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#1 chopkirk

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Posted 12 November 2014 - 12:54 PM

I am new to the site and I am trying to download a program, I found the program but I can not get it to download. Help please

Edited by Queen-Evie, 12 November 2014 - 02:57 PM.
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#2 Queen-Evie

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Posted 12 November 2014 - 03:01 PM

What program are you trying to download?
What is or is not happening when you try?
Are you getting any error messages and if so, what is the message you get?
What browser are you using? Name and version number.
What operating system are you using?
Anything else we should know?

We need more details in order to help you.

Edited by Queen-Evie, 12 November 2014 - 03:02 PM.


#3 xAnti_HerOx

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Posted 14 November 2014 - 05:36 AM

Agreed the Question is very vague, more information would be very useful. 

 

The most common issue with downloading that I have found however is your Security Settings may be set too high or disabled completely.

 

To Resolve This  

 

Re/Enable Downloads

 

  1. Close all Internet Explorer windows.
  2. Press the Windows key windows_key_icon.jpg + R.
  3. Type inetcpl.cpl into the Open field and click OK. This will open Internet Properties (otherwise known as Internet Options).
    SOLN3587Fig1-1.png
  4. Click the Security tab icon-rarr_10x9.png Reset all zones to default level.
  • SOLN3587Fig1-2.png

 

  • When you are finished, click OK to save your changes.

4mKMIUp.jpg

 

"The human spirit must prevail over technology". -Albert Einstein 





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