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Need help removing Trojan.Poweliks


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2 replies to this topic

#1 greenera

greenera

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  • Local time:09:04 AM

Posted 10 November 2014 - 04:50 PM

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17344
Run by Rick at 15:23:38 on 2014-11-10
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6125.2807 [GMT -5:00]
.
AV: Norton Security Suite *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton Security Suite *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton Security Suite *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\N360.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe
c:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VAIO Smart Network\VSNService.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Sony\VAIO Care\VCPerfService.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Windows\syswow64\dllhost.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\N360.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Smart Network\VSNClient.exe
C:\Program Files\Apoint\Apvfb.exe
C:\Program Files\Sony\VAIO Gate\VAIO Gate.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Windows\syswow64\dllhost.exe
C:\Program Files\Sony\VAIO Care\ESRV\esrv.exe
C:\Windows\syswow64\fixmapi.exe
C:\Windows\syswow64\dplaysvr.exe
C:\Windows\syswow64\cmmon32.exe
C:\Windows\syswow64\dllhst3g.exe
C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Update\vuagent.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Sony\VAIO Care\VCSystemTray.exe
C:\Program Files\Sony\VAIO Care\VCService.exe
C:\Program Files\Sony\VAIO Care\VCAgent.exe
C:\Windows\system32\taskhost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://xfinity.comcast.net/
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uURLSearchHooks: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\ips\ipsbho.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - <orphaned>
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\coieplg.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
dRunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: C:\Users\Rick\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{9D62E813-2CE7-4299-9A55-973B5770CCAE} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{9D62E813-2CE7-4299-9A55-973B5770CCAE}\84F4D454D214135323 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{9D62E813-2CE7-4299-9A55-973B5770CCAE}\84F4D454D234340323 : DHCPNameServer = 75.75.75.75 75.75.76.76
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.6.0.32\coieplg.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.6.0.32\coieplg.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3
x64-Run: [Apoint] C:\Program Files (x86)\Apoint\Apoint.exe
x64-Run: [NvBackend] "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"
x64-Run: [ShadowPlay] C:\Windows\System32\rundll32.exe C:\Windows\System32\nvspcap64.dll,ShadowPlayOnSystemStart
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1506000.020\symds64.sys [2014-10-15 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1506000.020\symefa64.sys [2014-10-15 1148120]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20141107.001\BHDrvx64.sys [2014-11-10 1587416]
R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1506000.020\ccsetx64.sys [2014-10-15 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20141107.001\IDSviA64.sys [2014-11-8 633560]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1506000.020\ironx64.sys [2014-10-15 266968]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1506000.020\symnets.sys [2014-10-15 593112]
R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2010-6-7 408576]
R2 ESRV_SVC;Energy Server Service;C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe [2013-11-1 377768]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-9-19 13336]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-4-6 1871160]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-4-6 968504]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\n360.exe [2014-10-15 265040]
R2 NvNetworkService;NVIDIA Network Service;C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe [2014-3-14 1593632]
