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Boot/Power/Motherboard Issue


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10 replies to this topic

#1 xXSombraXx

xXSombraXx

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Posted 12 November 2014 - 06:29 PM

Hi everyone,

I've just had an issue with my PC where i left it a while as i got engrossed in the TV, came back and monitor was in standby mode as you would expect, i moved the mouse around and nothing, it had all frozen. It's done this before and after resetting it's been fine, this time however it was failing to initialise any peripherals and the monitor. The fans were not kicking in properly and the red light was flashing in a particular rhythm. I know the mouse and keyboard werent initiliased as they both light up when on and the lights hadn't come on.

 

I tried switching it off completely, switched back on and same again, so i tried unplugging at the wall and unplugged the keyboard and mouse for good measure, still the same. I left it about half hour switched off at the wall and switched it back on. This time it ran and gave me a POST error stating that boot had failed and to check my settings in the BIOS. I did so, everything looked fine, so i continued. When prompted i selected start windows normally, and it booted fine, just perhaps a little slower than normal.

 

Once i was on my desktop i went straight to event viewer and the following events are logged right before the initial crash:

Error, Kernel Event Tracing, Event ID 3, Session "Power Efficiency Diagnostic Logger" stopped due to the following error: 0xC0000188

 

Warning, Kernel Event Tracing, Event ID 4, The maximum file size for session "Power Efficiency Diagnostic Logger" has been reached. As a result, events might be lost (not logged) to file "C:\ProgramData\Microsoft\Windows\Power Efficiency Diagnostics\energy-trace.etl". The maximum files size is currently set to 104857600 bytes.

 

Error, Kernel Event Tracing, Event ID 3, Session "NT Kernel Logger" stopped due to the following error: 0xC0000188

 

Warning, Kernel Event Tracing, Event ID 4, The maximum file size for session "NT Kernel Logger" has been reached. As a result, events might be lost (not logged) to file "C:\ProgramData\Microsoft\Windows\Power Efficiency Diagnostics\energy-ntkl.etl". The maximum files size is currently set to 104857600 bytes.

 

I'm assuming these events have something to do with the crash but i dont know what they mean. I did inspect my power settings after reading them figuring it may have had something to do with power and changed the setting for inactive hard disk to switch off after 20 minutes to 120 minutes. I wonder if that setting was what caused it, and for some reason the hard disk didnt become active again when i came back after leaving it a while?

 

I also wonder if it's simply my motherboard, im throwing that suggestion in because of the amount of CMOS batteries mine has eaten through over the last 7 years (4 or 5), and wondered if that is a contributing fact.

 

Any ideas/ help/ advice to prevent this from happening again would be appreciated thanks.



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#2 hamluis

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Posted 16 November 2014 - 11:14 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 xXSombraXx

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Posted 17 November 2014 - 07:34 PM

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Sombra (administrator) on 18-11-2014 at 00:31:38
Running from "C:\Users\Sombra\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/13/2014 00:44:24 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (11/10/2014 08:19:21 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (11/05/2014 00:34:26 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/30/2014 10:04:27 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/24/2014 05:58:52 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/21/2014 09:59:54 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/11/2014 04:52:55 PM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (10/05/2014 09:01:15 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {8baa76ac-7c96-4cd9-97c4-99153b9c58ad}

Error: (10/05/2014 08:50:58 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {481d44e5-2e91-4adb-99dc-11a1a70b553a}

Error: (10/05/2014 08:33:22 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {5fdec118-7638-42d9-bf77-e4f11098c12c}


System errors:
=============
Error: (11/18/2014 00:21:51 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error:
%%1053

Error: (11/18/2014 00:21:51 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error:
%%1053

Error: (11/18/2014 00:21:51 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Identity Manager service failed to start due to the following error:
%%1053

Error: (11/18/2014 00:21:51 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect.

Error: (11/18/2014 00:20:15 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "001D60ADDCAB" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the
Globally Unique Interface Identifier (GUID) if NetBT was unable to
map from GUID to MAC address. If neither the MAC address nor the GUID were
available, the string represents a cluster device name.

Error: (11/18/2014 00:20:15 AM) (Source: NetBT) (User: )
Description: Initialization failed because the driver device could not be created.
Use the string "001D60ADDCAB" to identify the interface for which initialization
failed. It represents the MAC address of the failed interface or the
Globally Unique Interface Identifier (GUID) if NetBT was unable to
map from GUID to MAC address. If neither the MAC address nor the GUID were
available, the string represents a cluster device name.

