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Trojan.Poweliks!gm


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14 replies to this topic

#1 perry b

perry b

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  • Local time:10:25 PM

Posted 11 November 2014 - 11:29 AM

Hello,

 

A Trojan was first detected by my Norton AV on 11/05/14. On 11/09, I ran across your website and read a post that was similar which was being assisted by Juergen.  I only downloaded the Poweliks cleaner by ESET, but continue to have problems.  Norton shows no signs of Poweliks since running the ESET cleaner, but now I am constantly receiving performance alerts from Norton that I am experiencing either "High CPU usage" or "High Memory usage" by either Google Chrome or Internet Explorer.  Additional unusual behavior that continues is 1) The mouse "pointer" continues to evolve as if I opened a new program, and my desktop icons are always flashing (like on boot up) every other minute or so.

 

DDS notepad text:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17344  BrowserJavaVersion: 10.71.2
Run by Jacqueline at 16:39:40 on 2014-11-11
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6046.2492 [GMT 1:00]
.
AV: Norton Internet Security *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton Internet Security *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton Internet Security *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Proximity Sensor\HPPRXSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Windows\System32\regsvr32.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe
C:\Windows\SysWOW64\regsvr32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Cyberlink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Google\Update\1.3.25.5\GoogleUpdateBroker.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\Bluetooth Headset Helper.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_15_0_0_167_ActiveX.exe
C:\Windows\System32\MsSpellCheckingFacility.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\ips\ipsbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.362.0\BingExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\coieplg.dll
uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
uRun: [AdobeBridge] <no file>
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{4D87E789-96F2-40F3-BF83-B5ECE895B08F} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{FA494DE1-779B-4701-8C69-AD54CDEF1657} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{FA494DE1-779B-4701-8C69-AD54CDEF1657}\24F696E676F60284F6473707F647 : DHCPNameServer = 10.2.0.2
TCP: Interfaces\{FA494DE1-779B-4701-8C69-AD54CDEF1657}\35162796E616028416C6C6D27657563747 : DHCPNameServer = 24.229.54.212 216.144.187.199 204.186.80.229
TCP: Interfaces\{FA494DE1-779B-4701-8C69-AD54CDEF1657}\4416973794E6E67524 : DHCPNameServer = 10.59.1.1
TCP: Interfaces\{FA494DE1-779B-4701-8C69-AD54CDEF1657}\6427F6E6479656273496479777964656 : DHCPNameServer = 74.40.74.40 74.40.74.41
TCP: Interfaces\{FA494DE1-779B-4701-8C69-AD54CDEF1657}\84F4D454D264031483 : DHCPNameServer = 75.75.75.75 75.75.76.76
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
LSA: Notification Packages =  scecli C:\Program Files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.6.0.32\coieplg.dll
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.6.0.32\coieplg.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 amdkmpfd;AMD PCI Root Bus Lower Filter;C:\Windows\System32\drivers\amdkmpfd.sys [2012-2-1 31872]
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-1-28 16152]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-4-7 55856]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1506000.020\symds64.sys [2014-10-5 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1506000.020\symefa64.sys [2014-10-5 1148120]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\BASHDefs\20141107.001\BHDrvx64.sys [2014-11-10 1587416]
R1 ccSet_NIS;NIS Settings Manager;C:\Windows\System32\drivers\NISx64\1506000.020\ccsetx64.sys [2014-10-5 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\IPSDefs\20141108.001\IDSviA64.sys [2014-11-11 633560]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1506000.020\ironx64.sys [2014-10-5 266968]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1506000.020\symnets.sys [2014-10-5 593112]
R2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [2011-9-15 169624]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-6-14 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-3-26 235520]
R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2012-3-15 659976]
R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2012-4-23 135952]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2013-11-4 92160]
R2 HPPRXSVC;HPPRXSVC;C:\Program Files (x86)\Hewlett-Packard\HP Proximity Sensor\HPPRXSVC.exe [2012-3-6 37432]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2012-2-22 31000]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-6-14 13592]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2011-12-9 607456]
R2 ISCTAgent;ISCT Always Updated Agent;C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe [2012-2-10 133632]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-6-14 161560]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe [2014-10-5 276376]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-7-5 3048136]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-6-14 363800]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2012-6-25 3325232]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]
R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\Windows\System32\drivers\bcbtums.sys [2012-6-14 134696]
R3 btwampfl;btwampfl Bluetooth filter driver;C:\Windows\System32\drivers\btwampfl.sys [2012-6-14 615976]
R3 BTWDPAN;Bluetooth Personal Area Network;C:\Windows\System32\drivers\btwdpan.sys [2012-6-14 89640]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2012-6-14 39976]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2014-9-10 142640]
R3 ikbevent;Intel Upper keyboard Class Filter Driver;C:\Windows\System32\drivers\ikbevent.sys [2012-2-10 25536]
R3 imsevent;Intel Upper Mouse Class Filter Driver;C:\Windows\System32\drivers\imsevent.sys [2012-2-10 25536]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-12-6 331264]
R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2012-2-28 14741632]
R3 ISCT;Intel® Smart Connect Technology Device Driver;C:\Windows\System32\drivers\ISCTD64.sys [2013-1-18 46568]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-1-28 356120]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-1-28 787736]
R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\drivers\iwdbus.sys [2012-8-9 25528]
R3 L1C;NDIS Miniport Driver for Atheros AR81xx PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2012-1-17 103536]
R3 SmbDrv;SmbDrv;C:\Windows\System32\drivers\Smb_driver.sys [2012-2-24 21264]
R3 WPRO_41_2001;WinPcap Packet Driver (WPRO_41_2001);C:\Windows\System32\drivers\WPRO_41_2001.sys [2012-6-14 34752]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.362.0\BBSvc.EXE [2012-2-14 193816]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]
S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.362.0\SeaPort.EXE [2012-2-14 240408]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-10-16 111616]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\drivers\intelaud.sys [2012-8-9 35256]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2012-6-25 272688]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-4 19456]
S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\Windows\System32\drivers\RtsP2Stor.sys [2012-6-14 260712]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-11-9 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-11-4 30208]
S3 usb3Hub;USB-IF USB 3.0 Hub;C:\Windows\System32\drivers\usb3Hub.sys [2012-8-9 48096]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-7-14 1255736]
S3 XHCIPort;USB-IF xHCI USB Host Controller;C:\Windows\System32\drivers\xHCIPort.sys [2012-8-9 188384]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
.
=============== Created Last 30 ================
.
2014-11-09 14:14:31 6584320 ----a-w- C:\Windows\System32\mstscax.dll
2014-11-09 14:14:31 5703168 ----a-w- C:\Windows\SysWow64\mstscax.dll
2014-11-09 13:06:07 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-10-16 14:25:36 94656 ----a-w- C:\Windows\System32\WPRO_41_2001woem.tmp
2014-10-16 11:48:57 3241472 ----a-w- C:\Windows\System32\msi.dll
.
==================== Find3M  ====================
.
2014-11-11 13:20:38 34752 ----a-w- C:\Windows\System32\drivers\WPRO_41_2001.sys
2014-10-10 02:05:59 276480 ----a-w- C:\Windows\System32\generaltel.dll
2014-10-10 02:05:42 507392 ----a-w- C:\Windows\System32\aepdu.dll
2014-10-10 02:00:38 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-09-29 00:58:48 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-09-25 22:32:04 2017280 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-09-25 22:31:02 2108416 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-09-25 02:08:38 371712 ----a-w- C:\Windows\System32\qdvd.dll
2014-09-25 01:40:50 519680 ----a-w- C:\Windows\SysWow64\qdvd.dll
2014-09-24 02:24:12 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-24 02:24:12 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-09-19 01:56:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-09-19 01:55:49 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-09-19 01:40:43 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-09-19 01:40:03 547328 ----a-w- C:\Windows\System32\vbscript.dll
2014-09-19 01:39:58 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-09-19 01:38:27 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-09-19 01:36:57 5829632 ----a-w- C:\Windows\System32\jscript9.dll
2014-09-19 01:26:00 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-09-19 01:25:49 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-09-19 01:25:12 4201472 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-09-19 01:25:09 758272 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-09-19 01:18:02 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-09-19 01:14:57 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-09-19 01:06:47 72704 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-09-19 01:02:07 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-09-19 01:01:47 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-09-19 01:01:03 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-09-19 00:59:40 61952 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-09-19 00:50:16 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-09-19 00:49:31 597504 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-09-19 00:40:12 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-09-19 00:36:23 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-09-19 00:33:18 2309632 ----a-w- C:\Windows\System32\wininet.dll
2014-09-19 00:18:55 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-09-18 23:59:11 1810944 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-09-18 01:32:52 2363904 ----a-w- C:\Windows\SysWow64\msi.dll
2014-09-13 01:58:18 77312 ----a-w- C:\Windows\System32\packager.dll
2014-09-13 01:40:05 67072 ----a-w- C:\Windows\SysWow64\packager.dll
2014-09-09 22:11:04 2048 ----a-w- C:\Windows\System32\tzres.dll
2014-09-09 21:47:10 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2014-09-04 05:23:20 424448 ----a-w- C:\Windows\System32\rastls.dll
2014-09-04 05:04:15 372736 ----a-w- C:\Windows\SysWow64\rastls.dll
2014-08-29 02:07:13 3179520 ----a-w- C:\Windows\System32\rdpcorets.dll
2014-08-26 02:20:22 876248 ----a-w- C:\Windows\System32\drivers\NISx64\1506000.020\srtsp64.sys
2014-08-26 02:20:22 37592 ----a-w- C:\Windows\System32\drivers\NISx64\1506000.020\srtspx64.sys
2014-08-23 02:07:00 404480 ----a-w- C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
.
============= FINISH: 16:39:57.51 ===============
 