R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2014-3-14 16941856]
R2 Oasis2Service;Oasis2Service;C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe [2012-2-9 53248]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2010-6-1 367456]
R2 regi;regi;C:\Windows\System32\drivers\regi.sys [2013-7-12 14112]
R2 rimspci;rimspci;C:\Windows\System32\drivers\rimssne64.sys [2010-9-19 94208]
R2 risdsnpe;risdsnpe;C:\Windows\System32\drivers\risdsne64.sys [2010-9-19 78848]
R2 SampleCollector;Intel® System Behavior Tracker Collector Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2013-11-1 266168]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2014-8-1 411936]
R2 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2013-7-12 575856]
R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2010-6-17 851824]
R2 VSNService;VSNService;C:\Program Files\Sony\VAIO Smart Network\VSNService.exe [2013-7-12 836608]
R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2010-6-7 911872]
R3 bpenum;bpenum;C:\Windows\System32\drivers\bpenum.sys [2010-5-16 71168]
R3 bpmp;Intel® Centrino® WiMAX 6050 Series;C:\Windows\System32\drivers\bpmp.sys [2010-5-16 175104]
R3 bpusb;bpusb;C:\Windows\System32\drivers\bpusb.sys [2010-5-16 81920]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2014-9-14 142640]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-11-24 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-4-6 129752]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-4-6 63704]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-5-31 7689216]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2010-4-27 83080]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2010-4-27 184968]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\drivers\nvvad64v.sys [2014-3-14 39200]
R3 semav6thermal64ro;semav6thermal64ro;C:\Windows\System32\drivers\semav6thermal64ro.sys [2012-11-15 13792]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2010-6-1 12032]
R3 SpfService;VAIO Entertainment Common Service;C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [2010-6-7 304496]
R3 VCService;VCService;C:\Program Files\Sony\VAIO Care\VCService.exe [2014-7-2 59240]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update\VUAgent.exe [2014-5-23 1642544]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2010-9-19 402720]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 btwampfl;Bluetooth AMP USB Filter;C:\Windows\System32\drivers\btwampfl.sys [2013-7-12 342056]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2013-7-12 39464]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-10-14 111616]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-9-19 158720]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-7-12 19456]
S3 SOHCImp;VAIO Media plus Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2010-6-20 108400]
S3 SOHDms;VAIO Media plus Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2010-6-18 423280]
S3 SOHDs;VAIO Media plus Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2010-6-20 67952]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-3-2 56832]
S3 USER_ESRV_SVC;User Energy Server Service;C:\Program Files\Sony\VAIO Care\ESRV\esrv_svc.exe [2013-11-1 377768]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2010-6-9 537456]
S3 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2010-6-9 384880]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2010-6-9 101232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-7-12 1255736]
.
=============== Created Last 30 ================
.
2014-11-10 18:40:59 1180264 ----atw- C:\Windows\SysWow64\00012352.tmp
2014-11-10 18:39:57 40034920 ----atw- C:\Windows\SysWow64\00022664.tmp
2014-11-01 15:29:01 -------- d-----w- C:\Users\Rick\AppData\Local\Adobe
2014-10-16 03:56:07 593112 ----a-w- C:\Windows\System32\drivers\N360x64\1506000.020\symnets.sys
2014-10-16 03:56:07 23568 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\symelam.sys
2014-10-16 03:56:06 876248 ----a-w- C:\Windows\System32\drivers\N360x64\1506000.020\srtsp64.sys
2014-10-16 03:56:06 493656 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\symds64.sys
2014-10-16 03:56:06 37592 ----a-w- C:\Windows\System32\drivers\N360x64\1506000.020\srtspx64.sys
