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PopUp ads and can't run GMER scan


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2 replies to this topic

#1 wildham

wildham

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  • Local time:09:27 PM

Posted 10 November 2014 - 04:27 PM

I have a WIN7 Home Premium computer that might have a rootkit infection. I have run malwarebytes and AdwCleaner, which found some things that i had the SW fix. However, when I tried to run GMER, the program stopped before finshing. I am still having pop ads. So I am still concerned that something bad is going on. Would appreciate any help in systematically diagnosing and fixing this problem. I await any instructions on tools to run and logs to post back. I really like to concept of your site to help walk people through the process of virus removal. I hope to learn the basics of keeping my computer protected. Right now I only use Microsoft essentials, MalwareBytes, AdwCleaner.and GMER. I never had a problem with GMER before so suspect something is wrong.

Wildham  

 

OK I forgot to post the DDS log

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17344  BrowserJavaVersion: 10.55.2
Run by Tom at 15:52:23 on 2014-11-10
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3839.1834 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\Cisco Systems\VPN Client\cvpnd.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\SysWOW64\lkcitdl.exe
C:\Windows\SysWOW64\lkads.exe
C:\Windows\SysWOW64\lktsrv.exe
C:\Program Files (x86)\National Instruments\MAX\nimxs.exe
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SMSvcHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\National Instruments\Shared\Security\nidmsrv.exe
C:\Program Files (x86)\National Instruments\Shared\NI WebServer\SystemWebServer.exe
C:\Program Files (x86)\National Instruments\Shared\Tagger\tagsrv.exe
C:\Program Files (x86)\ICW\bin\cygrunsrv.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
C:\Program Files (x86)\ICW\bin\sshd.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe
C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\UltraVNC\winvnc.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\vmnat.exe
C:\Program Files\UltraVNC\winvnc.exe
C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter.exe
C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter.exe
C:\Windows\system32\svchost.exe -k iissvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\National Instruments\Shared\NI WebServer\ApplicationWebServer.exe
C:\Program Files (x86)\National Instruments\Shared\mDNS Responder\nimdnsResponder.exe
C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\SysWOW64\vmnetdhcp.exe
C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.arrl.org/
mWinlogon: Userinit = userinit.exe,
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
uRun: [GoogleChromeAutoLaunch_F6A43803F41C0EE8AA9068339E55A010] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\REALPL~1.LNK - C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\VPNGUI~1.LNK - C:\Windows\Installer\{467D5E81-8349-4892-9E81-C3674ED8E451}\Icon09DB8A851.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:255
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxps://a248.e.akamai.net/f/248/14778/2h/dlmanager.download.akamai.com/14778/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 69.1.30.42 69.1.30.43 192.168.1.1
TCP: Interfaces\{45199B81-3F97-4922-9679-51CB833DB73F} : DHCPNameServer = 69.1.30.42 69.1.30.43 192.168.1.1
TCP: Interfaces\{45199B81-3F97-4922-9679-51CB833DB73F}\34963736F62333633323 : DHCPNameServer = 69.1.30.42 69.1.30.43 192.168.1.1
TCP: Interfaces\{6D940F92-A618-4F38-9BFD-CA1B83C04653} : DHCPNameServer = 69.1.30.42 69.1.30.43 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - 
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2013-3-31 82600]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2013-3-31 42664]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2014-7-17 269008]