Attached Files



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#2 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
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Posted 11 November 2014 - 07:26 PM

Hello and welcome.  Please follow these guidelines while we work on your PC:

  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.”  Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.

icon11.gif   Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.


Threads are closed after 5 days of inactivity.

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The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#3 perry b

perry b
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Posted 11 November 2014 - 08:02 PM

RP,

 

I've ran the FRST and have both the text and addition files created:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-11-2014
Ran by Jacqueline (administrator) on JACQUELINE-HP on 12-11-2014 01:51:40
Running from C:\Users\Jacqueline\Downloads
Loaded Profile: Jacqueline (Available profiles: Jacqueline)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Andrea Electronics Corporation) C:\Program Files\IDT\WDM\AESTSr64.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Proximity Sensor\HPPRXSVC.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
() C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Skype Technologies S.A.) C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\nis.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe
(Microsoft Corporation) C:\Windows\System32\regsvr32.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe
(Microsoft Corporation) C:\Windows\SysWOW64\regsvr32.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(CyberLink Corp.) C:\Program Files (x86)\Cyberlink\PowerDVD10\PDVD10Serv.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.25.5\GoogleUpdateBroker.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BTStackServer.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\Bluetooth Headset Helper.exe
(CyberLink) C:\Program Files (x86)\Cyberlink\YouCam\YCMMirage.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
(Intel Corporation) C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
(Intel® Corporation) C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Google Inc.) C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil64_15_0_0_167_ActiveX.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
(Google Inc.) C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2885904 2012-02-24] (Synaptics Incorporated)
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1425408 2012-01-04] (IDT, Inc.)
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [472992 2013-03-21] (Adobe Systems Incorporated)
HKLM\...\Run: [SetDefault] => C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe [44880 2011-12-19] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [291608 2012-01-28] (Intel Corporation)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [636032 2012-03-26] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [AMD AVT] => C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe [10752 2012-01-31] ()
HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [87336 2011-03-30] (CyberLink Corp.)
HKLM-x32\...\Run: [HP Quick Launch] => C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [578944 2012-03-05] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [HPOSD] => C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe [379960 2011-08-19] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [HP CoolSense] => C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe [1342008 2011-08-26] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [BCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [89184 2012-11-05] (Microsoft Corporation)
HKLM-x32\...\Run: [SwitchBoard] => C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [AdobeCS6ServiceManager] => C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe [1075296 2013-04-25] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [271744 2014-09-26] (Oracle Corporation)
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-10-21] (Hewlett-Packard)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-3894422412-1027674448-1987263468-1000\...\Run: [OfficeSyncProcess] => C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE [720064 2013-04-22] (Microsoft Corporation)
HKU\S-1-5-21-3894422412-1027674448-1987263468-1000\...\Run: [AdobeBridge] => [X]
HKU\S-1-5-21-3894422412-1027674448-1987263468-1000\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [22041192 2014-08-27] (Skype Technologies S.A.)
HKU\S-1-5-21-3894422412-1027674448-1987263468-1000\...\Run: [wylmzrfq] => regsvr32.exe /s "C:\Users\Jacqueline\AppData\Local\ATI\wylmzrfq.dll" <===== ATTENTION
HKU\S-1-5-21-3894422412-1027674448-1987263468-1000\...\RunOnce: [FlashPlayerUpdate] => C:\Windows\system32\Macromed\Flash\FlashUtil64_15_0_0_167_ActiveX.exe [540336 2014-09-24] (Adobe Systems Incorporated)
HKU\S-1-5-21-3894422412-1027674448-1987263468-1000\...\MountPoints2: {e7fdf58d-edb1-11e1-bc8f-c01885efb5f6} - F:\LaunchU3.exe -a
Lsa: [Notification Packages] scecli C:\Program Files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk
ShortcutTarget: Bluetooth.lnk -> C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
SearchScopes: HKLM - {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=HPNTDF
SearchScopes: HKLM - {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF
SearchScopes: HKLM - {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKLM-x32 - {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=HPNTDF
SearchScopes: HKLM-x32 - {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF
SearchScopes: HKLM-x32 - {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
SearchScopes: HKCU - {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=HPNTDF
SearchScopes: HKCU - {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF
SearchScopes: HKCU - {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia.org/wiki/Special:Search?search={searchTerms}
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Internet Security\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Skype add-on for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Skype Browser Helper -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\7.1.362.0\BingExt.dll (Microsoft Corporation.)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.362.0\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKU\S-1-5-21-3894422412-1027674448-1987263468-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll (Adobe Systems)
FF Plugin: adobe.com/AdobeExManDetect -> C:\Program Files (x86)\Adobe\Adobe Extension Manager CS6\Win64Plugin\npAdobeExManDetectX64.dll (Adobe Systems)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1206147.dll (Adobe Systems, Inc.)
FF Plugin-x32: @google.com/npPicasa3,version=3.0.0 -> C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.0.52 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin-x32: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll (Adobe Systems)
FF Plugin-x32: adobe.com/AdobeExManDetect -> C:\Program Files (x86)\Adobe\Adobe Extension Manager CS6\npAdobeExManDetectX86.dll (Adobe Systems)
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.3.0.12\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.3.0.12\coFFPlgn [2014-11-11]
FF HKLM-x32\...\Firefox\Extensions: [[email protected]<script type="text/javascript"> /* */ </script>] - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\QPExtension
FF Extension: SmartPrintButton - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\QPExtension [2012-08-26]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.3.0.12\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.3.0.12\IPSFF [2014-06-17]

