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dllhost.exe*32 - laptop running EXTREMELY slow - Please help!


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26 replies to this topic

#1 amh67

amh67

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Posted 12 November 2014 - 08:49 PM

Over the past few days, my laptop has suddenly been running very very slow.  Webpages take forever to load and I'm getting constant Norton popups warning that attacks have been blocked.

When I CTRL-ALT-DEL to the task manager, under processes, dllhost.exe*32 appears several times and is using a tremendous amount of memory.

I am NOT computer savvy at all and need help from a professional with a great deal of patience.

Thank you!



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#2 Broni

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Posted 13 November 2014 - 11:56 AM

Welcome aboard p22002758.gif

 

Please download Powelikscleaner (by ESET) and save it to your Desktop.

1. Double-click on ESETPoweliksCleaner.exe to start the tool.

2. Read the terms of the End-user license agreement and click Agree.

3. The tool will run automatically. If the cleaner finds a Poweliks infection, press the Y key on your keyboard to remove it.

newtool1_zpsa1caa06e.png

4. If Poweliks was detected "Win32/Poweliks was successfully removed from your system" will be displayed. Press any key to exit the tool and reboot your PC.

newtool2_zps0e6d39b1.png

The tool will produce a log in the same directory the tool was run from.

Please copy and paste the log in your next reply.


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#3 amh67

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Posted 13 November 2014 - 05:30 PM

I got a message that says "your security settings do not allow this file to be downloaded"



#4 Broni

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Posted 13 November 2014 - 06:21 PM

a.    Open Internet Explorer.
b.    Click Tools and then options.
c.    Click on the security tab.
d.    Select the Internet Zone.
e.    Click on the Custom Level Button and then scroll down to Download.
f.     Make sure to enable File download.
g.    Click Apply and Ok
h.    Restart Internet Explorer and check if that helps.

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#5 amh67

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Posted 13 November 2014 - 07:30 PM

Here is the log...