R0 vsock;vSockets Driver;C:\Windows\System32\drivers\vsock.sys [2014-4-18 73296]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-8-20 204288]
R2 NIApplicationWebServer;NI Application Web Server;C:\Program Files (x86)\National Instruments\Shared\NI WebServer\ApplicationWebServer.exe [2010-6-22 47776]
R2 nimDNSResponder;National Instruments mDNS Responder Service;C:\Program Files (x86)\National Instruments\Shared\mDNS Responder\nimdnsResponder.exe [2010-6-23 193712]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 125584]
R2 OpenSSHServer;Openssh SSHD;C:\Program Files (x86)\ICW\Bin\cygrunsrv.exe [2009-5-13 68096]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2014-7-30 39568]
R2 RealPlayer Cloud Service;RealPlayer Cloud Service;C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe [2014-6-23 1141848]
R2 RealPlayerUpdateSvc;RealPlayer Update Service;C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [2014-7-30 23552]
R2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2013-8-27 93072]
R2 uvnc_service;uvnc_service;C:\Program Files\UltraVNC\winvnc.exe [2010-10-30 1793976]
R2 VMUSBArbService;VMware USB Arbitration Service;C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe [2014-2-27 906432]
R2 vmware-converter-server;VMware vCenter Converter Standalone Server;C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter.exe [2010-8-24 444976]
R2 vmware-converter-worker;VMware vCenter Converter Standalone Worker;C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter.exe [2010-8-24 444976]
R3 mv2;mv2;C:\Windows\System32\drivers\mv2.sys [2010-10-30 12096]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2014-8-22 368624]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-4-21 471144]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-8-20 38456]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S2 vmware-converter-agent;VMware vCenter Converter Standalone Agent;C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter-a.exe [2010-8-24 444976]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-11-6 111616]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [2014-4-9 289256]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2012-12-6 2350176]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-11-21 19456]
S3 RTL2832U_IRHID;HID Infrared Remote Receiver;C:\Windows\System32\drivers\RTL2832U_IRHID.sys [2009-10-5 44320]
S3 RTL2832UBDA;REALTEK 2832U BDA Driver;C:\Windows\System32\drivers\RTL2832UBDA.sys [2010-7-1 224488]
S3 RTL2832UUSB;REALTEK 2832U USB Driver;C:\Windows\System32\drivers\RTL2832UUSB.sys [2010-7-1 39016]
S3 RTL8192su;Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter;C:\Windows\System32\drivers\RTL8192su.sys [2010-9-29 695400]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-2-15 56832]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-10-30 1255736]
S4 NIApplicationWebServer64;NI Application Web Server (64-bit);C:\Program Files\National Instruments\Shared\NI WebServer\ApplicationWebServer.exe [2010-6-22 63648]
.
=============== File Associations ===============
.
FileExt: .txt: textfile="C:\Program Files (x86)\Windows NT\Accessories\WORDPAD.EXE" "%1" [UserChoice]
.
=============== Created Last 30 ================
.
2014-11-10 21:22:35 11627712 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BAC649EF-1AD1-412F-8951-06E4531CF0CF}\mpengine.dll
2014-11-10 19:18:25 -------- d-----w- C:\FRST
2014-11-07 23:33:16 -------- d-----w- C:\Users\Tom\AppData\Roaming\RealNetworks
2014-11-07 23:26:43 1188440 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{B828E8D6-E2FB-4671-8B97-FB21EBA998D9}\gapaengine.dll
2014-11-07 23:26:25 11627712 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-11-07 23:25:26 -------- d-----w- C:\ProgramData\RealNetworks
2014-11-07 23:25:26 -------- d-----w- C:\Program Files (x86)\RealNetworks
2014-11-06 22:08:21 276480 ----a-w- C:\Windows\System32\generaltel.dll