Error: (11/16/2014 09:07:37 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error:
%%1053

Error: (11/16/2014 09:07:37 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error:
%%1053

Error: (11/16/2014 09:07:37 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Identity Manager service failed to start due to the following error:
%%1053

Error: (11/16/2014 09:07:37 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect.


Microsoft Office Sessions:
=========================


 Update for Microsoft Office 2007 (KB2508958) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.0.3.13070 - Adobe Systems Inc.)
Adobe AIR (Version: 2.0.3.13070 - Adobe Systems Inc.) Hidden
Adobe Anchor Service CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Asset Services CS4 (Version: 4 - Adobe Systems Incorporated) Hidden
Adobe Bridge CS4 (Version: 3 - Adobe Systems Incorporated) Hidden
Adobe CMaps CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color - Photoshop Specific CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color EU Extra Settings CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color JA Extra Settings CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color NA Recommended Settings CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color Video Profiles CS CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Community Help (HKLM\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Community Help (Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Creative Suite 4 Design Premium (HKLM\...\Adobe_fe8b0a11b21d8e9828333702b34fda5) (Version: 4.0 - Adobe Systems Incorporated)
Adobe Creative Suite 4 Design Premium (Version: 4.0 - Adobe Systems Incorporated) Hidden
Adobe CSI CS4 (Version: 1 - Adobe Systems Incorporated) Hidden
Adobe Default Language CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Dreamweaver CS4 (Version: 10.0 - Adobe Systems Incorporated) Hidden
Adobe Dynamiclink Support (Version: 1 - Adobe Systems Incorporated) Hidden
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Extension Manager CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Fireworks CS4 (Version: 10.0 - Adobe Systems Incorporated) Hidden
Adobe Flash CS4 (Version: 10.0 - Adobe Systems Incorporated) Hidden
Adobe Flash CS4 Extension - Flash Lite STI en (Version: 3.0 - Adobe Systems Incorporated) Hidden
Adobe Flash CS4 STI-en (Version: 10.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 11 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.8.800.175 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Fonts All (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Illustrator CS4 (Version: 14.0 - Adobe Systems Incorporated) Hidden
Adobe InDesign CS4 (Version: 6.0 - Adobe Systems Incorporated) Hidden
Adobe InDesign CS4 Application Feature Set Files (Roman) (Version: 6.0 - Adobe Systems Incorporated) Hidden
Adobe InDesign CS4 Common Base Files (Version: 6.0 - Adobe Systems Incorporated) Hidden
Adobe InDesign CS4 Icon Handler (Version: 6.0 - Adobe Systems Incorporated) Hidden
Adobe Linguistics CS4 (Version: 4.0.0 - Adobe Systems Incorporated) Hidden
Adobe Media Encoder CS4 Importer (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Media Player (HKLM\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Media Player (Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Output Module (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe PDF Library Files CS4 (Version: 9.0 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS4 (Version: 11.0 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS4 Support (Version: 11.0 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.03) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.03 - Adobe Systems Incorporated)
Adobe Search for Help (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Service Manager Extension (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Setup (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe SGM CS4 (Version: 3.0 - Adobe Systems Incorporated) Hidden
Adobe SING CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Type Support CS4 (Version: 9.0 - Adobe Systems Incorporated) Hidden
Adobe Update Manager CS4 (Version: 6.0.0 - Adobe Systems Incorporated) Hidden
Adobe Version Cue CS4 Server (Version: 4.0 - Adobe Systems Incorporated) Hidden
Adobe WinSoft Linguistics Plugin (Version: 1.1 - Adobe Systems Incorporated) Hidden
Adobe XMP Panels CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
AdobeColorCommonSetCMYK (Version: 2.0 - Adobe Systems Incorporated) Hidden
AdobeColorCommonSetRGB (Version: 2.0 - Adobe Systems Incorporated) Hidden
Apple Application Support (HKLM\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{235EBB33-3DA1-46DF-AADE-9955123409CB}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM\...\{C6579A65-9CAE-4B31-8B6B-3306E0630A66}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 2.0.5 (HKLM\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4765 - AVG Technologies)
AVG 2014 (Version: 14.0.4189 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4765 - AVG Technologies) Hidden
AviSynth 2.5 (HKLM\...\AviSynth) (Version:  - )
Bamboo (HKLM\...\Pen Tablet Driver) (Version: 5.2.4-5 - Wacom Technology Corp.)
BitComet 1.35 (HKLM\...\BitComet) (Version: 1.35 - CometNetwork)
Black & White® 2 (HKLM\...\{D9E52CD1-9DF1-4A8A-9BDC-1E5E53982F2B}) (Version: 1.00.0000 - Lionhead Studios)
Black and White (HKLM\...\{E51B4CD9-A0A6-4324-B26A-31B3F2DE26CE}) (Version:  - )
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)
Cisco EAP-FAST Module (HKLM\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Command & Conquer The First Decade (HKLM\...\{66D6F3BD-CA23-41A4-9FA3-96B26B32528C}) (Version: 1.00.0000 - Electronic Arts)
