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Installed laptop, can't connect to network (wireless)


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7 replies to this topic

#1 M. de Jager

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Posted 10 November 2014 - 02:26 PM

Hi,

 

I installed a laptop for a friend, here I was avaibole to connect in the wireless. Now is the laptop "home" they could not connect to the wireless network. I've chekked it in the router and entered that password: Not working.

 

How can I fix this?

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#2 Kilroy

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Posted 10 November 2014 - 02:34 PM

First off I'd suggest changing the SSID and using WPA-PSK (TKIP) at a minimum.  Odds are the Administrative password hasn't been changed on the router either.

 

Possibly specify a wireless channel instead of using Auto.  I'd try channel 9 or 10.



#3 M. de Jager

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Posted 10 November 2014 - 02:44 PM

I know, I know but that is not my problem. :P

 

The only problem is they can not connect.



#4 Kilroy

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Posted 10 November 2014 - 02:48 PM

Can anything else connect to the router?  Can the laptop connect to a different wireless connection?



#5 M. de Jager

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Posted 10 November 2014 - 02:52 PM

They will try that asap. And yes, other devices can connect.



#6 botopz

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Posted 10 November 2014 - 05:41 PM

A good place to start is clearing cache and cookies, as well as saved wireless networks.

 

From Network and Sharing Center (windows Vista and above) > manage wireless networks > Delete them all

 

Then try and connect again.



#7 M. de Jager

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Posted 11 November 2014 - 03:05 AM

What are cookies/cache of the browser and connection to a network for same thing?

 

Why must I delete all wireless networks if I only connected to ONE somewhere else..? It was a CLEAN installation.



#8 M. de Jager

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Posted 12 November 2014 - 02:33 AM

The problem has been solved itself, no idea how. :)






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