Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Getting rid of "chassis open" alert on startup.


  • Please log in to reply
7 replies to this topic

#1 Bernard Shakey

Bernard Shakey

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:05 AM

Posted 11 November 2014 - 05:01 PM

Hello,
The cell battery on my motherboard died last week. I removed and replaced the battery but now when I power up, I get a red message saying the chassis has been opened. I have to chose from 2 options to get my pc to start up now!

I did Google this issue, but all the hits I came across told me to go into the BIOS and change one of the settings. I tried this, but I must have an early version of my BIOS as the setting they speak of does not exist.

I wondered if someone had a workaround for this, short of me updating the BIOS.

My PC is an Acer M5201 that I've had for around 6 years or so.

Thanks in advance.
BS.

Ps. I have opened up the chassis umpteen times over the time I have had the pc, but this is the very first time I've seen this message. Would that be because I changed the battery?

BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  • Members
  • 23,286 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:05 PM

Posted 11 November 2014 - 05:07 PM

Is there a PC Health option in BIOS? If so, disable PC Health or Clear it if that option is available. If that does not work reset your BIOS back to default.

#3 Plastic Nev

Plastic Nev

  • Members
  • 89 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:in front of a monitor in Lancashire UK.
  • Local time:03:05 AM

Posted 11 November 2014 - 05:43 PM

It could also be that the system time is incorrect, or at least not synchronised, from the system clock on the bottom right, find "Internet time", then make it synchronise with "Time.Windows.com"

See if that clears the problem.

I did find a service manual, have a scout through that and see if there is any clue for re-setting things.

 

http://www.manualslib.com/manual/232871/Acer-Aspire-M5620.html#manual

 

Nev.


Why all the fuss, I already have Windows 8. Three windows at the front, and five at the back since I bought the house.
Posted Image

#4 Bernard Shakey

Bernard Shakey
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:05 AM

Posted 18 November 2014 - 05:35 AM

Sorry, been away on business for a while. Thanks for all the replies so far.

JohnC_21, Yes, there is a pc health option, but it cannot be disabled per se as it is a heading rather that an option. There are many more settings within the PC health heading. There is no option within pc health to get rid of said problem. Like I said, I must have an early BIOS version without this option.

Plastic Nev, I have reset the time and it seems to be keeping it steady. The manual you note is not for my model, or my motherboard. But thanks for the effort you went to in finding it in the first place (mine has an AMD Chip)

#5 JohnC_21

JohnC_21

  • Members
  • 23,286 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:05 PM

Posted 18 November 2014 - 11:49 AM

Do you have this setting in BIOS?

 

Intergrated Peripherals

Onboard I/O setup

Chassis Opened warning
Set to “Disable”



#6 hamluis

hamluis

    Moderator


  • Moderator
  • 55,572 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:05 PM

Posted 19 November 2014 - 01:45 PM

It's possible that this is an indication that the CMOS battery needs to be replaced, IMO.  For less than $5, it's worth a shot, IMO.

 

Louis



#7 Bernard Shakey

Bernard Shakey
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:04:05 AM

Posted 20 November 2014 - 10:02 AM

It's possible that this is an indication that the CMOS battery needs to be replaced, IMO.  For less than $5, it's worth a shot, IMO. Louis


Well, it was me replacing that cell that started this whole thing off. I've already replaced the replacement - just to be sure.

#8 JohnC_21

JohnC_21

  • Members
  • 23,286 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:05 PM

Posted 20 November 2014 - 10:23 AM

Another thing to try. Not sure if it's here though.

 

Start > (All) Programs > Empowering Technology > Acer eSettings Management






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users