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unable to turn on Windows defender


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#1 resa83

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Posted 10 November 2014 - 08:12 PM

I am unable to turn on Windows defender. Using a hp pavilion entertainment pc. Pavilion dv5 running Windows Vista sp2
Error code 0x800705b4
I believe there are strange things happening to this notebook. I also can't open the Windows sticky notes... about to run malware bytes, spybot, rkill and Windows essentials of I can get these programs to work....

Any help would be appreciated

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#2 quietman7

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Posted 11 November 2014 - 09:25 AM


Did you check to make sure the Windows Defender service is running?

These are instructions for restarting Windows Defender if it has been stopped...How to Start/Stop Windows Defender service

To start (enable) a service, press the WINKEY + R keys on the keyboard or click the Start Orb > Run...,
and in the Open dialog box, type: services.msc
Click OK or press Enter.

Note: You can also click the Start Orb and in the Search Box, type: services.msc

Windows Services will open:
  • Click the Extended tab at the bottom to view all the info on your services.
  • In the Services applet, scroll down the list and find the Windows Defender service.
  • Double-click on the name of the service to open the Properties page.
  • In the Properties Window > General Tab that opens, click the "Start" button if it is stopped.
  • From the drop-down menu next to "Startup Type", click on "Automatic".
  • Click "Apply", then "OK" and close any open windows.
Also see:
Windows Defender is turned off or not working
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#3 resa83

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Posted 11 November 2014 - 02:38 PM

Did you check to make sure the Windows Defender service is running?

These are instructions for restarting Windows Defender if it has been stopped...How to Start/Stop Windows Defender service

To start (enable) a service, press the WINKEY + R keys on the keyboard or click the Start Orb > Run...,
and in the Open dialog box, type: services.msc
Click OK or press Enter.

Note: You can also click the Start Orb and in the Search Box, type: services.msc

Windows Services will open:

  • Click the Extended tab at the bottom to view all the info on your services.
  • In the Services applet, scroll down the list and find the Windows Defender service.
  • Double-click on the name of the service to open the Properties page.
  • In the Properties Window > General Tab that opens, click the "Start" button if it is stopped.   I DID AND A WINDOW POPS UP SAYING IT WAS STARTED BUT STOPPED. THEREFORE UNABLE TO FINISH YOUR DIRECTIONS. IT SIMPLY WONT START AND STAY ON
  • From the drop-down menu next to "Startup Type", click on "Automatic".
  • Click "Apply", then "OK" and close any open windows.
Also see:
Windows Defender is turned off or not working

 



#4 quietman7

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Posted 11 November 2014 - 02:40 PM

Did you mean to post a reply?
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#5 resa83

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Posted 11 November 2014 - 02:45 PM

i did post a reply..... my writing is in the red color



#6 quietman7

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Posted 11 November 2014 - 02:56 PM

Did you try the suggestions in the bottom link?

BTW...Windows Defender is an anti-spyware tool intended to supplement your anti-virus program but there a better alternatives so many folks just leave it turned off.
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#7 resa83

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Posted 11 November 2014 - 02:57 PM

ok so i clicked on start/stop windows defender servces. and im reading there and im reading about the delayedautostart is created. well um when i got on my laptop spybot was telling me about something had changed  called delayedautostart i didnt know what it was so i denied change. how do i fix that



#8 resa83

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Posted 11 November 2014 - 03:01 PM

i havent installed an antivirus program but i am running the windows essencials and firewall etc but as far as what i've installed is... rkill ...malwarebytes, spybot



#9 quietman7

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Posted 11 November 2014 - 05:03 PM

mvps.org is no longer recommending Spybot S&D (or Ad-Aware) due to poor testing results. See here - (scroll down and read under Freeware Antispyware Products). Further, most people don't understand how to use Spybot's TeaTimer and that feature can cause more problems than it's worth. TeaTimer monitors changes to certain critical keys in Windows registry but does not indicate if the change is normal or a modification made by a malware infection. The user must have an understanding of the registry and how TeaTimer works in order to make informed decisions to allow or deny the detected changes. If you don't have understanding how a particular security tool works, then you probably should not be using it. Additionally, TeaTimer may conflict with other security tools which do a much better job of protecting your computer and in some cases it will even prevent disinfection of malware by those tools.

To be fair, there are now new versions of Spybot such as Spybot 2 + AV (Home & Pro) and Spybot 2 Free but I have not used them, nor read any reviews as to how well they perform. I did find this article in regards to Spybot Search and Destroy 2.0 has bloatware issues

I have not used Spybot for years. If you have questions or issues as a result of using it (i.e. allowing it to make changes, remove detections), I suggest you contact Spybot Support through their forums or by emailing one of their support teams.
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#10 resa83

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Posted 11 November 2014 - 05:16 PM

hmm i was advised on this site to install it :(


thank you for letting me know. i do have a question however. if i remove spybot will it fix the problem it created or do i just need to contact spybot support period.



#11 quietman7

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Posted 11 November 2014 - 05:21 PM

Windows Services Startup can be set to Automatic, Manual, Disabled or Automatic (Delayed Start). The Delayed Start initiates after the system has finished booting which helps to provide a faster startup. The DelayedAutoStart property can be applied to any service, but it is ignored unless the service's start mode is Automatic.

* Delayed Auto-Start Services Explained
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#12 resa83

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Posted 11 November 2014 - 05:26 PM

the delayed auto start flag could not be set

error 87 the parameter is incorrect



#13 quietman7

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Posted 11 November 2014 - 05:33 PM

Before removing older versions of Spybot it was recommended to undo some changes first (i.e. undo Immunization, HOST file changes, Miscellaneous locks). This most likely applies to the new versions as well but I would check with their support for more specific information. For example, Spybot 2 creates a folder that contains backups. Removing that folder removes backups that would allow the user to undo changes.

How to Uninstall Spybot 2
How to uninstall Spybot-S&D

And yes some folks still advise using Spybot but I am a firm believer that if you're unsure how to use a particular security tool or interpret any logs it generates, then you probably should not be using it. Some security tools are intended for advanced users, those who are knowledgeable of the Windows registry or to be used under the guidance of an expert.
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#14 resa83

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Posted 11 November 2014 - 05:43 PM

i have 1.6.2.46 so which of your links do i click on ... sorry im not computer literate thank you very much for your assistance and patience



#15 quietman7

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Posted 11 November 2014 - 06:35 PM

The second...Spybot-S&D is v1.6.
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