Software)
Trusted Drive Manager (Version: 3.1.0.116 - Wave Systems Corp.) Hidden
UltraVNC 1.0.8.2 (HKLM\...\Ultravnc2_is1) (Version: 1.0.8.2 - 1.0.8.2)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{B6160A7F-1EDB-4ED7-96DD-CF6F83DB347A}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
UPEK TouchChip Fingerprint Reader (Version: 1.1.0 - Dell Inc.) Hidden
USB Redirector (HKLM\...\{FB9376AC-5253-42a5-AC0A-D306F32FFAD2}) (Version:  - )
Verizon Wireless Software Upgrade Assistant - Samsung(ar) (HKLM\...\{EE296443-E401-43D2-9864-1C63AD8D376E}) (Version: 2.14.0410 - Samsung Electronics Co., Ltd.)
Verizon Wireless Software Utility Application for Android - Samsung (HKLM\...\{69258FD1-F4EE-475A-83D1-BF68C8029592}) (Version: 2.14.0402 - Samsung Electronics Co., Ltd.)
Wave Infrastructure Installer (Version: 07.00.21.0000 - Wave Systems Corp) Hidden
Wave Support Software (Version: 05.10.00.046 - Wave Systems Corp) Hidden
WebReg (Version: 140.0.212.017 - Hewlett-Packard) Hidden
Windows Driver Package - Dell Inc. PBADRV System  (01/07/2008 1.0.1.5) (HKLM\...\9D57DE505B6D8C710EF3B74BE638DBB936EED8A3) (Version: 01/07/2008 1.0.1.5 - Dell Inc.)
Windows Live Communications Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live UX Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Wireless Workshop (HKLM\...\{AB05E5F6-50CF-45E3-A333-C1B8A5D2A4BB}) (Version: 4.1.3 - Wireless Workshop LLC)
Wireless Workshop Driver Installer (HKLM\...\Wireless Workshop Driver Installer 1.0.0) (Version: 1.0.0 - Wireless Workshop LLC)
Wireless Workshop Driver Installer (Version: 1.0.0 - Wireless Workshop LLC) Hidden
Wizard101 (HKLM\...\{A9E27FF5-6294-46A8-B8FD-77B1DECA3021}) (Version: 1.0.0 - KingsIsle Entertainment, Inc.)
Yahoo! BrowserPlus 2.9.8 (HKCU\...\Yahoo! BrowserPlus) (Version:  - Yahoo! Inc.)
Yahoo! Messenger (HKLM\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Software Update (HKLM\...\Yahoo! Software Update) (Version:  - )
 
========================= Devices: ================================
 
Name: LogMeIn Kernel Information Provider
Description: LogMeIn Kernel Information Provider
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: LMIInfo
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 66%
Total physical RAM: 3709.61 MB
Available physical RAM: 1253.33 MB
Total Pagefile: 7417.51 MB
Available Pagefile: 4288.07 MB
Total Virtual: 2047.88 MB
Available Virtual: 1940.55 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:146.48 GB) (Free:46.32 GB) NTFS
2 Drive d: () (Fixed) (Total:150.74 GB) (Free:109.58 GB) NTFS
3 Drive e: () (Fixed) (Total:1862.89 GB) (Free:1743.79 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\OPTIPLEX960
 
Administrator            Darcy                    Guest                    
Hannah                   Peter                    Steve                    
 
 
**** End of log ****
 


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#2 dc3

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Posted 13 November 2014 - 01:50 PM

Please run chkdsk /r
 
Chkdsk /r checks for bad sectors on the hdd and recovers any readable information.
 
Click on the Start orb and type in cmd in the Search programs and files box.  When cmd is seen in Programs above the Search box right click on it, then click on Run as administrator.
 
You will see a screen similar to the one below.
 
Screenshot2.jpg
 
Type in chkdsk c:/r then press Enter.  Please notice the space between the chkdsk and the /r.
 
You will receieve the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".
 
Type in Y and press Enter.
 
Restart your computer to start the scan.
 
This will take a while to run, please be patient and allow it to complete the scan.
 
When the scan is finished please download and run ListChkdskResult.
 
This will open Notepad with the results of the chkdsk scan.  Please copy and then paste this log in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Torvald

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Posted 13 November 2014 - 01:59 PM

According to your Speccy report, although the virus/signature database of your Microsoft Security Essentials (MSE) antivirus program is up to date, the MSE antivirus program itself is currently turned off.

 

Don't know if this is connected to your BSOD problem, but you will definitely want to turn MSE on and run a full scan of your system, just to be safe.  Otherwise, with MSE turned off, you will be at risk of getting infected.


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#4 SteveHebe

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Posted 14 November 2014 - 06:57 PM

 
This will take a while to run, please be patient and allow it to complete the scan.
 
When the scan is finished please download and run ListChkdskResult.
 
This will open Notepad with the results of the chkdsk scan.  Please copy and then paste this log in your topic.

 

 
As Requested - I ran CHKDSK /F/R  hope that is not a problem.
 