[2014.11.13 19:20:32.292] - Begin
[2014.11.13 19:20:32.292] -
[2014.11.13 19:20:32.379] -     ....................................
[2014.11.13 19:20:32.380] -   ..::::::::::::::::::....................
[2014.11.13 19:20:32.382] -   .::EEEEEE:::SSSSSS::..EEEEEE..TTTTTTTT..    Win32/Poweliks
[2014.11.13 19:20:32.386] -  .::EE::::EE:SS:::::::.EE....EE....TT......   Version: 1.0.0.1
[2014.11.13 19:20:32.388] -  .::EEEEEEEE::SSSSSS::.EEEEEEEE....TT......   Built: Oct 15 2014
[2014.11.13 19:20:32.391] -  .::EE:::::::::::::SS:.EE..........TT......
[2014.11.13 19:20:32.393] -   .::EEEEEE:::SSSSSS::..EEEEEE.....TT.....    Copyright © ESET, spol. s r.o.
[2014.11.13 19:20:32.394] -   ..::::::::::::::::::....................    1992-2013. All rights reserved.
[2014.11.13 19:20:32.394] -     ....................................
[2014.11.13 19:20:32.395] -
[2014.11.13 19:20:32.396] - --------------------------------------------------------------------------------
[2014.11.13 19:20:32.396] -
[2014.11.13 19:20:32.397] - INFO: OS: 6.1.7600 SP0
[2014.11.13 19:20:32.397] - INFO: Product Type: Workstation
[2014.11.13 19:20:32.398] - INFO: WoW64: True
[2014.11.13 19:20:32.398] - INFO: Machine guid: 9E87568A-E19B-4D6D-9124-13CA683206F0
[2014.11.13 19:20:32.399] -
[2014.11.13 19:20:48.000] - INFO: Scanning for system infection...
[2014.11.13 19:20:48.000] - --------------------------------------------------------------------------------
[2014.11.13 19:20:48.000] -
[2014.11.13 19:20:48.000] - INFO: Processing [HKCU\Software\Microsoft\Windows\CurrentVersion\Run]...
[2014.11.13 19:20:48.021] - INFO: Processing [HKLM\Software\Microsoft\Windows\CurrentVersion\Run]...
[2014.11.13 19:20:48.078] - INFO: Processing [HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce]...
[2014.11.13 19:20:48.079] - INFO: Processing [HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce]...
[2014.11.13 19:20:48.084] - INFO: Processing classes...
[2014.11.13 19:20:48.084] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{022105BD-948A-40C9-AB42-A3300DDF097F}]
[2014.11.13 19:20:48.084] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}]
[2014.11.13 19:20:48.084] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{0F9285DF-3511-4FE6-A587-CD8F61A121CA}]
[2014.11.13 19:20:48.084] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{21902B91-1E80-4282-AFDE-AB014CB4ED5A}]
[2014.11.13 19:20:48.084] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{220DFF67-87CE-4D26-8020-27E0B554A880}]
[2014.11.13 19:20:48.084] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{22181302-A8A6-4F84-A541-E5CBFC70CC43}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{2F0E2680-9FF5-43C0-B76E-114A56E93598}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{39125640-8D80-11DC-A2FE-C5C455D89593}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{51F9E8EF-59D7-475B-A106-C7EA6F30C119}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{62A0D750-DED9-448C-B693-406B34BB0892}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{699A646B-C61E-4C36-A253-620E4EBD294C}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{6D7374DE-63AA-473C-8C02-60D9CDCD84C5}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{71FDCAEA-B6F2-4B6C-A18C-6C85F0E4662F}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{91EFB276-CEFE-48EC-BB3A-57795A7B4008}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{A1436E43-F58F-4D3B-B908-B6DA44563B00}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{A45426FB-E444-42B2-AA56-419F8FBEEC61}]
[2014.11.13 19:20:48.085] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{A480C024-04D0-4F28-8CF0-ADACE2BD839C}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{A54D478D-4F70-4F72-9A74-17C9986E35AB}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{AB9F4455-E591-4132-A386-0B91EAEDB96C}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{C3101A8B-0EE1-4612-BFE9-41FFC1A3C19D}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{C442AC41-9200-4770-8CC0-7CDB4F245C55}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{C9E37353-EC76-4A58-B575-BBA8B4BD06D1}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{DBFA3C03-20D5-4EE5-8C06-B8C4C2B71783}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{E67BE843-BBBE-4484-95FB-05271AE86750}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{EB06378B-ABB6-4B3C-9B40-D488DD8A6E93}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{FD10EA6A-0D14-4AA2-A376-0C8D51CA8779}]