2014-11-06 22:08:20 519680 ----a-w- C:\Windows\SysWow64\qdvd.dll
2014-11-06 22:08:20 507392 ----a-w- C:\Windows\System32\aepdu.dll
2014-11-06 22:08:20 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-11-06 22:08:20 371712 ----a-w- C:\Windows\System32\qdvd.dll
2014-11-06 22:08:18 3241472 ----a-w- C:\Windows\System32\msi.dll
2014-11-06 22:08:18 2363904 ----a-w- C:\Windows\SysWow64\msi.dll
2014-11-06 22:08:15 6584320 ----a-w- C:\Windows\System32\mstscax.dll
2014-11-06 22:08:14 5703168 ----a-w- C:\Windows\SysWow64\mstscax.dll
2014-11-06 21:45:34 -------- d-----w- C:\Users\Tom\AppData\Local\LogMeIn Rescue Applet
2014-11-06 21:07:18 3179520 ----a-w- C:\Windows\System32\rdpcorets.dll
2014-11-06 21:06:38 77312 ----a-w- C:\Windows\System32\packager.dll
2014-11-06 21:06:37 67072 ----a-w- C:\Windows\SysWow64\packager.dll
.
==================== Find3M  ====================
.
2014-11-07 23:24:02 505416 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2014-11-07 23:24:02 353864 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2014-11-07 14:48:44 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-10-30 11:25:26 275080 ------w- C:\Windows\System32\MpSigStub.exe
2014-10-01 17:11:26 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-10-01 17:11:16 93400 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-01 17:11:12 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-09-29 00:58:48 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-09-27 15:14:33 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-27 15:14:33 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-09-25 22:32:04 2017280 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-09-25 22:31:02 2108416 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-09-19 01:56:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-09-19 01:55:49 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-09-19 01:40:43 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-09-19 01:40:03 547328 ----a-w- C:\Windows\System32\vbscript.dll
2014-09-19 01:39:58 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-09-19 01:38:27 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-09-19 01:36:57 5829632 ----a-w- C:\Windows\System32\jscript9.dll
2014-09-19 01:26:00 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-09-19 01:25:49 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-09-19 01:25:12 4201472 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-09-19 01:25:09 758272 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-09-19 01:18:02 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-09-19 01:14:57 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-09-19 01:06:47 72704 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-09-19 01:02:07 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-09-19 01:01:47 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-09-19 01:01:03 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-09-19 00:59:40 61952 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-09-19 00:50:16 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-09-19 00:49:31 597504 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-09-19 00:40:12 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-09-19 00:36:23 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-09-19 00:33:18 2309632 ----a-w- C:\Windows\System32\wininet.dll
2014-09-19 00:18:55 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-09-18 23:59:11 1810944 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-09-12 10:53:33 12872 ----a-w- C:\Windows\System32\bootdelete.exe
2014-09-09 22:11:04 2048 ----a-w- C:\Windows\System32\tzres.dll
2014-09-09 21:47:10 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2014-09-04 05:23:20 424448 ----a-w- C:\Windows\System32\rastls.dll
2014-09-04 05:04:15 372736 ----a-w- C:\Windows\SysWow64\rastls.dll
2014-08-23 02:07:00 404480 ----a-w- C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
.
============= FINISH: 15:53:57.80 ===============
 
