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Is Intel Rapid Storage Technology Causing Startup/Shutdown/Other Problems?


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#1 Tumbo

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Posted 13 November 2014 - 12:43 AM

Hello,

 

I originally posted about this problem in the Windows 7 Forum thinking I had a Windows problem, but only made minor progress:

http://www.bleepingcomputer.com/forums/t/551401/computer-will-not-startup-or-shutdown/

 

Not sure if my computer was infected, I posted here and we did not find any malware:

http://www.bleepingcomputer.com/forums/t/552482/am-i-infected-windows-gets-hung-up-on-both-startup-shutdown/

 

At the end of the above topic I was asked to post here just to make sure I did not have malware, and we did a more detailed analysis.  We did not find malware, but we took a good run at trying to isolate the problem - and in so many words found that the problem could very possibly be Intel RST:

http://www.bleepingcomputer.com/forums/t/553942/am-i-infected-windows-gets-hung-up-on-both-startup-shutdown/

 

 

So I have ended up here based on my prior assistance and recommendation at the end of that last forum in the hope that someone here can help me eliminate this problem.

 

Many thanks for your assistance in advance...


Edited by Tumbo, 13 November 2014 - 12:32 PM.


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#2 hamluis

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Posted 19 November 2014 - 11:39 AM

Your last Speccy reflected no optical drive detected.

 

Did you disable it in the BIOS?  Is it still connected properly on the system?

 

Louis



#3 Tumbo

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Posted 20 November 2014 - 05:08 PM

During the work I did in those prior topics we cleaned up the optical drive issue, but the problem still persisted.  We ended up being fairly certain there was a problem with the Intel Rapid Storage Technology.  About 5 days ago I moved forward on my own since I was tired of the computer running so poorly.  I am pretty sure I actually solved the problem by following the link/steps posted below.  The computer hasn't had a single problem after I ran these steps (previously it had problems on and off all day long), and has NEVER RUN BETTER since I purchased it about 18 months ago.

 

 

Steps From:  http://answers.microsoft.com/en-us/windows/wiki/windows_7-hardware/uninstalling-the-intelr-rapid-storage-technology/e3c4b6d6-56ba-4ac5-be50-89843c9d9b22 .

 

Mod Edit:  Removed regurgitation of link content - Hamluis.


Edited by hamluis, 21 November 2014 - 03:27 PM.


#4 hamluis

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Posted 21 November 2014 - 03:28 PM

Glad you resolved it, happy computing :).

 

Louis






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