Command & Conquer™ Red Alert™ 3 Uprising (HKLM\...\{DDE59617-F59A-473B-BC4E-C2B81F6CD38D}) (Version: 1.0.1.0 - Electronic Arts)
Connect (Version: 1.0.0.1 - Adobe Systems Incorporated) Hidden
Corel Painter Essentials 3 (HKLM\...\{0C180787-F8C8-42FD-A9D3-689BA44BEAAF}) (Version: 3.0 - Corel Corporation)
CPUID CPU-Z 1.52.2 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Creatures 3 (HKLM\...\Creatures 3) (Version:  - )
Creatures Albian Years (HKLM\...\Creatures Albian Years) (Version:  - )
Daggerfall (HKLM\...\{75118CF3-44B5-411A-B3DD-C10432217693}) (Version: 1.00.0000 - Bethesda Softworks)
Defraggler (HKLM\...\Defraggler) (Version: 2.18 - Piriform)
DivX Setup (HKLM\...\DivX Setup) (Version: 2.6.1.22 - DivX, LLC)
D-Link VGA Webcam (HKLM\...\D-Link VGA Webcam) (Version:  - )
Docking Station (HKLM\...\Docking Station) (Version:  - )
Duke Nukem 3D HRP V 4.0 (321) (HKLM\...\Duke Nukem 3D HRP) (Version: V 4.0 (321) - )
Edimax Wireless LAN Driver and Utility (HKLM\...\{9C049499-055C-4a0c-A916-1D12314F45EB}) (Version: 1.00.0165 - Edimax Technology Co.)
Facebook Plug-In (HKCU\...\Facebook Plug-In) (Version:  - Facebook, Inc.)
Family Tree Maker 2010 (HKLM\...\Family Tree Maker 2010) (Version: 19.0.180 - Ancestry.com)
Family Tree Maker 2010 (Version: 19.0.180 - Ancestry.com) Hidden
foobar2000 v1.1.9 (HKLM\...\foobar2000) (Version: 1.1.9 - Peter Pawlowski)
GeForce Experience NvStream Client Components (Version: 1.6.28 - NVIDIA Corporation) Hidden
iExplorer 3.4.0.1 (HKLM\...\{7FD8B0C1-CDDA-4B4D-A577-B2E3570EA3A3}_is1) (Version:  - Macroplant LLC)
Immortal Cities (HKLM\...\InstallShield_{E05B1C38-AE31-4146-8D47-E5E71BEB8D9E}) (Version: 1.1 - SEGA)
Immortal Cities (Version: 1.1 - SEGA) Hidden
iTunes (HKLM\...\{5D928931-D1D2-4A93-A82D-BF60D0E7CFA5}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 67 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217040FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (Version: 2.1.67.1 - Oracle, Inc.) Hidden
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kuler (Version: 2.0 - Adobe Systems Incorporated) Hidden
LAME v3.99.3 (for Windows) (HKLM\...\LAME_is1) (Version:  - )
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
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Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Live Add-in 1.5 (HKLM\...\{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}) (Version: 2.0.4024.1 - Microsoft Corporation)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Primary Interoperability Assemblies 2005 (HKLM\...\{D24DB8B9-BB6C-4334-9619-BA1C650E13D3}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Virtual PC 2007 (HKLM\...\{8A7CAA24-7B23-410B-A7C3-F994B0944160}) (Version: 6.0.156.0 - Microsoft Corporation)
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Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
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Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
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Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
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Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (Version: 1.00.0000 - Adobe) Hidden
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MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
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Network Play System (Patching) (HKLM\...\Network Play System (Patching)) (Version:  - )
Nintendo Wi-Fi USB Connector Registration Tool (HKLM\...\WiFiConnector) (Version:  - )
NVIDIA 3D Vision Controller Driver (Version: 280.19 - NVIDIA Corporation) Hidden
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NVIDIA Control Panel 335.23 (Version: 335.23 - NVIDIA Corporation) Hidden
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NVIDIA Graphics Driver 335.23 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 335.23 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.147.1067 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (Version: 9.13.1220 - NVIDIA Corporation) Hidden
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NVIDIA Update 11.10.13 (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 11.10.13 - NVIDIA Corporation) Hidden
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Origin (HKLM\...\Origin) (Version: 9.3.1.4482 - Electronic Arts, Inc.)
PDF Settings CS4 (Version: 9.0 - Adobe Systems Incorporated) Hidden
Peggle Deluxe 1.0 (HKLM\...\Peggle Deluxe 1.0) (Version:  - )
Photoshop Camera Raw (Version: 5.0 - Adobe Systems Incorporated) Hidden
Pirates of the Caribbean (HKLM\...\{B07DC0B6-923A-4877-9C81-1BF88BF6899A}) (Version:  - )
Pixel Bender Toolkit (Version: 1.0 - Adobe Systems Incorporated) Hidden
PVSonyDll (Version: 1.00.0001 - NVIDIA Corporation) Hidden
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Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
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Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
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Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6FAA03BD-2B51-4029-9AD9-64A3B8E3C84C}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
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Update for Microsoft Office Access 2007 Help (KB963663) (HKLM\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{EC1934B0-AE0F-4BBD-8955-54BB3247ED9E}) (Version:  - Microsoft)
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Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
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========================= Memory info: ===================================