2014-10-16 03:56:06 266968 ----a-w- C:\Windows\System32\drivers\N360x64\1506000.020\ironx64.sys
2014-10-16 03:56:06 162392 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\ccsetx64.sys
2014-10-16 03:56:06 1148120 ----a-w- C:\Windows\System32\drivers\N360x64\1506000.020\symefa64.sys
2014-10-16 03:55:47 -------- d-----w- C:\Windows\System32\drivers\N360x64\1506000.020
2014-10-15 05:21:14 -------- d-----w- C:\f49b49c641162d75885a912cd4
2014-10-15 04:15:58 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-10-15 04:12:20 424448 ----a-w- C:\Windows\System32\rastls.dll
2014-10-15 04:12:20 372736 ----a-w- C:\Windows\SysWow64\rastls.dll
.
==================== Find3M ====================
.
2014-11-10 20:17:07 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-11-10 18:40:57 1180264 ----atw- C:\Windows\SysWow64\00019012.tmp
2014-11-04 23:25:17 93400 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-10 02:05:59 276480 ----a-w- C:\Windows\System32\generaltel.dll
2014-10-10 02:05:42 507392 ----a-w- C:\Windows\System32\aepdu.dll
2014-10-10 02:00:38 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-10-01 15:11:26 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-10-01 15:11:12 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-09-25 22:32:04 2017280 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-09-25 22:31:02 2108416 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-09-25 02:08:38 371712 ----a-w- C:\Windows\System32\qdvd.dll
2014-09-25 01:40:50 519680 ----a-w- C:\Windows\SysWow64\qdvd.dll
2014-09-24 03:36:18 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-24 03:36:18 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-09-19 01:56:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-09-19 01:55:49 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-09-19 01:40:43 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-09-19 01:40:03 547328 ----a-w- C:\Windows\System32\vbscript.dll
2014-09-19 01:39:58 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-09-19 01:38:27 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-09-19 01:36:57 5829632 ----a-w- C:\Windows\System32\jscript9.dll
2014-09-19 01:26:00 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-09-19 01:25:49 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-09-19 01:25:12 4201472 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-09-19 01:25:09 758272 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-09-19 01:18:02 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-09-19 01:14:57 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-09-19 01:06:47 72704 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-09-19 01:02:07 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-09-19 01:01:47 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-09-19 01:01:03 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-09-19 00:59:40 61952 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-09-19 00:50:16 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-09-19 00:49:31 597504 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-09-19 00:40:12 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-09-19 00:36:23 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-09-19 00:33:18 2309632 ----a-w- C:\Windows\System32\wininet.dll
2014-09-19 00:18:55 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-09-18 23:59:11 1810944 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-09-18 02:00:42 3241472 ----a-w- C:\Windows\System32\msi.dll
2014-09-18 01:32:52 2363904 ----a-w- C:\Windows\SysWow64\msi.dll
2014-09-13 01:58:18 77312 ----a-w- C:\Windows\System32\packager.dll
2014-09-13 01:40:05 67072 ----a-w- C:\Windows\SysWow64\packager.dll
2014-09-09 22:11:04 2048 ----a-w- C:\Windows\System32\tzres.dll
2014-09-09 21:47:10 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2014-09-05 02:11:09 6584320 ----a-w- C:\Windows\System32\mstscax.dll
2014-09-05 01:52:41 5703168 ----a-w- C:\Windows\SysWow64\mstscax.dll
2014-08-29 02:07:13 3179520 ----a-w- C:\Windows\System32\rdpcorets.dll
2014-08-23 02:07:00 404480 ----a-w- C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
.
============= FINISH: 15:24:39.35 ===============