[2014.11.13 19:20:48.086] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}]
[2014.11.13 19:20:48.089] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}]
[2014.11.13 19:20:48.089] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{0F9285DF-3511-4FE6-A587-CD8F61A121CA}]
[2014.11.13 19:20:48.089] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}]
[2014.11.13 19:20:48.089] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{699A646B-C61E-4C36-A253-620E4EBD294C}]
[2014.11.13 19:20:48.089] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{71FDCAEA-B6F2-4B6C-A18C-6C85F0E4662F}]
[2014.11.13 19:20:48.089] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}]
[2014.11.13 19:20:48.089] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[2014.11.13 19:20:48.089] - WARNING: Found suspicous classid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[2014.11.13 19:20:48.089] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{C9E37353-EC76-4A58-B575-BBA8B4BD06D1}]
[2014.11.13 19:20:48.089] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}]
[2014.11.13 19:20:48.089] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}]
[2014.11.13 19:20:48.089] - INFO: Processing [HKLM\SOFTWARE\Classes\CLSID\{73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}\LocalServer32]...
[2014.11.13 19:20:48.098] - INFO: Processing value [] = [%systemroot%\sysWOW64\wbem\wmiprvse.exe]
[2014.11.13 19:20:48.100] - INFO: Processing value [] = [%systemroot%\system32\wbem\wmiprvse.exe]
[2014.11.13 19:20:48.100] - INFO: Processing invalid values in [HKLM\SOFTWARE\Classes\CLSID\{73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}\LocalServer32]...
[2014.11.13 19:20:48.100] - INFO: Processing value [] = [%systemroot%\sysWOW64\wbem\wmiprvse.exe]
[2014.11.13 19:20:48.100] - INFO: Processing value [ServerExecutable] = [%systemroot%\sysWOW64\wbem\wmiprvse.exe]
[2014.11.13 19:20:48.100] - INFO: Processing value [] = [%systemroot%\system32\wbem\wmiprvse.exe]
[2014.11.13 19:20:48.101] - INFO: Processing value [ServerExecutable] = [%systemroot%\system32\wbem\wmiprvse.exe]
[2014.11.13 19:20:48.101] - INFO: Processing invalid subkeys in [HKLM\SOFTWARE\Classes\CLSID\{73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}\LocalServer32]...
[2014.11.13 19:20:48.101] - INFO: Processing [HKLM\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]...
[2014.11.13 19:20:48.125] - INFO: Processing subkey [\Registry\Machine\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\InprocServer32]
[2014.11.13 19:20:48.133] - INFO: Processing subkey [\Registry\Machine\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\InprocServer32]
[2014.11.13 19:20:48.133] - INFO: Win32/Poweliks found
[2014.11.13 19:22:50.377] - INFO: process: dllhost.exe, pid 3172, parent 3680
[2014.11.13 19:22:50.377] - INFO: Terminated process pid = 3172
[2014.11.13 19:22:50.378] - INFO: process: dllhost.exe, pid 3536, parent 864
[2014.11.13 19:22:50.378] - INFO: process: dllhost.exe, pid 4356, parent 3172
[2014.11.13 19:22:50.379] - INFO: Terminated process pid = 4356
[2014.11.13 19:22:50.379] - INFO: Processing [HKCU\Software\Microsoft\Windows\CurrentVersion\Run]...
[2014.11.13 19:22:50.380] - INFO: Processing [HKLM\Software\Microsoft\Windows\CurrentVersion\Run]...
[2014.11.13 19:22:50.380] - INFO: Processing [HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce]...
[2014.11.13 19:22:50.381] - INFO: Processing [HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce]...
[2014.11.13 19:22:50.381] - INFO: Processing classes...
[2014.11.13 19:22:50.381] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{022105BD-948A-40C9-AB42-A3300DDF097F}]
[2014.11.13 19:22:50.381] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}]
[2014.11.13 19:22:50.381] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{0F9285DF-3511-4FE6-A587-CD8F61A121CA}]
[2014.11.13 19:22:50.381] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{21902B91-1E80-4282-AFDE-AB014CB4ED5A}]
[2014.11.13 19:22:50.381] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{220DFF67-87CE-4D26-8020-27E0B554A880}]
[2014.11.13 19:22:50.381] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{22181302-A8A6-4F84-A541-E5CBFC70CC43}]
[2014.11.13 19:22:50.381] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{2F0E2680-9FF5-43C0-B76E-114A56E93598}]