 
 
ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013
 
------< Log generate on 11/14/2014 6:50:42 PM >------
Category: 0
Computer Name: Optiplex960
Event Code: 1001
Record Number: 238195
Source Name: Microsoft-Windows-Wininit
Time Written: 11-14-2014 @ 17:36:33
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
 
A disk check has been scheduled.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 5)...
  307200 file records processed.                                         
 
File verification completed.
  954 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  2 EA records processed.                                           
 
  134 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 5)...
  391076 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 5)...
  307200 file SDs/SIDs processed.                                        
 
Cleaning up 142 unused index entries from index $SII of file 0x9.
Cleaning up 142 unused index entries from index $SDH of file 0x9.
Cleaning up 142 unused security descriptors.
Security descriptor verification completed.
  41939 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  35243184 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  307184 files processed.                                                
 
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  11914462 free clusters processed.                                        
 
Free space verification is complete.
Windows has checked the file system and found no problems.
 
 153599916 KB total disk space.
 105420520 KB in 197874 files.
    106264 KB in 41940 indexes.
         0 KB in bad sectors.
    415284 KB in use by the system.
     65536 KB occupied by the log file.
  47657848 KB available on disk.
 
      4096 bytes in each allocation unit.
  38399979 total allocation units on disk.
  11914462 allocation units available on disk.
 
Internal Info:
00 b0 04 00 d1 a8 03 00 d8 98 06 00 00 00 00 00  ................
54 38 00 00 86 00 00 00 00 00 00 00 00 00 00 00  T8..............
c8 94 18 00 50 01 17 00 e8 1f 17 00 00 00 17 00  ....P...........
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Optiplex960
Event Code: 1001
Record Number: 230459
Source Name: Microsoft-Windows-Wininit
Time Written: 11-05-2014 @ 20:07:50
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
Cleaning up instance tags for file 0x26983.
Cleaning up instance tags for file 0x32139.
  307200 file records processed.                                         
 
File verification completed.
  930 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  2 EA records processed.                                           
 
  134 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
  391216 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  307200 file SDs/SIDs processed.                                        
 
Cleaning up 904 unused index entries from index $SII of file 0x9.
Cleaning up 904 unused index entries from index $SDH of file 0x9.
Cleaning up 904 unused security descriptors.
Security descriptor verification completed.
  42009 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  34406576 USN bytes processed.                                            
 
Usn Journal verification completed.
Windows has made corrections to the file system.
 
 153599916 KB total disk space.
 106828616 KB in 208823 files.
    112640 KB in 42010 indexes.
         0 KB in bad sectors.
    414456 KB in use by the system.
     65536 KB occupied by the log file.
  46244204 KB available on disk.
 
      4096 bytes in each allocation unit.
  38399979 total allocation units on disk.
  11561051 allocation units available on disk.
 
Internal Info:
00 b0 04 00 dc d3 03 00 71 ec 06 00 00 00 00 00  ........q.......
46 38 00 00 86 00 00 00 00 00 00 00 00 00 00 00  F8..............
14 00 00 00 00 00 00 00 03 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Optiplex960
Event Code: 26213
Record Number: 227842
Source Name: Chkdsk
Time Written: 11-01-2014 @ 15:57:01
Event Type: Information
User: 
Message: Chkdsk was executed in read-only mode.  A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.  
 
Checking file system on C:\
Volume label is OS.
 
CHKDSK is verifying files (stage 1 of 3)...
Cleaning up instance tags for file 0x26983.
Cleaning up instance tags for file 0x32139.
  307200 file records processed.                                         
 
File verification completed.
  934 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  2 EA records processed.                                           
 
  134 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
Index entry {69BF8FC2-3ADC-4A3F-9431-8DAC43D18916} of index $I30 in file 0x10560 points to unused file 0xcee6.
Index entry {69BF8FC2-3ADC-4A3F-9431-8DAC43D18916} in index $I30 of file 66912 is incorrect.
Index entry {69BF8~1 of index $I30 in file 0x10560 points to unused file 0xcee6.
Index entry {69BF8~1 in index $I30 of file 66912 is incorrect.
Index entry Local State of index $I30 in file 0x18085 points to unused file 0xf5e5.
Index entry Local State in index $I30 of file 98437 is incorrect.
Index entry LOCALS~1 of index $I30 in file 0x18085 points to unused file 0xf5e5.
Index entry LOCALS~1 in index $I30 of file 98437 is incorrect.
  392410 index entries processed.                                        
 
Index verification completed.
 
Errors found.  CHKDSK cannot continue in read-only mode.
 
-----------------------------------------------------------------------


#5 dc3

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Posted 15 November 2014 - 09:35 AM

The chkdsk ran as read only.  If you used the chkdsk /f/r without the space between the /f and the /r this would explain why this occurred.

 

There is no need to run both switches (/r and /f), the /r switch has the same functionality as the /f, but the /r checks for bad sectors on the hdd and recovers any readable information.

 

Please run the chkdsk /r again.  You can simply copy the highlighted command and then paste it in the Elevated Command Prompt.

 

You need to read the instructions I provide carefully and follow those instruction as they are written.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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