Attach.txt file
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume1
Install Date: 10/30/2010 3:27:31 PM
System Uptime: 11/10/2014 2:15:10 PM (1 hours ago)
.
Motherboard: FOXCONN |  | 2AB1 
Processor: AMD Athlon™ II X4 635 Processor | CPU 1 | 2900/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 686 GiB total, 272.73 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 1.479 GiB free.
E: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco Systems VPN Adapter for 64-bit Windows
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter for 64-bit Windows
PNP Device ID: ROOT\NET\0000
Service: CVirtA
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: 802.11n Wireless LAN Card
Device ID: PCI\VEN_1814&DEV_3090&SUBSYS_663211AD&REV_00\4&125A0B80&0&0028
Manufacturer: Ralink Technology, Corp.
Name: 802.11n Wireless LAN Card
PNP Device ID: PCI\VEN_1814&DEV_3090&SUBSYS_663211AD&REV_00\4&125A0B80&0&0028
Service: netr28x
.
==== System Restore Points ===================
.
RP708: 7/31/2014 9:52:16 AM - Windows Update
RP709: 7/31/2014 12:53:32 PM - Windows Update
RP710: 9/12/2014 5:38:49 AM - Windows Update
RP711: 9/12/2014 5:52:47 AM - Checkpoint by HitmanPro
RP712: 9/12/2014 5:53:23 AM - Checkpoint by HitmanPro
RP713: 9/12/2014 5:20:15 PM - Windows Update
RP715: 9/19/2014 7:49:47 PM - Windows Update
RP717: 9/19/2014 10:40:01 PM - Microsoft Antimalware Checkpoint
RP714: 9/20/2014 5:02:30 PM - Windows Update
RP718: 9/27/2014 9:42:30 AM - Windows Update
RP719: 9/27/2014 4:08:50 PM - Windows Update
RP720: 11/6/2014 2:55:31 PM - Windows Update
RP721: 11/6/2014 4:08:42 PM - Windows Update
.
==== Installed Programs ======================
.
7-Zip 9.22beta
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Digital Editions 2.0
Adobe Flash Player 15 ActiveX
Adobe Reader X (10.1.12)
Adobe Shockwave Player 11.6
Apple Application Support
Apple Software Update
ATI Catalyst Install Manager
Audacity 2.0.5
calibre 64bit
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Cisco Connect
Cisco Systems VPN Client 5.0.07.0290
Copssh (remove only)
CyberLink DVD Suite Deluxe
D3DX10
DVD Menu Pack for HP MediaSmart Video
FFmpeg v0.6.2 for Audacity
Google Chrome
Google Drive
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Ham Radio Deluxe
HDSDR 2.70
HP Advisor
HP Customer Experience Enhancements
HP MediaSmart CinemaNow 2.0
HP MediaSmart DVD
HP MediaSmart Music
HP MediaSmart Photo
HP MediaSmart SmartMenu
HP MediaSmart Video
HP MediaSmart/TouchSmart Netflix
HP Odometer
HP Support Information
HP Update
HP Vision Hardware Diagnostics
HPAsset component for HP Active Support Library
ICW Base(remove only)
ICW OpenSSHServer (remove only)
Java 7 Update 55
Junk Mail filter update
Kobo
LabelPrint
LAME v3.99.3 (for Windows)
LG Verizon United Driver
LightScribe System Software
Malwarebytes Anti-Malware version 2.0.3.1025
McAfee Security Scan Plus
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft WSE 3.0 Runtime
MMANA-GAL_Basic version 3
Move Media Player
Movie Maker
Movie Theme Pack for HP MediaSmart Video
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
National Instruments Software
NI-DAQmx/LabVIEW shared documentation 1.7.5
NI-DAQmx/LabVIEW shared documentation for 64 Bit Windows 1.7.5
NI-RPC 4.2.0f0
NI-RPC 4.2.0f0 for 64 Bit Windows
NI-RPC 4.2.0f0 for Phar Lap ETS
NI Assistant Framework
NI Assistant Framework 64-bit
NI Assistant Framework LabVIEW 2010 Support
NI Assistant Framework LabVIEW Code Generator 2010
NI Authentication 1.0
NI Authentication 1.0 (64-bit)
NI CodeSignAPI
NI Curl 1.0
NI Curl 1.0 (64-bit)
NI DataSocket 4.8
NI DataSocket 4.8 (64-bit)
NI Distributed System Manager 2010
NI DN 2.0 SP1 installer
NI EULA Depot
NI Example Finder 10.0
NI Help Assistant
NI Help Assistant (64bit)
NI Instrument IO Assistant for LabVIEW 2010 32-bit
NI LabVIEW 2009 SP1 Run-Time Engine Web Services
NI LabVIEW 2010
NI LabVIEW 2010 Control Design Shared VIs