[2014.11.13 19:22:50.381] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{39125640-8D80-11DC-A2FE-C5C455D89593}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{51F9E8EF-59D7-475B-A106-C7EA6F30C119}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{62A0D750-DED9-448C-B693-406B34BB0892}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{699A646B-C61E-4C36-A253-620E4EBD294C}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{6D7374DE-63AA-473C-8C02-60D9CDCD84C5}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{71FDCAEA-B6F2-4B6C-A18C-6C85F0E4662F}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{91EFB276-CEFE-48EC-BB3A-57795A7B4008}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{A1436E43-F58F-4D3B-B908-B6DA44563B00}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{A45426FB-E444-42B2-AA56-419F8FBEEC61}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{A480C024-04D0-4F28-8CF0-ADACE2BD839C}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{A54D478D-4F70-4F72-9A74-17C9986E35AB}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{AB9F4455-E591-4132-A386-0B91EAEDB96C}]
[2014.11.13 19:22:50.382] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{C3101A8B-0EE1-4612-BFE9-41FFC1A3C19D}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{C442AC41-9200-4770-8CC0-7CDB4F245C55}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{C9E37353-EC76-4A58-B575-BBA8B4BD06D1}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{DBFA3C03-20D5-4EE5-8C06-B8C4C2B71783}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{E67BE843-BBBE-4484-95FB-05271AE86750}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{EB06378B-ABB6-4B3C-9B40-D488DD8A6E93}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{FD10EA6A-0D14-4AA2-A376-0C8D51CA8779}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{0F9285DF-3511-4FE6-A587-CD8F61A121CA}]
[2014.11.13 19:22:50.383] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}]
[2014.11.13 19:22:50.384] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{699A646B-C61E-4C36-A253-620E4EBD294C}]
[2014.11.13 19:22:50.384] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{71FDCAEA-B6F2-4B6C-A18C-6C85F0E4662F}]
[2014.11.13 19:22:50.384] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}]
[2014.11.13 19:22:50.384] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[2014.11.13 19:22:50.384] - INFO: Deleted classid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]
[2014.11.13 19:22:50.439] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{C9E37353-EC76-4A58-B575-BBA8B4BD06D1}]
[2014.11.13 19:22:50.439] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}]
[2014.11.13 19:22:50.439] - INFO: Processing clsid [\Registry\User\S-1-5-21-2787544329-4189593396-4157538520-1001\SOFTWARE\Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}]
[2014.11.13 19:22:50.439] - INFO: Processing [HKLM\SOFTWARE\Classes\CLSID\{73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}\LocalServer32]...
[2014.11.13 19:22:50.439] - INFO: Processing value [] = [%systemroot%\sysWOW64\wbem\wmiprvse.exe]
[2014.11.13 19:22:50.439] - INFO: Processing value [] = [%systemroot%\system32\wbem\wmiprvse.exe]
[2014.11.13 19:22:50.439] - INFO: Processing invalid values in [HKLM\SOFTWARE\Classes\CLSID\{73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}\LocalServer32]...
[2014.11.13 19:22:50.440] - INFO: Processing value [] = [%systemroot%\sysWOW64\wbem\wmiprvse.exe]
[2014.11.13 19:22:50.440] - INFO: Processing value [ServerExecutable] = [%systemroot%\sysWOW64\wbem\wmiprvse.exe]
[2014.11.13 19:22:50.440] - INFO: Processing value [] = [%systemroot%\system32\wbem\wmiprvse.exe]
[2014.11.13 19:22:50.440] - INFO: Processing value [ServerExecutable] = [%systemroot%\system32\wbem\wmiprvse.exe]
[2014.11.13 19:22:50.440] - INFO: Processing invalid subkeys in [HKLM\SOFTWARE\Classes\CLSID\{73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}\LocalServer32]...
[2014.11.13 19:22:50.440] - INFO: Processing [HKLM\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}]...
[2014.11.13 19:22:50.440] - INFO: Processing subkey [\Registry\Machine\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\InprocServer32]
[2014.11.13 19:22:50.440] - INFO: Processing subkey [\Registry\Machine\SOFTWARE\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\InprocServer32]
[2014.11.13 19:22:50.440] - INFO: Cleaning status: 0
[2014.11.13 19:22:56.053] - End
 



