Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Fake Google Chrome Brower Update - Possible source identified

  • This topic is locked This topic is locked
2 replies to this topic

#1 rogerzap360


  • Members
  • 1 posts
  • Local time:06:49 AM

Posted 10 November 2014 - 11:48 PM

I am new to this site, but for some reason it will not allow me to post a comment to the 6 or 7 members that have already encountered this problem over the past 2 weeks.  I hope this will get posted nearby or added to the list by an admin.


My first encounter with this virus started last week 11-3-14.   It ran about 8-10 ten processes with the name Dkbhbtdheav.exe in rootkit memory which gobbled up about 50% of my Windows 7 desktop with a large HP i7 processor with 8 gig of RAM.  It labeled it as a Google Chrome process, but I never have installed Google Chrome...and prefer the Google Classic search engine under IE 11.  My performance went to almost nothing and my desktop icons would flash.    I found it on my own with the windows task manager.  Wasn't  sure how it got there, but it hangs out in in the user folder...under a local low temp or Microsoft folder and file.   I probably could have zapped it with the Microsoft Process Explorer like another did, but I didn't have the time and bailed out to one of my Malware/Virus apps, in this case, STOPzilla.   I spent the $80 to have them clean it out online which took them about 30 minutes. So all was well for a week.  However....


I didn't know how I had infected my machine until tonight, when I normally run all my Virus and Malware utilities.   One of the utilities I have been running for years is Spybot which I recently upgraded from version 1.5 to 2.4.   Version 2.4 was running ok for 2-3 months as far as I know.  When I ran the Spybot 2.4 updates tonight and then the Spybot app....guess what....the exact same Google Chrome virus showed up in almost the same location.....under a Microsoft folder instead of a TEMP folder last week both under the Local Low folder.  I can't be sure but I think the Spybot server is infected with this virus.    I tried to contact them....but they are located in Ireland, with no email or phone contacts posted.   It would be interesting if anyone else used Spybot recently and got  infected with this pain.  Let me know.    To fix it, I decided to run Stopzilla again with the newest version which might address this virus....and by God, they did include it, and quarantined it for good.   It was identified by STOPzilla as a Trojan initially in their log file.


For now, I would not run Spybot 2.4 until they acknowledge they are a source or not and clean it out ASAP.   There could be other sources too.

Edited by rogerzap360, 11 November 2014 - 12:14 PM.

BC AdBot (Login to Remove)


#2 HelpBot


    Bleepin' Binary Bot

  • Bots
  • 12,744 posts
  • Gender:Male
  • Local time:10:49 AM

Posted 15 November 2014 - 11:50 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:


step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/555659 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.


step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot


    Bleepin' Binary Bot

  • Bots
  • 12,744 posts
  • Gender:Male
  • Local time:10:49 AM

Posted 20 November 2014 - 11:55 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users