Percentage of memory in use: 50%
Total physical RAM: 3070.49 MB
Available physical RAM: 1529.48 MB
Total Pagefile: 6139.27 MB
Available Pagefile: 3781.5 MB
Total Virtual: 3071.88 MB
Available Virtual: 2973.57 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:298.08 GB) (Free:73.83 GB) NTFS
3 Drive d: (Sims4_2) (CDROM) (Total:0.48 GB) (Free:0 GB) UDF
4 Drive f: (TOSHIBA EXT) (Fixed) (Total:931.51 GB) (Free:860.29 GB) NTFS

========================= Users: ========================================

User accounts for \\SOMBRA-PC

Administrator            Guest                    Sombra                   


**** End of log ****
 


http://speccy.piriform.com/results/YmZ0pGCFk8VpMIU0pcWmaoI



#4 xXSombraXx

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Posted 17 November 2014 - 07:36 PM

Apparently my PC has thrown more errors since the crash, would it be more helpful for me to post the errors i got at the time?



#5 hamluis

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Posted 18 November 2014 - 12:52 PM

Not for me, what you have posted is good for my purposes :).  If someone wants something different...he/she will ask for it.

 

Louis



#6 Torvald

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Posted 18 November 2014 - 02:07 PM

Sombra,

 

I have no idea how to fix your Kernel Event Tracking or Peer Networking Identity Manager service errors, but might be able to offer a little help on something else.

 

Your MiniToolBox report is showing lots of Nvidia display driver errors, so you might want to try a clean reinstall of the drivers, as follows (this won't fix all your system errors, but could be a good start):

 

Try a clean install of the display driver.

  1. Remove the Nvidia software package via Control Panel > Programs and Features. (don't reboot yet)
  2. Press Windows Key + X to get the admin popup menu and click Device Manager
  3. Expand the Display adapters section and rightclick whichever device looks like your nvidia card and click Uninstall
  4. Check the box that says "Delete the driver software for this device" and press OK
  5. Reboot
  6. Let Windows install the basic driver for the device automatically.

At this point, you might want to try running the PC with the basic Windows driver and see if you keep getting freezes, BSODs, etc. Otherwise, go ahead and install the official nvidia driver.

 

P.S.  Your Speccy report is showing your Windows Update service turned off, and no Windows updates have been installed since Sep 23, 2014.  There have been numerous Windows updates released since then, so you should download/install them.  Also, your Java is outdated, which can cause browser freezing and expose your computer to malware.


Google is my friend. Make Google your friend too.


#7 hamluis

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Posted 18 November 2014 - 03:07 PM

First glance prompted me to say that you have a number of things in Windows which are broken.

 

Any number of things may be responsible...malware, CMOS battery, hardware.  I see nothing which gives a clue pointing to any of those...so I would just go with a clean install to give me a reliable O/S ground-zero from which to troubleshoot any issues which develop.

 

CMOS batteries are probably like any other battery...individual lifetimes vary, with my standard expected life being 2-3 years, IMO.  I saw today that expected useful life per specs is far less than that...so take a look at http://askleo.com/how_often_should_i_replace_my_cmos_battery_and_what_does_it_do_anyway/ .