#6 Broni

Broni

    The Coolest BC Computer


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Posted 13 November 2014 - 11:21 PM

Very good :)

 

Is your computer better?

 

We'll run few more scans to makes sure you're OK.

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 amh67

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Posted 14 November 2014 - 06:21 AM

Thank you.  It is definitely running better!

Here is the log for "Security Check"...

 

 Results of screen317's Security Check version 0.99.89 
 Windows 7  x64 (UAC is enabled) 
 Out of date service pack!!
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton 360   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java™ 6 Update 20 
 Java version out of Date!
 Adobe Flash Player 15.0.0.223 
 Adobe Reader XI 
 Google Chrome 38.0.2125.104 
 Google Chrome 38.0.2125.111 
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 6%
````````````````````End of Log``````````````````````
 



#8 amh67

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Posted 14 November 2014 - 06:23 AM

Here is the log for "Farbar Service Scanner"...

 

Farbar Service Scanner Version: 21-07-2014
Ran by Anne 2010 Laptop (administrator) on 14-11-2014 at 06:22:30
Running from "C:\Users\Anne 2010 Laptop\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\M976L5Y4"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****



#9 amh67

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Posted 14 November 2014 - 06:26 AM

Here is the log for "MiniToolBox"...

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Anne 2010 Laptop (administrator) on 14-11-2014 at 06:25:15
Running from "C:\Users\Anne 2010 Laptop\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\M976L5Y4"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6250 AGN = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Intel® Centrino® WiMAX 6250 = Local Area Connection 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.1.133 metric=1 publish=Yes

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Anne2010laptop
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6250
   Physical Address. . . . . . . . . : 64-D4-DA-17-F5-C2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6250 AGN
   Physical Address. . . . . . . . . : 00-23-15-89-3F-6C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::758c:8a6a:c42d:a6e9%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.131(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, November 13, 2014 7:26:10 PM
   Lease Expires . . . . . . . . . . : Saturday, November 15, 2014 6:19:42 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 318776085
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-6B-39-16-88-AE-1D-F8-BA-84
   DNS Servers . . . . . . . . . . . : 167.206.245.135
                                       167.206.245.136
                                       192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 88-AE-1D-F8-BA-84
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5E33B172-BA1E-4E76-A096-0FD1306A2D2B}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{210D9CE7-5265-45F2-9C5E-98E5D94C6010}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{95D997B1-FB02-40AD-BD0E-26159A385909}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1467:23c7:ba86:7684(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1467:23c7:ba86:7684%15(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  vdnssec1.srv.prnynj.cv.net
Address:  167.206.245.135

Name:    google.com
Addresses:  2404:6800:4001:801::1008
   167.206.252.93
   167.206.252.119
   167.206.252.109
   167.206.252.104
   167.206.252.98
   167.206.252.108
   167.206.252.113
   167.206.252.94
   167.206.252.114
   167.206.252.103
   167.206.252.123
   167.206.252.89
   167.206.252.84
   167.206.252.99
   167.206.252.118
   167.206.252.88

Pinging google.com [167.206.252.84] with 32 bytes of data:
Reply from 167.206.252.84: bytes=32 time=13ms TTL=59
Reply from 167.206.252.84: bytes=32 time=12ms TTL=59

Ping statistics for 167.206.252.84:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 13ms, Average = 12ms
Server:  vdnssec1.srv.prnynj.cv.net
Address:  167.206.245.135

Name:    yahoo.com
Addresses:  98.138.253.109
   206.190.36.45
   98.139.183.24

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=66ms TTL=52
Reply from 98.139.183.24: bytes=32 time=31ms TTL=52

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 66ms, Average = 48ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...64 d4 da 17 f5 c2 ......Intel® Centrino® WiMAX 6250
 13...00 23 15 89 3f 6c ......Intel® Centrino® Advanced-N 6250 AGN
 11...88 ae 1d f8 ba 84 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.131     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0    192.168.1.133    192.168.1.131     21
      192.168.1.0    255.255.255.0         On-link     192.168.1.131    276
