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Cannot run DDS (Windows 8.1)


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#1 David241

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Posted 11 November 2014 - 05:37 AM

When I try to run DDS download I receive the message DDS is not meant to be run in 'Compatibility Mode'. The program shall now exit. Can anyone tell me what I am doing wrong?



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#2 quietman7

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Posted 11 November 2014 - 09:09 AM

DDS is not compatible with Windows 8.1 yet so you cannot get it to run. If you attempt to use DDS on Windows 8.1, it should provide a message alert: DDS is not meant to run in 'Compatibility Mode' and exit. This message is intentional by design when attempting to run DDS on that operating system.

sUBs has advised that he is holding off releasing any working version of his tools for Windows 8.1 which includes both ComboFix and DDS. Meaning he is fully aware of the compatibility issue but needs time for thorough testing to ensure it works safely on that OS.

System requirements for DDS are provided on the authorized download page

Operating System:
Windows XP/Vista/7
32-bit program. Can run on both a 32-bit and 64-bit OS


Although not listed, DDS will run on Windows 8 (32-bit and 64-bit).

This alternate download page does list Windows 8.
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#3 David241

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Posted 11 November 2014 - 11:12 AM

I do not see a way to mark your post as my answer, so I will simply say, THANK YOU quietman7.



#4 quietman7

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Posted 11 November 2014 - 01:34 PM

I do not see a way to mark your post as my answer, so I will simply say, THANK YOU quietman7.

That is what they do at the Microsoft Community (aka Microsoft Answers) forums...not here.

You're welcome.
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#5 David241

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Posted 11 November 2014 - 02:20 PM

quietman7,

 

 I have a followup question, I hope this is not too much trouble. 

 

I am having a reoccurring problem with my Malwarebytes Anti-Malware Pro having it's Malicious Website Protection disabled.

I believe this is an external attack based on my IP Address. This problem happens when I am not doing anything with my computer, it is just turned on with no browsers open.

 

Malwarebytes Support wanted me to run DDS as a starting point to work on a solution.

 

Can you think of anything else to run or try that will work on my Windows 8.1  64 bit system? It is probably not fair to hit you with this problem, I thought you might have some suggestions. I have had to do a couple of clean installs of MBAM Pro as a temporary solution.



#6 quietman7

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Posted 11 November 2014 - 02:38 PM

Please download RSIT by random/random from the link provided for your operating system and save it to your desktop.This tool needs to run while the computer is connected to the Internet. If you get a warning from your firewall or other security programs regarding RSIT attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Read the disclaimer and click Continue.
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Another text file named info.txt will open minimized.
  • Copies of both log files are automatically saved in the C:\RSIT folder which the tool creates during the scan.
You can provide those logs to Malwarebytes Support (not here). Just mention that you were unable to get DDS to run because you are using Windows 8 and provide a link to this topic.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
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