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Unknown Devices/Base System Errors


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#1 ndonaldson2912

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Posted 11 November 2014 - 08:34 AM

Hi guys,

 

I have a Lenovo SL510 thinkpad and I have just installed windows 7 professional 64x. I noticed my wifi not working and in Device Manager there are a number of 'Unknown Devices' I have 3 'Base System Device' alerts, a 'Network Controller' alert and an Unknown Device....

 

The Hardware Ids are as follows:

 

PCI\VEN_197&DEV_2384
PCI\VEN_197&DEV_2382
PCI\VEN_197&DEV_2383

 

PCI\VEN_8086&DEV_0084

 

ACDI\IBM0068

 

I have tried installing several WLAN drivers to try and get my wifi working but no good. Any help would be greatly appreciated...

 

Norm



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#2 wishmakingfairy

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Posted 11 November 2014 - 08:49 AM

If you're able to, plug a cable directly into the computer,see if it connnects,  then run all the optinal updates. A bunch of times the optional drivers will sometimes help you with those little unknowns and get the wifi working.


Edited by wishmakingfairy, 11 November 2014 - 08:49 AM.

Using ubuntu and sharing how to as well as collecting how to scripts for common programs. Feel free to ask or share ^-^


#3 JohnC_21

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Posted 11 November 2014 - 08:50 AM

Hello,

 

For the wireless try the driver here. The larger downloads include the intel wireless software along with the driver.

 

For the first three, I could not find anything. Are you sure of the Vendor ID? It may be 197B. The vendor and device ID is usually a  longer string than you show. Is that all that is showing under Hardware ID's?



#4 ndonaldson2912

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Posted 11 November 2014 - 08:54 AM

Ive attached a screen dumpto show whats happening

 

 Attached File  screenshot1.gif   247.85KB   0 downloads


Edited by ndonaldson2912, 11 November 2014 - 08:55 AM.


#5 ndonaldson2912

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Posted 11 November 2014 - 08:59 AM

Hi John,

 

Sorry, your correct it is 197B,

 

I will copy the exact Id for the first system base:

 

PCI\VEN_197B&DEV_2384&SUBSYS_21307AA&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_213017AA
PCI\VEN_197B&DEV_2384&CC_088000

PCI\VEN_197B&DEV_2384&CC_0880

 

 

 

How can I find the manufacturer of the wireless card, to ensure I download the correct driver.

The LAN is realtek
 


Edited by ndonaldson2912, 11 November 2014 - 09:06 AM.


#6 ndonaldson2912

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Posted 11 November 2014 - 09:20 AM

Installed the intel wireless driver that you linked me to John, and success, we have wifi!! Hopefully I can install updates and fix the remaining issues. Will keep you guys posted



#7 JohnC_21

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Posted 11 November 2014 - 09:40 AM

PCI\VEN_197B&DEV_2384&SUBSYS_21307AA&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_213017AA
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

These are your card reader

 

Edit. This is the driver.

 

ftp://driver.jmicron.com.tw/CardReader/Windows/

 

JMB38X_WinDrv_R1.00.70.03_WHQL_Win7Only.zip


Edited by JohnC_21, 11 November 2014 - 09:44 AM.


#8 ndonaldson2912

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Posted 11 November 2014 - 10:04 AM

Thank you guys!! Issue resolved! Your link John, resolved the base software issues. The optional updates cured the rest of the problems. 

 

Cheers!!

 

Norm



#9 JohnC_21

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Posted 11 November 2014 - 10:08 AM

Glad you got it all sorted out. Thanks for the update. Just for your reference, if you run into a driver problem in the future you can use the Vendor and Device ID's at PCidatabase.com. From there you can usually find what you are looking for.






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