NI LabVIEW 2010 Deployable License
NI LabVIEW 2010 Deployment Framework
NI LabVIEW 2010 Help
NI LabVIEW 2010 Help File
NI LabVIEW 2010 License
NI LabVIEW 2010 Manuals
NI LabVIEW 2010 MeasAppChm File
NI LabVIEW 2010 Real-Time Error Dialog
NI LabVIEW 2010 Real-Time NBFifo
NI LabVIEW 2010 Search
NI LabVIEW 2010 Simulation
NI LabVIEW 2010 System Identification Toolkit
NI LabVIEW 2010 System Identification Toolkit License
NI LabVIEW 2010 System Identification Toolkit VIs
NI LabVIEW 2010 Web Server
NI LabVIEW Broker
NI LabVIEW Broker (64 bit)
NI LabVIEW C Interface
NI LabVIEW Compare Utility 10.0.0
NI LabVIEW MAX XML
NI LabVIEW Merge Utility 10.0.0
NI LabVIEW Real-Time NBFifo
NI LabVIEW Run-Time Engine 2009 SP1
NI LabVIEW Run-Time Engine 2010
NI LabVIEW Run-Time Engine Interop 2009
NI LabVIEW Run-Time Engine Interop 2010
NI LabVIEW Web Server for Run-Time Engine
NI LabVIEW Web Services Runtime
NI LabWindows/CVI 2009 Code Generator
NI LabWindows/CVI 9.0 Run-Time Engine
NI LabWindows/CVI DLL Builder for LabVIEW
NI License Manager
NI Logos 5.2.0
NI Logos LabVIEW 2010 Support
NI Logos XT Support
NI Logos64 5.2.0
NI Logos64 XT Support
NI Math Kernel Libraries
NI Math Kernel Libraries (64-bit)
NI MAX Remote Configuration 64-bit Installer 4.7
NI MAX Remote Configuration Installer 4.7
NI MAX Support for 64 Bit Windows
NI MDF Support
NI mDNS Responder 1.3 for Windows 64-bit
NI mDNS Responder 1.3.0
NI Measurement & Automation Explorer 4.7.0
NI Measurement Studio Recipe Processor
NI MetaSuite Installer
NI MXS 4.7.0
NI MXS 4.7.0 for 64 Bit Windows
NI OPC Support
NI Portable Configuration 4.7.0
NI Portable Configuration for 64 Bit Windows 4.7.0
NI Registration Wizard
NI Remote Provider for MAX 4.7.0
NI Remote PXI Provider for MAX 4.7.0
NI Software Provider for MAX 4.7.0
NI SSL LabVIEW 2010 Support
NI SSL Support
NI SSL Support (64-bit)
NI System API RT 1.1.2
NI System API Windows 32-bit 1.1.2
NI System API Windows 64-bit 1.1.2
NI System Configuration 1.1.2
NI System Configuration 1.1.2 for Windows 64-bit
NI System Identification Assistant LabVIEW Support
NI System State Publisher
NI System State Publisher (64-bit)
NI System Web Server 1.0.1
NI System Web Server Base 1.0 (64-bit)
NI System Web Server Base 1.0.1
NI TDM Excel Add-In 3.2
NI TDMS
NI TDMS (64-bit)
NI Trace Engine
NI Trace Engine (64-bit)
NI Uninstaller
NI Update Service
NI Update Service Full
NI USI 1.8.0
NI USI 1.8.0 64-Bit
NI Variable Engine (64-bit)
NI Variable Engine 2.4.0
NI Variable Engine LabVIEW 2010 Support
NI VC2005MSMs x64
NI VC2005MSMs x86
NI VC2008MSMs x64
NI VC2008MSMs x86
NI Web Application Server 1.0
NI Web Application Server 1.0 (64-bit)
NI Web Interface Framework 1.0
NI Web Pipeline 2.0.1
NI Web Pipeline 2.0.1 64-bit support
NI Xalan Delay Load 1.10.1
NI Xalan Delay Load 1.10.1 64-bit
NI Xerces Delay Load 2.7.1
NI Xerces Delay Load 2.7.1 64-bit
Omni-Rig 1.15
OpenOffice.org 3.3
OverDrive Media Console
Photo Common
Photo Gallery
PhotoNow!
Picasa 3
PictureMover
PlayReady PC Runtime amd64
Power2Go
PowerDirector
PuTTY version 0.60
QuickTime 7
Ralink RT2860 Wireless LAN Card
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
RealPlayer Cloud
Realtek High Definition Audio Driver
RealUpgrade 1.1
Recovery Manager
Roxio CinemaNow 2.0
Security Update for Microsoft .NET Framework 4.5.1 (KB2894854v2)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972107)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972216)
Security Update for Microsoft .NET Framework 4.5.1 (KB2979578v2)
Skype™ 6.11
Spectrum Lab V2.78
swMSM
TomTom HOME
TomTom HOME Visual Studio Merge Modules
tools-freebsd
tools-linux
tools-netware
tools-solaris
tools-windows
tools-winPre2k
Touchstone 1.0.9819.0
UltraVNC 1.0.8.2
UpdateService
VLC media player 2.0.7
VMware Player
VMware vCenter Converter Standalone
W6NEK HF Beacon Tracker
Windows Driver Package - FTDI CDM Driver Package - Bus/D2XX Driver (01/18/2013 2.08.28)
