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Unable to connect to proxy server_Windows 7 Home Premium


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#1 Malwarevictim69

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Posted 12 November 2014 - 09:37 PM

Hello.

 

So basically this whole thing started with me wanting to mod a game i had, and adding a car to it. As i was searching around i got on one website which was a Russian website and it basically downloaded around 13 unknown program, and non of them were a mod. In retaliation agents the commies i downloaded avg to my PC and it got rid of most of them but i still had these weird ads on the side of my browser so i thought i bring out the big guns and use Malwarebytes on my PC. i defeated the commies and got rid of all the Nuke programs they hit me with, but sense the Russians as we know from history are very persistent, they  somehow managed to attack my symbol of freedom which is my internet browsers. I have tried every simple method i can find on the internet, which involved safe mode and all that other stuff, and i am now in a position where i may have to create a new republic and start over, and by that i mean spend $100 on a windows 7 CD sense i lost my original (don't ask how). anyways, i am not very skilled in the art of computing but i am a quick learner so id appreciate the help.

 

- according to malwarebytes my pc is clear of malware

- i cant change my proxy settings, something about me needing to ask the administrator for help.

-thats all i know...... 



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#2 xAnti_HerOx

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Posted 12 November 2014 - 09:45 PM

Go ahead and Navigate to your Internet Settings. 

 

(Win + R) to Open Run Box

- Then Open INETCPL.CPL

- Check Connections Tab 

- And Click "LAN Settings"

 

There should be 3 Check Boxes

- Make sure the Proxy Server is Deselected

- And that Automatically Detect Settings is Selected

Then Click Okay and Apply

 

Does it look like the Proxy Still Remains? 

If so the proxy may be embedded elsewhere also. 


4mKMIUp.jpg

 

"The human spirit must prevail over technology". -Albert Einstein 


#3 Malwarevictim69

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Posted 12 November 2014 - 09:56 PM

Thanks, that was a quick response 

 

Okay so i tried that and it wont let me change the setting, and it gives me a message at the bottom saying "some settings are managed by your system administrator" 



#4 xAnti_HerOx

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Posted 12 November 2014 - 10:22 PM

Okay. 
It sounds like it can also be in your registry. 
The next few steps will be very important so please be sure to follow each exactly, as the registry is very easy to get lost in. Make sure to read the Message and its entirety before acting. 
Be sure to only Remove and Modify what is listed and nothing else. 
 
Go ahead and Open your Run Box Again (Win Key + R ) 
Type In : "Regedit" 
 
Your Registry Editor Will Now Open
Expand Key and Navigate to 
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings:
 
- DELETE Keys marked with *Local , Override, or Loopback
 
Also,You will see Other Keys :
-ProxyEnable - Right Click the Key, Select Modify, and Set Value to 0
-ProxyHTTP - Right Click the Key, Select Modify, and Set Value to 0
 
Then Also Navigate to :
 
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings:
 
DELETE Keys marked with *Local , Override, or Loopback
 
Also,You will see Other Keys :
-ProxyEnable - Right Click the Key, Select Modify, and Set Value to 0
-ProxyHTTP - Right Click the Key, Select Modify, and Set Value to 0
 
Your Screen Should Look Something Like What is Attached Below
 
ProxyOverride.png
 
Now Check the Internet Settings and See if they are still Locked on the Proxy.

Edited by xAnti_HerOx, 12 November 2014 - 10:29 PM.

4mKMIUp.jpg

 

"The human spirit must prevail over technology". -Albert Einstein 


#5 Queen-Evie

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Posted 12 November 2014 - 10:37 PM

Before doing any registry edit, please back up your registry. If something goes wrong you will be able to restore the registry from the back up.

  • Click here to open the download page for ERUNT
  • Scroll down to the Download ERUNT: section and choose a download server for erunt-setup.exe
  • Save the file to your desktop
  • Run erunt-setup.exe to install the application on your computer
  • Click Next on each screen accepting the defaults, click Install
  • Choose whether or not to run ERUNT at startup (recommended)
  • Untick Show Documentation and click Finish to launch ERUNT
    (it can also be run from Start > Program Files > ERUNT > ERUNT)
  • Click Ok on the dialog box, select the folder for ERUNT to backup to (default recommended)
    (a warning might appear if the folder does not exist, click yes to create it)
  • ERUNT will run and a message will notify that you that the backup is complete

Note: alternatively you can run the version without an installer by downloading erunt.zip, extracting the contents to a directory of your choice, and running ERUNT.EXE



#6 Malwarevictim69

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Posted 12 November 2014 - 10:42 PM

Okay for some reason i don't see proxyenable or proxyhttp. there was a you tube video that i saw which was telling me how to do this, and i came across the same issue where i don't see these on the list. Is there anyway i can just create it or is this unfixable.   



#7 Malwarevictim69

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Posted 12 November 2014 - 10:44 PM

yeah i do see an import option, i think if i were to get a copy of those i can add them to my registry 



#8 xAnti_HerOx

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Posted 12 November 2014 - 11:33 PM

Thanks Queen-Evie, 

 

Your right it is always good to make back ups before doing anything. 

 

@ Malwarevictim : I am a bit unclear as to what you mean by you do not see them. 

Remember you are my eyes on this, and the absence of something is just as important as what is found. 

Did you check both of the Registry Key areas? If so what did you find and what did you not find and where. 

 

Any information is helpful in resolving this issue.

Thanks! 


4mKMIUp.jpg

 

"The human spirit must prevail over technology". -Albert Einstein 


#9 Malwarevictim69

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Posted 13 November 2014 - 05:18 PM

Okay, sorry for not replying yesterday, i had a test so i wanted to get some good sleep. So yeah i went on the registry you wanted me to go to, and i did not find the two proxy keys you wanted me to edit so ill attach a photo so you can see what i am talking about. i think this maybe my issue, and hopefully it is because then its an easy fix.  10814191_582544845207770_295859210_n.jpg



#10 xAnti_HerOx

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Posted 13 November 2014 - 06:15 PM

Did You Check Both

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings:
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings

4mKMIUp.jpg

 

"The human spirit must prevail over technology". -Albert Einstein 


#11 Malwarevictim69

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Posted 13 November 2014 - 06:30 PM

i Have found them, would you like me to set their value to zero



#12 xAnti_HerOx

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Posted 13 November 2014 - 06:36 PM

Just follow the notes I left above. 

Any question on a specific Key or anything ou have questions with just reply. 

 

I'm working today so I'll try to respond as quickly as possible. 


4mKMIUp.jpg

 

"The human spirit must prevail over technology". -Albert Einstein 


#13 Malwarevictim69

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Posted 13 November 2014 - 06:55 PM

okay so apparently i am missing proxyhttp.  



#14 xAnti_HerOx

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Posted 13 November 2014 - 07:04 PM

If you dont see it there. It probably is not the issue.

Were you able to check both the Registry Keys I requested above?


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#15 Malwarevictim69

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Posted 13 November 2014 - 07:07 PM

yes i did






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