Chrome:
=======
CHR Profile: C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-10-05]
CHR Extension: (YouTube) - C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-09-03]
CHR Extension: (Google Search) - C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-09-03]
CHR Extension: (Norton Identity Safe) - C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-10-05]
CHR Extension: (Skype Click to Call) - C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2013-12-04]
CHR Extension: (Norton Security Toolbar) - C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk [2012-09-03]
CHR Extension: (Google Wallet) - C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-12-04]
CHR Extension: (Gmail) - C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-09-03]
CHR HKLM\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\Exts\Chrome.crx [2014-10-05]
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx [2013-05-14]
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\Exts\Chrome.crx [2014-10-05]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AdobeActiveFileMonitor10.0; C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [169624 2011-09-15] (Adobe Systems Incorporated)
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2013-11-04] (Hewlett-Packard Company) [File not signed]
R2 HPPRXSVC; C:\Program Files (x86)\Hewlett-Packard\HP Proximity Sensor\HPPRXSVC.exe [37432 2012-03-06] (Hewlett-Packard Development Company, L.P.)
R2 ISCTAgent; C:\Program Files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe [133632 2012-02-10] ()
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [161560 2011-12-16] (Intel Corporation)
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [272688 2012-06-25] ()
R2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe [276376 2014-09-21] (Symantec Corporation)
S3 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]
R2 ZeroConfigService; C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [3325232 2012-06-25] (Intel® Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R0 amdkmpfd; C:\Windows\System32\drivers\amdkmpfd.sys [31872 2012-02-01] (Advanced Micro Devices, Inc.)
R3 bcbtums; C:\Windows\System32\drivers\bcbtums.sys [134696 2012-02-02] (Broadcom Corporation.)
R1 BHDrvx64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\BASHDefs\20141107.001\BHDrvx64.sys [1587416 2014-10-03] (Symantec Corporation)
R3 BTWDPAN; C:\Windows\System32\DRIVERS\btwdpan.sys [89640 2012-02-02] (Broadcom Corporation.)
R1 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1506000.020\ccSetx64.sys [162392 2014-02-21] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-09-09] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-09-09] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\IPSDefs\20141108.001\IDSvia64.sys [633560 2014-08-29] (Symantec Corporation)
R3 ikbevent; C:\Windows\System32\DRIVERS\ikbevent.sys [25536 2012-02-10] ()
R3 imsevent; C:\Windows\System32\DRIVERS\imsevent.sys [25536 2012-02-10] ()
R3 ISCT; C:\Windows\System32\DRIVERS\ISCTD64.sys [46568 2013-01-18] ()
R3 NAVENG; C:\Program Files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\VirusDefs\20141111.002\ENG64.SYS [129752 2014-10-14] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\VirusDefs\20141111.002\EX64.SYS [2137304 2014-10-14] (Symantec Corporation)
S3 RSP2STOR; C:\Windows\System32\DRIVERS\RtsP2Stor.sys [260712 2012-01-30] (Realtek Semiconductor Corp.)
R3 SmbDrv; C:\Windows\system32\drivers\Smb_driver.sys [21264 2012-02-24] (Synaptics Incorporated)
R3 SRTSP; C:\Windows\System32\Drivers\NISx64\1506000.020\SRTSP64.SYS [876248 2014-08-26] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\NISx64\1506000.020\SRTSPX64.SYS [37592 2014-08-26] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\NISx64\1506000.020\SYMDS64.SYS [493656 2013-10-30] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\NISx64\1506000.020\SYMEFA64.SYS [1148120 2014-03-04] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-06-17] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\NISx64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\NISx64\1506000.020\SYMNETS.SYS [593112 2014-02-18] (Symantec Corporation)
S3 usb3Hub; C:\Windows\System32\DRIVERS\usb3Hub.sys [48096 2012-08-09] (Windows ® Win 7 DDK provider)
R3 WPRO_41_2001; C:\Windows\System32\drivers\WPRO_41_2001.sys [34752 2014-11-11] ()
S3 XHCIPort; C:\Windows\System32\DRIVERS\XHCIPort.sys [188384 2012-08-09] (Windows ® Win 7 DDK provider)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-12 01:51 - 2014-11-12 01:52 - 00027873 _____ () C:\Users\Jacqueline\Downloads\FRST.txt
2014-11-12 01:47 - 2014-11-12 01:51 - 00000000 ____D () C:\FRST
2014-11-12 01:46 - 2014-11-12 01:46 - 02116096 _____ (Farbar) C:\Users\Jacqueline\Downloads\FRST64.exe
2014-11-11 16:40 - 2014-11-11 16:45 - 00010123 _____ () C:\Users\Jacqueline\Desktop\attach.txt
2014-11-11 16:40 - 2014-11-11 16:42 - 00028247 _____ () C:\Users\Jacqueline\Desktop\dds.txt
2014-11-09 21:35 - 2014-11-09 21:35 - 00003068 _____ () C:\Windows\System32\Tasks\{430456B3-FAB7-4DAA-9E17-1C31B1E68EF1}
2014-11-09 18:47 - 2014-11-09 18:47 - 00003068 _____ () C:\Windows\System32\Tasks\{AE0CFAE0-4D06-47D9-AFFD-CE97BE60AE13}
2014-11-09 15:57 - 2014-11-09 15:59 - 00632562 _____ () C:\Users\Jacqueline\Desktop\ESETPoweliksCleaner.exe_20141109.155743.32364.log
2014-11-09 15:56 - 2014-11-09 15:56 - 00186568 _____ (ESET) C:\Users\Jacqueline\Desktop\ESETPoweliksCleaner.exe
2014-11-09 15:14 - 2014-09-05 03:11 - 06584320 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2014-11-09 15:14 - 2014-09-05 02:52 - 05703168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll
2014-11-09 14:10 - 2013-10-02 03:22 - 00056832 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\TsUsbFlt.sys
2014-11-09 14:10 - 2013-10-02 03:11 - 00013824 _____ (Microsoft Corporation) C:\Windows\system32\TsUsbRedirectionGroupPolicyControl.exe
2014-11-09 14:10 - 2013-10-02 03:08 - 00012800 _____ (Microsoft Corporation) C:\Windows\system32\TsUsbRedirectionGroupPolicyExtension.dll
2014-11-09 14:10 - 2013-10-02 02:48 - 00056832 _____ (Microsoft Corporation) C:\Windows\system32\MsRdpWebAccess.dll
2014-11-09 14:10 - 2013-10-02 02:48 - 00018944 _____ (Microsoft Corporation) C:\Windows\system32\wksprtPS.dll
2014-11-09 14:10 - 2013-10-02 02:29 - 00062976 _____ (Microsoft Corporation) C:\Windows\system32\tsgqec.dll
2014-11-09 14:10 - 2013-10-02 02:10 - 00044544 _____ (Microsoft Corporation) C:\Windows\system32\TsUsbGDCoInstaller.dll
2014-11-09 14:10 - 2013-10-02 01:15 - 01057280 _____ (Microsoft Corporation) C:\Windows\system32\rdvidcrl.dll
2014-11-09 14:10 - 2013-10-02 01:14 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MsRdpWebAccess.dll
2014-11-09 14:10 - 2013-10-02 01:14 - 00017920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wksprtPS.dll
2014-11-09 14:10 - 2013-10-02 01:08 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\TSWbPrxy.exe
2014-11-09 14:10 - 2013-10-02 01:01 - 00420864 _____ (Microsoft Corporation) C:\Windows\system32\wksprt.exe
2014-11-09 14:10 - 2013-10-02 00:58 - 00053248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tsgqec.dll
2014-11-09 14:10 - 2013-10-02 00:31 - 01147392 _____ (Microsoft Corporation) C:\Windows\system32\mstsc.exe
2014-11-09 14:10 - 2013-10-02 00:08 - 00855552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rdvidcrl.dll
2014-11-09 14:10 - 2013-10-01 23:34 - 01068544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstsc.exe
2014-11-09 14:06 - 2014-11-09 14:06 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
2014-11-09 14:06 - 2014-09-26 18:42 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll
2014-11-09 14:06 - 2014-09-26 18:36 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe
2014-11-09 14:06 - 2014-09-26 18:36 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe
2014-11-09 14:06 - 2014-09-26 18:35 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe
2014-11-09 14:05 - 2014-11-09 14:06 - 00004298 _____ () C:\Windows\SysWOW64\jupdate-1.7.0_71-b14.log
2014-11-06 12:50 - 2014-11-11 14:05 - 00000352 _____ () C:\Windows\Tasks\HPCeeScheduleForJacqueline.job
2014-11-06 12:50 - 2014-11-11 10:55 - 00003216 _____ () C:\Windows\System32\Tasks\HPCeeScheduleForJacqueline
2014-10-16 15:25 - 2014-11-11 14:20 - 00094656 _____ (CACE Technologies) C:\Windows\system32\WPRO_41_2001woem.tmp
2014-10-16 12:50 - 2014-10-10 03:05 - 00507392 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-10-16 12:50 - 2014-10-10 03:05 - 00276480 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-10-16 12:50 - 2014-10-10 03:00 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-10-16 12:50 - 2014-10-07 03:54 - 00378552 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-10-16 12:50 - 2014-10-07 03:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-10-16 12:50 - 2014-09-29 01:58 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-10-16 12:50 - 2014-09-25 23:50 - 13619200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-10-16 12:50 - 2014-09-25 23:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-10-16 12:50 - 2014-09-25 23:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-10-16 12:50 - 2014-09-25 23:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-10-16 12:50 - 2014-09-25 23:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-10-16 12:50 - 2014-09-25 23:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-10-16 12:50 - 2014-09-25 23:31 - 02108416 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-10-16 12:50 - 2014-09-19 03:25 - 23631360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-10-16 12:50 - 2014-09-19 02:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-10-16 12:50 - 2014-09-19 02:55 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-10-16 12:50 - 2014-09-19 02:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-10-16 12:50 - 2014-09-19 02:41 - 02796032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-10-16 12:50 - 2014-09-19 02:40 