    192.168.1.131  255.255.255.255         On-link     192.168.1.131    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.131    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.131    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.131    276
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0    192.168.1.133       1
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 15     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 15     58 2001::/32                On-link
 15    306 2001:0:9d38:6ab8:1467:23c7:ba86:7684/128
                                    On-link
 13    276 fe80::/64                On-link
 15    306 fe80::/64                On-link
 15    306 fe80::1467:23c7:ba86:7684/128
                                    On-link
 13    276 fe80::758c:8a6a:c42d:a6e9/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    306 ff00::/8                 On-link
 13    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/13/2014 09:54:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2074

Error: (11/13/2014 09:54:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2074

Error: (11/13/2014 09:54:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/13/2014 09:54:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1060

Error: (11/13/2014 09:54:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1060

Error: (11/13/2014 09:54:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/13/2014 09:52:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7176

Error: (11/13/2014 09:52:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7176

Error: (11/13/2014 09:52:00 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/13/2014 09:51:59 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6162

System errors:
=============
Error: (11/13/2014 05:39:50 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (11/13/2014 05:39:50 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (11/13/2014 05:39:49 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (11/13/2014 05:39:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (11/13/2014 05:39:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (11/13/2014 05:39:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (11/13/2014 05:39:40 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Error: (11/13/2014 05:39:40 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (11/13/2014 05:39:40 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (11/13/2014 05:39:37 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.2.122 - Adobe Systems, Inc.)
Apple Application Support (HKLM-x32\...\{CCE825DB-347A-4004-A186-5F4A6FDD8547}) (Version: 2.3.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{D70884EA-E2CE-4539-91DB-4766CC1E5F5F}) (Version: 6.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Best Buy pc app (HKCU\...\48e4cff94f039634) (Version: 3.1.2.0 - Best Buy)
Best Buy pc app (Version: 3.0.0.0 - Best Buy) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bootstrapper (x32 Version: 1.1.2.0 - Minitab, Inc.) Hidden
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon Easy-PhotoPrint Pro - Pro9000 series Extention Data (HKLM-x32\...\Canon Easy-PhotoPrint Pro - Pro9000 series Extention Data) (Version:  - )
Canon Easy-PhotoPrint Pro - Pro9500 series Extention Data (HKLM-x32\...\Canon Easy-PhotoPrint Pro - Pro9500 series Extention Data) (Version:  - )
Canon Easy-PhotoPrint Pro (HKLM-x32\...\Easy-PhotoPrint Pro) (Version:  - )
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version:  - )
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version:  - )
Canon MG6200 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG6200_series) (Version:  - Canon Inc.)
Canon MG6200 series On-screen Manual (HKLM-x32\...\Canon MG6200 series On-screen Manual) (Version:  - )
Canon MG6200 series User Registration (HKLM-x32\...\Canon MG6200 series User Registration) (Version:  - )
Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
Corel WinDVD (HKLM-x32\...\{5C1F18D2-F6B7-4242-B803-B5A78648185D}) (Version: 10.0.5.363 - Corel Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{0C5C1177-94C5-3EFB-A8BE-3F6AF1AF887F}) (Version: 5.38.6.0 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
Intel PROSet Wireless (Version:  - ) Hidden
Intel WiMAX Tutorial (HKLM\...\{4F26C164-9373-4974-8F43-E0F2176AF937}) (Version: 1.5.4.0 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2119 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.5.7.1002 - Intel Corporation)
Intel® PROSet/Wireless WiMAX Software (HKLM\...\{6548B189-BEA4-4041-80E0-AEB60548E046}) (Version: 2.03.0005 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{C298FF86-AB23-4B58-AC53-A23383C07B3A}) (Version: 1.2.20.0 - Intel Corporation)
iTunes (HKLM\...\{0E5D76AD-A3FB-48D5-8400-8903B10317D3}) (Version: 11.0.1.12 - Apple Inc.)