Unable to attach the zip - no browse option


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 7/12/2013 6:47:50 PM
System Uptime: 11/10/2014 3:06:37 PM (0 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel® Core™ i7 CPU Q 740 @ 1.73GHz | N/A | 1734/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 586 GiB total, 519.235 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: AntiLog32
Device ID: ROOT\LEGACY_ANTILOG32\0000
Manufacturer:
Name: AntiLog32
PNP Device ID: ROOT\LEGACY_ANTILOG32\0000
Service: AntiLog32
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart Premium C309g-m
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart Premium C309g-m
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP98: 10/17/2014 10:09:39 PM - Windows Update
RP99: 10/31/2014 7:12:39 PM - Norton Security Suite Registry
RP100: 11/3/2014 7:00:18 PM - Restore Operation
RP101: 11/8/2014 9:45:50 PM - Norton Security Suite Registry
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
Adobe Flash Player 15 ActiveX
Adobe Flash Player 15 Plugin
Adobe Reader XI (11.0.09)
Alps Pointing-device for VAIO
Application Manager for VAIO
ArcSoft WebCam Companion 3
Best Buy pc app
BufferChm
C309g-m
Corel WinDVD
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
G3 Manager
GeForce Experience NvStream Client Components
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
HP Customer Participation Program 14.0
HP Imaging Device Functions 14.0
HP Photo Creations
HP Photosmart Premium C309g-m All-in-One Driver Software 14.0 Rel. 6
HP Smart Web Printing 4.60
HP Solution Center 14.0
HP Update
HPPhotoGadget
HPProductAssistant
HPSSupply
Intel PROSet Wireless
Intel WiMAX Tutorial
Intel® Control Center
Intel® PROSet/Wireless WiFi Software
Intel® Rapid Storage Technology
Intel® Turbo Boost Technology Driver
Intel® PROSet/Wireless WiMAX Software
Java Auto Updater
Java™ 6 Update 20
Java™ 6 Update 20 (64-bit)
Junk Mail filter update
Malwarebytes Anti-Malware version 2.0.3.1025
MarketResearch
Media Gallery
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
MSVCRT
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
Network64
Norton Security Suite
NVIDIA 3D Vision Driver 340.52
NVIDIA Control Panel 340.52
NVIDIA Display Control Panel
NVIDIA GeForce Experience 1.8.2.1
NVIDIA Graphics Driver 340.52
NVIDIA HD Audio Driver 1.3.30.1
NVIDIA Install Application
NVIDIA LED Visualizer 1.0
NVIDIA Network Service
NVIDIA PhysX
NVIDIA PhysX System Software 9.13.1220
NVIDIA ShadowPlay 11.10.13
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 11.10.13
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.20
Oasis2Service
OOBE
PlayReady PC Runtime amd64
PMB
PMB VAIO Edition Guide
PMB VAIO Edition plug-in (Click to Disc)
PMB VAIO Edition plug-in (VAIO Image Optimizer)
PMB VAIO Edition plug-in (VAIO Movie Story)
PS_AIO_06_C309g-m_SW_Min
PVSonyDll
QuickTransfer
Realtek High Definition Audio Driver
Remote Keyboard
Remote Play with PlayStation 3
Renesas Electronics USB 3.0 Host Controller Driver
Scan
Security Update for Microsoft .NET Framework 4.5.1 (KB2894854v2)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972107)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972216)
Security Update for Microsoft .NET Framework 4.5.1 (KB2979578v2)
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2883013) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SHIELD Streaming
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
VAIO - Media Gallery
VAIO - PMB VAIO Edition Guide
VAIO - PMB VAIO Edition plug-in (Click to Disc)
VAIO - PMB VAIO Edition plug-in (VAIO Image Optimizer)
VAIO - PMB VAIO Edition plug-in (VAIO Movie Story)
VAIO - Remote Keyboard
VAIO - Remote Play with PlayStation®3
VAIO - Xperia Link
VAIO Care
VAIO Care Recovery
VAIO Control Center
VAIO Data Restore Tool
VAIO DVD Menu Data
VAIO Gate
VAIO Gate Default
VAIO Hardware Diagnostics
VAIO Health Report
VAIO Help and Support
VAIO Manual
VAIO Media plus
VAIO Media plus Opening Movie
VAIO Movie Story Template Data
VAIO Sample Contents
VAIO Satisfaction Survey.
VAIO Smart Network
VAIO Survey
VAIO Transfer Support
VAIO Update
VAIO Wireless Wizard
VGClientX64
VGClientX86
VU5x64
VU5x86
WebReg
WIDCOMM Bluetooth Software
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
XperiaLinkx86
.
==== Event Viewer Messages From Past Week ========
.
11/3/2014 11:23:17 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
11/3/2014 11:22:40 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64
11/3/2014 10:43:32 PM, Error: Schannel [36887] - The following fatal alert was received: 40.
11/3/2014 10:22:03 PM, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error Access is denied..
11/10/2014 1:43:09 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 10.0.0.12. The computer with the IP address 10.0.0.3 did not allow the name to be claimed by this computer.
11/10/2014 1:37:59 PM, Error: BROWSER [8009] - The browser was unable to promote itself to master browser. The computer that currently believes it is the master browser is RICHARD-PC.
.
==== End Of File ===

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#2 HelpBot

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Posted 15 November 2014 - 04:55 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
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