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-10-16 12:50 - 2014-09-19 02:40 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-10-16 12:50 - 2014-09-19 02:39 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-10-16 12:50 - 2014-09-19 02:38 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-10-16 12:50 - 2014-09-19 02:36 - 05829632 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-10-16 12:50 - 2014-09-19 02:31 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-10-16 12:50 - 2014-09-19 02:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-10-16 12:50 - 2014-09-19 02:27 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-10-16 12:50 - 2014-09-19 02:26 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-10-16 12:50 - 2014-09-19 02:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-10-16 12:50 - 2014-09-19 02:25 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-10-16 12:50 - 2014-09-19 02:25 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-10-16 12:50 - 2014-09-19 02:18 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-10-16 12:50 - 2014-09-19 02:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-10-16 12:50 - 2014-09-19 02:14 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-10-16 12:50 - 2014-09-19 02:06 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-10-16 12:50 - 2014-09-19 02:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-10-16 12:50 - 2014-09-19 02:01 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-10-16 12:50 - 2014-09-19 02:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-10-16 12:50 - 2014-09-19 02:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-10-16 12:50 - 2014-09-19 02:00 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-10-16 12:50 - 2014-09-19 01:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-10-16 12:50 - 2014-09-19 01:58 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-10-16 12:50 - 2014-09-19 01:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-10-16 12:50 - 2014-09-19 01:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-10-16 12:50 - 2014-09-19 01:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-10-16 12:50 - 2014-09-19 01:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-10-16 12:50 - 2014-09-19 01:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-10-16 12:50 - 2014-09-19 01:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-10-16 12:50 - 2014-09-19 01:42 - 00731136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-10-16 12:50 - 2014-09-19 01:42 - 00710656 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-10-16 12:50 - 2014-09-19 01:40 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-10-16 12:50 - 2014-09-19 01:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-10-16 12:50 - 2014-09-19 01:33 - 02309632 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-10-16 12:50 - 2014-09-19 01:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-10-16 12:50 - 2014-09-19 01:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-10-16 12:50 - 2014-09-19 01:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-10-16 12:50 - 2014-09-19 01:14 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-10-16 12:50 - 2014-09-19 00:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-10-16 12:50 - 2014-09-19 00:59 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-10-16 12:50 - 2014-09-19 00:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-10-16 12:50 - 2014-09-19 00:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-10-16 12:50 - 2014-06-18 23:23 - 01943696 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll
2014-10-16 12:50 - 2014-06-18 23:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dfshim.dll
2014-10-16 12:50 - 2014-06-18 23:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscorier.dll
2014-10-16 12:50 - 2014-06-18 23:23 - 00156312 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll
2014-10-16 12:50 - 2014-06-18 23:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscories.dll
2014-10-16 12:50 - 2014-06-18 23:23 - 00073880 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll
2014-10-16 12:48 - 2014-09-18 03:00 - 03241472 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-10-16 12:48 - 2014-09-18 02:32 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2014-10-16 12:48 - 2014-09-13 02:58 - 00077312 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-10-16 12:48 - 2014-09-13 02:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll
2014-10-16 12:48 - 2014-09-04 06:23 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll
2014-10-16 12:48 - 2014-09-04 06:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rastls.dll
2014-10-16 12:48 - 2014-08-29 03:07 - 03179520 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorets.dll
2014-10-16 12:48 - 2014-07-17 03:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-10-16 12:48 - 2014-07-17 03:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe
2014-10-16 12:48 - 2014-07-17 03:07 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll
2014-10-16 12:48 - 2014-07-17 03:07 - 00150528 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll
2014-10-16 12:48 - 2014-07-17 03:07 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-10-16 12:48 - 2014-07-17 03:07 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-10-16 12:48 - 2014-07-17 02:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\winsta.dll
2014-10-16 12:48 - 2014-07-17 02:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-10-16 12:48 - 2014-07-17 02:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-10-16 12:48 - 2014-07-17 02:21 - 00212480 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys
2014-10-16 12:48 - 2014-07-17 02:21 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-12 01:51 - 2012-07-17 03:03 - 01119816 _____ () C:\Windows\WindowsUpdate.log
2014-11-12 01:43 - 2014-08-24 18:25 - 00000000 ____D () C:\Users\Jacqueline\Documents\Speech
2014-11-12 01:41 - 2009-07-14 05:45 - 00031472 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-11-12 01:41 - 2009-07-14 05:45 - 00031472 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-11-12 01:24 - 2012-04-07 04:58 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-11-12 01:01 - 2012-08-26 21:09 - 00000266 _____ () C:\Windows\Tasks\HP Photo Creations Messager.job
2014-11-12 00:57 - 2012-07-17 21:07 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-11-11 21:57 - 2012-07-17 21:07 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-11-11 21:10 - 2012-07-16 19:06 - 00003966 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{8DEE9123-36DD-408D-B585-BBDDCC4DF5A6}
2014-11-11 19:11 - 2009-07-14 06:13 - 00782470 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-11-11 14:20 - 2012-06-14 10:19 - 00034752 _____ () C:\Windows\system32\Drivers\WPRO_41_2001.sys
2014-11-11 14:20 - 2010-11-21 04:47 - 00572624 _____ () C:\Windows\PFRO.log
2014-11-11 14:20 - 2009-07-14 06:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-11-11 14:20 - 2009-07-14 05:51 - 00106370 _____ () C:\Windows\setupact.log
2014-11-11 14:05 - 2012-07-16 19:26 - 00000000 ____D () C:\Users\Jacqueline\AppData\Roaming\Skype
2014-11-11 10:55 - 2012-07-24 09:28 - 00000000 _____ () C:\Windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt
2014-11-11 10:55 - 2012-07-17 18:39 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log
2014-11-11 03:41 - 2009-07-14 04:20 - 00000000 ____D () C:\Windows\system32\NDF
2014-11-11 02:41 - 2014-06-30 18:10 - 00000000 ____D () C:\Users\Jacqueline\AppData\Local\Adobe
2014-11-10 22:37 - 2014-07-11 18:11 - 00000000 ____D () C:\Users\Jacqueline\Documents\Organic Chemistry
2014-11-10 13:02 - 2014-08-22 14:15 - 00000000 ____D () C:\Users\Jacqueline\Documents\Catholicism
2014-11-10 03:52 - 2014-07-11 18:11 - 00000000 ____D () C:\Users\Jacqueline\Documents\Literature
2014-11-09 14:16 - 2009-07-14 04:20 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessories
2014-11-09 14:14 - 2014-01-14 22:46 - 00000000 ____D () C:\Users\Jacqueline\Documents\Core 100
2014-11-09 14:06 - 2014-06-16 15:48 - 00000000 ____D () C:\ProgramData\Oracle
2014-11-09 14:06 - 2012-11-04 12:40 - 00000000 ____D () C:\Program Files (x86)\Java
2014-11-09 12:59 - 2012-08-02 22:34 - 00000000 ____D () C:\Users\Jacqueline\AppData\Local\CrashDumps
2014-11-08 18:14 - 2012-07-16 19:07 - 00000000 ____D () C:\Users\Jacqueline\AppData\Local\ATI
2014-11-06 12:51 - 2012-07-16 19:05 - 00000000 ____D () C:\Users\Jacqueline
2014-11-06 04:23 - 2012-07-24 19:37 - 00002019 _____ () C:\Users\Public\Desktop\Adobe Reader X.lnk
2014-11-06 04:23 - 2012-04-07 05:05 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk
2014-11-04 14:17 - 2014-07-11 18:10 - 00000000 ____D () C:\Users\Jacqueline\Documents\Cell and Molecular Biology
2014-10-27 19:57 - 2012-09-03 17:19 - 00002183 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-10-24 11:36 - 2013-08-07 14:25 - 00000000 ____D () C:\Users\Jacqueline\Documents\German
2014-10-24 11:35 - 2012-09-01 19:09 - 00000000 ____D () C:\Users\Jacqueline\Documents\AP Lit
2014-10-24 11:34 - 2013-08-07 14:25 - 00000000 ____D () C:\Users\Jacqueline\Documents\General Biology
2014-10-24 11:33 - 2012-09-01 19:11 - 00000000 ____D () C:\Users\Jacqueline\Documents\AP Environmental Science
2014-10-20 20:52 - 2012-07-17 21:07 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-10-20 20:52 - 2012-07-17 21:07 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-10-17 01:30 - 2009-07-14 04:20 - 00000000 ____D () C:\Windows\rescache
2014-10-16 15:25 - 2014-05-07 02:00 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-10-16 15:25 - 2009-07-14 05:45 - 05035104 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-10-16 13:07 - 2012-07-29 09:35 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-10-16 13:05 - 2013-07-14 09:17 - 00000000 ____D () C:\Windows\system32\MRT
2014-10-16 13:02 - 2012-07-17 21:16 - 103265616 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