Java Auto Updater (x32 Version: 2.0.2.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 20 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.)
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.44.1 - JMicron Technology Corp.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISER) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Save as PDF Add-in for 2007 Microsoft Office programs (HKLM-x32\...\{90120000-00B0-0409-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Minitab 16 (HKLM-x32\...\Minitab16) (Version: 16.2.4 - Minitab, Inc.)
Minitab Software Update Manager (HKLM-x32\...\MinitabSoftwareManager) (Version: 1.1.0.0 - Minitab, Inc.)
Minitab16 (x32 Version: 16.2.4.0 - Minitab Inc) Hidden
Minitab16 (x32 Version: 16.2.4.0 - Minitab, Inc.) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Norton 360 (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
Optimum (HKCU\...\3930862350.optimumapp.iptv.optimum.net) (Version:  - optimumapp.iptv.optimum.net)
Optimum App for Laptop 1.70 (HKLM\...\{6082AB31-92B1-4832-AC89-3B2E6D8C14FE}) (Version: 1.70 - Cablevision)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
QuickTime (HKLM-x32\...\{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}) (Version: 7.73.80.64 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.20.503.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6069 - Realtek Semiconductor Corp.)
SoftwareManager (x32 Version: 1.1.0.0 - Minitab, Inc.) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.1 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{1B87C40B-A60B-4EF3-9A68-706CF4B69978}) (Version: 3.00.11 - TOSHIBA CORPORATION)
Toshiba Book Place (HKLM-x32\...\{BB51B753-9A0C-4D1D-B3EF-A1B936F55796}) (Version: 2.0.3977.0 - K-NFB Reading Technology, Inc.)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}) (Version: 1.6.08.64 - TOSHIBA Corporation)
TOSHIBA Bulletin Board (Version: 1.6.08.64 - TOSHIBA Corporation) Hidden
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.2 for x64 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 3.01.2.12-A - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM-x32\...\InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}) (Version: 1.2.18.64 - TOSHIBA Corporation)
TOSHIBA eco Utility (Version: 1.2.18.64 - TOSHIBA Corporation) Hidden
TOSHIBA eco Utility (x32 Version: 1.2.18.64 - TOSHIBA Corporation) Hidden
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.3.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (Version: 3.1.3.64 - TOSHIBA Corporation) Hidden
TOSHIBA Flash Cards Support Utility (HKLM-x32\...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.63.0.6C - TOSHIBA CORPORATION)
TOSHIBA Flash Cards Support Utility (x32 Version: 1.63.0.6C - TOSHIBA CORPORATION) Hidden
TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.0.26C - TOSHIBA CORPORATION)
TOSHIBA Hardware Setup (x32 Version: 1.63.0.26C - TOSHIBA CORPORATION) Hidden
TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.0.4 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.6 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.6 - TOSHIBA Corporation) Hidden
TOSHIBA HDD/SSD Alert (x32 Version: 3.1.64.6 - TOSHIBA Corporation) Hidden
TOSHIBA Media Controller (HKLM-x32\...\{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}) (Version: 1.0.80.8.64 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.5.11 - TOSHIBA CORPORATION)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.1.64 - TOSHIBA Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 for x64 - TOSHIBA Corporation)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.16.64 - TOSHIBA Corporation)
TOSHIBA ReelTime (Version: 1.7.16.64 - TOSHIBA Corporation) Hidden
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.1.40 - TOSHIBA)
TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.1.2 - TOSHIBA Corporation)
TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.0.9C - TOSHIBA CORPORATION)
TOSHIBA Supervisor Password (x32 Version: 1.63.0.9C - TOSHIBA CORPORATION) Hidden
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.3.14.64 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.3.14.64 - TOSHIBA Corporation) Hidden
TOSHIBA Value Added Package (x32 Version: 1.3.14.64 - TOSHIBA Corporation) Hidden
TOSHIBA Web Camera Application (HKLM-x32\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.1.1.16 - TOSHIBA Corporation)
ToshibaRegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.4 - Toshiba)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2473228) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISER_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISER_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISER_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISER_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISER_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISER_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISER_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISER_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525) 32-Bit Edition (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{B6160A7F-1EDB-4ED7-96DD-CF6F83DB347A}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISER_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISER_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISER_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISER_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Utility Common Driver (x32 Version: 1.0.52.1C - TOSHIBA) Hidden
VirtualCloneDrive (HKLM-x32\...\VirtualCloneDrive) (Version:  - Elaborate Bytes)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 3890.67 MB
Available physical RAM: 2149.7 MB
Total Pagefile: 7779.48 MB
Available Pagefile: 5938.83 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.54 MB

========================= Partitions: =====================================

1 Drive c: (TI106042W0A) (Fixed) (Total:452.7 GB) (Free:376.52 GB) NTFS

========================= Users: ========================================

User accounts for \\ANNE2010LAPTOP

Administrator            Anne 2010 Laptop         Guest                   

========================= Restore Points ==================================

05-10-2014 21:44:19 Scheduled Checkpoint
14-10-2014 02:09:12 Scheduled Checkpoint
19-10-2014 13:58:17 Windows Update
12-11-2014 00:58:10 Scheduled Checkpoint
12-11-2014 11:06:04 Windows Update

**** End of log ****



#10 amh67

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Posted 14 November 2014 - 06:45 AM

Here is the log for Malwarebytes scan log...

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/14/2014
Scan Time: 6:29:15 AM
Logfile: malware 11-14-14.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.14.03
Rootkit Database: v2014.11.12.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7
CPU: x64
File System: NTFS
User: Anne 2010 Laptop

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 326564
Time Elapsed: 9 min, 24 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)



#11 amh67

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Posted 14 November 2014 - 06:46 AM

Here is the Malwarebytes daily protection log...

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Protection, 11/14/2014 6:28:39 AM, SYSTEM, ANNE2010LAPTOP, Protection, Malware Protection, Starting,
Protection, 11/14/2014 6:28:39 AM, SYSTEM, ANNE2010LAPTOP, Protection, Malware Protection, Started,
Protection, 11/14/2014 6:28:39 AM, SYSTEM, ANNE2010LAPTOP, Protection, Malicious Website Protection, Starting,
Protection, 11/14/2014 6:28:40 AM, SYSTEM, ANNE2010LAPTOP, Protection, Malicious Website Protection, Started,
Update, 11/14/2014 6:28:41 AM, SYSTEM, ANNE2010LAPTOP, Manual, Rootkit Database, 2014.9.18.1, 2014.11.12.1,
Update, 11/14/2014 6:28:46 AM, SYSTEM, ANNE2010LAPTOP, Manual, Malware Database, 2014.9.19.5, 2014.11.14.3,
Protection, 11/14/2014 6:28:46 AM, SYSTEM, ANNE2010LAPTOP, Protection, Refresh, Starting,
Protection, 11/14/2014 6:28:46 AM, SYSTEM, ANNE2010LAPTOP, Protection, Malicious Website Protection, Stopping,
Protection, 11/14/2014 6:28:46 AM, SYSTEM, ANNE2010LAPTOP, Protection, Malicious Website Protection, Stopped,
Protection, 11/14/2014 6:28:50 AM, SYSTEM, ANNE2010LAPTOP, Protection, Refresh, Success,
Protection, 11/14/2014 6:28:50 AM, SYSTEM, ANNE2010LAPTOP, Protection, Malicious Website Protection, Starting,
Protection, 11/14/2014 6:28:50 AM, SYSTEM, ANNE2010LAPTOP, Protection, Malicious Website Protection, Started,
Scan, 11/14/2014 6:38:39 AM, SYSTEM, ANNE2010LAPTOP, Manual, Start:11/14/2014 6:29:15 AM, Duration:9 min 24 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,

(end)



#12 Broni

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Posted 14 November 2014 - 11:17 AM

Go on...


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#13 amh67

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Posted 14 November 2014 - 02:32 PM

I seem to have hit a snag.  I'm trying to run the Malwarebytes Anti-Rootkit and after doing the update step I get this message...

 

This version of malwarebytes Anti-RootKit requires you to completely exit the Malwarebytes Anti-Malware application to continue".

 

I don't have anything else open, so I'm not sure what to do next.



#14 Broni

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Posted 14 November 2014 - 03:49 PM

Open Task Manager and see if there is any MBAM service running there.

If so end it.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#15 amh67

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Posted 14 November 2014 - 04:11 PM

Yes!  That was it.  I ended the process and the scan is running now.  Stay tuned...

(you've been a great help to me!  Thank you!)






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