Windows Driver Package - FTDI CDM Driver Package - VCP Driver (01/18/2013 2.08.28)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Encoder 9 Series
YTD Toolbar v7.0
YTD Video Downloader 4.8.1
.
==== Event Viewer Messages From Past Week ========
.
11/7/2014 9:00:59 AM, Error: Service Control Manager [7034]  - The Openssh SSHD service terminated unexpectedly.  It has done this 1 time(s).
11/7/2014 5:24:17 PM, Error: Service Control Manager [7034]  - The RealPlayer Cloud Service service terminated unexpectedly.  It has done this 1 time(s).
11/6/2014 3:03:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.187.1501.0).
11/6/2014 2:57:52 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:   Previous Signature Version: 1.185.1347.0   Update Source: Microsoft Update Server   Update Stage: Install   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:   Previous Engine Version: 1.1.11005.0   Error code: 0x80070643   Error description: Fatal error during installation. 
11/6/2014 2:57:44 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version: 1.187.1501.0   Previous Signature Version: 1.185.1347.0   Update Source: User   Update Stage: Install   Source Path:   Signature Type: AntiVirus   Update Type: Delta   User: NT AUTHORITY\SYSTEM   Current Engine Version: 1.1.11005.0   Previous Engine Version: 1.1.11005.0   Error code: 0x80070666   Error description: Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel. 
11/6/2014 2:57:44 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version: 1.187.1501.0   Previous Signature Version: 1.185.1347.0   Update Source: User   Update Stage: Install   Source Path:   Signature Type: AntiSpyware   Update Type: Delta   User: NT AUTHORITY\SYSTEM   Current Engine Version: 1.1.11005.0   Previous Engine Version: 1.1.11005.0   Error code: 0x80070666   Error description: Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel. 
11/6/2014 2:53:33 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.
11/6/2014 2:53:33 PM, Error: Service Control Manager [7000]  - The Google Update Service (gupdate) service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
11/6/2014 2:50:42 PM, Error: Service Control Manager [7001]  - The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:  The service did not respond to the start or control request in a timely fashion.
11/6/2014 2:49:18 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Net.Tcp Port Sharing Service service to connect.
11/6/2014 2:49:18 PM, Error: Service Control Manager [7000]  - The Net.Tcp Port Sharing Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
11/6/2014 10:26:58 PM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk5\DR13.
11/6/2014 10:20:31 PM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk5\DR9.
11/10/2014 2:17:03 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the VMware vCenter Converter Standalone Agent service to connect.
11/10/2014 2:17:03 PM, Error: Service Control Manager [7000]  - The VMware vCenter Converter Standalone Agent service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
 

Edited by wildham, 10 November 2014 - 05:05 PM.


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#2 HelpBot

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Posted 15 November 2014 - 04:30 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/555596 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
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    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
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Thank you for your patience, and again sorry for the delay.

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  • Double click on the DDS icon, allow it to run.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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Posted 20 November 2014 - 04:35 PM

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