Some content of TEMP:
====================
C:\Users\Jacqueline\AppData\Local\Temp\Extract.exe
C:\Users\Jacqueline\AppData\Local\Temp\HPHelpUpdater.exe
C:\Users\Jacqueline\AppData\Local\Temp\hqakjuk.dll
C:\Users\Jacqueline\AppData\Local\Temp\i4jdel0.exe
C:\Users\Jacqueline\AppData\Local\Temp\jre-7u11-windows-i586-iftw.exe
C:\Users\Jacqueline\AppData\Local\Temp\jre-7u40-windows-i586-iftw.exe
C:\Users\Jacqueline\AppData\Local\Temp\jre-7u60-windows-i586-iftw.exe
C:\Users\Jacqueline\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe
C:\Users\Jacqueline\AppData\Local\Temp\Resource.exe
C:\Users\Jacqueline\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP57103.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP57232.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP57537.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP57698.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP57976.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP58338.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP58641.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP58714.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP58796.exe
C:\Users\Jacqueline\AppData\Local\Temp\sp58915.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP59202.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP59606.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP59841.exe
C:\Users\Jacqueline\AppData\Local\Temp\SP60458.exe
C:\Users\Jacqueline\AppData\Local\Temp\sp64126.exe
C:\Users\Jacqueline\AppData\Local\Temp\UninstallHPSA.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-11-06 09:24