 

I can't point the finger at anything but I would start with replacing the CMOS battery...then move to a clean install.  From that point, you have a solid chance of reasonably troubleshooting whatever the problems might be, IMO.

 

Louis



#8 xXSombraXx

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Posted 18 November 2014 - 04:37 PM

Torvald, i appreciate your advice though i'm really reluctant to mess with the nvidia drivers. The reason being simply that i used to get an awful lot of BSOD stop errors relating to the nvidia drivers and since having this particular driver i haven't had one at all.

 

hamluis, if it is a case of a clean install overall then i think as long as my PC works to a reasonable standard and i don't get any critical or boot errors in the near future then i think i may leave it untouched (unless there are any small fixes that can be recommended in the short term) as i plan on building a new PC myself including a new hard drive and upgrading to 64 bit. The only thing i intend on keeping from this build is my power supply, and even then i may have to reconsider should i need more than 500W.

 

I have had many intermittent problems with this PC since first buying it on ebay 7 years ago, thats something i will never do again for sure. When first receiving it i had to have several parts replaced (including the motherboard) due to malfunctioning. I've had the odd virus now and then but nothing that hasn't been swiftly removed by AVG or Malwarebytes. I think there may have been one virus that didn't get picked up but i managed to remove it manually after finding a guide.

 

I had turned automatic updates off after an update installed and threw a BSOD, forcing me to do a system restore, i've been reluctant to install anything else in case it happened again. From your responses i am thinking that i may as well focus on getting my new build sorted as soon as possible, onwards and upwards as they say.



#9 hamluis

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Posted 18 November 2014 - 05:44 PM

Hmm...I have a hard time with those who say that a computer costs too much and, henceforth...he/she has to "make do" with whatever system he/she is awaiting a miracle resurrection of.

 

My first PC cost me about $2,200 back in  late 1996.  Since then, the cost of a PC has steadily gone down...while the capabilities have increased geometrically.  In my mind...there is nothing available for sale today...that compares to the value that a PC presents today, based on what I have experienced.

 

My approach to things that I might aspire to is...if I can't afford it, I don't need it.

 

Users pay more money in one year...for Internet access alone...than they do for a computer which, with a little care, will serve easily for a minimum of 4-5 years.  Having a system any longer than 5 years...seems to fly in the face of technological advances made, new/changed operating systems, and whatever the future will hold.

 

I'm not the smartest guy in the world, nor am I one who suggests that something I buy today will last forever...since I am not likely to last forever :)

 

I can only give you the routes that I might take if I happened to be in the situations which your questions address.

 

My suggested routes said nothing about buying a new system...unless I've suddenly become incapable of reading my own posted words.  I just like to know that something is dysfunctional...before I consign it to the scrap heap.

 

Louis



#10 xXSombraXx

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Posted 18 November 2014 - 07:03 PM

I mean i had pre existing plans to buy and build a new PC myself anyway, to have an up to date machine and also at least building it myself ill know if something has gone wrong and be first on hand to put it right haha, as opposed to buying on ebay and having any number of mystery errors. I'm just thinking that considering this is what i want to do anyway it seems fruitless to start going about the hassle of a clean install on my current machine unless it REALLY comes to it.

 

Basically as long as there's nothing going on that will result in the sudden demise of this PC in the near future, i can live with the various Windows errors and driver errors. If there IS something going on that urgently needs addressing if i have any hopes of being able to continue using my PC for the next 2 months or so then obviously that is something that i would be looking to fix. I figured that having a boot error at POST was a pretty critical problem, though with how easily my PC seems to have recovered i'm wondering if it was just one of those things and isn't actually anything to worry about considering these will be the last days of using this PC anyway.

 

For sure if i have these sorts of problems in the new build i would be looking more seriously at fixing them, and i would certainly put the time and effort into clean installs and clean drivers.

 

Really just as a last question, do you have any idea at all what could have caused the whole freeze up and boot error at POST in the first place? I'm interested to know what theories you might have.



#11 hamluis

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Posted 19 November 2014 - 03:29 PM

Well...from what I've seen over my time of being a forum member...freezes and boot problems typically may arise from overheating...malware...system hardware problems.

 

Windows can result in certain situations resulting in boot problems...but any Windows problem resulting in a freeze is usually documented via error messages, either onscreen or in Event Viewer (BSOD errors are typically noted in Event Viewer, along with .dmp files being generated).

 

Beyond that generality, I cannot really say what it might be. 

 

Louis






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