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Windows 7 Home Premium goes to white screen after login

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#1 Texasgrl


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Posted 11 November 2014 - 02:42 PM

Hello! I am currently working on a win7 home premium Sony laptop that after login the screen goes to white. It does the same in safe mode. If I type CTRL+ALT+DELETE I get the normal screen. I have found that using the FRST64 tool can help although it seems I would need a fixlist.txt created for me?? I don't want to ruin this laptop as it is not mine, so any help would be greatly appreciated. Thanks in advance. :)

Edited by hamluis, 16 November 2014 - 09:47 AM.
Moved from Win 7 to Am I Infected - Hamluis.

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