==================== End Of Log ============================

Attached Files



#4 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
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  • Gender:Male
  • Local time:04:25 PM

Posted 12 November 2014 - 12:26 PM

Please do this next:

icon11.gif   Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it in the same location as FRST (usually your desktop) as fixlist.txt

CloseProcesses:
C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-3894422412-1027674448-1987263468-1000\...\Run: [wylmzrfq] => regsvr32.exe /s "C:\Users\Jacqueline\AppData\Local\ATI\wylmzrfq.dll" <===== ATTENTION
C:\Users\Jacqueline\AppData\Local\ATI\wylmzrfq.dll
2014-11-09 21:35 - 2014-11-09 21:35 - 00003068 _____ () C:\Windows\System32\Tasks\{430456B3-FAB7-4DAA-9E17-1C31B1E68EF1}
2014-11-09 18:47 - 2014-11-09 18:47 - 00003068 _____ () C:\Windows\System32\Tasks\{AE0CFAE0-4D06-47D9-AFFD-CE97BE60AE13}
EmptyTemp:
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Now run FRST again.
  • When the tool opens click Yes to disclaimer.
  • Press the Fix button just once and wait.
  • The tool will make a log (Fixlog.txt) please post it to your reply.

Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#5 perry b

perry b
  • Topic Starter

  • Members
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  • Gender:Male
  • Location:PA
  • Local time:10:25 PM

Posted 13 November 2014 - 11:10 AM

RP, I'm attaching the results of the fixlog.text:
I did a reboot after the fix completed. Currently I have my Norton AV disabled as it conflicts with the Farbar tool.


Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 10-11-2014
Ran by Jacqueline at 2014-11-13 16:14:10 Run:1
Running from C:\Users\Jacqueline\Desktop
Loaded Profile: Jacqueline (Available profiles: Jacqueline)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
CloseProcesses:
C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-3894422412-1027674448-1987263468-1000\...\Run: [wylmzrfq] => regsvr32.exe /s "C:\Users\Jacqueline\AppData\Local\ATI\wylmzrfq.dll" <===== ATTENTION
C:\Users\Jacqueline\AppData\Local\ATI\wylmzrfq.dll
2014-11-09 21:35 - 2014-11-09 21:35 - 00003068 _____ () C:\Windows\System32\Tasks\{430456B3-FAB7-4DAA-9E17-1C31B1E68EF1}
2014-11-09 18:47 - 2014-11-09 18:47 - 00003068 _____ () C:\Windows\System32\Tasks\{AE0CFAE0-4D06-47D9-AFFD-CE97BE60AE13}
EmptyTemp:
*****************

Processes closed successfully.
C:\Users\Jacqueline\AppData\LocalLow\Microsoft\Zdjaqfg\whotqzgklc\hbpccsslui.exe => Moved successfully.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
HKU\S-1-5-21-3894422412-1027674448-1987263468-1000\Software\Microsoft\Windows\CurrentVersion\Run\\wylmzrfq => Value not found.
"C:\Users\Jacqueline\AppData\Local\ATI\wylmzrfq.dll" => File/Directory not found.
C:\Windows\System32\Tasks\{430456B3-FAB7-4DAA-9E17-1C31B1E68EF1} => Moved successfully.
C:\Windows\System32\Tasks\{AE0CFAE0-4D06-47D9-AFFD-CE97BE60AE13} => Moved successfully.
EmptyTemp: => Removed 13.6 GB temporary data.


The system needed a reboot.

==== End of Fixlog ====

#6 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


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Posted 13 November 2014 - 02:52 PM

Please do this next:

icon11.gif  Download Combofix from HERE, and save it to your desktop.  

**Note:  It is important that it is saved directly to your desktop**

--------------------------------------------------------------------
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
--------------------------------------------------------------------

Double click on ComboFix.exe & follow the prompts.

  • If you have trouble, stop and post back.  Do not try to repeatedly run comboFix!
  • When finished, it will produce a report for you.
.
Note: If after running ComboFix you receive a message stating, "Illegal Operation Attempted on a registry key that has been marked for deletion" rebooting your computer will resolve the problem.

Please include the following in your next post:
  • ComboFix log


Threads are closed after 5 days of inactivity.

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#7 perry b

perry b
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Posted 13 November 2014 - 06:59 PM

RP,

I have pasted the ComboFix log as requested, thank you for your continue assistance!:

ComboFix 14-11-12.01 - Jacqueline 11/14/2014 0:48.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6046.3829 [GMT 1:00]
Running from: c:\users\Jacqueline\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
FW: Norton Internet Security *Disabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
SP: Norton Internet Security *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Roaming
c:\users\Jacqueline\Documents\~WRL0001.tmp
.
.
((((((((((((((((((((((((( Files Created from 2014-10-13 to 2014-11-13 )))))))))))))))))))))))))))))))
.
.
2014-11-13 23:52 . 2014-11-13 23:52 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-11-12 12:06 . 2014-11-13 20:20 94656 ----a-w- c:\windows\system32\WPRO_41_2001woem.tmp
2014-11-12 02:20 . 2014-11-12 02:20 -------- d-sh--w- c:\users\Jacqueline\AppData\Local\EmieBrowserModeList
2014-11-12 00:48 . 2014-10-03 02:12 500224 ----a-w- c:\windows\system32\AUDIOKSE.dll
2014-11-12 00:47 . 2014-11-13 15:54 -------- d-----w- C:\FRST
2014-11-09 14:14 . 2014-09-05 02:11 6584320 ----a-w- c:\windows\system32\mstscax.dll
2014-11-09 14:14 . 2014-09-05 01:52 5703168 ----a-w- c:\windows\SysWow64\mstscax.dll
2014-11-09 13:06 . 2014-11-09 13:06 -------- d-----w- c:\program files (x86)\Common Files\Java
2014-11-09 13:06 . 2014-09-26 17:42 98216 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2014-10-16 11:50 . 2014-06-18 22:23 73880 ----a-w- c:\windows\system32\mscories.dll
2014-10-16 11:50 . 2014-06-18 22:23 1943696 ----a-w- c:\windows\system32\dfshim.dll
2014-10-16 11:50 . 2014-06-18 22:23 156312 ----a-w- c:\windows\system32\mscorier.dll
2014-10-16 11:50 . 2014-06-18 22:23 81560 ----a-w- c:\windows\SysWow64\mscories.dll
2014-10-16 11:50 . 2014-06-18 22:23 156824 ----a-w- c:\windows\SysWow64\mscorier.dll
2014-10-16 11:50 . 2014-06-18 22:23 1131664 ----a-w- c:\windows\SysWow64\dfshim.dll
2014-10-16 11:48 . 2014-08-29 02:07 3179520 ----a-w- c:\windows\system32\rdpcorets.dll
2014-10-16 11:48 . 2014-09-04 05:23 424448 ----a-w- c:\windows\system32\rastls.dll
2014-10-16 11:48 . 2014-09-04 05:04 372736 ----a-w- c:\windows\SysWow64\rastls.dll
2014-10-16 11:48 . 2014-07-17 02:07 235520 ----a-w- c:\windows\system32\winsta.dll
2014-10-16 11:48 . 2014-07-17 02:07 150528 ----a-w- c:\windows\system32\rdpcorekmts.dll
2014-10-16 11:48 . 2014-07-17 02:07 455168 ----a-w- c:\windows\system32\winlogon.exe
2014-10-16 11:48 . 2014-07-17 01:40 157696 ----a-w- c:\windows\SysWow64\winsta.dll
2014-10-16 11:48 . 2014-07-17 01:21 212480 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2014-10-16 11:48 . 2014-07-17 01:21 39936 ----a-w- c:\windows\system32\drivers\tssecsrv.sys
2014-10-16 01:09 . 2014-10-16 01:09 3528440 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\OFFICE14\Csi.dll
2014-10-16 01:07 . 2014-10-16 01:07 5085936 ----a-w- c:\program files\Common Files\Microsoft Shared\OFFICE14\Csi.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-11-13 20:20 . 2012-06-14 09:19 34752 ----a-w- c:\windows\system32\drivers\WPRO_41_2001.sys
2014-11-12 02:21 . 2012-04-07 03:58 71344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-11-12 02:21 . 2012-04-07 03:58 701104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-11-12 02:01 . 2012-07-17 20:16 103374192 ----a-w- c:\windows\system32\MRT.exe
2014-10-18 17:58 . 2011-03-29 01:36 23256 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2014-09-25 02:08 . 2014-09-30 22:47 371712 ----a-w- c:\windows\system32\qdvd.dll
2014-09-25 01:40 . 2014-09-30 22:47 519680 ----a-w- c:\windows\SysWow64\qdvd.dll
2014-09-09 22:11 . 2014-09-23 22:38 2048 ----a-w- c:\windows\system32\tzres.dll
2014-09-09 21:47 . 2014-09-23 22:38 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2014-08-26 02:20 . 2014-10-05 00:07 876248 ----a-w- c:\windows\system32\drivers\NISx64\1506000.020\srtsp64.sys
2014-08-26 02:20 . 2014-10-05 00:07 37592 ----a-w- c:\windows\system32\drivers\NISx64\1506000.020\srtspx64.sys
2014-08-23 02:07 . 2014-08-27 19:30 404480 ----a-w- c:\windows\system32\gdi32.dll
2014-08-23 01:45 . 2014-08-27 19:30 311808 ----a-w- c:\windows\SysWow64\gdi32.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OfficeSyncProcess"="c:\program files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" [2014-10-14 720064]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2014-10-01 22065760]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"AMD AVT"="start AMD Accelerated Video Transcoding device initialization" [X]
"USB3MON"="c:\program files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe" [2012-01-28 291608]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-03-26 636032]
"RemoteControl10"="c:\program files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe" [2011-03-30 87336]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-03-05 578944]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2014-08-21 959176]
"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960]
"HP CoolSense"="c:\program files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe" [2011-08-26 1342008]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2012-11-05 89184]
"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS6ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2013-04-25 1075296]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2013-05-30 96056]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2014-09-26 271744]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2012-2-2 1380128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli c:\program files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll
.
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.362.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.1.362.0\BBSvc.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;c:\windows\system32\DRIVERS\amppal.sys;c:\windows\SYSNATIVE\DRIVERS\amppal.sys [x]
R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.362.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.1.362.0\SeaPort.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys;c:\windows\SYSNATIVE\drivers\intelaud.sys [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 RSP2STOR;Realtek PCIE CardReader Driver - P2;c:\windows\system32\DRIVERS\RtsP2Stor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsP2Stor.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 usb3Hub;USB-IF USB 3.0 Hub;c:\windows\system32\DRIVERS\usb3Hub.sys;c:\windows\SYSNATIVE\DRIVERS\usb3Hub.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 XHCIPort;USB-IF xHCI USB Host Controller;c:\windows\system32\DRIVERS\XHCIPort.sys;c:\windows\SYSNATIVE\DRIVERS\XHCIPort.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 amdkmpfd;AMD PCI Root Bus Lower Filter;c:\windows\system32\drivers\amdkmpfd.sys;c:\windows\SYSNATIVE\drivers\amdkmpfd.sys [x]
S0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;c:\windows\system32\drivers\iusb3hcs.sys;c:\windows\SYSNATIVE\drivers\iusb3hcs.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1506000.020\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1506000.020\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1506000.020\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1506000.020\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\program files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\BASHDefs\20141107.001\BHDrvx64.sys;c:\program files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\BASHDefs\20141107.001\BHDrvx64.sys [x]
S1 ccSet_NIS;NIS Settings Manager;c:\windows\system32\drivers\NISx64\1506000.020\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NISx64\1506000.020\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\program files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\IPSDefs\20141113.001\IDSvia64.sys;c:\program files (x86)\Norton Internet Security\NortonData\21.3.0.12\Definitions\IPSDefs\20141113.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1506000.020\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1506000.020\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1506000.020\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NISx64\1506000.020\SYMNETS.SYS [x]
S2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;c:\program files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe;c:\program files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [x]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe;c:\program files\IDT\WDM\AESTSr64.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® + High Speed Service;c:\program files\Intel\BluetoothHS\BTHSAmpPalService.exe;c:\program files\Intel\BluetoothHS\BTHSAmpPalService.exe [x]
S2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® + High Speed Security Service;c:\program files\Intel\BluetoothHS\BTHSSecurityMgr.exe;c:\program files\Intel\BluetoothHS\BTHSSecurityMgr.exe [x]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
S2 HPPRXSVC;HPPRXSVC;c:\program files (x86)\Hewlett-Packard\HP Proximity Sensor\HPPRXSVC.exe;c:\program files (x86)\Hewlett-Packard\HP Proximity Sensor\HPPRXSVC.exe [x]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe;c:\windows\SYSNATIVE\Hpservice.exe [x]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]
S2 ISCTAgent;ISCT Always Updated Agent;c:\program files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe;c:\program files\Intel\Intel® Smart Connect Technology Agent\iSCTAgent.exe [x]
S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe;c:\program files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe [x]
S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;c:\program files\Intel\WiFi\bin\ZeroConfigService.exe;c:\program files\Intel\WiFi\bin\ZeroConfigService.exe [x]
S3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;c:\windows\system32\DRIVERS\AMPPAL.sys;c:\windows\SYSNATIVE\DRIVERS\AMPPAL.sys [x]
S3 bcbtums;Bluetooth RAM Firmware Download USB Filter;c:\windows\system32\drivers\bcbtums.sys;c:\windows\SYSNATIVE\drivers\bcbtums.sys [x]
S3 btwampfl;btwampfl Bluetooth filter driver;c:\windows\system32\drivers\btwampfl.sys;c:\windows\SYSNATIVE\drivers\btwampfl.sys [x]
S3 BTWDPAN;Bluetooth Personal Area Network;c:\windows\system32\DRIVERS\btwdpan.sys;c:\windows\SYSNATIVE\DRIVERS\btwdpan.sys [x]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys;c:\windows\SYSNATIVE\DRIVERS\btwl2cap.sys [x]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 ikbevent;Intel Upper keyboard Class Filter Driver;c:\windows\system32\DRIVERS\ikbevent.sys;c:\windows\SYSNATIVE\DRIVERS\ikbevent.sys [x]
S3 imsevent;Intel Upper Mouse Class Filter Driver;c:\windows\system32\DRIVERS\imsevent.sys;c:\windows\SYSNATIVE\DRIVERS\imsevent.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 intelkmd;intelkmd;c:\windows\system32\DRIVERS\igdpmd64.sys;c:\windows\SYSNATIVE\DRIVERS\igdpmd64.sys [x]
S3 ISCT;Intel® Smart Connect Technology Device Driver;c:\windows\system32\DRIVERS\ISCTD64.sys;c:\windows\SYSNATIVE\DRIVERS\ISCTD64.sys [x]
S3 iusb3hub;Intel® USB 3.0 Hub Driver;c:\windows\system32\drivers\iusb3hub.sys;c:\windows\SYSNATIVE\drivers\iusb3hub.sys [x]
S3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;c:\windows\system32\drivers\iusb3xhc.sys;c:\windows\SYSNATIVE\drivers\iusb3xhc.sys [x]
S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys;c:\windows\SYSNATIVE\DRIVERS\iwdbus.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR81xx PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 SmbDrv;SmbDrv;c:\windows\system32\drivers\Smb_driver.sys;c:\windows\SYSNATIVE\drivers\Smb_driver.sys [x]
S3 WPRO_41_2001;WinPcap Packet Driver (WPRO_41_2001);c:\windows\system32\drivers\WPRO_41_2001.sys;c:\windows\SYSNATIVE\drivers\WPRO_41_2001.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-10-27 18:57 1089352 ----a-w- c:\program files (x86)\Google\Chrome\Application\38.0.2125.111\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-11-13 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-07 02:21]
.
2014-11-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-07-17 20:07]
.
2014-11-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-07-17 20:07]
.
2014-11-13 c:\windows\Tasks\HP Photo Creations Messager.job
- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11]
.
2014-11-13 c:\windows\Tasks\HPCeeScheduleForJacqueline.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-02-28 170264]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-02-28 398616]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-02-28 439576]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2012-01-04 1425408]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2013-03-21 472992]
"SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-12-19 44880]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"NCPluginUpdater"="c:\program files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" [2014-10-21 21720]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.2.1
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKCU-Run-AdobeBridge - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE} - c:\program files (x86)\InstallShield Installation Information\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\21.6.0.32\NIS.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\21.6.0.32\diMaster.dll\" /prefetch:1"
"ImagePath"="\SystemRoot\System32\Drivers\NISx64\1506000.020\SYMNETS.SYS"
"TrustedImagePaths"="c:\program files (x86)\Norton Internet Security\Engine\21.6.0.32;c:\program files (x86)\Norton Internet Security\Engine64\21.6.0.32"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_15_0_0_223_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_15_0_0_223_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}]
@Denied: (A 2) (Everyone)
@="IFlashBroker6"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_15_0_0_223_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_15_0_0_223_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_223.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.15"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_223.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_223.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_15_0_0_223.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}]
@Denied: (A 2) (Everyone)
@="IFlashBroker6"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-11-14 00:53:45
ComboFix-quarantined-files.txt 2014-11-13 23:53
.
Pre-Run: 152,971,186,176 bytes free
Post-Run: 152,807,346,176 bytes free
.
- - End Of File - - C11FAABADD43F8A377E46D61237A2965

#8 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:25 PM

Posted 13 November 2014 - 10:58 PM

Please do this next:

icon11.gif   Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

icon11.gif  Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-2.x.x.xxxx.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

Please include the following in your next post:
  • adwCleaner log
  • MBAM log


Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#9 perry b

perry b
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Posted 16 November 2014 - 07:47 AM

RP,

 

As requested, a copy of the adwCleaner log.  I only ran the Scan and copied the log to notepad.  I wasn't sure what files are needed or not, so maybe you can let me know:

 

# AdwCleaner v4.101 - Report created 16/11/2014 at 12:22:42
# Updated 09/11/2014 by Xplode
# Database : 2014-11-13.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Jacqueline - JACQUELINE-HP
# Running from : C:\Users\Jacqueline\Desktop\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Found : C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
Folder Found : C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fifa-deltatre.massrel.io
Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\searchquotes.com
Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\veoh.com
Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.ask.com
Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.veoh.com
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{A85A5E6A-DE2C-4F4E-99DC-F469DF5A0EEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.0.0
Key Found : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17420

-\\ Google Chrome v38.0.2125.111

[C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\preferences] - Found [Extension] : lifbcibllhkdhoafpjfnlhfpfgnpldfl
[C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\preferences] - Found [Extension] : mkfokfffehpeedafpekjeddnmnjhmcmk

*************************

AdwCleaner[R0].txt - [3815 octets] - [16/11/2014 12:22:42]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [3875 octets] ##########

 

Then I ran the MBAM, and it came up with "no threats", wasn't asked to restart the computer, but I created a log for your view:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/16/2014
Scan Time: 1:17:59 PM
Logfile: scanlog MBAM.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.16.02
Rootkit Database: v2014.11.12.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Jacqueline

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 335205
Time Elapsed: 6 min, 15 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

 

Thank you for all your assistance!!



#10 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
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Posted 16 November 2014 - 11:21 AM

adwCleaner detects adware, toolbars, potentially unwanted programs (PUP), and browser Hijackers from your computer. It looks like your detections are related to Chrome extensions and search providers. If you would like to remove them, just run the tool again, but this time click the clean button.

How is your computer running now?  Please do this next:

icon11.gif  Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.  Please go to www.java.com and press the "Free Java Download" button near the center of the page.  Follow the prompts to install the latest version and remove any older, insecure versions.

icon11.gif  Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

  • Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
  • Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.

Please include the following in your next post:
  • How is your computer running now?
  • adwCleaner log (if you chose to run it)
  • ESET log


Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#11 perry b

perry b
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Posted 21 November 2014 - 04:24 AM

Good Morning RP,

 

I re-ran the AdwCleaner and clicked on fix (copy of the log below).  Went to Java and checked for updates and the program said that I have the current version.  I also downloaded the ESET on-line scanner, ran the scan, completing with no threats found at finish.  It never produced a log for me to attach.

 

The computer seems to be running just fine.  I checked the performance screen on my Norton AV and it hasn't reported anymore high CPU memory use in the last 4 or 5 days.  Everything appears to be functioning normal.  Below is a copy of the AdwCleaner log:

 

# AdwCleaner v4.101 - Report created 21/11/2014 at 09:10:50
# Updated 09/11/2014 by Xplode
# Database : 2014-11-16.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Jacqueline - JACQUELINE-HP
# Running from : C:\Users\Jacqueline\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
Folder Deleted : C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A85A5E6A-DE2C-4F4E-99DC-F469DF5A0EEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.0.0
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fifa-deltatre.massrel.io
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\searchquotes.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\veoh.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.veoh.com

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17420

-\\ Google Chrome v38.0.2125.111

[C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : lifbcibllhkdhoafpjfnlhfpfgnpldfl
[C:\Users\Jacqueline\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : mkfokfffehpeedafpekjeddnmnjhmcmk

*************************

AdwCleaner[R0].txt - [3991 octets] - [16/11/2014 12:22:42]
AdwCleaner[R1].txt - [4051 octets] - [21/11/2014 09:08:40]
AdwCleaner[S0].txt - [3667 octets] - [21/11/2014 09:10:50]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3727 octets] ##########

 

Thank you again for all of your help!!



#12 RPMcMurphy

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Posted 21 November 2014 - 09:10 AM

Your logs are looking good! All I have left for you is another update and some important cleanup:

icon11.gif  Your Adobe reader needs to be updated.  Please visit Adobe's site and grab the newest version.  Be sure to watch for and uncheck any boxes offering to install other software.

icon11.gif  Uninstall ComboFix

  • Press the Windows key + R on your keyboard or click Start -> Run.  Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall

Combofix_uninstall_image.jpg

icon11.gif  Download OTC to your desktop and run it
  • Click Yes to begin the cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.
  • Manually delete any remaining logs or tools from our fixes

icon11.gif  Double click on AdwCleaner.exe to run the tool again.
  • Click on the Uninstall button.
  • Click Yes when asked are you sure you want to uninstall.
  • Both AdwCleaner.exe, its folder and all logs will be removed.

icon11.gif  Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application and MBAM current and updated.  Scan with them at least weekly.
  • Please read this post for some helpful information.

Please post once more so I know you are all set and I can mark this thread resolved. Good luck and stay safe!


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#13 perry b

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Posted 23 November 2014 - 09:04 AM

RP,

 

I followed all of your instructions and everything is working fine.  The last post is very helpful and has very useful information.  I wasn't using MBAM at all, until I had this problem; I have the shortcut on my desktop and will begin scanning on a weekly basis.

 

I appreciate your prudent service and your prompt replies.  Thank you very much for cleaning up my computer and getting things back on track.  I will recommend this site to anyone that I come across that may be experiencing personal computer problems.

 

Thanks again,

perry b :thumbup2:  :thumbup2:  :thumbup2:  



#14 RPMcMurphy

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Posted 23 November 2014 - 10:17 AM

Thanks for the kind words, perry.  Take care.


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#15 RPMcMurphy

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Posted 24 November 2014 - 12:18 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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